Sabah Hotel Sandakan

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8.6
/10
Very Good
822 reviews

What Guests Say About Their Stay

darwina e. m.

9.7
/ 10
Friendly staff. Clean room. Great experience!

muhammad j. r. y.

9.7
/ 10
Very good hotel...nice service and location.

ROSLINAH B. P.

10.0
/ 10
Comfortable, clean and perfectly suited for family vacation.
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Kian Kiang Yap

8.5
/ 10
Nice hotel with swimming pool and comfortable.

Ahmad F. D. B. A.

8.5
/ 10
Good accomodation, nicely done
In the Area
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KM 1, JALAN UTARA , Sandakan, Sabah, Malaysia, 9000

Main Facilities

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AC
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Sabah Hotel Sandakan is located in area / city Sandakan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Sabah Hotel Sandakan

KM 1, JALAN UTARA , Sandakan, Sabah, Malaysia, 9000
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Lobby Sabah Hotel Sandakan
Exterior 2 Sabah Hotel Sandakan

Discover More About Sabah Hotel Sandakan

Overview of Sabah Hotel Sandakan

Sabah Hotel Sandakan is a 4-star hotel at KM 1, Jalan Utara, on the northern side of Sandakan on Sabah's east coast. According to Traveloka's listing data, the building dates from 1991 and was last renovated in 2024, which makes it one of the longer-established full-service hotels in the town while still carrying a recent refurbishment. The property spreads its 116 rooms across seven floors, and it is served by lifts, a 24-hour front desk and on-site parking.

The hotel's own website describes the property as "nestled amidst one of the world's last natural tropical rainforests", and its grounds reflect that setting: the official site highlights tropical gardens, a herb garden, a sundeck and a free-form swimming pool. Rather than a compact city-block hotel, Sabah Hotel Sandakan is laid out more like a green retreat on the edge of town, which is a large part of its appeal for travellers heading into eastern Sabah.

Inside, the hotel runs two restaurants and one bar according to Traveloka's data. On the official site these appear as Plantation Cafe, Ming Restaurant and the Lobby Lounge. Recreation facilities include an outdoor pool, sauna, massage services, karaoke and a squash court, while business travellers have a business centre and meeting facilities on site. The combination of leisure facilities and event space means the property serves both holidaymakers and the local events and conference market, including weddings, which the hotel promotes through dedicated packages.

Room Types at Sabah Hotel Sandakan

Sabah Hotel Sandakan has 116 rooms in total, spread over seven floors, according to Traveloka's listing data. Traveloka's structured feed for this property does not publish a confirmed list of room categories with sizes and bed configurations, and the hotel's own rooms page does not set them out in text either, so the clearest way to compare options is to search your dates on the property page and read each room card before you book.

What the listing confirms for rooms

The in-room features listed for the property on Traveloka are air conditioning, a work desk, a hair dryer, a shower and a television. Free WiFi is listed for the property, with WiFi also available in public areas. Room voltage is listed as 240V, so travellers from countries that use a different standard should pack a suitable adapter or converter for their devices.

Accessibility

Traveloka's listing records several accessibility features: an accessible bathroom, accessible parking, an accessible path of travel and wheelchair access. Lifts serve the seven floors. Guests with specific mobility needs should still confirm the details of an individual room type with the property before arrival, since accessible features can vary from room to room.

Choosing the right room

Because the room line-up and inclusions can differ between rates, check each room card for the bed type, occupancy limit and whether breakfast is included. Families should look closely at maximum occupancy, while business travellers may want to note the work desk and in-room television listed for the property. If you need a particular bed set-up or a quiet room, add a special request at booking; requests are subject to availability at check-in.

Facilities and Amenities

For a hotel in a mid-sized town, Sabah Hotel Sandakan has a broad facility list. Traveloka's listing groups them into leisure, business and guest-service categories, and the hotel's own website adds detail on opening hours and outlet names.

Leisure and wellness

  • Swimming pool: an outdoor pool, described on the official site as a free-form pool set among the gardens.
  • Recreation Club: the hotel's fitness and recreation area, which the official site lists as open daily from 6am to 10pm.
  • Massage: massage packages are offered, available from 9am to 9pm according to the official site, subject to availability.
  • Sauna and squash: both are listed among the property's activities and sports facilities on Traveloka.
  • Karaoke and gardens: karaoke, a garden and a terrace are listed, with the official site adding a herb garden and sundeck.

Business and events

A business centre, meeting facilities and a photocopier are listed on Traveloka. The official site promotes event halls for meetings, seminars, conferences and weddings, along with meeting packages, wedding packages and high-tea and birthday celebrations. If you are planning an event, contact the hotel's events team directly for capacities and current packages.

Guest services

  • 24-hour front desk and a concierge, plus doorman service
  • Room service, listed as available 24 hours on Traveloka
  • Laundry service and luggage storage
  • A safe deposit box at the property
  • Free WiFi, with WiFi also in public areas
  • Parking on site, listed on Traveloka at no charge
  • Airport transfer listed as a paid service; confirm availability with the property in advance

Location and Getting There

Sabah Hotel Sandakan's address is KM 1, Jalan Utara, Sandakan, Sabah. The KM 1 address places the hotel close to the town centre, a short drive from the waterfront core of Sandakan while keeping the greener, quieter setting the property is known for. Its coordinates on Traveloka place it just north of the old town, and the listing's breadcrumb puts it within the Sandakan area of Sabah, which Traveloka shows with more than a hundred listed properties.

Most visitors reach Sandakan by air via Sandakan Airport, the town's own airport for domestic flights. If you are still planning your journey, you can compare flights to Sandakan on Traveloka and then arrange the last leg by taxi, e-hailing or the hotel's transfer service. Traveloka lists an airport transfer for this hotel as a paid service, but the property's transfer flag is not switched on in the same feed, so treat it as something to request and confirm with the hotel before you land rather than a guaranteed pick-up.

Drivers will find parking on site, listed on Traveloka as free of charge, and accessible parking is also recorded. For travellers touring Sabah by road, a hotel with its own car park is a practical base, and the front desk can advise on the best route into town for your onward plans.

Exploring the area

Sandakan is a common base for trips into eastern Sabah, and the hotel's own website points guests to Sabah Tourism's Sandakan district guide for local attractions. The front desk is the best place to ask about current tour operators, opening hours and how long transfers take, since these change by season.

Dining at Sabah Hotel Sandakan

Traveloka's listing shows two restaurants and one bar at Sabah Hotel Sandakan, and the hotel's website names them as Plantation Cafe, Ming Restaurant and the Lobby Lounge. Breakfast at the property is served from 07:00 to 10:00, according to the hotel policy on Traveloka.

Plantation Cafe

Plantation Cafe is the hotel's cafe outlet. The official site promotes a Saturday barbecue buffet, with a discount for in-house adult guests, alongside an all-day tea set, a local menu called Mana2 Makan and a beverage menu. Many of these are offered for dine-in, takeaway and delivery.

Ming Restaurant

Ming Restaurant is the hotel's Chinese restaurant. Its signature, according to the official site, is a five-course Peking duck, and the menu also includes dim sum served a la carte or as a set, plus a selection the hotel calls Ming Delight. The restaurant can also be booked for private events; contact the hotel's restaurant team for details.

Lobby Lounge

The Lobby Lounge is the hotel's bar and lounge, listed on the official site as open daily from 2pm to 10pm. It is a convenient spot for a drink or a light bite after a day out exploring Sandakan.

Room service is also available, and Traveloka lists it as running around the clock, which helps if you check in late after an evening flight. If you want to plan days out around your meals, browse tours and activities across Sabah, then book a table at Ming Restaurant for the evening you return.

Why Stay at Sabah Hotel Sandakan

The strongest reason to choose Sabah Hotel Sandakan is the mix of a long track record and a recent refresh: the hotel was built in 1991 and last renovated in 2024, according to Traveloka's data. That gives guests the space and grounds of an established property along with updated interiors.

  • Green setting: the official site describes the hotel as surrounded by tropical rainforest, with gardens, a herb garden and a sundeck around the free-form pool.
  • Two restaurants and a bar: Plantation Cafe, Ming Restaurant and the Lobby Lounge cover breakfast, Chinese dining and evening drinks without leaving the hotel.
  • Recreation on site: a pool, sauna, massage packages, squash and karaoke give you options for downtime between excursions.
  • Business and events ready: a business centre, meeting facilities and event halls suit work trips, conferences and weddings.
  • Practical extras: a 24-hour front desk, lifts, laundry, luggage storage and free on-site parking.

Families, couples and business travellers all have something here, and the size of the hotel, with 116 rooms over seven floors, means it can handle groups as well as individual travellers. If you want to weigh it against nearby options first, compare other hotels in Sandakan and the rest of Sabah before you decide.

Tips for Booking Sabah Hotel Sandakan on Traveloka

  1. Plan around check-in times: check-in is from 15:00 and check-out is by 11:00. If you arrive early, the hotel offers luggage storage, so you can head out while your room is prepared.
  2. Check what your rate includes: breakfast is served from 07:00 to 10:00, but whether it is included depends on the rate you choose. Read the room card before you pay.
  3. Budget for the tourism tax: Malaysia's tourism tax applies per room, per night to guests who are not Malaysian citizens or permanent residents, and the hotel collects it at check-in.
  4. Payment at the property: Traveloka's listing notes that no deposit is required at check-in, and the hotel accepts cash, debit and credit cards.
  5. House rules: smoking is allowed only in designated smoking areas, and pets are not allowed.
  6. Request transfers early: if you need an airport transfer, ask the hotel to confirm the arrangement and charge before your arrival.
  7. Book activities alongside your stay: plan tours and transport in one place so your Sandakan itinerary fits around check-in and check-out.

When you are ready to put the whole trip together, start from the Traveloka homepage to bundle your stay with flights and things to do.

Other Popular Hotels in Sabah

Comparing options in Sandakan and elsewhere in Sabah? These live Traveloka listings are worth a look.

The Garden Boutique Hotel

  • Hotel details: A 3-star hotel in Sandakan at Bandar Pasaraya, Mile 4, Jalan Utara, further along the same road as Sabah Hotel Sandakan.
  • Rooms: 43 rooms over five floors; check the listing for current room types.
  • Facilities: Free WiFi, air conditioning, lift, parking (charges apply), non-smoking rooms, banquet facilities and a shop.
  • Services: 24-hour front desk, concierge, luggage storage and a paid airport transfer.

Prince Hotel Tawau

  • Hotel details: A 3-star hotel off Jalan Masjid in Tawau, built in 2010, suited to travellers passing through Sabah's southeast.
  • Rooms: 48 rooms over six floors, with family rooms listed.
  • Facilities: Free WiFi, spa, sauna and massage, air conditioning, lift, free parking and a smoking area.
  • Services: 24-hour front desk, room service, safe deposit box and a tour desk.

Shangri La Rasa Ria Kota Kinabalu

  • Hotel details: A 5-star resort at Pantai Dalit, Tuaran, north of Kota Kinabalu, built in 1996 and last renovated in 2015.
  • Rooms: 499 rooms over six floors; see the listing for room categories.
  • Facilities: Buffet breakfast, health club, massage, restaurant and coffee shop, wheelchair access, valet parking and free parking.
  • Services: 24-hour front desk and security, concierge, laundry, currency exchange, car rental and a tour desk.

Tang Dynasty Lodge Kota Belud

  • Hotel details: A 3-star hotel at Kompleks Alapbana in Kota Belud, built in 2000 and last renovated in 2024.
  • Rooms: 61 rooms over four floors, with family rooms listed.
  • Facilities: Air conditioning, lift, free parking, work desk, hair dryer, shower and TV.
  • Services: Front desk and luggage storage.

Sabah Oriental Hotel

  • Hotel details: A 4-star hotel on Jalan Kemajuan in Kota Kinabalu city centre, a good base before or after a trip to Sandakan.
  • Rooms: Around 200 rooms over 11 floors, with connecting rooms listed.
  • Facilities: Outdoor pool, restaurant, bar and cafe, buffet breakfast, free WiFi, meeting and banquet facilities, and secure parking (charges apply).
  • Services: 24-hour front desk, 24-hour room service, porters, wedding services and luggage storage.

Seafest Hotel Boutique Wing

  • Hotel details: A 2-star hotel on Jalan Kastam in Semporna, built in 2001.
  • Rooms: 143 rooms over five floors; check the listing for current room types.
  • Facilities: Free WiFi and free parking.
  • Services: 24-hour front desk.

Comfort Hotel Putatan

  • Hotel details: A 2-star hotel at Grand Plaza Putatan, south of Kota Kinabalu, built in 2018 and renovated in 2020.
  • Rooms: 42 rooms over two floors, with family rooms listed.
  • Facilities: Free WiFi, restaurant and cafe, breakfast, air conditioning, lift, free parking and an accessible bathroom.
  • Services: 24-hour front desk, express check-in and check-out, room service, luggage storage and a tour desk.

Wing Tat Grand Hotel

  • Hotel details: A 3-star hotel on Jalan Wall Reserve in Semporna, Sabah.
  • Rooms: 84 rooms; check the listing for current room types.
  • Facilities: Free WiFi, buffet breakfast and parking.
  • Services: 24-hour front desk, luggage storage and an area shuttle.

All facilities in Sabah Hotel Sandakan

Bar, Cafe and Lounge Sabah Hotel Sandakan
Bar, Cafe and Lounge
Swimming Pool Sabah Hotel Sandakan
Swimming Pool
Fitness Center Sabah Hotel Sandakan
Fitness Center
Functional Hall Sabah Hotel Sandakan
Functional Hall
Common Space Sabah Hotel Sandakan
Common Space

Things to Do

  • Garden
  • Karaoke
  • Massage
  • Outdoor pool
  • Sauna
  • Sauna

Connectivity

  • Free WiFi

General

  • AC
  • Swimming pool
  • Terrace

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Accessible path of travel
  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Business center
  • Meeting facilities
  • Photocopier

Hotel Services

  • Concierge
  • Doorman
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

In-room Facilities

  • Desk
  • Hairdryer
  • Shower
  • TV

Sports and Recreations

  • Squash

Accommodation Policy & General Information in Sabah Hotel Sandakan

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

General Check-in Instructions

Check in after 3pm ; Check out before 11am

Deposit

Deposit 0 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at Sabah Hotel Sandakan
116
Number of floors in Sabah Hotel Sandakan
7
Another facilities in Sabah Hotel Sandakan
Garden, Karaoke, Massage, Outdoor pool, Sauna

Frequently asked question in Sabah Hotel Sandakan

What time is check-in and check-out at Sabah Hotel Sandakan?
Check-in at Sabah Hotel Sandakan starts from 15:00 and check-out is by 11:00. The hotel has a 24-hour front desk and luggage storage, so guests arriving early or leaving late can leave their bags and explore Sandakan. Any early check-in or late check-out is subject to availability.
Where is Sabah Hotel Sandakan located?
Sabah Hotel Sandakan is at KM 1, Jalan Utara, Sandakan, Sabah,, within the Sandakan area on Traveloka. The hotel's website describes a green setting surrounded by tropical rainforest, with gardens and a sundeck, while the waterfront core of Sandakan is a short drive away.
Does Sabah Hotel Sandakan have a swimming pool?
Yes, Sabah Hotel Sandakan has an outdoor swimming pool, described on the hotel's official site as a free-form pool set among its tropical gardens and sundeck. The property also lists a sauna, massage services, a squash court and karaoke, so guests have several ways to relax between trips around Sandakan.
When was Sabah Hotel Sandakan built and renovated?
According to Traveloka's listing data, Sabah Hotel Sandakan was built in 1991 and last renovated in 2024. The 4-star hotel has 116 rooms across seven floors, served by lifts, so it combines the space and grounds of an established property with recently updated facilities. Search your dates on Traveloka to see the current room line-up and inclusions.
What restaurants are there at Sabah Hotel Sandakan?
Sabah Hotel Sandakan has two restaurants and a bar. The hotel's website names them as Plantation Cafe, which promotes a Saturday barbecue buffet and an all-day tea set, Ming Restaurant, known for its five-course Peking duck and dim sum, and the Lobby Lounge, open daily in the afternoon and evening. Room service is also available around the clock.
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More Reviews from Other Guests in Sabah Hotel Sandakan

Overall Ratings & Reviews Sabah Hotel Sandakan

Traveloka (435)
Other sources (387)
8.6
Very Good
From 435 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.7

Meal

8.2

Location

8.6

Service and Facilites

8.5

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Traveler Reviews Sabah Hotel Sandakan

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Customer reviews
j***l
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8.5
/10
Reviewed 14 week(s) ago
Great stay and good memories with family.
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O***G
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8.5
/10
Reviewed 45 week(s) ago
Came here for the Sabah state election. a nice place but need to better development for Sandakan.
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O***G
icon-origin-TRAVELOKA
8.5
/10
Reviewed 45 week(s) ago
The hotel is slightly old. Hill view room was quite nice and spaces. To be frank, not much choices in Sandakan if you are looking for luxury hotel.
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O***G
icon-origin-TRAVELOKA
8.5
/10
Reviewed 46 week(s) ago
An old 4 star hotel in Sandakan and a good choice from the limited better hotel. Part of the rooms were newly renovated with extra charges.
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O***G
icon-origin-TRAVELOKA
8.5
/10
Reviewed 46 week(s) ago
An old 4 star hotel in Sandakan and a good choice from the limited better hotel. Part of the rooms were newly renovated with extra charges.
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O***G
icon-origin-TRAVELOKA
8.5
/10
Reviewed 46 week(s) ago
An old 4 star hotel in Sandakan and a good choice from the limited better hotel. Part of the rooms were newly renovated with extra charges.
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Rashidah R.
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Staycation
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10.0
/10
Reviewed 49 week(s) ago
I enjoy staying here because the check-in and check-out process is always quick and hassle-free. I also appreciate that the swimming pool rules are not overly strict compared to other places. However, I do hope the breakfast selection can be improved in the future, as I often come back here to unwind and take a break from busy daily life.
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M***A
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Leisure
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9.0
/10
Reviewed 122 week(s) ago
eat sambal nasi lemak and chicken rendang too salty.
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Jenny
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9.7
/10
Reviewed 160 week(s) ago
Pro: good, clean, comfortable and spacious. Breakfast OK but not much varieties. Cons: check in is late. I come at 2pm but room is not ready and I'm waiting for 45-50 minutes 😫.
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Nurshafikah A. B. H.
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9.7
/10
Reviewed 165 week(s) ago
Spacious room, clean, great room service.
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RAHMA BINTI SHAMSUDDIN
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10.0
/10
Reviewed 252 week(s) ago
Very spacious and comfortable room, my family loved it, thank you
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Nur I. J.
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10.0
/10
Reviewed 290 week(s) ago
Awesome place to have staycation with beloved family. The junior suite was spacious enough for my three kids. Highly recommended as a family friendly hotel😍
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Nur I. J.
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Family
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9.4
/10
Reviewed 343 week(s) ago
old but comfy hotel. a must stay for nature lover.
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Sabarudin b. H.
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Business
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8.8
/10
Reviewed 348 week(s) ago
Spacious room, quite and best place to rest. Love the breakfast with variety of local and western food.
1 people find it helpful
Tutik H.
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Family
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6.3
/10
Reviewed 353 week(s) ago
I was choose triple room with 1 king size bed and 1 single bed but I got twin room with 2 single bed and 1 extra bed ☹️☹️ out of expectation room. food ok, swimming pool ok. so 4 star this hotel
1 people find it helpful
Noor A. B. W.
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Family
icon-origin-TRAVELOKA
6.0
/10
Reviewed 354 week(s) ago
Booking online for triple room with pool view for 2 nights. Once check in they give us 2 twin bed with no pool view. Really disappointed.. really upset! They do give us extra bed instead changing our room. 😒 Breakfast just fine..the staff very friendly and my kids have a great time with swimming at the pool. The lesson...cannot trusted the online booking, better just walk in and you can choose what you want.
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Muhammad Ikbal Bin Awang Bakar
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8.5
/10
Reviewed 356 week(s) ago
Got no bathtub in the room. Dissapointed
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Nina Noryani Binti Shafie
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Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 356 week(s) ago
I had the most pleasant stay here. Highly recommended
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Ridzwan M. Y.
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9.7
/10
Reviewed 357 week(s) ago
The best accommodation in the country.
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dayang a.
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Business
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8.5
/10
Reviewed 360 week(s) ago
Beautiful and taste like staying at a resort.
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Exterior 4 Sabah Hotel Sandakan

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.