Resorts World Genting - First World Hotel

Hotels
Genting Highlands, Genting Highlands, Pahang, Malaysia, 69000
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About Accommodation

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First World Hotel and Plaza is a three-star hotel in Genting Highlands, a hill resort in Malaysia. One of the world's largest hotel in Malaysia, First World Hotel is adjoined to the First World Plaza, which boasts 500,000 square feet of indoor theme park, shopping centre and food galore. It lushes a grand tropical rainforest greets guests at the main entrance of the First World Hotel and also spacious Spanish courtyard lobby. It features a total of 7,351 rooms and has set the Guinness World Record for Largest Hotel in the World (by number of rooms).By 2006, it featured 6,118 rooms, making it the largest hotel, until The Palazzo, an expansion of The Venetian in Las Vegas, officially opened on 1 January 2008. First World Hotel also regained the Guinness World Record after an opening of a new block and the hotel has received 35.5 million guests since 2006. This amazing hotel is the first hotel in South East Asia to launch E-Kiosk or Express Check-in and Check-out kiosks. In addition, this hotel is also known as 1st World Hotel , First World Genting Highlands and Hotel First World.
2020 Traveloka Hotel Awards Winner: Best Travelers' Experience

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
Elevator

What Guests Say About Their Stay

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Clean Room (119)
Affordable Price (3)
Excellent Service (13)
Easy Check In (7)
9.4
/ 10
Sunil R. K. R.
The temperature from Genting Area was helping so much to made our room so cold, so we didn’t use Fan or Air Condition at all First world Manager also nice and friendly. She helped us to do self check in to cut the queue waiting time You can easily find Grocery Shop and 24 Old Town Cafe Nearby hotel

Location Info

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Genting Highlands, Genting Highlands, Pahang, Malaysia, 69000
Lobby Resorts World Genting - First World Hotel
Lobby 2 Resorts World Genting - First World Hotel

Discover More About Resorts World Genting - First World Hotel

First World Hotel and Plaza is a three-star hotel in Genting Highlands, a hill resort in Malaysia. One of the world's largest hotel in Malaysia, First World Hotel is adjoined to the First World Plaza, which boasts 500,000 square feet of indoor theme park, shopping centre and food galore. It lushes a grand tropical rainforest greets guests at the main entrance of the First World Hotel and also spacious Spanish courtyard lobby. It features a total of 7,351 rooms and has set the Guinness World Record for Largest Hotel in the World (by number of rooms).


By 2006, it featured 6,118 rooms, making it the largest hotel, until The Palazzo, an expansion of The Venetian in Las Vegas, officially opened on 1 January 2008. First World Hotel also regained the Guinness World Record after an opening of a new block and the hotel has received 35.5 million guests since 2006. This amazing hotel is the first hotel in South East Asia to launch E-Kiosk or Express Check-in and Check-out kiosks. In addition, this hotel is also known as 1st World Hotel , First World Genting Highlands and Hotel First World.


How to Get There


This hotel is located at Genting Highlands near First World Plaza and Genting Highlands Indoor Theme Park. It takes around 1 hour and 40 minutes by car to reach First World, Genting Highlands from Kuala Lumpur by using Lebuhraya Kuala Lumpur – Gua Musang depends on traffic.


There are options to go by KLIA Ekspres bus or Aero bus and also trains which depart from KL Sentral station. However, these buses and trains take a longer time approximately 4 to 5 hours to arrive at destination. This hotel is placed right at the heart of Genting Highlands.


Different types of rooms


A lush, tropical rainforest greets guests at the main entrance and all rooms are modern, comfortable, and practical. The type of room assigned to guests is automatically allocated by our system according to the room category booked. The price per room ranges from rm 45 to rm 700+ according to amenities provided for each room. The room categories vary to choose from standard room, deluxe room, triple room and world club room. Different room has specific facilities and amazing view to look throughout the day. Each room at the hotel comes with a safety-deposit box and tea/coffee maker.


The hotel does not require air-conditioners since the hilly surroundings keeps it cool enough. For check in, RM5 is charged and guests are advised to be early to avoid the queue. There are charges to get a connecting room, mountain view/valley view, or have your room located near the lift but no charge for bedding requests. On top of that, check in with the available check-in kiosk or pay RM15 to check in at the front office counter and luggage trolleys are available with a refundable deposit of RM20. Otherwise, delivery/collection services are available for RM20 per luggage.in every room, there are in- room safe box and demand movie for guests.


Restaurants and café


Besides the room varieties to choose from, there are also restaurants and cafe at the hotel which are Hou Mei Restaurant, Nanyang Beverage Counter, and Hainan Kitchen Restaurant that serves authentic and mouthwatering Chinese dishes and cuisines. There are also café and deli and chargable room service for 24 hours. The facilities that are available are safe box at reception, a Taxi Counter, Hot and cold water dispenser at the passageway on each floor and Fitness Centre.


Facilities and activities


Guests do not need to go far off for sightseeing and recreational activities Bowling, gymnasium, fitness centre, cinema and childrens’ play area are among the facilities that are fun and exciting. This hotel also has indoor games and casinos for adults and the huge gym and internet are chargeable. Massage and reflexology as well as spas treatment are also available for relaxation and unwind.


There is a mini stage for weekly performances (such as magic and music shows) at the Times Square as well as a replica of the Statue of Liberty and an Oscar statue. Other attractions include a Cineplex and a Video Games Park and to have a great time amidst live music and some drinks to sip on, as well as visit The Patio Bar and Lounge will give you just the perfect dose of entertainment. There are so many things under one roof to enjoy and have the time of your life. Among them are bar lounge to enjoy the view whilst having a sip of wine, Business Centre with Internet Access, Fitness Centre with Gym and Workout Room, Children Activities (Kid / Family Friendly) as well as Shuttle Bus service for in house guests.


In this hotel, they provide luggage storage and safety deposit boxes for guests to keep valuable things. Other than that, for guests who want a great and new haircut, there is hair salon and also laundry service based on requests of guests.


Interesting places near hotel


The Genting Outdoor Theme Park ceased operations on 1 September 2013 to make way for the world’s first 20th Century Fox World, due for completion in 2016. Other rides and attractions except for some located in First World Plaza such as Snow World, Video Games Park, Fun Land, Genting Bowl are open as usual. At the new block, annex 2A house the

20th Century Fox World Theme Park, Genting Premium Outlet, a brand new shopping mall, Sky Avenue

and a new cable system which guests can have fun activities and shopping.


The popular

M Spa and Fitness

offers a sauna, spa tub, massage room and couples treatment rooms which the treatments on offer include massages, manicures and pedicures, facial and body treatments.


There is a whole new world of pulse-pounding, mind-blowing, heart thumping excitement in the

Genting Bowl

and the 28-lane Genting Bowl bowling centre is great for family and friends.


Besides that, there are also pharmacies, convenience stores and hospital as well as clinics for customers’ convenience.


So what are you waiting for? Book your reservation for First World Hotel now for amazing deals and promotions!

All Facilities

Bar, Cafe and Lounge Resorts World Genting - First World Hotel
Bar, Cafe and Lounge
Entertainment Facility Resorts World Genting - First World Hotel
Entertainment Facility
Fitness Center Resorts World Genting - First World Hotel
Fitness Center
Lobby Resorts World Genting - First World Hotel
Lobby
Exterior Resorts World Genting - First World Hotel
Exterior

In-room Facilities

  • Desk
  • In-room safe
  • Shower
  • TV

Public Facilities

  • Parking
  • Elevator
  • Restaurant

General

  • Family room
  • Heater

Things to Do

  • Casino

Hotel Services

  • 24-hour Receptionist

Accommodation Policy & General Information

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

General Check-in Instructions

Tourism Tax of RM 10 per room per night stay will be collected upon check in.
Housekeeping's Service:
1. All cleaned and sanitized hotel rooms will be sealed and stickered with a door seal before guest check-in.
2. Hotel will suspend daily housekeeping service to minimize the risk of cross-contamination.
3. However, Hotel will still provide a quick daily trash removal service.
4. If guest stay is extended, room will automatically receive a complete cleaning service on the fourth day of their extended stay.
Sustainability Tax English Version Effective 01.03.2022, a Sustainability Charge of RM3 per room/ day will be imposed in accordance with the Hotel (Pahang) Regulation 2021. This charge will be collected upon check-in. BM Version Bermula 01.03.2022, Caj Kelestarian sebanyak RM3/bilik/hari akan dikenakan berdasarkan peruntukan di bawah Peraturan-Peraturan Hotel (Pahang) 2021. Caj ini akan dikutip semasa daftar masuk. Chinese Version 从2022年3月1日开始,我们将根据2021年酒店法令(彭亨州)向顾客征收每房/每日RM3 的永续发展费。此费用将会在登记入住时征收。
Customer is to allow a waiting time for the booking to pump in to our property booking system is about 30 minutes to 1 hour. This is to manage customer expectation and to avoid complaints from the customer that no booking found in our booking system upon check-in at our Front office counter / kiosk counter.

Additional Policy

Parking fee is RM2 per hour (weekdays/ maximum RM12 per day) and RM3 per hour (weekends and public holidays/ maximum RM18 per day).

================================================================

We wish to inform that Wifi Voucher & Boardband Rental which is chargeable is available at Resorts World Genting First World Hotel.

Below is the rental details for your guest information

1.Lobby Area Activation is based on customer first time key in access code for authentication login.

Guest may purchase at our Information Counter with cost of

1 Hour MYR10
24 hours MYR15

2.Porta WiFi Available for rental and guest may proceed to counter 1 for payment.

Charges MYR30 per day
Deposit MYR300 refundable

Limited 2 units base on first come first serve.
20 GB data and its subject to the usage of previous customer.

================================================================

Tourism Tax of RM 10 per room per night stay will be collected upon check in.

All cleaned and sanitised hotel rooms will be sealed and stickered with a door seal before guest check-in.
Hotel will suspend daily housekeeping service to minimize the risk of cross-contamination. However, Hotel will still provide a quick daily trash removal service.
If guest stay is extended, room will automatically receive a complete cleaning service on the fourth day of their extended stay.
Sustainability Tax English Version Effective 01.03.2022, a Sustainability Charge of RM3 per room/ day will be imposed in accordance with the Hotel (Pahang) Regulation 2021. This charge will be collected upon check-in. BM Version Bermula 01.03.2022, Caj Kelestarian sebanyak RM3/bilik/hari akan dikenakan berdasarkan peruntukan di bawah Peraturan-Peraturan Hotel (Pahang) 2021. Caj ini akan dikutip semasa daftar masuk. Chinese Version 从2022年3月1日开始,我们将根据2021年酒店法令(彭亨州)向顾客征收每房/每日RM3 的永续发展费。此费用将会在登记入住时征收。
Customer is to allow a waiting time for the booking to pump in to our property booking system is about 30 minutes to 1 hour. This is to manage customer expectation and to avoid complaints from the customer that no booking found in our booking system upon check-in at our Front office counter / kiosk counter.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, Elevator
Check-In / Check-Out Time
From 15:00 - Before 11:00

Frequently Asked Questions

What are available facilities at Resorts World Genting - First World Hotel?
There are top facilites at Resorts World Genting - First World Hotel such as Restaurant, 24-Hour Front Desk, Parking, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Resorts World Genting - First World Hotel?
The standard check-in time at Resorts World Genting - First World Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00

More Reviews from Other Guests

Overall Rating & Reviews

From 10,215 verified guests reviews
8.2
Convenient
Fantastic
2,165
Very Good
5,936
Satisfying
631
Average
1,483
Poor
0
Cleanliness
Comfort
Meal
Location
Service

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clean room (119)
affordable price (3)
excellent service (13)
easy check in (7)
free wifi (7)
complete facilities (14)
great view (24)
great location (58)
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Rosaline N.
This is a private profile
Holiday
9.4
/ 10
13 Jan 2023
It has no AC but who needs AC anyway when its cold over there. Many self check in machines to save up time in queue.
Review photo of Resorts World Genting - First World Hotel from Rosaline N.

4 liked this review

Muhammad A. N.
Holiday
8.6
/ 10
30 Nov 2023
The rooms are very, very small, even the most expensive ones on OTA, it's difficult to even open a medium suitcase, let alone space for prayer. If you order the newest room type, you will get tower 3 which is a long walk to the far end, tower 1 is near the lobby. Check in, queue for hours, just get ready. The old and oldest hotels only have facilities following modern upgrades. Recommended for those who want to go to Genting Highlands, it's the closest to anywhere, if you want to be comfortable staying for a long time in the room, it's not recommended unless it's just for resting.
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Review photo of Resorts World Genting - First World Hotel from Muhammad A. N.
Review photo of Resorts World Genting - First World Hotel 2 from Muhammad A. N.
Review photo of Resorts World Genting - First World Hotel 3 from Muhammad A. N.

2 liked this review

Accommodation's Reply
07 Dec 2023
Dear Muhammad, Thank you for sharing your feedback about your recent stay at our hotel. We apologize for any inconvenience you encountered during your stay. Your concerns have been duly noted, and we will work diligently to address and rectify these matters to enhance the overall guest experience. Thank you for bringing these matters to our attention, and we appreciate your understanding. Socially Yours, rwg social Care Team.
Adrian K.
Staycation
8.5
/ 10
12 Jul 2023
Very nice hotel. It's a shame there is no air conditioning. Even though the room felt less cold. Room upgraded thank you.
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Review photo of Resorts World Genting - First World Hotel from Adrian K.
Review photo of Resorts World Genting - First World Hotel 2 from Adrian K.
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Review photo of Resorts World Genting - First World Hotel 4 from Adrian K.

7 liked this review

Suleman
Staycation
8.5
/ 10
06 Jul 2023
It's not cold enough now, the room is pretty clean.
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Review photo of Resorts World Genting - First World Hotel from Suleman S.

2 liked this review

CF
Candra F.
Holiday
6
/ 10
18 Dec 2023
When checking in there is an additional fee of MYR82. The queue at check in was more than 1 hour.
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Review photo of Resorts World Genting - First World Hotel from Candra F.

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TN
Trong N. N.
5.6
/ 10
20 Mar 2023
The check-in procedure is cumbersome. Customers who book in advance also have to wait in line for a very long time (2 hours). No WiFi, wc and tiny bathroom just enough for 1 person to enter. Dry thin towel. Very poor support staff.
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Review photo of Resorts World Genting - First World Hotel from Nhan N.
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1 liked this review

Merina T.
Holiday
5.3
/ 10
04 Oct 2023
The first time staying here, the service of the staff (Mr. Atit) was very bad, guests had to check in at their own machine because if they checked in at the reception there was an extra fee of RM 15, when checking in at the machine, the machine had an error which could not successfully scan their passport, asked The staff's assistance was directed to the receptionist, when I went to the receptionist, the staff didn't even help directing it to other staff, then when I explained that I had been directed by other hotel staff as well then I was forced to help, without asking about smoking/non-smoking room options and informing me of extra costs If you asked for a floor room, you immediately made your own choice, when you got the room it turned out I was given a smoking room even though I brought my 73 year old parents and 2 small children, I asked for help moving rooms, he was not willing to help for automatic reasons, he was directed again to other staff. In front of me, he also scolded other staff who directed me to ask him for help. He said not to direct hotel guests to him because he was dizzy and not willing to help. Will not stay here again, the worst experience while staying at a hotel, the hotel room is old and worn out, the head pillow smells musty, the blanket has yellow stains. It's a shame for a hotel of this size that the staff service is poor and the rooms are not maintained, the only positive side is the well-maintained lobby and location.
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Review photo of Resorts World Genting - First World Hotel from Merina T.

4 liked this review

Rudolf W.
4.8
/ 10
23 Jun 2023
Expensive prices do not match the cleanliness of the rooms, and the rooms are very small. And bathroom equipment is also lacking. This location is in tower 3, and I already noted non smoking, but we are not automatically non smoking, and must choose from among 5 options. Hopefully more repaired. And buying online is a bit difficult.
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Review photo of Resorts World Genting - First World Hotel from Rudolf W.
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4 liked this review

AP
Albert P.
Staycation
8.7
/ 10
01 Mar 2023
Meski harga oke dan strategis, saya sulit saat akan check in karena harus mandiri. Lalu kamar serba basic. Tak ada botol, plastik laundry, dan paling mencolok. Karpet kamar tidak benar-benar bersih. Saya menemukan rambut sesorang di lantai kamar. Benar-benar ala kadarnya.
Review photo of Resorts World Genting - First World Hotel from Albert P.
Review photo of Resorts World Genting - First World Hotel 2 from Albert P.

6 liked this review

l
lingin
Holiday
8.5
/ 10
23 Feb 2024
Awesome. Bisa ambil minum sepuasnya, disediakan galon. Sarapannya wow banget. Kamar lumayan luas. Aman. Banyak akses. Kl ke genting, nginap sini lagi. Mallnya keren. Sky world thame park bagus apalahi 6Dnya
Review photo of Resorts World Genting - First World Hotel from Lingin L.
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Review photo of Resorts World Genting - First World Hotel 3 from Lingin L.
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Review photo of Resorts World Genting - First World Hotel 5 from Lingin L.
Review photo of Resorts World Genting - First World Hotel 6 from Lingin L.

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Lobby 4 Resorts World Genting - First World Hotel

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