Resorts World Awana

Explore Resorts World Awana
8.4
Very Good
From 1,054 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.6

Meal

8.2

Location

8.4

Service and Facilites

8.3

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Room Space (41)
Staff Friendliness (40)
Bedroom (40)
Family Friendly (38)
Check-in/out Time (34)
Hotel Area (34)
Surroundings (31)
Activity Option (30)
Ambiance (28)
Accessibility (27)
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Traveler Reviews Resorts World Awana

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40
Customer reviews
N***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Will repeat to stay here again.
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B***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
It's a great place to experience Genting's atmosphere, beautiful scenery, and fresh air, and the location is also great. - There's a shuttle bus to the outlet, but it runs about every hour, so you have to plan your time accordingly. - If you miss the shuttle, you can catch a Grab. The route from the hotel to the outlet is a bit of a circuit, so Grab is expensive. The route from the outlet to the hotel is shorter, so Grab is slightly cheaper. The shuttle service itself is a huge advantage. I'll definitely stay here again next time I come back. I highly recommend it. The shuttle bus to Genting is a great way to get to the outlet, but it's not a big deal. It's a great place to stay. - Jika tertinggal shuttle, harus menggunakan Grab. Rute dari hotel ke outlet sedikit memutar sehingga tarif Grab cukup mahal, sedangkan dari outlet ke hotel jaraknya lebih dekat sehingga biayanya sedikit lebih murah. Keberadaan shuttle saja sudah menjadi keuntungan yang sangat besar. Jika berkunjung kembali, kemungkinan besar saya akan menginap di sini lagi. Sangat direkomendasikan.
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I***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 week(s) ago
Overall the room is big, so plenty of space, I dont understand why it's only for 2 pax max. Got some problem with the bidet spray but no big deal, the thing that upsets my partner is there is renovation going on, and where we park is completely sheltered but got splashed with a lot of dirt, which we need to wash first before we go. I recalled there is no "sorry" from them, just let me know where I can source for water to wash the dirt. A bit upset about it, they should've just closed that part of parking lot tbh.
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1 people find it helpful
D***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Nice and clean and suitable for family
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Iksan A. K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
super good hotel free shuttle to GPO stay cation would be fine in here
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asta p.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Very good and want to go back there again
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1 people find it helpful
stephany l.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
This hotel is perfect! Especially when u go with family. Room space is big, bathroom with shower is good! 1 bedroom can afford 2 adults and 2 kids below 10 years. Bed is big enough. Dont worry about water, they provide refill in dispenser outside the room! Perfect! This hotel having a several activities, you can enjoy it with family - but consider the weather ok! When it rain, all activity will postponed. The perfect things about this hotel : having shuttle service for free from and to genting premium outlet. This is important things that we actually a bit difficult to find grab in genting. If u are hungsry, there are some restaurant available inside the hotel, their pizza is great! And also the burger, kids love it! And also, they have a small coffee corner, taste of their coffee also great. U need to try that. Everything is great, its my second time stay there, and absolutely always come back to stay at awana when visit genting
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Airul N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Nice cool weather. No need to drive up to stay at Genting Highland hotels. Awana provides free shuttle bus to Genting Premium Outlets; which has varieties of options either to shop or to dine. Another option is to take cable car rides up to Genting Highland itself. Anyway, this hotel is a good option for me and my 2 teenage sons.
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1 people find it helpful
f***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The place very nice to stay kids friendly and best place for short getaway
2 people find it helpful
Accommodation's Reply
05 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay and appreciated our services. Your positive feedback is truly valued, and we look forward to the pleasure of welcoming you again in the near future. Socially Yours, The Management
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.0
/10
Reviewed 14 week(s) ago
My first stay here was satisfactory. But the next time I come here, I'll stay again. The bedsheet was torn. There were lots of hairs on the sheets and blanket. I got a noisy room. The AC wasn't cold. The receptionist wasn't friendly either.
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2 people find it helpful
Accommodation's Reply
05 Dec 2025
Dear Valued Guest, Thank you for your review. We are very sorry to hear that your experience did not meet your expectations. We apologize for any inconvenience you may have experienced during your stay. We take all feedback very seriously and your concerns have been forwarded to the relevant department for consideration and improvement. Your feedback is very helpful in improving our services. We look forward to welcoming you back and providing you with an even better experience. Best regards, Management
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A***d
icon-origin-TRAVELOKA
8.2
/10
Reviewed 16 week(s) ago
The hotel and stay were good. However, one downside is the parking — although they revalidate your ticket, you still have to pay RM5 every time you exit the parking. This can be quite inconvenient if you move your car frequently.
2 people find it helpful
Accommodation's Reply
05 Dec 2025
Dear Valued Guest, Thank you for sharing your feedback. We regret that certain aspects of your stay did not meet your expectations. Please be assured that your comments have been shared with our team for further improvement. We value your input and hope to have another opportunity to serve you better in the future. Socially Yours, The Management
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Staff returned my loss Jacket after I explain for very long..can improve on that but still love the service
1 people find it helpful
Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Thank you very much for your kind and thoughtful review. We are pleased to know that you enjoyed your stay with us. Your positive feedback is truly appreciated and motivates our team to maintain high standards of service. We look forward to welcoming you again in the future. Socially Yours, The Management
Feriyanto W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
Very nice and classy, strategic location
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2 people find it helpful
Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Thank you very much for your kind and thoughtful review. We are pleased to know that you enjoyed your stay with us. Your positive feedback is truly appreciated and motivates our team to maintain high standards of service. We look forward to welcoming you again in the future. Socially Yours, The Management
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Meditya
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 23 week(s) ago
great place with great ambiance, great size of room, also facilities. Its too bad I just stayed for 1 night, maybe next time will get more to stay.
3 people find it helpful
Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Thank you very much for your kind and thoughtful review. We are pleased to know that you enjoyed your stay with us. Your positive feedback is truly appreciated and motivates our team to maintain high standards of service. We look forward to welcoming you again in the future. Socially Yours, The Management
Eddy g.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
Very good service from customer service. Place is clean.
1 people find it helpful
Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Thank you very much for your kind and thoughtful review. We are pleased to know that you enjoyed your stay with us. Your positive feedback is truly appreciated and motivates our team to maintain high standards of service. We look forward to welcoming you again in the future. Socially Yours, The Management
i***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 28 week(s) ago
everything is ok except the breakfast menu..not variety...
2 people find it helpful
Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely regret that your experience did not meet your expectations. Please accept our apologies for any inconvenience you encountered during your stay. Your comments have been noted and will be addressed with the appropriate teams to ensure improvements are made. We hope to have the opportunity to welcome you again and provide you with a better experience. Socially Yours, The Management
L***E
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.1
/10
Reviewed 29 week(s) ago
My 2 rooms on 15th floor are old, especially the toilet looks very poor maintenance
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Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely regret that your experience did not meet your expectations. Please accept our apologies for any inconvenience you encountered during your stay. Your comments have been noted and will be addressed with the appropriate teams to ensure improvements are made. We hope to have the opportunity to welcome you again and provide you with a better experience. Socially Yours, The Management
A***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
There is a shuttle bus option hourly from the hotel to Genting Premium Outlet/Awana Bus terminal (they are next to each other). From there you can take the cable car to the top where the shopping mall (sky avenue)/theme park is. The hotel itself is spacious and clean, and the room has a balcony overlooking the scenery. Wonderful place to stay.
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6 people find it helpful
Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, The Management
V***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 31 week(s) ago
The staff is very friendly and the location is nice
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Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, The Management
K***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 31 week(s) ago
Staff friendly. Comfortable room, swimming pool, and near city center.
1 people find it helpful
Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, The Management
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