Ixora Hotel



From 588 verified guests reviews

What Guests Say About Their Stay

Strategic Location (3)
Friendly Staffs (3)
Excellent Service (1)
Free Upgraded Room (1)
Hendry P.
/ 10
Very convenient place with shopping mall and Vegas.
Nurul I. B. I.
/ 10
Satisfied...very comfortable and neat. A large and clean room. Many varieties of breakfast.
Siti N.
/ 10
Clean, nice staff, strategic place
In the Area
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Jalan Baru, Bandar Perai Jaya, Seberang Jaya, Seberang Perai, Penang, Malaysia, 13600

Main Facilities

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Swimming Pool
24-Hour Front Desk
From business to pleasure, Ixora Hotel is the place where you can make each stay your own. It is the preferred choice for business travellers and holidaying families with a series of spacious, warmly decorated guest rooms that will make you feel right at home. Adjoining to the Megamall Pinang, Ixora Hotel is well situated within an easy walking distance from a diversity of shops, restaurants and cafes. It is also in close proximity to industrial estates - namely, Prai Industrial Park, Bukit Tengah Industrial Park, Kulim Hi-Tech Park and Bukit Minyak Industrial Park - making it a highly convenient venue for business and entertainment. A short 20-minute drive from the hotel is the Bayan Lepas International Airport and Georgetown via the Penang Bridge.
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What's around Ixora Hotel

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Jalan Baru, Bandar Perai Jaya, Seberang Jaya, Seberang Perai, Penang, Malaysia, 13600
Lobby Ixora Hotel
Lobby 2 Ixora Hotel

Discover More About Ixora Hotel

From business to pleasure, Ixora Hotel is the place where you can make each stay your own. It is the preferred choice for business travellers and holidaying families with a series of spacious, warmly decorated guest rooms that will make you feel right at home. Adjoining to the Megamall Pinang, Ixora Hotel is well situated within an easy walking distance from a diversity of shops, restaurants and cafes. It is also in close proximity to industrial estates - namely, Prai Industrial Park, Bukit Tengah Industrial Park, Kulim Hi-Tech Park and Bukit Minyak Industrial Park - making it a highly convenient venue for business and entertainment. A short 20-minute drive from the hotel is the Bayan Lepas International Airport and Georgetown via the Penang Bridge.

How to get to Ixora Hotel

If you are travelling by air, the nearest airport is the Penang International Airport (IATA: PEN, ICAO: WMKP), which is an international airport, located in Bayan Lepas, Penang. Butterworth is on the mainland, so you need to cross the bridge to get to Butterworth. You can take the ETS train. Trains are really convenient if you are coming from locations without express bus terminals! Butterworth was a major railway hub for both passengers and cargo. If you drive to Butterworth, you will encounter a surprising number of railway crossings everywhere. There are two main express bus stations in Penang, Penang Sentral near the ferry terminal and KTM train station and Sungai Nibong Bus Terminal on Penang Island (around 10 minutes drive from Butterworth). Bukit Mertajam is just a short distance away from Penang Sentral/KTM (ETS Train)/Ferry terminal. For bus, you might have to wait 30 to 50 minutes for the bus to come.

Different Types of Rooms in Ixora Hotel

Be inspired by the hotel’s 326 extra spacious guestrooms and suites. There are 13 different type of rooms in Ixora Hotel, namely Budget Room, Superior King, Superior Twin, Superior Triple, Superior Family, Superior Suite, Disabled Access, Deluxe King, Deluxe Twin, Deluxe Family, Executive King, 2 Bedroom Suite, 4 Bedroom Suite and VIP Suite. Designed to make you feel and look fresh throughout your stay at Ixora Hotel, all rooms feature attached private bathrooms with separate rainforest shower and bathtub, toilet bidet, bathroom amenities and hairdryer. Bedrooms are appointed with pocket spring mattresses, non-allergic duvets and pillows, as well as 250 thread-count sheets. Stay connected with Free WiFi Internet access in a stylish work desk and ergonomic chair. Other in-room facilities includes 24-hour in-room dining, thermostat air-conditioning system, complimentary wired and wireless broadband Internet access, IDD telephone and voicemail, Astro channels on 32”-40” LCD TV, tea & coffee making facilities, in-room laptop size safe box, hairdryer, bathrobe and slippers, key card door and elevator access and radio alarm clock

Restaurants and Cafes in Ixora Hotel

Located on the ground floor, the hotel’s top Nyonya Chefs will tickle your taste buds with the mouth-watering South East Asian cuisine to cater up to 190 people. Apart from the good food, there is an open terrace for you to enjoy the fresh air and if you prefer listening to music, there is a lounge to cater for your needs. The cosy ambience of lounge makes it a nice place to unwind and enjoy its selection of drinks. Experience a culinary journey inspired by the history of Peninsular Malaysia. The Straits Cafe & Lounge offers contemporary Southeast Asian Cuisine which introduces the culture of Malaysia into trending plating. The Straits Cafe & Lounge serves buffet and a-la-carte menu from its Halal certified kitchen. With its 200 people seating capacity, it is the perfect choice for business lunch, private dinner or parties. Relaxing lounge style is the promise given to The Lounge. It offers light bites menu with wide range of alcoholic and non-alcoholic drinks. Treasuring elegant wine over 14 countries and regions internationally, The Lounge is the perfect space for wine lovers. After sunset, the venue lived with great ambient created by even changing lighting from the ceiling and egg-shaped candle lights.

Facilities and Activities in Ixora Hotel

Wireless Internet is available free throughout the hotel in all guest rooms and public areas, and our Business Center offers a full range of secretarial, photocopying and courier services. There is also a safety deposit box at reception for all your valuables. The hotel’s banquet and meeting rooms are fully equipped with the advanced audio-visual system, WiFi connectivity and multimedia technology to accommodate every function. For bigger celebrations or events, plan to impress in IXORA’s luxurious Ballroom - one of the largest banquet halls in mainland Penang. Unwind in the hotel’s delightful dining of South East Asian, international buffets and authentic Chinese cuisine. Featuring the largest event floor of over 2600 sqm in the northern region, Ixora Hotel will tailor to the requirements of your envious events. Ready to be impressed by a choice of the ballroom, 1024 sqm pillar-less with unlimited lighting configuration, 5 seminar rooms which can be combined with your requirement and 1 press room. The hotel’s dedicated Conference & Events planners are ready to treat your event, product launch, annual dinner, or theme party as if it were their own. Ixora Hotel provides free shuttle service to Perai Industrial Areas, Sunway Carnival Mall, Butterworth Bus Terminal, KTM Butterworth and Pangkalan Sultan Abdul Halim Ferry Terminal. Advance booking is recommended and is subject to availability.

Interesting Places near Ixora Hotel

Juru Auto-City -

It is strategically located at the North-South Highway Juru Interchange. If you are travelling along the North-South Highway from Kuala Lumpur to Penang, you will exit from the last Juru Toll. Juru Auto-City is located 1 KM from the Juru Toll and 5.5 KM from the Penang Bridge. Juru Auto-City serves a population of 1,000,000 within 20 minutes drive. It is well patronized by business and working people during the day. When the sun sets, Juru Auto-City becomes alive with people from all walks of life; may they be families and children, teens, youths, business people. couples and the elders. The night environment is so conducive to dining, entertaining, chit-chatting, strolling, shopping; it is filled with beautiful lightings, cool breeze, music, love and romance.

Megamal Pinang Shopping Complex -

The complex is the most established and biggest shopping mall in the mainland of Penang, Malaysia. A 4-storey shopping complex with over 2,500 car park lot strategically located in the centre of Bandar Seberang Jaya and Perai Free Industrial Zone. Mega Lanes the largest bowling centre in Malaysia and Mega Cineplex cinema are the anchor tenants. Megamal Pinang is an ideal shopping mall that assures you easy access to business contact as well as fabulous shopping and culinary experiences while it is really popular among tourist and local. Ixora Hotel found next to the shopping complex. Pearl View Hotel just 2.5km far from the Megamall Pinang. Megamal Pinang provides the shopping excitement with varieties choices in of beauty and healthcare, book and stationery, electrical, fashion, apparel, accessories, home décor, services, restaurant and even leisure and amusement centre. Megamal Pinang offers a varied range of retails including KFC, Pizza Hut, McDonald, Studio, Pacific, Mega Lanes, Mega Cineplex, Watson, Guardian, Edwin, Popular, Vincci and so forth. In addition, Megamall Pinang found many retails for hobbies as well as indoor archery, ballroom dancing costume, performances costumes, tattoo, nail and hair academy. Megamal Pinang is the ideal shopping places for a family day, entertainment for students, gathering for the youngster, hypermarket shopping for daily use, leisure for hobby and so forth. Megamal Pinang Nothing Comes Close No 1.

All facilities in Ixora Hotel

Bar, Cafe and Lounge Ixora Hotel
Bar, Cafe and Lounge
Swimming Pool Ixora Hotel
Swimming Pool
Functional Hall Ixora Hotel
Functional Hall
Lobby Ixora Hotel
Accommodation Services Ixora Hotel
Accommodation Services

Hotel Services

  • Bellhop
  • Concierge
  • Money changer
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Mobile
  • Multilingual staff
  • Newspaper in lobby
  • Newspaper
  • Porter
  • Tours


  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Vegetarian meal

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Projector
  • Business centre


  • Area shuttle with surcharge
  • Limo or town car service
  • Secure parking
  • Shopping center shuttle (surcharge)

Things to Do

  • Children play area
  • Outdoor pool


  • Internet point
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer


  • Wheelchair accessible

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Ixora Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

From 14:00
Before 12:00


Swimming Pool, Adult pool & Children pool will be temporarily closed under maintenance. closed temporarily from 10-1-2024 to 14-1-2024.

General Check-in Instructions

Launching from 1st April 2017. Upon arrival, you will be greeted with a handy smartphone in your room. We are pleased to provide you with FREE unlimited local and international calls to 6 countries, FREE unlimited 3G/4G LTE data connection with WiFi hotspot, and a complimentary city guide during your stay. There is no need to worry about roaming charges, or purchasing a sim card! Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
This property can only accept bookings for essential travel with approval letters from the relevant MITI or Ministry letters of approval to support their booking. For more information, check local advisories before you book.
Taxes: Local Government Fee RM3.00 will be kick-start from 01 July 2022 onwards and it will be collected from guest upon check in
Please be informed that our swimming pool (adult pool & children pool) will be temporarily closed under maintenance works on 10.01.24 to 14.01.24, and 15.01.24 onwards, the swimming pool will be available for usage.
Please be informed that the hotel's power will be temporarily closed under maintenance works effective 30th August 2023 from 9:00AM to 6:00PM.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently asked question in Ixora Hotel

What are available facilities at Ixora Hotel?
There are top facilites at Ixora Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ixora Hotel?
The standard check-in time at Ixora Hotel is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Ixora Hotel provide breakfast?
Yes, Ixora Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Ixora Hotel

Overall Rating & Reviews

From NaN verified guests reviews
Very Good

Show reviews that mention...

strategic location (3)
friendly staffs (3)
excellent service (1)
free upgraded room (1)
spacious room (5)
great room (1)
tasty food (2)
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This is a guest profile.
/ 10
21 Jun 2024
Needs to change iron and ironing board. The board is already crooked on the surface of the board. Very difficult to iron clothes. However, the room is so spacious, clean and have a nice sofa.

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Business travel
/ 10
24 Apr 2024
2nd time here. This time I managed to try their gym equipment and pool. Suggestion: to extend gym hours until midnight
Review photo of Ixora Hotel from Muhammad F. N.

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Mohd K. b. A. N.
/ 10
17 Dec 2023
1. Can't upgrade the rooms from superior to family rooms while check in. Reason their no rooms available. By the way, when I booking the rooms on November 2023, I was told by their staff that I can upgrade the room while check in time. In means time when I request for extra bed, their staff (from room service) tell me that no more extra bed. So sad 🙄😔. 2. Flutch water in toilet bowl refill are too slow. 3. TV cannot operate and so difficult to switch on.
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/ 10
14 Oct 2023
Cleanliness is satisfaction, service is awesome.

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Lam W. H.
/ 10
28 Sep 2023
My room have bad smell, mid night a lot of noise such as something running at the roof.

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Maslan B. M.
/ 10
12 Mar 2023
Nice room, good location. Quite expensive. View? Air conditioner ventilation!

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Mohd M.
/ 10
08 Feb 2023
Value for money and comfortable.

1 liked this review

Masri B. A.
/ 10
28 Jan 2023
Very good for family staying with kids. Spacious room.

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Rosnani S.
/ 10
14 Dec 2022
Friendly staff. Good breakfast. Excellent room!

1 liked this review

Mohd M.
/ 10
25 Jul 2022
I was requested for change my room on Friday morning around 10am because of shower didn't have hot water but refuse by reception, he just inform they will sent maintenance for check and repaired it. After checked around 10.30am, the maintenance advice for me to change my room and they will inform to reception because they find a major problem to solve. Until around 5.30pm I didn't got any information about my status for change my room and I have went to reception for ask my new room than the reception just told me I have to packing my bag and wait until they sent a new key card for me at my immediate room. After 15 minute I keep calling the reception but didn't pick up, so I went to reception to take my new key card for myself. I think this time is my worst stay at your hotel because I'm one of your regular customers and always choose your hotel for 1st place to stay before. Hope you can improve for your services for your customers. Thank you.
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