Resorts World Awana

Hotels
8.4
/10
Very Good
893 reviews

What Guests Say About Their Stay

Room Space (43)
Family Friendly (36)
Bedroom (36)
Hotel Area (35)
A***e
10.0
/ 10
There is a shuttle bus option hourly from the hotel to Genting Premium Outlet/Awana Bus terminal (they are next to each other). From there you can take the cable car to the top where the shopping mall (sky avenue)/theme park is. The hotel itself is spacious and clean, and the room has a balcony overlooking the scenery. Wonderful place to stay.
H***n
8.5
/ 10
Check-in fast, front office very good, house keeping very fast response, room very spacious with good view. I fully recommended this Awana Resort hotel. Keep The Good Work 👍
Yuli R. K.
9.4
/ 10
Great room, nice service, good location, and friendly staff also, definitely will go back to stay here again soon.
Berryn A. G.
9.7
/ 10
Resort terbaik di Genting Highland, sudah dua kali menginap bersama keluarga di resort ini, pertama kali sebelum pandemi, dan pengalaman pertama begitu berkesan, dan kami sekeluarga berjanji akan datang lagi, dan kini kami menginap untuk yang ke dua kalinya, kesan tetap sama, resort yang nyaman, sangat bersahabat untuk keluarga, bersih, kamar luas, bersih dan nyaman, pemandangan indah, kami mendapat kamar di tower lantai 12, resepsionis dan staff baik dan ramah, tersedia free shuttle bus menuju terminal Awana setiap 1 jam dan untuk kembali ke resort kita menunggu bus di platform 1, good job resort Awana, kami sekeluarga akan datang lagi
Dessy H. P.
8.5
/ 10
Suka sekali menginap di sini, kamarnya besar dan bersih, view yang bagus, ada shuttle bus untuk ke stasiun kereta gantung Awana Sky dan GPO. Akan menginap di sini lagi kalau ke Genting.
In the Area
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Genting Highlands, Gohtong Jaya, Genting Highlands, Pahang, Malaysia, 69000

Main Facilities

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This accommodation offers:
Casino
Elevator
Family room
24-hour Receptionist
note: hotel was previously named Resorts World Awana Resorts World Awana is located in area / city Gohtong Jaya. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Resorts World Awana

Genting Highlands, Gohtong Jaya, Genting Highlands, Pahang, Malaysia, 69000
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Overview of Resorts World Awana

Resorts World Awana offers a unique blend of relaxation and adventure nestled amidst the lush greenery of Genting Highlands. The hotel's design embraces a modern aesthetic while retaining a sense of natural charm, creating a tranquil atmosphere for guests. The surrounding neighbourhood is known for its cool climate and scenic views, providing a refreshing escape from the hustle and bustle of city life.

While slightly removed from the main Genting Highlands resort area, Resorts World Awana offers convenient access to nearby attractions via readily available taxi services and shuttle buses. This allows guests to easily explore the wider area, including casinos, theme parks, and shopping centres. The hotel distinguishes itself through its focus on providing a comfortable and affordable base for exploring the region's natural beauty and entertainment options.

Resorts World Awana

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Resorts World Awana Facilities

Featuring 413 rooms in total, Resorts World Awana offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

Families will appreciate the spacious rooms and kid-friendly activities available, while digital nomads can take advantage of the reliable Wi-Fi and dedicated workspaces. Groups can enjoy the communal areas and recreational facilities, and leisure travellers will find plenty of opportunities to relax and unwind by the pool or in the gardens.

The accommodation provides a range of facilities and amenities for guests, including .

Rooms are designed for comfort, featuring high-speed Wi-Fi, ergonomic workspaces, plush bedding, and modern bathrooms. In-room conveniences include tea and coffee-making facilities, mini-fridges, and flat-screen TVs, ensuring a relaxing and productive stay.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Resorts World Awana

Expect a serene and relaxing ambience at Resorts World Awana , perfect for those seeking a peaceful retreat. The daily vibe is generally quiet and laid-back, with mornings filled with the sounds of nature and evenings offering stunning sunset views. Common spaces are designed for relaxation and socialising, providing opportunities to meet other travellers or simply unwind with a good book.

While specific organised tours may vary, the hotel staff can often assist with arranging local excursions and activities. Insider tips include familiarising yourself with the hotel's shuttle bus schedule and taking advantage of the on-site dining options. Remember to dress in layers, as the weather in Genting Highlands can be unpredictable. A polite and respectful attitude towards local customs is always appreciated.

How to Get to Resorts World Awana

The nearest major international airport is located approximately an hour and a half away by car. From the airport, you can take a taxi or arrange for a private transfer to the hotel. Affordable bus connections are also available from the airport to the Genting Highlands area, from which you can then take a short taxi ride to Resorts World Awana .

Food Near Resorts World Awana

The hotel may offer breakfast options, and some rooms might include kitchen or self-catering facilities. Nearby, you'll find a selection of cafs and restaurants offering a variety of cuisines. Convenience stores are also within easy reach for snacks and essentials.

For a taste of local flavours, try some Malaysian favourites like nasi lemak or mee goreng at a nearby hawker stall. Budget-friendly options include roti canai and teh tarik, while mid-range restaurants offer a wider selection of dishes.

Things to Do Around Resorts World Awana

Explore the nearby Genting Highlands resort, home to casinos, theme parks, and shopping centres. Discover a historic temple nestled in the hills, offering stunning views and a peaceful atmosphere. A lively night market operates on certain evenings, offering a chance to sample local street food and browse souvenirs.

For a one-day walkable highlights tour, start with a visit to the resort, followed by a stroll through the gardens and a stop at the temple. A two-day extended stay could include a day trip to a nearby waterfall or a hike in the surrounding rainforest. In the evening, enjoy the entertainment options at the resort or relax with a drink at a local bar.

Why Resorts World Awana is Popular Among Travellers

Resorts World Awana is popular among travellers for its affordability, convenient location, and relaxing atmosphere. Repeat visitors often appreciate the friendly staff, comfortable rooms, and easy access to nearby attractions. The hotel offers excellent value for money, providing a comfortable and convenient base for exploring Genting Highlands without breaking the bank.

Tips for First-Time Visitors

Consider booking a room with a view for the best experience. Pack layers of clothing, as the weather in Genting Highlands can be cool and unpredictable. Bring a universal adapter for your electronic devices. Be aware of local customs and dress modestly when visiting religious sites. English is widely spoken, but learning a few basic Malay phrases can be helpful.

Best Time to Stay at Resorts World Awana

The peak season in Genting Highlands is during school holidays and public holidays, when prices are higher and crowds are larger. The off-peak season offers lower prices and fewer crowds, but some attractions may have limited hours. The weather is generally cool and pleasant year-round, but the rainy season can bring occasional showers.

Consider planning your visit around local events and festivals for a unique cultural experience. For budget-conscious travellers, the quieter times of year offer the best deals on accommodation and activities.

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All facilities in Resorts World Awana

Swimming Pool Resorts World Awana
Swimming Pool
Entertainment Facility Resorts World Awana
Entertainment Facility
Fitness Center Resorts World Awana
Fitness Center
Functional Hall Resorts World Awana
Functional Hall
Common Space Resorts World Awana
Common Space

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Shower
  • TV

Public Facilities

  • Parking
  • Elevator

Things to Do

  • Casino

General

  • Family room

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information in Resorts World Awana

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Facility

Swimming Pool closed temporarily from 10-5-2025 to 10-5-2025.

General Check-in Instructions

*Important notes for package : Golf in the Hills Room Package (Golf Tee Time Subject to Availability) ONLY* - Complimentary two round of 18 holes green fees **Complimentary one round of buggy service (sharing basis) **Guest must hire the buggy service at RM 80.00 in order to enjoy complimentary 2nd round of green fee - Terms & Condition : - Booking of Golf on arrival subject to availability - Applicable : Sunday to Thursday - Tee off times will be on a first come first served basis Additional RM100 deposit per room upon check-in is required for all the room types and refundable upon departure. Tourism Tax of RM 10 per room per night stay will be collected upon check in.
Sustainability Tax English Version Effective 01.03.2022, a Sustainability Charge of RM3 per room/ day will be imposed in accordance with the Hotel (Pahang) Regulation 2021. This charge will be collected upon check-in. BM Version Bermula 01.03.2022, Caj Kelestarian sebanyak RM3/bilik/hari akan dikenakan berdasarkan peruntukan di bawah Peraturan-Peraturan Hotel (Pahang) 2021. Caj ini akan dikutip semasa daftar masuk. Chinese Version 从2022年3月1日开始,我们将根据2021年酒店法令(彭亨州)向顾客征收每房/每日RM3 的永续发展费。此费用将会在登记入住时征收。
Customer is to allow a waiting time for the booking to pump in to our property booking system is about 30 minutes to 1 hour. This is to manage customer expectation and to avoid complaints from the customer that no booking found in our booking system upon check-in at our Front office counter / kiosk counter.
As part of our continued commitment to enhance our property and services, please be informed that Resorts World Awana are having on-going construction & project jobs. Therefore, noise and dust are always happened around Awana area (especially day time).
Please be informed that Resorts World Awana will be implementing a fixed parking fee of RM5 for hotel guests, with each validation, effective 1st October 2024.
Please be informed that the swimming pool at Resorts World Awana will be temporarily closed on 10 May from 1200 hrs to 2300 hrs due to a private pool party event. However, kid pool is remained open during this period.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at Resorts World Awana
413
Number of floors in Resorts World Awana
29
Another facilities in Resorts World Awana
Cable TV, Desk, In-room safe, Shower, TV

Frequently asked question in Resorts World Awana

What is normal check-in & check-out time at Resorts World Awana ?
The standard check-in time at Resorts World Awana is starting from From 15:00 while the latest check-out time is at Before 12:00
How many stars does Resorts World Awana have?
Resorts World Awana is a 4.0-star hotel.
How many floors does Resorts World Awana have?
Resorts World Awana has 29 floors.
How many rooms does Resorts World Awana have?
Resorts World Awana has 413 rooms in total.
Is there parking at Resorts World Awana ?
Yes, Resorts World Awana provides a car park. Please contact the property directly for more details.
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More Reviews from Other Guests in Resorts World Awana

8.4
Very Good
From 893 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.5

Meal

8.2

Location

8.4

Service and Facilites

8.3

People often mention about Resorts World Awana
All
Room Space (36)
Bedroom (34)
Family Friendly (32)
Staff Friendliness (32)
Check-in/out Time (29)
Hotel Area (28)
Surroundings (27)
Activity Option (26)
Wifi (24)
Ambiance (24)
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Traveler Reviews Resorts World Awana

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Staff returned my loss Jacket after I explain for very long..can improve on that but still love the service
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Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Thank you very much for your kind and thoughtful review. We are pleased to know that you enjoyed your stay with us. Your positive feedback is truly appreciated and motivates our team to maintain high standards of service. We look forward to welcoming you again in the future. Socially Yours, The Management
Feriyanto W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Very nice and classy, strategic location
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Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Thank you very much for your kind and thoughtful review. We are pleased to know that you enjoyed your stay with us. Your positive feedback is truly appreciated and motivates our team to maintain high standards of service. We look forward to welcoming you again in the future. Socially Yours, The Management
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Meditya
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
great place with great ambiance, great size of room, also facilities. Its too bad I just stayed for 1 night, maybe next time will get more to stay.
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Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Thank you very much for your kind and thoughtful review. We are pleased to know that you enjoyed your stay with us. Your positive feedback is truly appreciated and motivates our team to maintain high standards of service. We look forward to welcoming you again in the future. Socially Yours, The Management
Eddy g.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Very good service from customer service. Place is clean.
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Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Thank you very much for your kind and thoughtful review. We are pleased to know that you enjoyed your stay with us. Your positive feedback is truly appreciated and motivates our team to maintain high standards of service. We look forward to welcoming you again in the future. Socially Yours, The Management
i***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 11 week(s) ago
everything is ok except the breakfast menu..not variety...
2 people find it helpful
Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely regret that your experience did not meet your expectations. Please accept our apologies for any inconvenience you encountered during your stay. Your comments have been noted and will be addressed with the appropriate teams to ensure improvements are made. We hope to have the opportunity to welcome you again and provide you with a better experience. Socially Yours, The Management
L***E
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.1
/10
Reviewed 13 week(s) ago
My 2 rooms on 15th floor are old, especially the toilet looks very poor maintenance
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Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely regret that your experience did not meet your expectations. Please accept our apologies for any inconvenience you encountered during your stay. Your comments have been noted and will be addressed with the appropriate teams to ensure improvements are made. We hope to have the opportunity to welcome you again and provide you with a better experience. Socially Yours, The Management
A***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
There is a shuttle bus option hourly from the hotel to Genting Premium Outlet/Awana Bus terminal (they are next to each other). From there you can take the cable car to the top where the shopping mall (sky avenue)/theme park is. The hotel itself is spacious and clean, and the room has a balcony overlooking the scenery. Wonderful place to stay.
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2 people find it helpful
Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, The Management
V***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
The staff is very friendly and the location is nice
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Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, The Management
K***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 14 week(s) ago
Staff friendly. Comfortable room, swimming pool, and near city center.
1 people find it helpful
Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, The Management
O***o
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
very nice and comfortable, have swiming pool use hot watter children enjoy to play ,
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Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, The Management
L***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
This is our 6th stay here. The room is spacious, with two queen beds for four people. There's a free shuttle bus to the Genting Premium Outlet. Drinking water is provided at the hotel dispenser. Recommended for those bringing family.
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Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, The Management
a***m
icon-origin-TRAVELOKA
9.1
/10
Reviewed 15 week(s) ago
Very satisfied staying here. Comfortable hotel. The room is spacious. I got a room with 2 queen-sized beds. Very spacious for us (2 adults and 2 children). Every hour there is a shuttle bus facility from the hotel to Genting Highland Premium Outlet (and vice versa). This facility is very helpful for guests like me who do not bring private vehicles. If you want to go to Genting Skyworld Theme Park, you can take a shuttle from the hotel to Genting Premium Outlet and then continue by cable car to Skyworld. There is also a Grab there although sometimes you have to wait about 10 minutes. What you need to pay attention to when you want to take the shuttle: come early. Based on my experience, sometimes the bus leaves a few minutes before the schedule if the bus is full. In addition, if the bus is full, we will be asked to take the next bus session.
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Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, The Management
S***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 17 week(s) ago
The chairs in the room are dirty. The interior is old, it's time for renovation.
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Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely regret that your experience did not meet your expectations. Please accept our apologies for any inconvenience you encountered during your stay. Your comments have been noted and will be addressed with the appropriate teams to ensure improvements are made. We hope to have the opportunity to welcome you again and provide you with a better experience. Socially Yours, The Management
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Ali A. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Super duper good for family vacation. Muslim friendly and super comfortable
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Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, The Management
L***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 19 week(s) ago
This resort is near Genting Highlands, but there is no direct bus to the top of Genting. 2.5 stars is reasonable. Food is also normal.
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Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, The Management
R***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
Seems like old hotel/resort but good maintanance. Clean room & bathroom. There’s bus shuttle to pick up to/from awana terminal; it is very useful considering the steep surrounding area. Variety breakfast but need to improve the taste. Food at cafes around the hotel is good with the good ambience too. It was very pleasant to stay here. Keep up a good work.
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+2
2 people find it helpful
Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, The Management
a***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
All is fun. Every time we go to kl genting with friends, we definitely stay at Awana Hotel and all are satisfied.
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2 people find it helpful
Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, The Management
kwee t. l.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
We took the superior room package with free Genting Skyworlds Theme Park tickets for 2 people. It was really cheap and satisfying because in addition to getting 2 king beds, we also got free tickets to play. Perfect👍
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1 people find it helpful
Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, The Management
Reyza A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Excellent service and we even get a room upgrade.
1 people find it helpful
Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, The Management
Danica A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 21 week(s) ago
Room very spacious, scenery were magnificent.
2 people find it helpful
Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, The Management
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 893 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.5

Meal

8.2

Location

8.4

Service and Facilites

8.3

People often mention about Resorts World Awana
All
Room Space (36)
Bedroom (34)
Family Friendly (32)
Staff Friendliness (32)
Check-in/out Time (29)
Hotel Area (28)
Surroundings (27)
Activity Option (26)
Wifi (24)
Ambiance (24)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Resorts World Awana

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Staff returned my loss Jacket after I explain for very long..can improve on that but still love the service
Find this review helpful?
Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Thank you very much for your kind and thoughtful review. We are pleased to know that you enjoyed your stay with us. Your positive feedback is truly appreciated and motivates our team to maintain high standards of service. We look forward to welcoming you again in the future. Socially Yours, The Management
Feriyanto W.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Very nice and classy, strategic location
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See original
Find this review helpful?
Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Thank you very much for your kind and thoughtful review. We are pleased to know that you enjoyed your stay with us. Your positive feedback is truly appreciated and motivates our team to maintain high standards of service. We look forward to welcoming you again in the future. Socially Yours, The Management
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Meditya
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
great place with great ambiance, great size of room, also facilities. Its too bad I just stayed for 1 night, maybe next time will get more to stay.
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Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Thank you very much for your kind and thoughtful review. We are pleased to know that you enjoyed your stay with us. Your positive feedback is truly appreciated and motivates our team to maintain high standards of service. We look forward to welcoming you again in the future. Socially Yours, The Management
Eddy g.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Very good service from customer service. Place is clean.
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Accommodation's Reply
14 Oct 2025
Dear Valued Guest, Thank you very much for your kind and thoughtful review. We are pleased to know that you enjoyed your stay with us. Your positive feedback is truly appreciated and motivates our team to maintain high standards of service. We look forward to welcoming you again in the future. Socially Yours, The Management
i***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.6
/10
Reviewed 11 week(s) ago
everything is ok except the breakfast menu..not variety...
2 people find it helpful
Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely regret that your experience did not meet your expectations. Please accept our apologies for any inconvenience you encountered during your stay. Your comments have been noted and will be addressed with the appropriate teams to ensure improvements are made. We hope to have the opportunity to welcome you again and provide you with a better experience. Socially Yours, The Management
L***E
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.1
/10
Reviewed 13 week(s) ago
My 2 rooms on 15th floor are old, especially the toilet looks very poor maintenance
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Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely regret that your experience did not meet your expectations. Please accept our apologies for any inconvenience you encountered during your stay. Your comments have been noted and will be addressed with the appropriate teams to ensure improvements are made. We hope to have the opportunity to welcome you again and provide you with a better experience. Socially Yours, The Management
A***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
There is a shuttle bus option hourly from the hotel to Genting Premium Outlet/Awana Bus terminal (they are next to each other). From there you can take the cable car to the top where the shopping mall (sky avenue)/theme park is. The hotel itself is spacious and clean, and the room has a balcony overlooking the scenery. Wonderful place to stay.
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2 people find it helpful
Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, The Management
V***n
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
The staff is very friendly and the location is nice
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Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, The Management
K***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 14 week(s) ago
Staff friendly. Comfortable room, swimming pool, and near city center.
1 people find it helpful
Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, The Management
O***o
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
very nice and comfortable, have swiming pool use hot watter children enjoy to play ,
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Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, The Management
L***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
This is our 6th stay here. The room is spacious, with two queen beds for four people. There's a free shuttle bus to the Genting Premium Outlet. Drinking water is provided at the hotel dispenser. Recommended for those bringing family.
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Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, The Management
a***m
icon-origin-TRAVELOKA
9.1
/10
Reviewed 15 week(s) ago
Very satisfied staying here. Comfortable hotel. The room is spacious. I got a room with 2 queen-sized beds. Very spacious for us (2 adults and 2 children). Every hour there is a shuttle bus facility from the hotel to Genting Highland Premium Outlet (and vice versa). This facility is very helpful for guests like me who do not bring private vehicles. If you want to go to Genting Skyworld Theme Park, you can take a shuttle from the hotel to Genting Premium Outlet and then continue by cable car to Skyworld. There is also a Grab there although sometimes you have to wait about 10 minutes. What you need to pay attention to when you want to take the shuttle: come early. Based on my experience, sometimes the bus leaves a few minutes before the schedule if the bus is full. In addition, if the bus is full, we will be asked to take the next bus session.
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Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, The Management
S***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 17 week(s) ago
The chairs in the room are dirty. The interior is old, it's time for renovation.
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Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. We sincerely regret that your experience did not meet your expectations. Please accept our apologies for any inconvenience you encountered during your stay. Your comments have been noted and will be addressed with the appropriate teams to ensure improvements are made. We hope to have the opportunity to welcome you again and provide you with a better experience. Socially Yours, The Management
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Ali A. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Super duper good for family vacation. Muslim friendly and super comfortable
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Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, The Management
L***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 19 week(s) ago
This resort is near Genting Highlands, but there is no direct bus to the top of Genting. 2.5 stars is reasonable. Food is also normal.
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Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, The Management
R***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 19 week(s) ago
Seems like old hotel/resort but good maintanance. Clean room & bathroom. There’s bus shuttle to pick up to/from awana terminal; it is very useful considering the steep surrounding area. Variety breakfast but need to improve the taste. Food at cafes around the hotel is good with the good ambience too. It was very pleasant to stay here. Keep up a good work.
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2 people find it helpful
Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, The Management
a***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
All is fun. Every time we go to kl genting with friends, we definitely stay at Awana Hotel and all are satisfied.
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2 people find it helpful
Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, The Management
kwee t. l.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
We took the superior room package with free Genting Skyworlds Theme Park tickets for 2 people. It was really cheap and satisfying because in addition to getting 2 king beds, we also got free tickets to play. Perfect👍
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1 people find it helpful
Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, The Management
Reyza A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Excellent service and we even get a room upgrade.
1 people find it helpful
Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, The Management
Danica A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 21 week(s) ago
Room very spacious, scenery were magnificent.
2 people find it helpful
Accommodation's Reply
29 Aug 2025
Dear Valued Guest, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, The Management
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