Ixora Hotel Penang

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8.4
/10
Very Good
1,076 reviews

What Guests Say About Their Stay

Mohd S. A.

9.4
/ 10
Good location. Bedroom very comfortable. Kids friendly. Great hotel.

Hendry P.

9.7
/ 10
Very convenient place with shopping mall and Vegas.

Nurul I. B. I.

10.0
/ 10
Satisfied...very comfortable and neat. A large and clean room. Many varieties of breakfast.

SUPARDI

8.8
/ 10
The atmosphere is nice and the service is satisfactory.
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Siti N. M. Y.

10.0
/ 10
Clean, nice staff, strategic place
In the Area
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Jalan Baru, Bandar Perai Jaya, Seberang Jaya, Seberang Perai, Penang, Malaysia, 13600

Main Facilities

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This accommodation offers:
Outdoor pool
Children play area
Swimming pool
Laundry service
Parking
Restaurant
Luggage storage
Elevator
Family room
Ixora Hotel Penang is a 3-star hotels that has been welcoming guests since 2011. The accommodation went through a renovation in 2025. Ixora Hotel Penang is part of Independent. There are 326 rooms spread across 11 floors.
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What's around Ixora Hotel Penang

Jalan Baru, Bandar Perai Jaya, Seberang Jaya, Seberang Perai, Penang, Malaysia, 13600
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Overview of Ixora Hotel Penang

Ixora Hotel Penang is a 4-star property in Bandar Perai Jaya, Seberang Jaya, on Penang's mainland side in Seberang Perai. Spanning 11 floors, it is one of the larger hotels in the area with 326 guest rooms, giving it a scale that smaller Butterworth-area properties in the same district do not match. The hotel also carries dedicated conference space of roughly 1,792 square metres, positioning it as a venue for business events and gatherings as well as a stay-over option for leisure travellers passing through the Seberang Perai / Butterworth corridor.

The hotel's setting on Jalan Baru puts it within the Bandar Perai Jaya township, an area that has grown around retail and light industry on Penang's mainland. Unlike many of the smaller budget hotels dotted around Butterworth and Seberang Jaya, Ixora Hotel Penang is built and operated as a full-service property, combining guestrooms, a swimming pool, a fitness centre, and multiple food and beverage outlets under one roof — a configuration more commonly seen in resort or city hotels than in the boutique inns nearby.

Guests looking at Ixora Hotel Penang on Traveloka will find a listing rated 8.4 out of 10 (Very Good) from 1,071 reviews, a volume of guest feedback that reflects the hotel's room count and its position as a long-running fixture in the local hospitality scene.

Room/Unit Types at Ixora Hotel Penang

Ixora Hotel Penang's listing on Traveloka shows a room-tier ladder that runs from compact standard rooms up to a suite category, with room sizes ranging from roughly 36 to 44 square metres depending on the tier. Rooms typically include air conditioning and a private bathroom; guests should check the current listing for the full per-room amenity list, since not every feature is confirmed for every unit type.

Superior Twin

The Superior Twin sits at the entry tier of the room ladder, sized at around 36 square metres and configured with two single beds — a practical option for colleagues travelling together or friends who prefer separate beds.

Deluxe King

The Deluxe King is one step up from Superior, also around 36 square metres, furnished with a king-sized bed and a sofa bed, which gives a couple or small family some flexibility for an extra guest.

Deluxe Twin

The Deluxe Twin mirrors the Deluxe King's footprint at roughly 36 square metres but is set up with twin beds instead, suited to two travellers who each want their own bed within the Deluxe tier.

Executive King

The Executive King is listed at around 36 square metres with a king bed, sitting in the upper-middle band of the room ladder for guests who want a slightly more premium designation than the standard Deluxe category.

Family Room

The Family Room steps up in size to about 40 square metres and is configured for up to three guests, combining a larger bed with a single bed — a fit for a couple travelling with one child.

Superior Family Room

The Superior Family Room is also around 40 square metres and is described as having a flexible bedding configuration, giving families some choice in how the room is set up for their group.

Deluxe Family Room

The Deluxe Family Room, at roughly 40 square metres, is distinguished on the listing by a balcony with pool access, making it one of the more distinctive family-tier options at the property.

Superior Suite

At the top of the ladder sits the Superior Suite, the largest room type at approximately 44 square metres, with a separate living area that sets it apart from the standard and family-tier rooms below it.

Facilities and Amenities

Ixora Hotel Penang's Traveloka listing confirms a broad set of facilities that support both leisure stays and business visits:

  • Outdoor swimming pool with a children's pool
  • Fitness centre
  • A 24-hour business centre
  • Conference and meeting facilities covering approximately 1,792 square metres
  • Complimentary WiFi
  • On-site parking
  • Elevator access across the hotel's 11 floors
  • Library Lounge, a common seating and reading area for guests
  • Air conditioning throughout guest rooms

The property also operates The Straits Cafe & Lounge as its main dining and lounge outlet, covered in more detail below. Because Traveloka's facility feed does not specify every operational detail (such as whether the fitness centre or business centre keeps set opening hours), guests with a specific requirement — for example round-the-clock gym access — should confirm current hours directly with the hotel or through the Traveloka listing before booking.

Location and Getting There

Ixora Hotel Penang sits on Jalan Baru in Bandar Perai Jaya, within Seberang Jaya, part of the wider Seberang Perai district on Penang's mainland. The area sits across the channel from Penang Island and George Town, and travellers usually reach the mainland side either via the Penang Bridge or the Butterworth–Butterworth Ferry Terminal crossing for those coming from the island by ferry or car.

Seberang Jaya functions as a retail and residential hub for the mainland side of Penang, and the hotel's location near shopping options is one of the points guests call out in their reviews, alongside its convenience for those with business in the surrounding industrial and commercial zones of Perai. Travellers connecting onward by air can look at flight booking options on Traveloka to plan the trip in and out of Penang International Airport, which sits south of the mainland hotel belt.

For guests without a car, the hotel's mainland location means most sightseeing on Penang Island — George Town's heritage core, the hawker centres, and the hill resort areas — will involve a bridge or ferry crossing, so it is worth budgeting extra transit time compared with staying on the island itself.

Dining at Ixora Hotel Penang

The hotel's principal food and beverage outlet is The Straits Cafe & Lounge, which serves a breakfast buffet in the morning with a mix of Southeast Asian and Western dishes, along with lunch, afternoon tea, and dinner service through the rest of the day. The hotel's listing also references a Library Lounge as a separate seated space for guests who want a quieter spot for coffee or light refreshments away from the main dining room.

Beyond the hotel's own outlets, Seberang Jaya's retail surroundings — including nearby shopping centres in the township — put a range of independent eateries and food courts within reach for guests who want to explore local Penang mainland food options during their stay. Travellers keen to combine dining with sightseeing further afield on the island can also browse activities and attractions on Traveloka to plan a day trip across to George Town.

Why Stay at Ixora Hotel Penang

Ixora Hotel Penang stands out among Seberang Perai's hotel options for its scale — 326 rooms across 11 floors is considerably larger than most of the boutique and budget hotels scattered around Butterworth and Seberang Jaya, and it comes with facilities (pool, fitness centre, sizeable conference space, multiple dining areas) more typical of a full-service city hotel than a small inn. That combination makes it a fit both for business travellers attending events or meetings on the mainland side of Penang and for families or groups who want a wider room-tier choice, from twin and king configurations up to family rooms with pool-access balconies and a suite category.

Its 8.4/10 rating from over a thousand reviews also gives prospective guests a reasonably large sample of feedback to weigh, with recurring praise for room space and staff friendliness. For travellers comparing several stay options on the mainland side of Penang, it's worth browsing other hotels in the area on Traveloka to see how Ixora Hotel Penang's room sizes and facilities stack up against nearby properties.

Tips for Booking Ixora Hotel Penang on Traveloka

When booking Ixora Hotel Penang, check the room-tier ladder carefully: the Superior Twin and Deluxe categories sit around 36 square metres, while the Family and Superior Suite tiers step up to 40–44 square metres, so families or groups should size up rather than default to the entry tier. Check-in is from 3:00 PM and check-out is by 12:00 noon — plan arrival and departure times accordingly, especially if travelling from Penang Island via the bridge or ferry.

Because the hotel sits on the mainland side of Penang rather than in George Town itself, factor in extra transit time if sightseeing on the island is part of the trip. A modest deposit and standard Malaysian tourism-related charges may apply at check-in, so it's worth reviewing the booking terms on the listing before confirming. Once the dates are set, guests can browse the rest of the trip — flights, activities, and other stays — starting from the Traveloka homepage.

Other Popular Hotels in Seberang Perai

Grand Orient Hotel Perai Penang

  • Hotel Details: A 3-star hotel in Bukit Mertajam, Seberang Perai, spread across 4 floors with 46 rooms — a smaller-scale alternative to Ixora Hotel Penang on the same mainland side of the district.
  • Room Types: Superior Without Window Queen, Superior Without Window Twin, Superior Plus Room, Deluxe Queen with pool view, and a King Suite with a separate living area.
  • Facilities: Swimming pool with a mini water theme park, fitness centre and sauna, an on-site restaurant, a conference centre, and free WiFi throughout.

Aroma Hotel Butterworth

  • Hotel Details: A 248-room hotel across 9 floors in Butterworth, Seberang Perai — a mid-sized property compared with Ixora Hotel Penang's 326 rooms.
  • Room Types: Premier Deluxe Rooms and Deluxe Rooms.
  • Facilities: Air conditioning, 24-hour front desk, parking, WiFi in public areas, safety deposit boxes, and business/conference facilities.

De Garden Hotel

  • Hotel Details: Located in Butterworth, Seberang Perai, with 123 rooms across 5 floors.
  • Room Types: Twin bed rooms and studio units.
  • Facilities: Breakfast restaurant and café, 24-hour security, concierge, conference facilities and meeting rooms, plus disabled-access and wheelchair-accessible parking.

T+ Hotel Butterworth

  • Hotel Details: A 45-room hotel across 4 floors in Butterworth, Seberang Perai, including family and interconnected room configurations.
  • Room Types: Family rooms and interconnected rooms for groups.
  • Facilities: Air conditioning, 24-hour front desk, free WiFi in rooms and public areas, cable TV, and laundry service.

Masson Hotel Butterworth

  • Hotel Details: A boutique-scale property in Seberang Jaya, Seberang Perai, with 47 rooms across 3 floors.
  • Room Types: Twin Room, Double Room, and Family Room.
  • Facilities: Free WiFi throughout, air conditioning in all rooms, 24-hour front desk, on-site parking, and an on-site ATM.

S Hotel Seberang Jaya

  • Hotel Details: A small 30-room hotel across 3 floors in Seberang Jaya, near Sunway Medical Centre and Sunway Carnival Mall.
  • Room Types: Single rooms, family rooms, and non-smoking rooms.
  • Facilities: Air conditioning, complimentary WiFi, cable TV and hairdryer in rooms, and front desk services.

All facilities in Ixora Hotel Penang

Facility

  • Outdoor pool
  • Children play area
  • Swimming pool
Others Ixora Hotel Penang
Others

Business Facilities

  • Secretial service
  • Projector
  • Business facilities
  • Conference room
  • Meeting facilities

Meals & Dining

  • Breakfast
  • Breakfast buffet
  • Café

Nearby Facilities

  • Beauty salon
  • Grocery store
  • Gift shop
  • Supermarket
  • ATM/Bank
  • Hair salon

Accommodation Facilities

  • Car park
  • Smoking area
  • Family room

Guest Services

  • Luggage storage
  • Porter
  • Newspaper stand
  • Concierge
  • Bellboy service
  • Multilingual staff
  • Newspaper in lobby
  • Laundry Service
  • Currency exchange
  • Tours
  • 24-hour security
  • 24-hour front desk

Public Facilities

  • Elevator
  • Safety deposit box
  • Coffee shop
  • Room service
  • Restaurant

Activity & Leisure

  • Children's play area
  • Outdoor pool

Accessibility

  • Wheelchair accessible

Connectivity

  • Wi-Fi
  • Wi-Fi in public areas

Transportation

  • Secure parking
  • Limo or town car service

Shuttle Service

  • Transfer service

Accommodation Policy & General Information in Ixora Hotel Penang

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ixora Hotel Penang
326
Number of floors in Ixora Hotel Penang
11
Another facilities in Ixora Hotel Penang
Secretial service, Projector, Business facilities, Conference room, Meeting facilities

Frequently asked question in Ixora Hotel Penang

What time is check-in and check-out at Ixora Hotel Penang?
Check-in at Ixora Hotel Penang starts at 3:00 PM and check-out is by 12:00 noon. Guests arriving early or needing a later departure should contact the hotel directly, as early check-in or late check-out availability at Ixora Hotel Penang is not guaranteed and depends on room availability on the day.
What room types does Ixora Hotel Penang offer?
Ixora Hotel Penang offers a room-tier ladder from Superior Twin and Deluxe King/Twin at around 36 square metres, up through Executive King, Family Room, Superior Family Room, and Deluxe Family Room (with a pool-access balcony) at about 40 square metres, to the top-tier Superior Suite at roughly 44 square metres with a separate living area.
Does Ixora Hotel Penang have a swimming pool and other facilities for families?
Yes, Ixora Hotel Penang has an outdoor swimming pool with a dedicated children's pool, making it a practical choice for families. The hotel also offers family-tier rooms, including a Deluxe Family Room with a balcony that has pool access, alongside a fitness centre and business centre for guests combining leisure with work.
Is breakfast included at Ixora Hotel Penang?
Ixora Hotel Penang's main outlet, The Straits Cafe & Lounge, serves a breakfast buffet each morning with Southeast Asian and Western dishes. Whether breakfast is bundled into a specific room rate depends on the booking option selected, so guests should check the inclusions listed on their chosen rate before confirming.
Where is Ixora Hotel Penang located?
Ixora Hotel Penang is located on Jalan Baru in Bandar Perai Jaya, Seberang Jaya, part of the Seberang Perai district on Penang's mainland side, across the water from Penang Island and George Town.
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More Reviews from Other Guests in Ixora Hotel Penang

Overall Ratings & Reviews Ixora Hotel Penang

Traveloka (711)
Other sources (365)
8.6
Very Good
From 711 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.4

Location

8.5

Service and Facilites

8.5

People often mention about Ixora Hotel Penang
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Staff Friendliness (23)
Room Space (21)
Bedroom (20)
Bathroom (18)
Hotel Area (18)
Variety (16)
Distance to City Center (15)
Check-in/out Time (15)
Family Friendly (14)
Wifi (14)
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Traveler Reviews Ixora Hotel Penang

Number of reviews per page
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40
Customer reviews
A***i
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10.0
/10
Reviewed 3 week(s) ago
Just missing a bidet, good food, friendly staff... Easy access.
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2 people find it helpful
Loga p.
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8.5
/10
Reviewed 9 week(s) ago
The hotel rooms were nice and clean, but the price for additional hours to check out was expensive.
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Mohd S. A.
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9.4
/10
Reviewed 12 week(s) ago
Good location. Bedroom very comfortable. Kids friendly. Great hotel.
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Jamil H.
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Leisure
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9.4
/10
Reviewed 13 week(s) ago
Hotel of choice when I go back to my hometown. Close to everything at a reasonable price. If you stay with your family, it's also very worthwhile because it's next to a shopping mall.
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Jamil H.
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Leisure
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8.8
/10
Reviewed 13 week(s) ago
So far, if I go back to Penang, I will definitely stay at this hotel because of the reasonable price and comfort. Thank you also to the staff named Cheryl for being friendly and accommodating.
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N***l
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Staycation
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10.0
/10
Reviewed 22 week(s) ago
Very comfortable, spacious and tidy room. Worth the price. Various types of breakfast food. Will repeat.
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K***A
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Leisure
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8.4
/10
Reviewed 24 week(s) ago
Staff were friendly and accommodating. Pleasantly surprised by the room size as I thought it was going to be small. Was also happy with the breakfast spread.
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Andri S.
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Leisure
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10.0
/10
Reviewed 27 week(s) ago
Honestly, I was surprised when I checked in and saw the room. For a price that wasn't too expensive, the room was big, had a refrigerator, and a bathroom too. Sis, UAS won't regret it.
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Azmi A. R.
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Staycation
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8.5
/10
Reviewed 27 week(s) ago
Very friendly staff. Spacious family rooms. Parking in the hotel basement.
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Verified Traveler
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8.5
/10
Reviewed 35 week(s) ago
Value for money and very comfortable to stay
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Y***p
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Leisure
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8.2
/10
Reviewed 37 week(s) ago
Recommended 👍 Smooth check-in & check-out
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Verified Traveler
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6.1
/10
Reviewed 37 week(s) ago
The hotel was nice. Value for money. The check-in process took more than an hour. The bathroom pipe is not functioning properly.
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G Subra
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Staycation
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8.7
/10
Reviewed 39 week(s) ago
Overall, we had a pleasant stay and are satisfied with the experience. As it was only a one-night stay, we didn’t get the chance to explore all the amenities and facilities. We truly appreciate the comfort provided. One small suggestion for improvement would be the bathroom and washroom facilities. It would be wonderful if an Asian-friendly style could be considered - adding a water pipe in the washroom, as we personally prefer this over the push-button washer. Thank you so much for your hospitality.
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z***l
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Leisure
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9.7
/10
Reviewed 39 week(s) ago
Staf very friendly, nice room, very good taste nasi goreng nyonya. Only no face and hand towel in toilet. Everything good.
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D***k
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8.5
/10
Reviewed 41 week(s) ago
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Verified Traveler
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8.5
/10
Reviewed 42 week(s) ago
Value for money and comfortable hotel to stay.
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Siti N. A. B. A. R.
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10.0
/10
Reviewed 44 week(s) ago
Everything is great. Will repeat again later.
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Verified Traveler
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8.5
/10
Reviewed 44 week(s) ago
Very good hotel to stay and value for money.
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Verified Traveler
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Transit
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10.0
/10
Reviewed 45 week(s) ago
The room, toilet, corridor is spacious. Clean and tidy. With complete beverage & bath amenities. Location is convenient and easy access to the highways.
1 people find it helpful
Verified Traveler
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Staycation
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9.7
/10
Reviewed 45 week(s) ago
Easy check-in process, only need to pay an additional Rm3 for Penang tourism. Customer friendly counter. Overall room is ok, but housekeeping needs to do a better job because there is a lot of dust and garbage under the bed. The restaurant serves a very satisfying menu.
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