Royale Chulan Seremban

Resorts
8.3
/10
Very Good
647 reviews

What Guests Say About Their Stay

shasha r.
9.7
/ 10
I love to stay this hotel especially for short vacation for relieving our stress. Enjoy the food. Worth to stay here. Love the spa too...
Nur N. B. A. R.
9.4
/ 10
Love my staying at Royale Chulan Hotel Seremban, variety choices and tasty breakfast. Enjoy my staying with all families, looking forward for my next visit.
SYAZA I. B. R.
8.5
/ 10
Clean, spacious room, easy access to town
Yvonne Y. C. H.
9.3
/ 10
Friendly hotel staff and fantastic housekeeping crews.
Mohd A. S.
8.5
/ 10
Good to stay...
In the Area
See Map
Jalan Dato' A.S. Dawood, Seremban, Negeri Sembilan, Malaysia, 70100

Main Facilities

Read More
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Royale Chulan Seremban is a good choice when you are visiting Seremban. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Royale Chulan Seremban

Jalan Dato' A.S. Dawood, Seremban, Negeri Sembilan, Malaysia, 70100
Discover More Places
Lobby Royale Chulan Seremban
Lobby 2 Royale Chulan Seremban

Discover More About Royale Chulan Seremban

Overview of Royale Chulan Seremban

Discover the unique charm of Royale Chulan Seremban, a sophisticated retreat nestled in the heart of Seremban. This hotel offers a blend of modern comfort and traditional Malaysian hospitality, making it a standout choice for discerning guests.

Located in Seremban, Royale Chulan Seremban provides easy access to key landmarks and attractions. The hotel is conveniently situated near local transport links, allowing for effortless exploration of the city and surrounding areas. Whether you're arriving by train or bus, reaching the hotel is straightforward.

Royale Chulan Seremban is ideally suited for both business and leisure travellers. Its well-appointed rooms and comprehensive facilities cater to a variety of needs, ensuring a comfortable and productive stay. Families, couples, and solo adventurers will all find something to appreciate here.

The style and atmosphere of Royale Chulan Seremban are best described as elegant and welcoming. The hotel's design incorporates contemporary elements with subtle nods to local culture, creating a refined yet relaxed ambience.

Royale Chulan Seremban

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

What to Expect When Staying at Royale Chulan Seremban

Featuring 320 rooms in total, Royale Chulan Seremban offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi.

Expect a refined and tranquil ambience at Royale Chulan Seremban. The hotel is known for its attentive service and commitment to guest satisfaction, ensuring a peaceful and enjoyable stay.

Royale Chulan Seremban typically attracts a diverse range of guests, including business travellers, families, and couples seeking a relaxing getaway. The hotel's facilities and services cater to a variety of needs, making it a popular choice for different types of visitors.

While Royale Chulan Seremban may not offer specific weekly activities or city tours, the concierge service is readily available to assist guests with arranging excursions and exploring local attractions.

Guests are expected to adhere to standard hotel etiquette, including respecting quiet hours and maintaining a clean and orderly environment. The hotel promotes a culture of respect and consideration among its guests.

All of these Royale Chulan Seremban facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

How to Get to Royale Chulan Seremban

The nearest major transportation hub is Seremban Railway Station, which provides convenient access to Kuala Lumpur and other destinations. The hotel is also easily accessible by bus, with several local bus routes stopping nearby.

For those arriving by taxi or ride-hailing services, simply provide the hotel's address, and drivers will be able to navigate directly to the entrance. The journey from the city centre is typically quick and straightforward.

While some attractions may be within walking distance, utilising local transportation options is recommended for exploring the wider area. The hotel's concierge can provide guidance on the best routes and modes of transport.

Food Near Royale Chulan Seremban

Royale Chulan Seremban offers a delightful breakfast service, featuring a range of local and international dishes to start your day off right. Guests can also enjoy a selection of drinks and snacks at the hotel's bar and lounge.

While Royale Chulan Seremban may not have extensive self-catering facilities, there are numerous cafes, convenience stores, and restaurants within walking distance. These establishments offer a variety of cuisines and price points to suit different tastes and budgets.

Recommended nearby options include local Malaysian eateries serving authentic dishes, as well as international restaurants offering familiar favourites. The hotel's staff can provide recommendations based on your preferences.

Things to Do Around Royale Chulan Seremban

Seremban offers a variety of attractions for visitors to explore. Popular options include the State Museum, which showcases the region's history and culture, and the Seremban Lake Gardens, a tranquil park perfect for a leisurely stroll.

Explore the local night markets for a taste of Malaysian street food and culture. Visit cultural spots such as the Centipede Temple, or explore the local parks.

For solo travellers, a visit to the State Museum and Lake Gardens offers a chance to immerse yourself in local culture and enjoy the natural surroundings. Group travellers may enjoy exploring the night markets and trying different street food options.

Why Royale Chulan Seremban is Popular Among Travelers

Royale Chulan Seremban is popular among travellers due to its convenient location, comfortable accommodations, and excellent service. The hotel's blend of modern amenities and traditional hospitality creates a welcoming and enjoyable experience for guests.

Tips for First-Time Visitors

For first-time visitors, consider booking a deluxe room for added space and comfort. These rooms offer enhanced amenities and a relaxing environment for your stay.

When packing for your trip, be sure to include lightweight clothing suitable for the tropical climate. It's also a good idea to bring insect repellent and sunscreen, especially if you plan to spend time outdoors.

English is widely spoken at Royale Chulan Seremban, making communication easy for international guests. However, learning a few basic Malay phrases can enhance your interactions with locals and show respect for the local culture.

Be aware of local customs, such as removing your shoes before entering religious sites and dressing modestly when visiting cultural attractions. Showing respect for local traditions will be appreciated by the community.

Best Time to Stay at Royale Chulan Seremban

The best time to stay at Royale Chulan Seremban is during the shoulder seasons (March-May and September-November), when the weather is pleasant and the crowds are smaller. These months offer a balance of comfortable temperatures and fewer tourists.

Avoid peak periods such as school holidays and major festivals, as these times tend to be busier and more expensive. Booking in advance is recommended if you plan to travel during these periods.

Consider event-based travel tips, such as attending local festivals or cultural events. These events offer a unique opportunity to experience the local culture and create lasting memories.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

Book with Traveloka

Planning your journey is effortless with Traveloka. From flights to accommodations, travel activities, and transportation, everything is available in one place.

  • Flight: Book flights to your dream destinations with competitive rates and flexible options.
  • Hotel: Choose from a wide range of accommodations to suit your preferences and budget.
  • Travel Activities: Purchase attraction tickets, tour packages, travel essentials like eSIM, pocket WiFi rentals, and many more. Perfect for memorable trip!
  • Car Rental: For flexibility and comfort, consider using this service to explore the area at your own pace. Always check the availability before booking.
  • Airport Transfer: Arrange hassle-free transfers from the airport to your hotel or directly to your destinations.

Ensure to check availability and book in advance to secure the best deals.

Why Book with Traveloka

  • Best Price Guarantee: Traveloka offers competitive prices for all travel activities. Make sure to check Traveloka's HargaBAGUS. If you found a cheaper price/better deal of Flight tickets and/or Hotels elsewhere, submit the claim, and Traveloka will cover the price gap! Find out more about HargaBAGUS and start your affordable travel today!
  • Comprehensive Travel Solutions: From flights and hotels to ground transportation and attractions, everything is available on one platform.
  • Daily Promotions: Enjoy daily deals and discounts to make your travel more affordable.
  • New User Coupons: First-time users can avail special coupons for additional savings.
  • Traveloka Points: Earn points on every transaction, which can be redeemed for discounts on future bookings.
  • Traveloka Priority: Gain access to exclusive benefits and a simplified booking process for a premium experience.

Join thousands of happy travellers who have planned their dream holidays with Traveloka! Whether you're booking flights, finding the perfect hotel, or discovering exciting activities — it's all just a tap away. Download the Traveloka app today and enjoy a stress-free travel experience!

“User-Friendly & Worth It”


The app is super easy to use and packed with great deals. Perfect for planning a trip without the stress!
Jenns G.

“Cross-Country Booking Made Easy”


A very user-friendly app with great price offers. I can easily book transport within Malaysia and Indonesia!
Nor I.

“Most Trusted Travel App!”


A reliable app for all my travel needs. Every complaint was handled professionally, and I was really satisfied with the compensation given for a minor error.
Marisa K.

All facilities in Royale Chulan Seremban

Bar, Cafe and Lounge Royale Chulan Seremban
Bar, Cafe and Lounge
Swimming Pool Royale Chulan Seremban
Swimming Pool
Fitness Center Royale Chulan Seremban
Fitness Center
Functional Hall Royale Chulan Seremban
Functional Hall
Lobby Royale Chulan Seremban
Lobby

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Heater
  • Non-smoking room
  • Swimming pool
  • Smoking area

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Hotel Services

  • Bellhop
  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Wedding service

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • Restaurant with AC
  • Breakfast
  • Cafe
  • Dining area

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier

Family-friendly Facilities

  • Children pool

Things to Do

  • Fitness center

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Royale Chulan Seremban

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

-

Smoking

Smoking is allowed only in the designated smoking area.
Read All

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Royale Chulan Seremban
320
Number of floors in Royale Chulan Seremban
9
Another facilities in Royale Chulan Seremban
Ballroom, Banquet, Connecting rooms, Family room, Heater

Frequently asked question in Royale Chulan Seremban

What are available facilities at Royale Chulan Seremban?
There are top facilites at Royale Chulan Seremban such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Royale Chulan Seremban?
The standard check-in time at Royale Chulan Seremban is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Royale Chulan Seremban provide breakfast?
Yes, Royale Chulan Seremban provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Royale Chulan Seremban have?
Royale Chulan Seremban is a 4.0-star hotel.
How many floors does Royale Chulan Seremban have?
Royale Chulan Seremban has 9 floors.
See All

More Reviews from Other Guests in Royale Chulan Seremban

Overall Ratings & Reviews Royale Chulan Seremban

Traveloka (431)
Other sources (216)
8.6
Very Good
From 431 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.4

Location

8.6

Service and Facilites

8.6

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Royale Chulan Seremban

Number of reviews per page
20
40
Customer reviews
NATASHA B. D.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Excellent stay. The room is spacious. Room paid include breakfast. Swimming pool ok.
Find this review helpful?
F***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 57 week(s) ago
Hotel is good for stay but it is an old hotel.
Find this review helpful?
G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 70 week(s) ago
Nice stay, nice staff, good breakfast, variety of choice, ample parking space, the pool also nice, for kids the pool is small sometimes crowded.
Find this review helpful?
Profile Picture
NurFazliana
icon-origin-TRAVELOKA
8.5
/10
Reviewed 89 week(s) ago
So far so good. Feels great to stay with family.
Find this review helpful?
Profile Picture
Azlee B. A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 92 week(s) ago
Nice room, nice pool, nice breakfast.
1 people find it helpful
Hivy T.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 119 week(s) ago
The hotel is old, without any new refurbishment being done. Staff was great, any lacking towels, they will bring after a call to housekeeping. Breakfast was good, with ample choices for a 4 star hotel. Location is in the middle of city, makes it accessible to go anywhere.
Find this review helpful?
Liew f. h.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 142 week(s) ago
The 1st room was so much of baby cockroaches. Then asked house keeper to come chase them out until house keeper also felt cannot hold it & asked me to change room to executive suite (without additional charges). In the new room still found few mini cockroaches. The breakfast is nice
1 people find it helpful
Wan
icon-origin-TRAVELOKA
9.4
/10
Reviewed 163 week(s) ago
Bilik bersih kemas luas dan memuaskan ..alat alat toilet sempurna dan bersih
Find this review helpful?
Hin
icon-origin-TRAVELOKA
9.6
/10
Reviewed 165 week(s) ago
The service and breakfast buffet are excellent. Room may need some touch up.
Find this review helpful?
Dedi K.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 178 week(s) ago
Comfortable and spacious rooms, strategic location and easy to reach.
Translated by Google Icon
See original
Find this review helpful?
zulaidah b. a.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 179 week(s) ago
Big and magnificent hotel but I don't know when to go on June 5, hotel check-in problem until 6.30 pm is really long, the reason the room is not ready anymore is hmm I don't know enough next time don't open the room if you can't set up staff & prepare the room , I paid dearly for 1 night and a half to sit in the lobby
Translated by Google Icon
See original
1 people find it helpful
KHAIRUL A. B. N.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 179 week(s) ago
Had to wait to enter the room. Ordinary room. It's okay if there's no other choice.
Translated by Google Icon
See original
Find this review helpful?
Farid B. J.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 181 week(s) ago
Good location, located in the middle of the city. Proper check -in process. The Front Office is very friendly and helpful. Room condition is good and clean. Amenities in adequate condition. Breakfast is not too much choice but the quality of taste and presentation is good. Swimming pool is good and perfect. The staff (uncle) who take care of the swimming pool is very diligent and helpful. For free use of the buoy. Always do not sit still. Hotel Royal Chulan deserves appreciation to him. so far 5/5
Read More
Translated by Google Icon
See original
Find this review helpful?
Khadijah S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 187 week(s) ago
The accommodation was a greatly spacious. Just like in the picture. The iftar was so delicious. My family love staying here. I will come again next time.
1 people find it helpful
Khadijah S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 187 week(s) ago
Alhamdulillah. Best experience and the staff is so friendly. I love to stay here. The bedroom is worth it.
Find this review helpful?
Khadijah S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 190 week(s) ago
Best service and very welcoming. Best staycation and worth every penny.
2 people find it helpful
Fz Double
icon-origin-TRAVELOKA
8.5
/10
Reviewed 191 week(s) ago
Very nice hotel. Value for money. I like it. Thank you royale chulan seremban.
Find this review helpful?
sumangala l.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 193 week(s) ago
Had a very disappointing experience, the hotel is old type hotel which have carpet floors (too much dust caused asthma), toilet very dirty, had to ask the staff to eat twice, room was full of cigarette smell, breakfast buffet was below average, lobby couch was full of bed bugs, hubby was bit badly. Had a very sad vacay!
Find this review helpful?
ADY N. B. S.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 195 week(s) ago
Spacious room, great breakfast and near to park.
1 people find it helpful
Soo P. Y.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 203 week(s) ago
It was an unpleasant experience we had during our staycation. Booked 2 nights, arrived around 4pm, lobby were flooded with people. Upon checked in, told us that there were no rooms available yet, we had to wait and there were some guests already waited for more than an hour. Asked for second solution, upgraded our room for RM200+per night, then I requested to upgrade for the first night and the second night would remain to the room what I have booked before. After the front desk discussed with the manager, agreed with my decision. We mentioned that what time should we checked out after the first night staying and change to the other room, she said that if nobody booked the room we had stay then we could spent our second night there too. She said that she would call if any problems. After 2 nights staying, we were requested to pay the balance for the second night. Never received any calls from them about this issue (front desk said they would call). She went to discuss with the manager again, came out and told me that I should call to ask (I had asked how I know that if I would stay at the same room, she told me she would call me if the room booked by others), I went bananas since she was really irresponsible. Ended up she said she would pay the balance for us, but she shaked her head liked we were uncivilized. It was too disappointing ☹.
Read More
Find this review helpful?
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Royale Chulan Seremban

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Royale Chulan Seremban

Traveloka (431)
Other sources (216)
8.6
Very Good
From 431 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.4

Location

8.6

Service and Facilites

8.6

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Royale Chulan Seremban

Number of reviews per page
20
40
Customer reviews
NATASHA B. D.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Excellent stay. The room is spacious. Room paid include breakfast. Swimming pool ok.
Find this review helpful?
F***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 57 week(s) ago
Hotel is good for stay but it is an old hotel.
Find this review helpful?
G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 70 week(s) ago
Nice stay, nice staff, good breakfast, variety of choice, ample parking space, the pool also nice, for kids the pool is small sometimes crowded.
Find this review helpful?
Profile Picture
NurFazliana
icon-origin-TRAVELOKA
8.5
/10
Reviewed 89 week(s) ago
So far so good. Feels great to stay with family.
Find this review helpful?
Profile Picture
Azlee B. A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 92 week(s) ago
Nice room, nice pool, nice breakfast.
1 people find it helpful
Hivy T.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 119 week(s) ago
The hotel is old, without any new refurbishment being done. Staff was great, any lacking towels, they will bring after a call to housekeeping. Breakfast was good, with ample choices for a 4 star hotel. Location is in the middle of city, makes it accessible to go anywhere.
Find this review helpful?
Liew f. h.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 142 week(s) ago
The 1st room was so much of baby cockroaches. Then asked house keeper to come chase them out until house keeper also felt cannot hold it & asked me to change room to executive suite (without additional charges). In the new room still found few mini cockroaches. The breakfast is nice
1 people find it helpful
Wan
icon-origin-TRAVELOKA
9.4
/10
Reviewed 163 week(s) ago
Bilik bersih kemas luas dan memuaskan ..alat alat toilet sempurna dan bersih
Find this review helpful?
Hin
icon-origin-TRAVELOKA
9.6
/10
Reviewed 165 week(s) ago
The service and breakfast buffet are excellent. Room may need some touch up.
Find this review helpful?
Dedi K.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 178 week(s) ago
Comfortable and spacious rooms, strategic location and easy to reach.
Translated by Google Icon
See original
Find this review helpful?
zulaidah b. a.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 179 week(s) ago
Big and magnificent hotel but I don't know when to go on June 5, hotel check-in problem until 6.30 pm is really long, the reason the room is not ready anymore is hmm I don't know enough next time don't open the room if you can't set up staff & prepare the room , I paid dearly for 1 night and a half to sit in the lobby
Translated by Google Icon
See original
1 people find it helpful
KHAIRUL A. B. N.
icon-origin-TRAVELOKA
8.3
/10
Reviewed 179 week(s) ago
Had to wait to enter the room. Ordinary room. It's okay if there's no other choice.
Translated by Google Icon
See original
Find this review helpful?
Farid B. J.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 181 week(s) ago
Good location, located in the middle of the city. Proper check -in process. The Front Office is very friendly and helpful. Room condition is good and clean. Amenities in adequate condition. Breakfast is not too much choice but the quality of taste and presentation is good. Swimming pool is good and perfect. The staff (uncle) who take care of the swimming pool is very diligent and helpful. For free use of the buoy. Always do not sit still. Hotel Royal Chulan deserves appreciation to him. so far 5/5
Read More
Translated by Google Icon
See original
Find this review helpful?
Khadijah S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 187 week(s) ago
The accommodation was a greatly spacious. Just like in the picture. The iftar was so delicious. My family love staying here. I will come again next time.
1 people find it helpful
Khadijah S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 187 week(s) ago
Alhamdulillah. Best experience and the staff is so friendly. I love to stay here. The bedroom is worth it.
Find this review helpful?
Khadijah S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 190 week(s) ago
Best service and very welcoming. Best staycation and worth every penny.
2 people find it helpful
Fz Double
icon-origin-TRAVELOKA
8.5
/10
Reviewed 191 week(s) ago
Very nice hotel. Value for money. I like it. Thank you royale chulan seremban.
Find this review helpful?
sumangala l.
icon-origin-TRAVELOKA
5.2
/10
Reviewed 193 week(s) ago
Had a very disappointing experience, the hotel is old type hotel which have carpet floors (too much dust caused asthma), toilet very dirty, had to ask the staff to eat twice, room was full of cigarette smell, breakfast buffet was below average, lobby couch was full of bed bugs, hubby was bit badly. Had a very sad vacay!
Find this review helpful?
ADY N. B. S.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 195 week(s) ago
Spacious room, great breakfast and near to park.
1 people find it helpful
Soo P. Y.
icon-origin-TRAVELOKA
5.7
/10
Reviewed 203 week(s) ago
It was an unpleasant experience we had during our staycation. Booked 2 nights, arrived around 4pm, lobby were flooded with people. Upon checked in, told us that there were no rooms available yet, we had to wait and there were some guests already waited for more than an hour. Asked for second solution, upgraded our room for RM200+per night, then I requested to upgrade for the first night and the second night would remain to the room what I have booked before. After the front desk discussed with the manager, agreed with my decision. We mentioned that what time should we checked out after the first night staying and change to the other room, she said that if nobody booked the room we had stay then we could spent our second night there too. She said that she would call if any problems. After 2 nights staying, we were requested to pay the balance for the second night. Never received any calls from them about this issue (front desk said they would call). She went to discuss with the manager again, came out and told me that I should call to ask (I had asked how I know that if I would stay at the same room, she told me she would call me if the room booked by others), I went bananas since she was really irresponsible. Ended up she said she would pay the balance for us, but she shaked her head liked we were uncivilized. It was too disappointing ☹.
Read More
Find this review helpful?
Number of reviews per page
20
40