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  2. Malaysia(5,816 hotel)
  3. Sarawak(333 hotel)
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  6. Promenade Hotel Bintulu

Promenade Hotel Bintulu

Lot 8074, No. 178, Bintulu Sentral, Jalan Kidurong,, Bintulu City Center, Bintulu, Sarawak, Malaysia, 97000
Exterior / Building
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According to 30 guests
Great room, good hospitality. Recommended
Gareth A.
See all reviews
Based on 58 traveler reviews

Nearby attractions
Assyakirin Mosque Bintulu
(0.41 km)
Times Square Megamall
(3.30 km)
Bintulu Airport (BTU)
(9.64 km)
Belaga Airport (BLG)
(99.75 km)
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Review by Traveloka users

Based on 13 reviews

Very Good
Show reviews that mention...
- Family vacation
Had a one night stay during weekend in deluxe room. Nicely decorated room. Ample of choices in breakfast buffet. Just a few downfalls. There is no designated parking space for guests. Finding a parking spot during peak hours is almost impossible. Imagine the frustration when you needed the rest after a long drive but ended up driving a circle or two around the hotel. The fridge in my room not functioning! Called up housekeeping and they did replace with a new one. Convinced us it will take some time for the fridge to cool down but till the next morning it is still not functioning! No chilled drinks throughout the stay sadly. I bet if I opt to put the drinks outside the fridge it will be chiller Mild issues in the bathroom: flickering lights. Will be better if it's fixed. Overall still a good stay. Still got room for improvement.
- Business travel
Awesome superb terrific peaceful and great experience
- Business travel
Love it. would like to stay here again
- Business travel
Everything was awesome in Promenade.
- Business travel
This is my 3rd time staying at Promenade Hotel Bintulu. 2 out of 3 times the room was smelled of cigarettes - however the staff was quick to response when we requested for a room change. This recent trip however we were only given 1 pax breakfast even though we booked for 2 pax. We tried clarifying this with the hotel front desk but was only told we're not the first customer to highlight this to them and that we should complain this to the agency. My understanding of how it works is that the hotel themselves upload the rooms + packages...no?
- Family vacation
Everything is a awesome except they are no parking space for guests. Its great if the parking space with security priority for guests. We as a guests can sleep well
- Romantic Vacation
Great room, good hospitality. Recommended
- Backpacking
Nice place. But the bathroom need a little bit touch up. The breakfast was too simple.
- Business travel
Nice hotel and value for money
I'm expecting the housekeeper, help to clean my room awhile I'm outside. But unfortunately, after went back to shopping, surprising me room still in not clean. Just want to know, is that all housekeeping staff not do rounding because I already put button light for make-up room.
Based on
58 reviews
Review from
Solo travel4
Friends getaway2
Rating Result
Very Bad
Very Good
Very decent hotel
Stay here for 2 nights for business purposes Staff were so attentive and very good in response on our request during the event. Breakfast buffet is acceptable but can be improved more Room is nice and comfortable. No password/sign in needed for every place in the hotel to access the wifi. Such a plus point Definitely a hotel for your business trip.
Business - Nov 20, 2017
New and very well planned amenities
All the hallmarks of a new hotel. USB jack as well as Network ports and free wifi (no password). The rooms are clean, TV clear and even the soap is not run of the mill hotel stuff. The buffet breakfast at first looks sparse but then you realise thats because the cafe is big and food scattered all around. In addition to an egg station, they have an omelette station. The selection of food is special and not usual hotel breakfast junk. Would be great with better selection of bread. Would have preferred a gym but you could go across the road for that. Otherwise I would say it was quite a pleasant stay
Business - Nov 3, 2017
Jessica M
Attending Course
I would like to thank the Executive Chef from promenade KK Chef Cheong giving nice treat and Special Food during all my team Petronas. I will suggest to my Management team do Catering Event on November Or December about 1800 pax during Family Days. Myself personally talk to Chef Cheong HK about the Special Menu on Our Chairman VIP Table. Our Team very happy with Food. With Chef Cheong the suggest VIP Menu. I hope my management with Happy with Chef Cheong Special Performance on VIP Menu. Overall stay during in bintulu. Counter staffs very friendly and recognize me with Smiling greeting .
Business - Oct 25, 2017
Has made huge improvements from back then
Hey Promenade! I just want to leave another review here! Back then, when you just opened, you had a lot of hiccups here and there. I think i was a little upset back then. I kept coming here for business purposes, so my company kept sending me back to you. But each time i come back, you have grown and making more and more improvements with each visit. Your staff are friendly and efficient, and I have to say, your food is really really good! The food presentation changed, they are really hotel standards now and ofcourse i could tell that you changed the recipes too! Anyways, good job Promenade! Keep it up! Im appreciating that you are maintaining your standards and rooms are still in good conditions!
Business - Oct 24, 2017
jamine G
Enjoy Stay at Bintulu
During my stay in Bintulu, i Choose this hotel due to location and good review from other. This location easy to find local food . Thank to your Reception Manager for introduce the local food nearby. The food was cheap. This Hotel good location to my work place in Tanjung Kidurong. Hotel itself have transport to Petronas Kidurong and Petronas Paragon with reasonable charge.
Business - Sep 18, 2017
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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility


Hotel policy

  • Hotel Services
    • Concierge
    • Front desk
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Newspaper
  • In-room Facilities
    • Desk
    • Hairdryer
    • In-room safe
    • Minibar
    • Shower
    • TV
  • General
    • AC
    • Ballroom
    • Banquet
    • Connecting rooms
    • Non-smoking room
    • Smoking area
  • Nearby Facilities
    • ATM/Banking
    • Grocery
    • Hair salon
    • Laundry
    • Shops
    • Supermarket
  • Public Facilities
    • Parking
    • Elevator
    • Restaurant
    • Safety deposit box
    • WiFi in public area
  • Food and Drinks
    • Breakfast
    • Cafe
    • Dining area
  • Business Facilities
    • Conference room
    • Meeting facilities
  • Accessibilty
    • Access friendly
  • Shuttle Service
    • Airport transfer with surcharge
  • Connectivity
    • Internet point

      Check-in and Check-out Time

      Check-in: 2:00 PM
      Check-out: 12:00 PM

      Promenade Hotel Bintulu is located in area / city Bintulu City Center.

      The hotel has a very good location, also near the Bintulu Airport (BTU), which is only 9.64 km away.

      There are plenty of tourist attractions nearby, such as Bintulu Airport (BTU) within 9.64 km, and Belaga Airport (BLG) within 99.75 km.

      About Promenade Hotel Bintulu

      Whether you are planning an event or other special occasions, Promenade Hotel Bintulu is a great choice for you with a large and well-equipped function room to suit your requirements.

      This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Promenade Hotel Bintulu.

      Promenade Hotel Bintulu is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

      From business event to corporate gathering, Promenade Hotel Bintulu provides complete services and facilities that you and your colleagues need.

      Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Promenade Hotel Bintulu.

      Savor your favorite dishes with special cuisines from Promenade Hotel Bintulu exclusively for you.

      WiFi is available within public areas of the property to help you to stay connected with family and friends.

      With all facilities offered, Promenade Hotel Bintulu is the right place to stay.

      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.