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  1. Hotels
  2. Malaysia(9,525 Hotels)
  3. Pahang(691 Hotels)
  4. Genting Highlands(97 Hotels)
  5. Resorts World Genting - First World Hotel

Resorts World Genting - First World Hotel

Hotels
Genting Highlands, Genting Highlands, Pahang, Malaysia, 69000
2020 Traveloka Hotel Awards Winner: Best Travelers' Experience
EXTERIOR_BUILDING Resorts World Genting - First World Hotel
SPORT_FACILITY Resorts World Genting - First World Hotel
RESTAURANT Resorts World Genting - First World Hotel
ENTERTAINMENT_FACILITY Resorts World Genting - First World Hotel
SPORT_FACILITY Resorts World Genting - First World Hotel
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Traveloka
8.3 Impressive

From 11,835 reviews

See our top reviews!

Check our curated reviews for honest descriptions about this accommodation.

The temperature from Genting Area was helping so much to made our room so cold, so we didn’t use Fan or Air Condition at all First world Manager also nice and friendly. She helped us to do self check in to cut the queue waiting time You can easily find Grocery Shop and 24 Old Town Cafe Nearby hotel
Sunil R. K. R.
Facilities
Restaurant
24-Hour Front Desk
Parking
Elevator
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Review by Traveloka users

Based on 11,835 reviews

8.3
Impressive
Fantastic
2,509
Very Good
6,871
Satisfying
993
Average
1,445
Poor
17
Cleanliness
Comfort
Meal
Location
Service
Show reviews that mention...
SS
Stephanie S. D. F.
0 Reviews
5.7
/ 10
5.7
05 Jan 2021
Holiday
This is the unsatisfying services that can endanger your life while staying at the hotel: ***at 3.00am/02 jan 2021, the ceiling fan switch sparked and burnt smell came out. Reported to receptionist nadya 3 times and she just casually put a cold shoulder on it. She said the housekeeping team will come but waited for 30 minutes. I have to off all the switches and take out the main key because me ad my family feared of imminent danger of burning alive! My family booked two adjoining rooms so the great fear traumatized us! After waiting for 30 agonizing minutes, the housekeeper came and just check and smell the burning smell of wire and he told me he needs to report to technical department! And there you you my family have to wait for another 20 minutes before the technical staff came and change the connecting wire which was burnt earlier. The thing is that he just said that it is a normal thing in the hotel! Wow! My family was traumatized for almost one hour and fear the safety of other people staying in the hotel! What if I didn't notice it? What if the entire people staying in the hotel was put into danger? There was no respect to life here! I will never ever book in this hotel anymore!

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OT
ONG T. L.
20 Reviews
9.7
/ 10
9.7
25 Dec 2020
Staycation
Family
Nice comfy hotel room and excellent experience at Genting Highlands minus the crowd! Good control measures taken for Covid19 by the mgnt. However some of the shops/restaurants are closed to customer.

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Accommodation's Reply

06 Jan 2021
Dear Ong, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, RWG Social Care Team
Venty
This is a private profile
9.4
/ 10
9.4
27 Mar 2020
Romantic Vacation
The temperature from Genting Area was helping so much to made our room so cold, so we didn’t use Fan or Air Condition at all First world Manager also nice and friendly. She helped us to do self check in to cut the queue waiting time You can easily find Grocery Shop and 24 Old Town Cafe Nearby hotel

1 liked this review

NF
Nina F.
1 Reviews
6.0
/ 10
6.0
19 Mar 2020
I requested for a double bed but got a twin bed instead and the hotel assistance did not entertain us when the hotel was not packed with people like the usual, with convid19 going on and all.

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FZ
Fariedahanum Z.
2 Reviews
8.8
/ 10
8.8
11 Mar 2020
Family vacation
I had most pleasant stay here. 👍

1 liked this review

Accommodation's Reply

23 Mar 2020
Dear Fariedahanum, Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. See you again soon! :) Socially Yours, RWG Social Care Team
CG
Charles G.
8.8
/ 10
8.8
06 Mar 2020
Family vacation

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Accommodation's Reply

31 Mar 2020
Dear Charles, Thank you for the good rating! We’re so happy you enjoyed your stay with us. Hope to see you again soon :) Socially Yours, RWG Social Care Team
edzreen s.
3 Reviews
6.1
/ 10
6.1
02 Mar 2020
The room is nice but when I back home, I got a skin allergic. I don't know how it happened. Maybe its from the bed.

2 liked this review

Accommodation's Reply

23 Mar 2020
Dear Edzreen, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We have taken note of your feedback and suggestion. It's important for us to know which area we should improve our services. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, RWG Social Care Team
MZ
Mohamad Z. B. M. N.
8.5
/ 10
8.5
02 Mar 2020

1 liked this review

Accommodation's Reply

23 Mar 2020
Dear Mohamad, Awesome photo! Glad your family enjoyed your stay with us. Socially Yours, RWG Social Care Team
SN
SITI N. A. B. J.
1 Reviews
6.0
/ 10
6.0
02 Mar 2020
Family vacation
Room nice and affordable for promo fare. But smell cigarette.

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Accommodation's Reply

04 Mar 2020
Dear Siti, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We have taken note of your feedback and suggestion. We need to know which area we should improve our services. We thank you for your visit, and we hope you'll revisit us in the future. Socially Yours, RWG Social Care Team
Belle A.
1 Reviews
6.7
/ 10
6.7
29 Feb 2020
Family vacation
The receptionist was very nice but there's no express lane for online booking so we have to wait for other customers while they're choosing which room they want to stay in and consulting with the receptionist. A short 20 minutes are super long for parents with small children. The room was comfortable but the soap dispenser in the shower was unfilled. There's only 1 tiny bar of soap & a shower cap are the only toiletries provided on the room for 3 adults. Are you for real?

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Accommodation's Reply

23 Mar 2020
Dear Bazilah, Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We have taken note of your feedback and suggestion. It's important for us to know which area we should improve our services. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours, RWG Social Care Team
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As part of the short term economic recovery plan announced by Malaysian Prime Minister, there will not be any Tourism Tax imposed from 1 July 2020 to 30 June 2021See More
Hotel Description
Check-in and Check-out Time

Check-in: From 15:00
Check-out: Before 11:00

First World Hotel and Plaza is a three-star hotel in Genting Highlands, a hill resort in Malaysia. One of the world's largest hotel in Malaysia, First World Hotel is adjoined to the First World Plaza, which boasts 500,000 square feet of indoor theme park, shopping centre and food galore. It lushes a grand tropical rainforest greets guests at the main entrance of the First World Hotel and also spacious Spanish courtyard lobby. It features a total of 7,351 rooms and has set the Guinness World Record for Largest Hotel in the World (by number of rooms).


By 2006, it featured 6,118 rooms, making it the largest hotel, until The Palazzo, an expansion of The Venetian in Las Vegas, officially opened on 1 January 2008. First World Hotel also regained the Guinness World Record after an opening of a new block and the hotel has received 35.5 million guests since 2006. This amazing hotel is the first hotel in South East Asia to launch E-Kiosk or Express Check-in and Check-out kiosks. In addition, this hotel is also known as 1st World Hotel , First World Genting Highlands and Hotel First World.


How to Get There


This hotel is located at Genting Highlands near First World Plaza and Genting Highlands Indoor Theme Park. It takes around 1 hour and 40 minutes by car to reach First World, Genting Highlands from Kuala Lumpur by using Lebuhraya Kuala Lumpur – Gua Musang depends on traffic.


There are options to go by KLIA Ekspres bus or Aero bus and also trains which depart from KL Sentral station. However, these buses and trains take a longer time approximately 4 to 5 hours to arrive at destination. This hotel is placed right at the heart of Genting Highlands.


Different types of rooms


A lush, tropical rainforest greets guests at the main entrance and all rooms are modern, comfortable, and practical. The type of room assigned to guests is automatically allocated by our system according to the room category booked. The price per room ranges from rm 45 to rm 700+ according to amenities provided for each room. The room categories vary to choose from standard room, deluxe room, triple room and world club room. Different room has specific facilities and amazing view to look throughout the day. Each room at the hotel comes with a safety-deposit box and tea/coffee maker.


The hotel does not require air-conditioners since the hilly surroundings keeps it cool enough. For check in, RM5 is charged and guests are advised to be early to avoid the queue. There are charges to get a connecting room, mountain view/valley view, or have your room located near the lift but no charge for bedding requests. On top of that, check in with the available check-in kiosk or pay RM15 to check in at the front office counter and luggage trolleys are available with a refundable deposit of RM20. Otherwise, delivery/collection services are available for RM20 per luggage.in every room, there are in- room safe box and demand movie for guests.


Restaurants and café


Besides the room varieties to choose from, there are also restaurants and cafe at the hotel which are Hou Mei Restaurant, Nanyang Beverage Counter, and Hainan Kitchen Restaurant that serves authentic and mouthwatering Chinese dishes and cuisines. There are also café and deli and chargable room service for 24 hours. The facilities that are available are safe box at reception, a Taxi Counter, Hot and cold water dispenser at the passageway on each floor and Fitness Centre.


Facilities and activities


Guests do not need to go far off for sightseeing and recreational activities Bowling, gymnasium, fitness centre, cinema and childrens’ play area are among the facilities that are fun and exciting. This hotel also has indoor games and casinos for adults and the huge gym and internet are chargeable. Massage and reflexology as well as spas treatment are also available for relaxation and unwind.


There is a mini stage for weekly performances (such as magic and music shows) at the Times Square as well as a replica of the Statue of Liberty and an Oscar statue. Other attractions include a Cineplex and a Video Games Park and to have a great time amidst live music and some drinks to sip on, as well as visit The Patio Bar and Lounge will give you just the perfect dose of entertainment. There are so many things under one roof to enjoy and have the time of your life. Among them are bar lounge to enjoy the view whilst having a sip of wine, Business Centre with Internet Access, Fitness Centre with Gym and Workout Room, Children Activities (Kid / Family Friendly) as well as Shuttle Bus service for in house guests.


In this hotel, they provide luggage storage and safety deposit boxes for guests to keep valuable things. Other than that, for guests who want a great and new haircut, there is hair salon and also laundry service based on requests of guests.


Interesting places near hotel


The Genting Outdoor Theme Park ceased operations on 1 September 2013 to make way for the world’s first 20th Century Fox World, due for completion in 2016. Other rides and attractions except for some located in First World Plaza such as Snow World, Video Games Park, Fun Land, Genting Bowl are open as usual. At the new block, annex 2A house the 20th Century Fox World Theme Park, Genting Premium Outlet, a brand new shopping mall, Sky Avenue and a new cable system which guests can have fun activities and shopping.


The popular M Spa and Fitness offers a sauna, spa tub, massage room and couples treatment rooms which the treatments on offer include massages, manicures and pedicures, facial and body treatments.


There is a whole new world of pulse-pounding, mind-blowing, heart thumping excitement in the Genting Bowl and the 28-lane Genting Bowl bowling centre is great for family and friends.


Besides that, there are also pharmacies, convenience stores and hospital as well as clinics for customers’ convenience.


So what are you waiting for? Book your reservation for First World Hotel now for amazing deals and promotions!

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Hotel Policy
Parking fee is RM2 per hour (weekdays/ maximum RM12 per day) and RM3 per hour (weekends and public holidays/ maximum RM18 per day).

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We wish to inform that Wifi Voucher & Boardband Rental which is chargeable is available at Resorts World Genting First World Hotel.

Below is the rental details for your guest information

1.Lobby Area Activation is based on customer first time key in access code for authentication login.

Guest may purchase at our Information Counter with cost of

1 Hour MYR10
24 hours MYR15

2.Porta WiFi Available for rental and guest may proceed to counter 1 for payment.

Charges MYR30 per day
Deposit MYR300 refundable

Limited 2 units base on first come first serve.
20 GB data and its subject to the usage of previous customer.

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Tourism Tax of RM 10 per room per night stay will be collected upon check in.
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Facilities
  • In-room Facilities
    • Cable TV
    • Desk
    • In-room safe
    • Shower
    • TV
  • Public Facilities
    • Parking
    • Elevator
    • Restaurant
  • General
    • Family room
    • Heater
  • Things to Do
    • Casino
  • Hotel Services
    • 24-hour Receptionist
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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