One World Hotel

Love the location n the kids enjoyed the pool n breakfast buffet spread. Since more than 7 years ago, we have unintentionally started what seemed to be our yearly family weekend getaway.. 😁. The location is very convenient - cinemas, shopping, eateries. Shuttle or walk to ikea, kidzania. Now, you can also take a ride on the mrt for a quick thrilling experience.. 👍👍

I stayed recently on 2 separate nights, both being a poor experience. The first night, I checked in fairly late at 10pm. Desk staff showed no welcome at all. My room smelled of cigarette smoke, even though it was non-smoking room. It seemed to be blowing in through the bathroom vent. I went down to the bar for some food and ordered a simple dish. 30 minutes later, I had to remind the staff of my order, which then seemed to appear very quickly and was not hot. I was tired by this point and just ate it. I did raise the issue with staff, who didn't seem that interested. Back in the room, the international plug socket next to the bed did not seem to take a UK plug very easily, although other sockets in the room did. I also found this in the next room I stayed in a few days later - no idea why. In the morning, I could not seem to get hot water from the sink, but I could from the shower. I raised all these points at check out, but you still get charged the same whatever! On my next stay, check in was more welcoming. My room was a smoking room, which I really didn't want, but no others were available, As a non-smoker, the smell was horrible. What international 5* hotel has smoking rooms these days? To be fair, the hotel put an ioniser machine in the room, but it made no difference. It's the little things and attention to detail that don't make this a 5* hotel. For example, in the gym when you are running on a treadmill, you don't want a large bath towel, you want a smaller one that is easy to use whilst you are on the machine. For the water in the gym, I don't want to see a fountain connected to the main supply as I have no idea whether international travellers should be drinking it or not - no doubt it is perfectly fine, but all other hotels have one of those large plastic bottle water dispensers, or give you small bottles of water. Breakfast is average. Hotel is ok, but could do so much better.

We read many good reviews of this hotel.ended up, it wasn't up to a 5stars standard.before i proceed further, let me tell you the important highlight. If you are driving.. omg. The car park system is a nightmare. The parking ticket doesn't validates. Is was a waste of my time having to be going up and down the reception for this matter. Makes matters easier, use your room key card for exiting. I hope the management improves the parking system. Parking (4/10) For the rest, here are My humble opinions. Rooms ( 7/10) - we got the deluxe room. Upon stepping in the aircond was blowing fan without cool air. We needed to call the technicians twice. The issue was then been resolved. Huge space, very bad lightings. Never seen a room with spotlights before. The rooms however is lacking of real warm lights. Pillows were however not so very confortable. We could not sleep on 1st night. It was sinking and our necks weren't properly supported. Toilet ( 6/10)- large space. Long bath and stand shower. Water pressure for the rain shower wasn't up to expectation. The long bath was not clean. Some others dead skin were stuck to the surface. It was very disturbing. Squeaky sound from the shower door. Breakfast 4/10- rooms comes with breakfast. But the breakfast spread was limited. A bit of western, asian and japanese. Everything tasted.. uhh... just terrible. The food was either dry or soggy or gone cold. We love the nasi lemak and the roti canai tho. The latte was diluted. Just not how a 5star should be. Cleanliness: 7/10 Service : 5/10 (i rated this because the reception people did not service with a smile. I come from a service industry and having to experience this is a NO. Hope the new GM knows what is lip service. Improve on this and make sure you are a true 5star inside out. Ratings can be deceiving. Convenience: 9/10. The shopping mall is just a walk away. Throught the Ground and 1st floor. Check for the last hours for door closure. Summary: if you needed a hotel for shopping convenience, yes you have it here. If you are a hotel lover like me looking for a quality 5 star hotel, i would NOT RECOMMEND.

One of best Club Longes in KL - all staff were so kind and efficient. Special thanks to Shugi n Victoria. Very large shopping mall next to hotel where you can find all kinds of foods, local and continental.. Good location for both business and family travellers.

One world hotel is under a new GM n this was my second visit within two months . On both occasions, I found it's service level remained consistently good with the usual Welcoming note n attentive service. However, the range n quality of its once famed breakfast spread has eroded n even the food quality at its Chinese restaurant which I patronised had also declined. It's rooms r well provided with the toiletries, spacious n clean n its house keeping staff were attentive too. The shopping here is awesome n close to many local Eateries