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Resorts World Awana

Hotels
Genting Highlands, Gohtong Jaya, Genting Highlands, Pahang, Malaysia, 69000
LOBBY Resorts World Awana
LOBBY Resorts World Awana
LOBBY Resorts World Awana
LOBBY Resorts World Awana
LOBBY Resorts World Awana
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Traveloka
8.2 Convenient
From 687 reviews
See guests' helpful reviews!
Check guests' helpful experiences about this accommodation.
pemandangan bagusstaf ramah
Nice view, staff friendly. A lot of breakfast choices.
Susanti L.
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Facilities
24-Hour Front Desk
Parking
Elevator
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Location Info

Genting Highlands, Gohtong Jaya, Genting Highlands, Pahang, Malaysia, 69000
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Per Night
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Check-in
Sun, 07 Aug 2022
Duration
1 night
Guests and Rooms
1 Adult(s), 1 Room
Based on 687 reviews
8.2
Convenient
Fantastic
171
Very Good
343
Satisfying
64
Average
107
Poor
2
Cleanliness
Comfort
Meal
Location
Service
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All
kids friendly (1)
friendly staffs (9)
great stay (1)
free wifi (3)
complete facilities (2)
spacious room (16)
great view (10)
great pool (2)
great location (11)
SEE MORE (9)
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Language
English
QH
2 Reviews
9.3
/ 10
9.3
Holiday
I had great night stay here. I'm happy with the staff's attitude. Although I know it was PH and very difficult to get early check in due the rooms aren't ready and most of the guests haven't check out but from time to time the staffs will check room availability and update me. I booked 2 room for my family. Only one small issues is one of our room don't have iron broad and steam iron and one of our TV can't connect to our Netflix account but it is okay as we all can share with another have the iron broad and steam iron. All of us can sit together in one room to enjoy our movie night with Netflix can be connected. All above, all the staffs are very friendly and often greeting. I love they had free shuttle van to sky awana cable car but I do hope for more timing to 1st world genting hotel. As they only have 2 timing 6.30am and 11pm only.

1 liked this review

Accommodation's Reply

03 Aug 2022
Dear Quah, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We have taken note of your feedback and suggestion. It's important for us to know which area we should improve our services. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, RWA Social Care Team
QH
2 Reviews
8.9
/ 10
8.9
Staycation
It was a big room. I love how the TV have Netflix. So night time, our family can enjoy movie night. It was very good to have free shuttle van to Awana Cable Car. But I would prefer to sky world or 1st world hotel. The staffs are all friendly and lovely to talk with. Thank you for all of the staff ' s efforts.

1 liked this review

Accommodation's Reply

03 Aug 2022
Dear Quah, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We have taken note of your feedback and suggestion. It's important for us to know which area we should improve our services. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, RWA Social Care Team
la
1 Reviews
6
/ 10
6
Holiday
Bad service, no place to saving baguagge.

1 liked this review

Accommodation's Reply

13 Jul 2022
Dear Armala, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We have taken note of your feedback and suggestion. It's important for us to know which area we should improve our services. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, RWASocial Care Team
LA
2 Reviews
4.8
/ 10
4.8
Holiday
Far from everywhere, go out have to use the small bus, that we have to wait for 1 hour, if not fit you have to wait for another hour. Receptionist unhelpful and very unfriendly. Really not recommend at all for the resort world class. No facilities at all. Very disappointed.

1 liked this review

Accommodation's Reply

16 Jun 2022
Dear Leny, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We have taken note of your feedback and suggestion. It's important for us to know which area we should improve our services. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, RWG Social Care Team
MF
10 Reviews
6
/ 10
6
Staycation
Disappointed with car park. Guest need to pay car park rm2/hours for weekdays and rm3/hours for weekends. Maximum rate per day rm18 😭.

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14 Reviews
9.4
/ 10
9.4
+2
Photos

2 liked this review

Accommodation's Reply

24 Feb 2022
Dear Mohd, Thank you for the great review! We’re so happy you enjoyed your stay with us. Hope to see you again soon :) Socially Yours, RWA Social Care Team
1 Reviews
6
/ 10
6
Holiday
They were having a renovation. The stay wasn't pleasant

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Accommodation's Reply

06 Jan 2021
Dear Ahmad, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We have taken note of your feedback and suggestion. It's important for us to know which area we should improve our services. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, RWA Social Care Team
TZ
4 Reviews
8.5
/ 10
8.5
Staycation
Pleasant stay. Will be back later!

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Accommodation's Reply

06 Jan 2021
Dear Tengku, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, RWA Social Care Team
NI
3 Reviews
5.7
/ 10
5.7
Parking need to pay. breakfast rm36 for 1set. xboleh ambik sendiri. swimming pool xbukak heater. alasan pkp xnak org mandi lama. pool knak2 pun xbukak. kesian tau. used to be their regular cust to stay there but now will not be there again!

3 liked this review

Accommodation's Reply

01 Oct 2020
Dear Norhazrina, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We have taken note of your feedback and suggestion. It's important for us to know which area we should improve our services. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, RWA Social Care Team
IM
5 Reviews
9.7
/ 10
9.7
The environment room was really nice

2 liked this review

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Accommodation Policies
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Important Note
As part of the short term economic recovery plan announced by Malaysian Prime Minister, there will not be any Tourism Tax imposed from 1 July 2020 to 31 December 2022 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia.

Facility Notice
Swimming Pool closed temporarily from 3-1-2021 to 31-7-2021.

Parking fee is RM2 per hour (weekdays/ maximum RM12 per day) and RM3 per hour (weekends and public holidays/ maximum RM18 per day).

Additional RM100 deposit per room upon check-in is required for all the room types and refundable upon departure.

Tourism Tax of RM 10 per room per night stay will be collected upon check in.

Disruption in water supply on 3 June 2019 (10.00pm)to 4 June 2019 (6.00am)

*Important notes for package : Golf in the Hills Room Package (Golf Tee Time Subject to Availability) ONLY* - Complimentary two round of 18 holes green fees **Complimentary one round of buggy service (sharing basis) **Guest must hire the buggy service at RM 80.00 in order to enjoy complimentary 2nd round of green fee - Terms & Condition : - Booking of Golf on arrival subject to availability - Applicable : Sunday to Thursday - Tee off times will be on a first come first served basis

Sustainability Tax English Version Effective 01.03.2022, a Sustainability Charge of RM3 per room/ day will be imposed in accordance with the Hotel (Pahang) Regulation 2021. This charge will be collected upon check-in. BM Version Bermula 01.03.2022, Caj Kelestarian sebanyak RM3/bilik/hari akan dikenakan berdasarkan peruntukan di bawah Peraturan-Peraturan Hotel (Pahang) 2021. Caj ini akan dikutip semasa daftar masuk. Chinese Version 从2022年3月1日开始,我们将根据2021年酒店法令(彭亨州)向顾客征收每房/每日RM3 的永续发展费。此费用将会在登记入住时征收。

Customer is to allow a waiting time for the booking to pump in to our property booking system is about 30 minutes to 1 hour. This is to manage customer expectation and to avoid complaints from the customer that no booking found in our booking system upon check-in at our Front office counter / kiosk counter.

Hotel Description

Location
Resorts World Awana is located in area / city Gohtong Jaya.

There are plenty of tourist attractions nearby, such as Genting Highlands Premium Outlets within 0.45 km, and Gohtong Memorial Park within 0.66 km.

About Resorts World Awana

Have fun with various entertaining facilities for you and the whole family at Resorts World Awana , a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Resorts World Awana is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Resorts World Awana .

Facilities
In-room Facilities
  • Cable TV
  • Desk
  • In-room safe
  • Minibar
  • Shower
  • TV
Public Facilities
  • Parking
  • Elevator
Things to Do
  • Casino
General
  • Family room
Hotel Services
  • 24-hour Receptionist
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See other 101 Hotels in Genting Highlands

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