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  2. Malaysia(5,078 hotel)
  3. Johor(447 hotel)
  4. Kota Tinggi(10 hotel)
  5. Desaru(5 hotel)
  6. Lotus Desaru Beach Resort & Spa

Lotus Desaru Beach Resort & Spa

Lot 1854, Jalan Desaru, Bandar Penawar, Kota Tinggi, Malaysia, 81930
Exterior / Building
8.5/10Very Good
According to 132 guests
Awesome, worth to stay
Nor I. K.
See all reviews
Based on 825 traveler reviews
AC
Parking
24-Hour Front Desk
Swimming Pool
Elevator
Restaurant
WiFi

Nearby attractions
Desaru Beach
(0.44 km)
Kota Tinggi Waterfall
(54.80 km)
Johor Bahru City Square
(55.17 km)
Komtar JBCC
(55.18 km)
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Review by Traveloka users
Review
8.5
/10
Very Good
Cleanliness
8.55
Comfort
8.60
Meal
8.05
Location
8.43
Service
8.41

78 Traveloka customers have stayed in this hotel and given reviews:

8.5
We actually reached early before check in. And they do allow us to check in one hour earlier to one of our room as it is ready.
9.7
Nice place for family vacation. Kids can have great fun.
9.1
So comfortable to stay and clean.
8.7
Staff are very nice and efficient when I need assist. Will go again!
8.5
Beach is great, breakfast was improved, the pool is clean.
10.0
Very good for short break. Enjoy.
9.7
The room are very spacious and good. very satisfying. Beach side was average as there's construction going on.
10.0
A good and comfort place. Thanks. Love it!
10.0
Excellent hotel with excellent service
9.4
A good place for weekend just to relax and enjoy the day.
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Based on
825 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business31
Couples113
Solo travel7
Family475
Friends getaway106
Rating Result
Very Bad
51
Bad
73
Average
312
Very Good
327
Extraordinary
62
ahber79
Crowded mass market resort
Resort is big; many accommodation blocks. Furthest block is about 15-20 mins walk to main lobby. Got a buggy service from main lobby to send you to your block but do not see empty buggy patrolling the resort to transport guests to the main lobby. Resort is crowded; rooms are full. Lots of parked cars lining the blocks. Mass market type of resort. Do not expect good service from the staff. Resort is old and seriously in need of upgrading - rooms, furnishing, everywhere. Taps in the room unable to turn off tight. Dripping water throughout. Got a 1 bedroom loft room. Spacious with 1 bathroom on the first floor and another bathroom with shower and bathtub on the second floor. TV images are grainy. 2 aircon units but only 1 working remote control. Holes on sides of bedsheet. Room is not very clean. Stains, rust and hair can be seen. Buffet breakfast is a big non-aircon dining hall beside the beach; behind the main lobby. Food is average. Nothing spectacular. Beach seems to be artificially made higher from the sea level. Not a gradual decline to the sea. Beach is littered is driftwood and other debris. Not cleaned up. Water park and swimming pool at one sector of the resort. Stay around this sector if do not wish to walk too far from the other blocks. Got a water slide and a children water play area. Limited F&B choices in the resort. In-room dining is expensive and pathetic. Food quantity is small and served in takeaway containers. Not those proper dinnerware where the staff will setup in your room. Overall, the resort is in typical Malaysia chalet style standards. Look at other resorts is you are looking for a pampering and enjoyable stay.
Family - Jun 20, 2017
BusYawbus
Run down. Better choice elsewhere.
Spent one night in one of their two-bedroom apartments. The rate was S$190, or over RM600. For that, we got a room that needs a serious update - bathroom knob falling off, cracked and moldy tiles, water taps with loud rumbling sound when turned on, dirty balcony and a general feeling that the room was not very clean. The worse was the deceptive beach. We spent 30 minutes at the beach playing sand/water. To our horror, we ended up getting what appears to be black crude oil stains on our bodies and clothes. Many of them. Those stains on the legs/bodies can be washed off, but only after several washes with soap. Those on clothes unfortunately cannot be washed off. If there were oil leaks from tankers near the hotel beach, it's not the hotel's fault, but they should at least put up some sign warning their guests. The facilities in the hotel need some upgrading work too, as some are quite rusty. The water park opening hour should be extended to perhaps 7pm, instead of the original 6pm. Since between 6-7pm is when the sun is still out but is not as hot as before that. All in all, we didn't think it was worth our time, energy and money to travel to this resort. If you must go there, I suggest you wait until 2018 when those international hotels are completed in the area.
Family - Jun 18, 2017
KennyLow
Great resort for families
We stayed in a 2BR apartment for 1 night. Contrary to some of the reviews - there is a bathtub in the 2BR apartment (small one), and there are 2 key cards given. If you are looking for a bathtub, then you should consider getting the 2BR (and above I imagine) units. This was our second visit to the resort - our first being about 5 years back. The resort is exactly how I remembered it to be - save a few changes (reception lobby was moved further in, and breakfast was at a different restaurant). This also means that they haven't quite refurbished this place, and many fittings look dated. Having said that, I would say that the resort is still well maintained (by Malaysian standards), and staff do put in effort to ensure that guests have a good experience at the resort. Towels and sheets were clean, and room is well equipped (kettle, toothbrush, soap, etc). I like my pillows firm, and the pillows in the room certainly met my standards! Air-conditioning system was powerful - we had to set the temperature to 28 degree celsius at night! For children, there is a variety of activites for them to try out. Highlight for our kids was the waterpark - our kids (4yo and 2yo) were able to try out all the areas at the waterpark, and it would be suitable for older children too. There's also a playground, an amusement arcade (although it looks like many machines are out of service), and beach activities (e.g. banana boat, para sailing) at extra charge. Breakfast was served at the Sea View restaurant. Variety was much better than I'd expected - Roti canai, Spaghetti, Bread, Nasi Lemak, Cereals, Noodles, etc. The spread is mainly of local food. If you were expecting a buffet line similar to the top-end hotels, I think you would be disappointed. But we enjoyed the food nonetheless. There's also a buggy (big one) that shuttles guests to/from the lobby to the various blocks (bearing in mind this resort is huge!). Lastly, my driving license got left behind in the room (my kids were playing with my wallet, and likely dropped my license somewhere on the sofa). I had sent an email inquiring if it was found, and received a call an hour later to inform me that a guest had found and returned it. (likely not because of my email though, but they took the effort to look for my number and call me) This level of service certainly impressed me, and I do look forward to visiting again.
Family - Jun 7, 2017
Perper =
Enjoyable
There are up to 10 blocks of apartments listing from A to k. The lobby and restaurants are located at the centre if the resort. A wide range of facilities are provided here: swimming pool, fitness, free wifi, archery, paintball, banana boat, parachute.... but you have to pay from some. As for the buffet breakfast, only local cuisine is provided. A bit disappointed on their breakfast bcoz I get the same kind of food for breakfast for 3 mornings. No worries for old folk bcoz baggies are also provided. The apartment I rented have 2 rooms and a small living room and pantry. There are 2 bathrooms. 1 with jacuzzi but another one is really small. The towels didn't not seen clean to be use but you can't do anything. There is not many Chinese restaurant nearby. So my advice for you are: 1) have buffet dinner in the resort. 2) prepare yourslef cup noodle.
Family - Jun 7, 2017
Andrew S
4 days 3 nights
Stayed in 2 bedrooms accommodation- interior may look outdated but very well kept. Found a fork that had not been washed properly from previous guest. Had to soak it in water for some time to remove the burnt morsel stuck on the fork. Pool area- very clean and well maintained. Proactive and observant guards stationed at every corner water play area to ensure guests comply to rules. Excellent indeed! Buffet breakfast- a huge selection but lack quality. For ex, porridge looked so diluted and lack of ingredients. Milk and cereal tasted of lower grade. The list can go on... Dinner in seafood restaurant- maybe pricey but quality is reasonable. Overall experience was good!
Family - Jun 2, 2017
See other reviews

Hotel facility

Description

Hotel policy

  • In-room Facilities
    • Bathtub
    • Cable TV
    • Desk
    • In-room safe
    • Kitchenette
    • Minibar
    • Separate shower and tub
    • Shower
    • TV
  • Things to Do
    • Children play area
    • Children pool
    • Fitness center
    • Garden
    • Massage
    • Outdoor pool
    • Private beach
    • Spa
  • General
    • AC
    • Ballroom
    • Banquet
    • Family room
    • Non-smoking room
    • Swimming pool
    • Recreation room
    • Smoking area
  • Hotel Services
    • Concierge
    • Doorman
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Multilingual staff
    • Wedding service
  • Public Facilities
    • Parking
    • Elevator
    • Restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Business Facilities
    • Business center
    • Conference room
    • Meeting facilities
  • Connectivity
    • LAN Internet
    • Free WiFi
  • Accessibilty
    • Accessible parking
    • Wheelchair accessible
  • Food and Drinks
    • Restaurant with AC
    • Breakfast
  • Transportation
    • Area shuttle
    • Bicycle rental
  • Nearby Facilities
    • Shops
  • Shuttle Service
    • Airport transfer with surcharge
  • Sports and Recreations
    • Fitness

      Check-in and Check-out Time

      Check-in: 3:00 PM
      Check-out: 12:00 PM

      Location
      Lotus Desaru Beach Resort & Spa is located in area / city Desaru.

      There are plenty of tourist attractions nearby, such as Desaru Beach within 0.44 km, and Kota Tinggi Waterfall within 54.8 km.

      About Lotus Desaru Beach Resort & Spa

      This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Lotus Desaru Beach Resort & Spa.

      Lotus Desaru Beach Resort & Spa is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

      From business event to corporate gathering, Lotus Desaru Beach Resort & Spa provides complete services and facilities that you and your colleagues need.

      Have fun with various entertaining facilities for you and the whole family at Lotus Desaru Beach Resort & Spa, a wonderful accommodation for your family holiday.

      If you plan to have a long-term stay, staying at Lotus Desaru Beach Resort & Spa is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

      This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

      Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

      The resort’s fitness center is a must-try during your stay here.

      Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

      Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Savor your favorite dishes with special cuisines from Lotus Desaru Beach Resort & Spa exclusively for you.

      WiFi is available within public areas of the property to help you to stay connected with family and friends.

      Lotus Desaru Beach Resort & Spa is a resort with great comfort and excellent service according to most resort's guests.

      Enjoy luxurious treats and incomparable experience by staying at Lotus Desaru Beach Resort & Spa.

      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.