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Resorts World Genting - First World Hotel

Hotels
Genting Highlands, Genting Highlands, Pahang, Malaysia, 69000
2020 Traveloka Hotel Awards Winner: Best Travelers' Experience
EXTERIOR_BUILDING Resorts World Genting - First World Hotel
SPORT_FACILITY Resorts World Genting - First World Hotel
RESTAURANT Resorts World Genting - First World Hotel
ENTERTAINMENT_FACILITY Resorts World Genting - First World Hotel
SPORT_FACILITY Resorts World Genting - First World Hotel
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Traveloka
8.3 Impressive
From 12,205 reviews
See our top reviews!
Check our curated reviews for honest descriptions about this accommodation.
The temperature from Genting Area was helping so much to made our room so cold, so we didn’t use Fan or Air Condition at all First world Manager also nice and friendly. She helped us to do self check in to cut the queue waiting time You can easily find Grocery Shop and 24 Old Town Cafe Nearby hotel
Sunil R. K. R.
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Facilities
Restaurant
24-Hour Front Desk
Parking
Elevator
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Location Info

Genting Highlands, Genting Highlands, Pahang, Malaysia, 69000
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Available Room Types in Resorts World Genting - First World Hotel

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Per Night
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Check-in
Tue, 06 Jun 2023
Duration
1 night
Guests and Rooms
1 Adult(s), 0 Child, 1 Room
Based on 12,205 reviews
8.3
Impressive
Fantastic
2,572
Very Good
7,033
Satisfying
1,026
Average
1,557
Poor
17
Cleanliness
Comfort
Meal
Location
Service
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All
clean room (119)
affordable price (3)
excellent service (13)
easy check in (7)
free wifi (7)
complete facilities (14)
great view (24)
great location (58)
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Language
English
Show Reviews with Photos
JY
JulKarim Y.
5.5
/ 10
03 Jun 2023
Holiday
Room condition is dirty and dusty. Check-in process was horrible and complicated. No amenities such as toothbrush, shampoo, etc. Bad towel quality.

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L
Lisanty
8.8
/ 10
02 Jun 2023
The hotel location is strategic but the room is small and no toothbrush provided.

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ES
Elisa S.
8.4
/ 10
30 May 2023
Holiday
The room is very clean and comfortable. Recommended ya.

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FT
Fanny T.
8.6
/ 10
25 May 2023
Holiday
Location is super strategic as it's just below sky avenue so it's super convenient. Need to step up for the cleanliness aspect. Stayed for 2 days and when we checked in on the first day, the floor is sticky. Machine check-in is not available for booking made through the website so we had to find staff to help us but staff just check something from the computer and pass us a note and ask us to move to counter check-in (please do mind that counter check-in has an additional charges!). We had to queue for 3 times and it took us more than one hour just to check in.

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h
hendry
6
/ 10
24 May 2023
Staycation
Old hotel, self check in. Pay extra for view and near lift, but get nothing.

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R
Revky
9.7
/ 10
23 May 2023
Holiday
Over all good and clean. Fast response.

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VH
Vriandi H.
8.5
/ 10
21 May 2023
Holiday
Good hotel equal to the money spent. Self check-in needs e-passport though. Will come back again.

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DB
Devon B. L.
9.1
/ 10
13 May 2023
Holiday
Very good hotel and very good service.

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J
Jenny
9.7
/ 10
05 May 2023
Holiday
The room is OK and clean. The toilet is also clean and the heater is OK.

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FT
Fredy T.
8.7
/ 10
05 May 2023
Holiday
Cheap but small room & kind of old. Great location btw.

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Accommodation Policies
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 11:00
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
General Check-in Instructions
Tourism Tax of RM 10 per room per night stay will be collected upon check in.
Housekeeping's Service:
1. All cleaned and sanitized hotel rooms will be sealed and stickered with a door seal before guest check-in.
2. Hotel will suspend daily housekeeping service to minimize the risk of cross-contamination.
3. However, Hotel will still provide a quick daily trash removal service.
4. If guest stay is extended, room will automatically receive a complete cleaning service on the fourth day of their extended stay.
Sustainability Tax English Version Effective 01.03.2022, a Sustainability Charge of RM3 per room/ day will be imposed in accordance with the Hotel (Pahang) Regulation 2021. This charge will be collected upon check-in. BM Version Bermula 01.03.2022, Caj Kelestarian sebanyak RM3/bilik/hari akan dikenakan berdasarkan peruntukan di bawah Peraturan-Peraturan Hotel (Pahang) 2021. Caj ini akan dikutip semasa daftar masuk. Chinese Version 从2022年3月1日开始,我们将根据2021年酒店法令(彭亨州)向顾客征收每房/每日RM3 的永续发展费。此费用将会在登记入住时征收。
Customer is to allow a waiting time for the booking to pump in to our property booking system is about 30 minutes to 1 hour. This is to manage customer expectation and to avoid complaints from the customer that no booking found in our booking system upon check-in at our Front office counter / kiosk counter.
Additional Policy
Parking fee is RM2 per hour (weekdays/ maximum RM12 per day) and RM3 per hour (weekends and public holidays/ maximum RM18 per day).

================================================================

We wish to inform that Wifi Voucher & Boardband Rental which is chargeable is available at Resorts World Genting First World Hotel.

Below is the rental details for your guest information

1.Lobby Area Activation is based on customer first time key in access code for authentication login.

Guest may purchase at our Information Counter with cost of

1 Hour MYR10
24 hours MYR15

2.Porta WiFi Available for rental and guest may proceed to counter 1 for payment.

Charges MYR30 per day
Deposit MYR300 refundable

Limited 2 units base on first come first serve.
20 GB data and its subject to the usage of previous customer.

================================================================

Tourism Tax of RM 10 per room per night stay will be collected upon check in.

All cleaned and sanitised hotel rooms will be sealed and stickered with a door seal before guest check-in.
Hotel will suspend daily housekeeping service to minimize the risk of cross-contamination. However, Hotel will still provide a quick daily trash removal service.
If guest stay is extended, room will automatically receive a complete cleaning service on the fourth day of their extended stay.
Sustainability Tax English Version Effective 01.03.2022, a Sustainability Charge of RM3 per room/ day will be imposed in accordance with the Hotel (Pahang) Regulation 2021. This charge will be collected upon check-in. BM Version Bermula 01.03.2022, Caj Kelestarian sebanyak RM3/bilik/hari akan dikenakan berdasarkan peruntukan di bawah Peraturan-Peraturan Hotel (Pahang) 2021. Caj ini akan dikutip semasa daftar masuk. Chinese Version 从2022年3月1日开始,我们将根据2021年酒店法令(彭亨州)向顾客征收每房/每日RM3 的永续发展费。此费用将会在登记入住时征收。
Customer is to allow a waiting time for the booking to pump in to our property booking system is about 30 minutes to 1 hour. This is to manage customer expectation and to avoid complaints from the customer that no booking found in our booking system upon check-in at our Front office counter / kiosk counter.
Hotel Description

First World Hotel and Plaza is a three-star hotel in Genting Highlands, a hill resort in Malaysia. One of the world's largest hotel in Malaysia, First World Hotel is adjoined to the First World Plaza, which boasts 500,000 square feet of indoor theme park, shopping centre and food galore. It lushes a grand tropical rainforest greets guests at the main entrance of the First World Hotel and also spacious Spanish courtyard lobby. It features a total of 7,351 rooms and has set the Guinness World Record for Largest Hotel in the World (by number of rooms).


By 2006, it featured 6,118 rooms, making it the largest hotel, until The Palazzo, an expansion of The Venetian in Las Vegas, officially opened on 1 January 2008. First World Hotel also regained the Guinness World Record after an opening of a new block and the hotel has received 35.5 million guests since 2006. This amazing hotel is the first hotel in South East Asia to launch E-Kiosk or Express Check-in and Check-out kiosks. In addition, this hotel is also known as 1st World Hotel , First World Genting Highlands and Hotel First World.


How to Get There


This hotel is located at Genting Highlands near First World Plaza and Genting Highlands Indoor Theme Park. It takes around 1 hour and 40 minutes by car to reach First World, Genting Highlands from Kuala Lumpur by using Lebuhraya Kuala Lumpur – Gua Musang depends on traffic.


There are options to go by KLIA Ekspres bus or Aero bus and also trains which depart from KL Sentral station. However, these buses and trains take a longer time approximately 4 to 5 hours to arrive at destination. This hotel is placed right at the heart of Genting Highlands.


Different types of rooms


A lush, tropical rainforest greets guests at the main entrance and all rooms are modern, comfortable, and practical. The type of room assigned to guests is automatically allocated by our system according to the room category booked. The price per room ranges from rm 45 to rm 700+ according to amenities provided for each room. The room categories vary to choose from standard room, deluxe room, triple room and world club room. Different room has specific facilities and amazing view to look throughout the day. Each room at the hotel comes with a safety-deposit box and tea/coffee maker.


The hotel does not require air-conditioners since the hilly surroundings keeps it cool enough. For check in, RM5 is charged and guests are advised to be early to avoid the queue. There are charges to get a connecting room, mountain view/valley view, or have your room located near the lift but no charge for bedding requests. On top of that, check in with the available check-in kiosk or pay RM15 to check in at the front office counter and luggage trolleys are available with a refundable deposit of RM20. Otherwise, delivery/collection services are available for RM20 per luggage.in every room, there are in- room safe box and demand movie for guests.


Restaurants and café


Besides the room varieties to choose from, there are also restaurants and cafe at the hotel which are Hou Mei Restaurant, Nanyang Beverage Counter, and Hainan Kitchen Restaurant that serves authentic and mouthwatering Chinese dishes and cuisines. There are also café and deli and chargable room service for 24 hours. The facilities that are available are safe box at reception, a Taxi Counter, Hot and cold water dispenser at the passageway on each floor and Fitness Centre.


Facilities and activities


Guests do not need to go far off for sightseeing and recreational activities Bowling, gymnasium, fitness centre, cinema and childrens’ play area are among the facilities that are fun and exciting. This hotel also has indoor games and casinos for adults and the huge gym and internet are chargeable. Massage and reflexology as well as spas treatment are also available for relaxation and unwind.


There is a mini stage for weekly performances (such as magic and music shows) at the Times Square as well as a replica of the Statue of Liberty and an Oscar statue. Other attractions include a Cineplex and a Video Games Park and to have a great time amidst live music and some drinks to sip on, as well as visit The Patio Bar and Lounge will give you just the perfect dose of entertainment. There are so many things under one roof to enjoy and have the time of your life. Among them are bar lounge to enjoy the view whilst having a sip of wine, Business Centre with Internet Access, Fitness Centre with Gym and Workout Room, Children Activities (Kid / Family Friendly) as well as Shuttle Bus service for in house guests.


In this hotel, they provide luggage storage and safety deposit boxes for guests to keep valuable things. Other than that, for guests who want a great and new haircut, there is hair salon and also laundry service based on requests of guests.


Interesting places near hotel


The Genting Outdoor Theme Park ceased operations on 1 September 2013 to make way for the world’s first 20th Century Fox World, due for completion in 2016. Other rides and attractions except for some located in First World Plaza such as Snow World, Video Games Park, Fun Land, Genting Bowl are open as usual. At the new block, annex 2A house the 20th Century Fox World Theme Park, Genting Premium Outlet, a brand new shopping mall, Sky Avenue and a new cable system which guests can have fun activities and shopping.


The popular M Spa and Fitness offers a sauna, spa tub, massage room and couples treatment rooms which the treatments on offer include massages, manicures and pedicures, facial and body treatments.


There is a whole new world of pulse-pounding, mind-blowing, heart thumping excitement in the Genting Bowl and the 28-lane Genting Bowl bowling centre is great for family and friends.


Besides that, there are also pharmacies, convenience stores and hospital as well as clinics for customers’ convenience.


So what are you waiting for? Book your reservation for First World Hotel now for amazing deals and promotions!

Facilities
Restaurant, 24-Hour Front Desk, Parking, Elevator
Operational Hours
From 15:00 - Before 11:00
Facilities
In-room Facilities
  • Desk
  • In-room safe
  • Shower
  • TV
Public Facilities
  • Parking
  • Elevator
  • Restaurant
General
  • Family room
  • Heater
Things to Do
  • Casino
Hotel Services
  • 24-hour Receptionist
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
See other 105 Hotels in Genting Highlands

Most commonly asked questions about Resorts World Genting - First World Hotel

What are available facilities at Resorts World Genting - First World Hotel?

There are top facilites at Resorts World Genting - First World Hotel such as Restaurant, 24-Hour Front Desk, Parking, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Resorts World Genting - First World Hotel?

The standard check-in time at Resorts World Genting - First World Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00


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