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Residence Inn Cherating

Lot 826, Mukim Sungai Karang, Cherating, Kuantan, Malaysia, 26080
Exterior / Building
8.4/10Very Good
According to 238 guests
It was great to be there!. Room and service just nice.
Jessica F. L.
See all reviews
Based on 114 traveler reviews
24-Hour Front Desk
Swimming Pool

Nearby attractions
Cherating Turtle Sanctuary
(2.05 km)
Teluk Cempedak Beach
(35.26 km)
Sultan Ahmad Shah Airport (KUA)
(44.54 km)
Bukit Gambang Water Park
(60.60 km)
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Review by Traveloka users
Very Good

128 Traveloka customers have stayed in this hotel and given reviews:

Affordable yet very comfortable room and excellent toilet design
There are 2 times I was expecting their feedback during my stay. But never received one until the day I check out. First, I was initially requested for queen bed instead they gave me 2 single bed. Second, I've requested for iron facilities but till I check out nobody came and sent it to me. The others, okay. Food okay.
Pool is awesome. my kids love it
Good and great stay with family.
Had a pleasant stay here. Only that we got bored with the standard hotel breakfast.
Overall it was nice experience with residence inn
Smelling room. Specially carpet. No change Bedsheets. is look very messy. room got mosquito and ants.
This place is perfect for family vacation. We've got a room which are facing to the poolside and it's spacious. The hotel staffs are all friendly and helpful. There is a shuttle service to the beach which bring convenient to the elderly and the expectant mothers like my wife. But it's not that far from the beach though, you can even walk to the beach. Recommended.
Good. staff very friendly but limited parking. need to improve for swimming pool cleanliness. others was good.
As usual, great services! Good environment
Based on
114 reviews
Review from
Solo travel4
Friends getaway13
Rating Result
Very Bad
Very Good
You get what you paid
Went there for a short retreat. Location wise. Its right next to Royale Chulan. Beach are quite near with around 10 minutes walk. There are several beach bar nearby and you can enjoy a cold one while chill by the beach. Most of the staff there were indonesian. What happened to malaysian i am not sure. They are attentive and friendly though. The hotel have their own bar which opened from 6pm till 1am and its called Fun Beat. From 6pm till 10pm they have an open stage karaoke. The band which was a 3 piece band start around 10pm. Its a 3 piece band so don't expect too much. I stayed for only 1 set and leave. Drinks are a bit expensive. Considering they charged almost the same as a hard rock cafe. The room are very spacious. The bathroom are also spacious though the shower area are designed for hobbits (I am 6'1" and felt cramp inside the shower). They gave me a room on a ground floor situated at the new wing. Unfortunately the balcony view is the parking lot and it is very close to the gate. Overall the room are very clean and its brand new. The bad thing was....its very noisy. I woke up a few times at night due to vehicle noise. Wifi are quite good at the room. I manage to netflix and chill without much issue. Though the quality is a bit low but its good enough for a free wifi. Breakfast wise, the first morning there after lack of good night sleep, they only have ala carte menu. I was expecting a buffet breakfast and was disapointed with that. Nevertheless, the portion is quite big for the american menu. The 2nd day there i finally got to eat the breakfast buffet. To be honest, the ala carte menu are much better. Overall i would say that you get what you paid for. I paid RM380 for a 2 night stay include breakfast and taxes. It wasn't grand but its enough.
Solo travel - Aug 5, 2017
Elegant and immaculate for a good price.
We stayed just one night here but the accommodation was above par. We arrived early and they were more than happy to place our bags safely in the office while they gave us towels and let us hang out by their great pool for a couple hours. Expect a fantastic and immaculate room upon entry and enjoy the amenities offered.
Couples - Aug 4, 2017
very very poor service -not worth for your money
I will never check in to this hotel again forever and will not recommend it to anyone. I booked deluxe room with 2 queen bed which they said can suite for 4 person. I was travelling with my wife and 2 kids. We reached at the hotel around 7pm after a long drive from KB.When we checked in, there was no towel provided and I need to call housekeeping and asking dor 4 towels since the room is for 4 persons. And it didn't come immediately, after calling for few times and waiting almost 1 hour, 1 housekeeping lady brang only 2 towels and I demand for other 2 since there were 4 of us. But she said only 2 towels provided and extra towels will be charged. WTF. So I went to front lobby and argued with the person in charge, she mentioned same thing. The servive was so terrible so I decide not to stay. I asked her to refund my money as I want to find another hotel. Only after that her manager come in and agree to give me 2 more towels. Because I was so tired after a long drive, I stayed for a night and left early morning. other things: 1. you pay like 4 star hotel but you get 1-2 star service 2.the is no lift so I need to bring all my luggages with kids using stairs 3.no staff to help to bring our lugage to our room. **really not recommended.**
Family - Jul 15, 2017
Definitely not good
I struggled to rate it 2* or 3*. It has to be a 2*. Rooms are very old and toilets choked. We arrived late at 10pm so we struggled to move to another room which was also choked. We then found a 3rd room which was ok. I've already booked the executive family room which was supposedly the best. During my stay of 2 nights in June 2017, the new wing appears to be completed unused. So its strange to see some reviews in May about the new Wing. I guess they closed it for some other repairs. So based on the old "best" rooms, I got to give it a 2*. Breakfast is also 2* worth. I thought I took some photos of the dilapidated rooms but I realized I didn't. Probably too depressed to take photos.
Family - Jul 8, 2017
Yogi Y
Poor Service
Not even an hour after i checked in the electricity only in my room was disconnected. Therefore, we were transfered to another room which was not cleaned. The floor was so dusty and there were alot of lizards in the room 107. Despite the fact that the room was booked for four person, only two person towel facilities were given. The food were very bad too. I ordered lasagna and it was just frozen lasagna which was heated up and was not even properly heated up. The middle part of the lasagna was still cold. Rest of my family had problem with their oily food. However, they potrait a very good customer service skills despite having a little struggle in communication due to language. barrier. Beautiful swimming pool view with ampe of parking. It is also very close to the beach.
Family - Jun 28, 2017
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Hotel facility


Hotel policy

  • Sports and Recreations
    • Canoeing
    • Cycling
    • Darts
    • Fishing
    • Fitness
    • Horse riding
    • Snorkeling
    • Surfing
    • Table tennis
    • Water sport
    • Windsurfing
  • Hotel Services
    • Concierge
    • Money changer
    • Front desk
    • 24-hour Receptionist
    • 24-hour security
    • Laundry service
    • Luggage storage
    • Multilingual staff
    • Newspaper in lobby
    • Tours
    • Wedding service
  • Things to Do
    • Children play area
    • Children pool
    • Fitness center
    • Garden
    • Hot tub
    • Karaoke
    • Outdoor facilities
    • Outdoor pool
  • General
    • AC
    • Ballroom
    • Banquet
    • Family room
    • Heater
    • Non-smoking room
    • Swimming pool
    • Smoking area
  • In-room Facilities
    • Cable TV
    • Desk
    • Hairdryer
    • In-room safe
    • Minibar
    • Separate shower and tub
    • Shower
    • TV
  • Public Facilities
    • Parking
    • Coffee shop
    • 24-hour room service
    • Restaurant
    • Room service
    • Safety deposit box
    • WiFi in public area
  • Business Facilities
    • Business center
    • Business facilities
    • Conference room
    • Meeting facilities
  • Food and Drinks
    • Restaurant with AC
    • Bar
    • Breakfast
    • Poolside bar
  • Kids and Pets
    • Babysitting
    • Babysitting with surcharge
  • Connectivity
    • LAN Internet
    • Free WiFi
  • Accessibilty
    • Access friendly
  • Shuttle Service
    • Airport transfer with surcharge
  • Transportation
    • Secure parking

      Check-in and Check-out Time

      Check-in: 3:00 PM
      Check-out: 12:00 PM

      Staying at Residence Inn Cherating is a good choice when you are visiting Cherating.

      This hotel is very easy to find since it is strategically positioned close to public facilities.

      About Residence Inn Cherating

      This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Residence Inn Cherating.

      From business event to corporate gathering, Residence Inn Cherating provides complete services and facilities that you and your colleagues need.

      Have fun with various entertaining facilities for you and the whole family at Residence Inn Cherating, a wonderful accommodation for your family holiday.

      If you plan to have a long-term stay, staying at Residence Inn Cherating is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

      Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Residence Inn Cherating.

      The hotel’s fitness center is a must-try during your stay here.

      Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

      24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

      Savor your favorite dishes with special cuisines from Residence Inn Cherating exclusively for you.

      WiFi is available within public areas of the property to help you to stay connected with family and friends.

      Residence Inn Cherating is a hotel with great comfort and excellent service according to most hotel's guests.

      With all facilities offered, Residence Inn Cherating is the right place to stay.

      Additional breakfast are chargeable at MYR 28.00 /person.

      Breakfast time start from 07:00 until 10:30.

      Pets are NOT allowed.

      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.