Sepilok Jungle Resort

Resorts
7.6
/10
Pleasant
206 reviews

What Guests Say About Their Stay

Arnold Arnold
9.4
/ 10
Best place to relaxing mind. Great service
Delia
10.0
/ 10
Great rural hotel. Wonderful hosts and within easy walk of the sun bear and orangutan centres. Would highly recommend if you love quiet and nature
Verified traveler
10.0
/ 10
Great accommodation with nice pool. Superior room definitely worth it vs standard
Neil
10.0
/ 10
Beautiful surroundings. With fish, turtles and small alligators. Many dogs who want to join you at meal times :) Fish food available if you want to lure them closer. Room was clean and bed comfortable. We had a balcony. Restaurant was good with a fairly large menu. Closed for last orders around 8pm.
In the Area
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Jalan Rambutan, Mile 14 Sepilok, Sandakan Town, Sandakan, Sabah, Malaysia, 90000

Main Facilities

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Swimming Pool
Restaurant
WiFi
Staying at Sepilok Jungle Resort is a good choice when you are visiting Sepilok.
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What's around Sepilok Jungle Resort

Jalan Rambutan, Mile 14 Sepilok, Sandakan Town, Sandakan, Sabah, Malaysia, 90000
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Overview of Sepilok Jungle Resort

Nestled amidst the lush greenery of Sepilok, Sepilok Jungle Resort offers a tranquil escape with a touch of adventure. Imagine waking up to the symphony of the rainforest, with the promise of encountering incredible wildlife just moments away. This resort provides not just accommodation, but an immersive experience into the heart of Borneo's natural wonders.

Located conveniently near the Sepilok Orangutan Rehabilitation Centre and the Bornean Sun Bear Conservation Centre, Sepilok Jungle Resort serves as an ideal base for exploring these renowned sanctuaries. Its proximity to these attractions makes it a haven for nature enthusiasts and wildlife lovers.

Sepilok Jungle Resort is perfect for those seeking a peaceful retreat, whether you're a solo traveler, a couple on a romantic getaway, or a family eager to discover the wonders of the Bornean rainforest. The resort's serene atmosphere and comfortable amenities cater to a diverse range of guests.

The ambiance of Sepilok Jungle Resort is best described as a harmonious blend of rustic charm and modern comfort. Expect cozy rooms, surrounded by verdant landscapes, creating a relaxed and rejuvenating environment where you can disconnect from the digital world and reconnect with nature.

Sepilok Jungle Resort

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

What to Expect When Staying at Sepilok Jungle Resort

Featuring 60 rooms in total, Sepilok Jungle Resort offers well-appointed spaces and thoughtful amenities to ensure a seamless and enjoyable stay for every guest.

The accommodation provides a range of facilities and amenities for guests, including Swimming Pool, Restaurant, WiFi.

Available Room Types

At Sepilok Jungle Resort, guests can choose from a variety of room types to suit their individual needs and preferences. Options typically include cozy standard rooms, spacious deluxe rooms with captivating jungle views, and comfortable family suites. Each room is designed with guest comfort in mind, featuring essential amenities and a touch of local flair.

All of these Sepilok Jungle Resort facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Sepilok Jungle Resort

Expect a serene and peaceful atmosphere at Sepilok Jungle Resort. The resort is designed to provide a relaxing escape, offering a quiet ambiance perfect for unwinding after a day of exploring the jungle and its inhabitants.

Sepilok Jungle Resort attracts a diverse mix of international visitors, including nature enthusiasts, wildlife photographers, and those seeking a tranquil retreat. You're likely to encounter fellow travelers who share your passion for Borneo's natural beauty and conservation efforts.

While Sepilok Jungle Resort focuses on providing a nature-centric experience, the staff are always available to offer recommendations and assist with arranging transportation to nearby attractions. They can also connect you with local guides who can enhance your jungle adventures and provide valuable insights into the local ecosystem.

As a guest, it's important to respect the natural environment and the local culture. Be mindful of noise levels, especially during the evening hours, and dispose of waste responsibly. Embrace the opportunity to learn about Borneo's unique ecosystem and contribute to its preservation for future generations.

How to Get to Sepilok Jungle Resort

The most convenient way to reach Sepilok Jungle Resort is via Sandakan Airport (SDK), the nearest airport to Sepilok. From the airport, you can easily hire a taxi or utilize a ride-hailing service to reach the resort. The journey typically takes around 30 minutes, depending on traffic conditions.

For a more budget-friendly option, you can take a local bus from Sandakan town to Sepilok. From the Sepilok bus stop, it's a short taxi or ride-hailing journey to Sepilok Jungle Resort, allowing you to experience local transportation.

While Sepilok Jungle Resort is not within walking distance of Sandakan town, its strategic location near the Sepilok Orangutan Rehabilitation Centre and other attractions makes it easily accessible. Taxis and ride-hailing services are readily available for exploring the surrounding area.

Food Near Sepilok Jungle Resort

Sepilok Jungle Resort typically offers breakfast options for guests, providing a convenient way to start your day with a delicious meal before embarking on your jungle adventures. The resort may also feature a restaurant or cafe serving lunch and dinner, offering a variety of culinary delights.

While Sepilok Jungle Resort may not have extensive self-catering facilities, some rooms may include a mini-fridge for storing snacks and drinks. It's recommended to check with the hotel directly for specific details regarding in-room amenities.

Within a short distance of Sepilok Jungle Resort, you'll find a selection of local restaurants and cafes serving a variety of Malaysian and international cuisine. These establishments offer a taste of local flavors and provide convenient dining options for guests. Additionally, convenience stores are located nearby, offering snacks, drinks, and other essentials.

Things to Do Around Sepilok Jungle Resort

The main attraction near Sepilok Jungle Resort is undoubtedly the Sepilok Orangutan Rehabilitation Centre, where you can witness these incredible creatures in their natural habitat. The Bornean Sun Bear Conservation Centre is also located nearby, offering a chance to learn about these adorable bears and their conservation.

For a cultural and educational experience, consider visiting the Rainforest Discovery Centre, where you can explore the rainforest canopy via a series of walkways and bridges. The Labuk Bay Proboscis Monkey Sanctuary is another popular attraction, offering a unique opportunity to see these fascinating monkeys up close.

An ideal itinerary for solo travelers might include a morning visit to the Orangutan Rehabilitation Centre, followed by an afternoon exploring the Rainforest Discovery Centre. Group travelers might enjoy a guided tour of the area, including visits to multiple wildlife sanctuaries and cultural sites, providing a comprehensive experience of Sepilok's attractions.

Why Sepilok Jungle Resort is Popular Among Travelers

Sepilok Jungle Resort is a popular choice among travelers due to its unique combination of a serene jungle setting, comfortable accommodations, and convenient location near Sepilok's main attractions. It offers an unparalleled opportunity to experience Borneo's natural beauty without sacrificing modern comforts and conveniences.

Tips for First-Time Visitors

When choosing a room at Sepilok Jungle Resort, consider your travel style and budget. If you're seeking a more luxurious experience, opt for a deluxe room with jungle views. For budget-conscious travelers, standard rooms offer a comfortable and affordable option.

Before arriving at Sepilok Jungle Resort, be sure to pack light, comfortable clothing suitable for the tropical climate. Insect repellent, sunscreen, and a hat are also essential items to protect yourself from the elements. Don't forget your camera to capture the incredible wildlife and scenery you'll encounter.

English is widely spoken at Sepilok Jungle Resort, so you shouldn't have any trouble communicating with the staff. However, learning a few basic Malay phrases can enhance your interactions with locals and demonstrate your respect for the local culture.

When staying in Sepilok, it's important to be mindful of the local customs and traditions. Dress modestly when visiting religious sites, and avoid public displays of affection. Be respectful of the natural environment and dispose of your waste responsibly to help preserve the beauty of the area.

Best Time to Stay at Sepilok Jungle Resort

The best time to visit Sepilok and stay at Sepilok Jungle Resort is during the dry season, which typically runs from March to September. During this period, you can expect sunny skies, warm temperatures, and less rainfall, making it ideal for exploring the jungle and wildlife sanctuaries.

If you're planning to visit during peak season (July and August), be sure to book your accommodation and tours well in advance, as prices tend to be higher and availability is limited. The off-season (October to February) can offer lower prices and fewer crowds, but be prepared for occasional rain showers.

Consider planning your trip around local festivals or events to enhance your cultural experience. While specific events may vary, checking local calendars can provide opportunities to witness unique celebrations and traditions during your stay at Sepilok Jungle Resort.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

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All facilities in Sepilok Jungle Resort

Others Sepilok Jungle Resort
Others

Hotel Services

  • Laundry service
  • Tours
  • Luggage storage
  • Multilingual staff
  • Front desk

Things to Do

  • Outdoor pool
  • Garden
  • Barbecue
  • Pool sun loungers

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee shop

Food and Drinks

  • Bar
  • Breakfast

General

  • Parking
  • Smoking area

Business Facilities

  • Conference rooms
  • Computer station

Family-friendly Facilities

  • Children pool

Transportation

  • Area shuttle with surcharge

Connectivity

  • Free WiFi

In-room Facilities

  • TV

Nearby Facilities

  • Souvenir shop

Accommodation Policy & General Information in Sepilok Jungle Resort

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.



  • Fee for English breakfast: approximately MYR 15 for adults and MYR 15 for children
  • Rollaway bed fee: MYR 70.0 per day
  • Facilities fee: MYR 5 per person, per day and includes use of: swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

The front desk is open daily from 8:00 AM - 8:30 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sepilok Jungle Resort
60
Number of floors in Sepilok Jungle Resort
1
Another facilities in Sepilok Jungle Resort
Laundry service, Tours, Luggage storage, Multilingual staff, Front desk

Frequently asked question in Sepilok Jungle Resort

What are available facilities at Sepilok Jungle Resort?
There are top facilites at Sepilok Jungle Resort such as Swimming Pool, Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sepilok Jungle Resort?
The standard check-in time at Sepilok Jungle Resort is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Sepilok Jungle Resort provide breakfast?
Yes, Sepilok Jungle Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Sepilok Jungle Resort have?
Sepilok Jungle Resort is a 2.5-star hotel.
How many floors does Sepilok Jungle Resort have?
Sepilok Jungle Resort has 1 floors.
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More Reviews from Other Guests in Sepilok Jungle Resort

Overall Ratings & Reviews Sepilok Jungle Resort

Traveloka (12)
Other sources (194)
7.6
Pleasant
From 194 reviews
Cleanliness

7.4

Room Comfort

6.8

Location

8.8

Service and Facilites

8.0

Sort by
Most Relevant
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Traveler Reviews Sepilok Jungle Resort

Number of reviews per page
20
40
Top reviews
Judith
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Very dated basic room with hard mattress resulting in difficult night sleep. Bathroom needs a renovation as just functional. Only good thing was that we got a room with air-conditioning. The facility is 30years old and desperately needs the rooms to be renovated, 3 booked 3 night and left after 2 nights as we were feeling unwell with respiratory issues for what i believe was spending time in our room.
Read More
Baljit
icon-Leisure
Leisure
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very basic service from hotel staff - ie they give you the room key and that’s it. The room is also basic. While it had clealry been cleaned there were still ants all over the bed. And very noisy - you can hear your neighbours and all movement. Overall ok for a 24 hour stopover to see the few local sights - which are all easy walking distance.
Read More
Angela
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

One night stay before heading to the Kinabatangan River. Easy walk to the Orangutan + Sunbear rehab centres (both amazing). Was a long walk to my room with many uneven steps along the boardwalk without any offer of help with my bags. I felt reception was quite poor - check in at 3pm and i arrived around 10.40 - was told I could put my bags down the end until check in but no further advice, but if I had rushed could have made the morning session with orangutans (I arrived just after 11 and was too late for the office). There was a night walk on offer but was not told anything about it. At dinner I was told to move from the table I'd chosen overlooking the lake, to any others all looking over the carpark, with no further explanation (apparently for a tour group). Room was quite good - good size, small balcony. Pool ok. Gym equipment was very old / looked unsafe.
Read More
Gail
icon-Leisure
Leisure
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Setting was lovely and very convenient for OrangUtanRehabilitation and So nbear conservation. Accommodation was mediocre as was food. Bathroom very basic and toilet and sink both leaked constantly.
Delia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great rural hotel. Wonderful hosts and within easy walk of the sun bear and orangutan centres. Would highly recommend if you love quiet and nature
John
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The place is run down. Other visitors have been generous with their descriptions. Rooms need to be refurbished. Water pressure needs to be improved. The electric shower was a trickle and the temperature control was ineffective. Bedding was threadbare. Pillows were rock hard. Curtains were stained. Electric sockets and light switches were ingrained with dirt. Buffet breakfast was poor. Noodles, eggs, beans, potatoes, toast and fruit. Sounds ok but really not. Restaurant food selection was large but nothing healthy. Restaurant staff were mainly glum and certainly not welcoming. Reception staff were better. Wild dogs were roaming everywhere. Yes it is the jungle but it seems like no money is being spent here on improvements or maintenance. Stay at the Sepilok Nature Resort instead. It is still just a 5 minute walk to the orang utan and bear centres. It might cost a bit more it will be worth it. We had a meal there and it was vastly superior to the Jungle Retreat. Hope this helps some people avoid the terrible experience that we had.
Read More
Thomas
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

A great stay for visiting the other areas of Sepilok. You get what you pay for. Good food in the restaurant there and the breakfast was better than expected. Excellent grounds for birding first thing in the morning. The closest accommodation to the Orangutan Rehabilitation Center (5 minute walk) but quite far from the Rainforest Discovery Center. We tried to walk to the RDC but got picked up by a black cab on the road side and paid 5 Ringits for the ride.
Read More
Desiree
2.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Property is run down
Christina
icon-Leisure
Leisure
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Rooms are basic but the location to orangutan rehab center, etc and wilderness surrounds is all worth it. Unique jungle experience. Staff and owners were so very helpful and considerate. Excellent cook here! We had a medical episode and the owners and staff couldn’t do enough to assist us! Thank you to Jessica and her staff.
Verified traveler
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Great accommodation with nice pool. Superior room definitely worth it vs standard
Charlotte
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

We enjoyed our stay here. Its a perfect location for exploring the sanctuaries and the food is average. There isnt loads around so its definitely fine for the few days you may be here. The grounds are beautiful and rooms were clean and spacious. The place just looks a bit run down but is fine for the price you pay.
Neil
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Beautiful surroundings. With fish, turtles and small alligators. Many dogs who want to join you at meal times :) Fish food available if you want to lure them closer. Room was clean and bed comfortable. We had a balcony. Restaurant was good with a fairly large menu. Closed for last orders around 8pm.
Jet Adam
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Some rooms are infested with bugs. Breakfast is the same every single day.
Elizabeth
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

We did the river trips and stayed for 2 nights The whole experience was amazing. We booked with River Junkie The hotel is laid back and relaxed. The layout is attractive, colonial rooms, well spaced out with balconies overlooking the river, comfortable beds with good linen. Great bathroom, large bedroom tastefully decorated Good food, met many lovely guests. Our guide, Azrol was informative and knowledgeable, saw most of the big five, just not Orangutans😢 I would really recommend this place
Read More
Michael
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Loved the jungle setting and thd boardwalks between buildings taking you across the various lakes on the complex. Rooms themselves though a little "tired". Resort had more of a backpacker feel to it than a resort, but location great and easy walking distance to the Orang Utan centre and Sun Bear centre. A little frustrating that the restaurant area closes so early (9pm with last orders at 8.30pm) as this meant we were a bit stuck when comjng back from the nightwalk at the Rainforest Discovery Centre.
Read More
Emanuele
8.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

The grounds are amazing but the overall proterty really needs some TLC. Room look old, beds hard, swimming pool is a bit dirty and water not very clear. The service is ok and staff friendly.
Michelle
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Rooms a good size and staff helpful
Christopher
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

It's a bit past its prime, but has got hot water, aircon and the food is lovely.
Keith
icon-Leisure
Leisure
4.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Nothing much around here. Conveniently near the Orangutan and Sunbear sanctuaries. The staff at the front desk were sometimes helpful. The restaurant staff were less so. The WIFI for the rooms is terrible.
Imre
8.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

Good location, set in landscaped jungle. Comfortable and good value for money.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Sepilok Jungle Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Sepilok Jungle Resort

Traveloka (12)
Other sources (194)
7.6
Pleasant
From 194 reviews
Cleanliness

7.4

Room Comfort

6.8

Location

8.8

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Sepilok Jungle Resort

Number of reviews per page
20
40
Top reviews
Judith
6.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Very dated basic room with hard mattress resulting in difficult night sleep. Bathroom needs a renovation as just functional. Only good thing was that we got a room with air-conditioning. The facility is 30years old and desperately needs the rooms to be renovated, 3 booked 3 night and left after 2 nights as we were feeling unwell with respiratory issues for what i believe was spending time in our room.
Read More
Baljit
icon-Leisure
Leisure
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Very basic service from hotel staff - ie they give you the room key and that’s it. The room is also basic. While it had clealry been cleaned there were still ants all over the bed. And very noisy - you can hear your neighbours and all movement. Overall ok for a 24 hour stopover to see the few local sights - which are all easy walking distance.
Read More
Angela
8.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

One night stay before heading to the Kinabatangan River. Easy walk to the Orangutan + Sunbear rehab centres (both amazing). Was a long walk to my room with many uneven steps along the boardwalk without any offer of help with my bags. I felt reception was quite poor - check in at 3pm and i arrived around 10.40 - was told I could put my bags down the end until check in but no further advice, but if I had rushed could have made the morning session with orangutans (I arrived just after 11 and was too late for the office). There was a night walk on offer but was not told anything about it. At dinner I was told to move from the table I'd chosen overlooking the lake, to any others all looking over the carpark, with no further explanation (apparently for a tour group). Room was quite good - good size, small balcony. Pool ok. Gym equipment was very old / looked unsafe.
Read More
Gail
icon-Leisure
Leisure
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Setting was lovely and very convenient for OrangUtanRehabilitation and So nbear conservation. Accommodation was mediocre as was food. Bathroom very basic and toilet and sink both leaked constantly.
Delia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great rural hotel. Wonderful hosts and within easy walk of the sun bear and orangutan centres. Would highly recommend if you love quiet and nature
John
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The place is run down. Other visitors have been generous with their descriptions. Rooms need to be refurbished. Water pressure needs to be improved. The electric shower was a trickle and the temperature control was ineffective. Bedding was threadbare. Pillows were rock hard. Curtains were stained. Electric sockets and light switches were ingrained with dirt. Buffet breakfast was poor. Noodles, eggs, beans, potatoes, toast and fruit. Sounds ok but really not. Restaurant food selection was large but nothing healthy. Restaurant staff were mainly glum and certainly not welcoming. Reception staff were better. Wild dogs were roaming everywhere. Yes it is the jungle but it seems like no money is being spent here on improvements or maintenance. Stay at the Sepilok Nature Resort instead. It is still just a 5 minute walk to the orang utan and bear centres. It might cost a bit more it will be worth it. We had a meal there and it was vastly superior to the Jungle Retreat. Hope this helps some people avoid the terrible experience that we had.
Read More
Thomas
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

A great stay for visiting the other areas of Sepilok. You get what you pay for. Good food in the restaurant there and the breakfast was better than expected. Excellent grounds for birding first thing in the morning. The closest accommodation to the Orangutan Rehabilitation Center (5 minute walk) but quite far from the Rainforest Discovery Center. We tried to walk to the RDC but got picked up by a black cab on the road side and paid 5 Ringits for the ride.
Read More
Desiree
2.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Property is run down
Christina
icon-Leisure
Leisure
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Rooms are basic but the location to orangutan rehab center, etc and wilderness surrounds is all worth it. Unique jungle experience. Staff and owners were so very helpful and considerate. Excellent cook here! We had a medical episode and the owners and staff couldn’t do enough to assist us! Thank you to Jessica and her staff.
Verified traveler
10.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

Great accommodation with nice pool. Superior room definitely worth it vs standard
Charlotte
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

We enjoyed our stay here. Its a perfect location for exploring the sanctuaries and the food is average. There isnt loads around so its definitely fine for the few days you may be here. The grounds are beautiful and rooms were clean and spacious. The place just looks a bit run down but is fine for the price you pay.
Neil
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Beautiful surroundings. With fish, turtles and small alligators. Many dogs who want to join you at meal times :) Fish food available if you want to lure them closer. Room was clean and bed comfortable. We had a balcony. Restaurant was good with a fairly large menu. Closed for last orders around 8pm.
Jet Adam
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Some rooms are infested with bugs. Breakfast is the same every single day.
Elizabeth
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

We did the river trips and stayed for 2 nights The whole experience was amazing. We booked with River Junkie The hotel is laid back and relaxed. The layout is attractive, colonial rooms, well spaced out with balconies overlooking the river, comfortable beds with good linen. Great bathroom, large bedroom tastefully decorated Good food, met many lovely guests. Our guide, Azrol was informative and knowledgeable, saw most of the big five, just not Orangutans😢 I would really recommend this place
Read More
Michael
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

Loved the jungle setting and thd boardwalks between buildings taking you across the various lakes on the complex. Rooms themselves though a little "tired". Resort had more of a backpacker feel to it than a resort, but location great and easy walking distance to the Orang Utan centre and Sun Bear centre. A little frustrating that the restaurant area closes so early (9pm with last orders at 8.30pm) as this meant we were a bit stuck when comjng back from the nightwalk at the Rainforest Discovery Centre.
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Emanuele
8.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

The grounds are amazing but the overall proterty really needs some TLC. Room look old, beds hard, swimming pool is a bit dirty and water not very clear. The service is ok and staff friendly.
Michelle
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Leisure with Friends
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Rooms a good size and staff helpful
Christopher
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Leisure Family
8.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

It's a bit past its prime, but has got hot water, aircon and the food is lovely.
Keith
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Leisure
4.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Nothing much around here. Conveniently near the Orangutan and Sunbear sanctuaries. The staff at the front desk were sometimes helpful. The restaurant staff were less so. The WIFI for the rooms is terrible.
Imre
8.0
/10
Reviewed 88 week(s) ago

Hotels.com verified review

Good location, set in landscaped jungle. Comfortable and good value for money.
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