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All staffs were very kind and gentle. Nice place for birdwatching

Great location, staff very helpful

Excellent location to the Orangatangs and the Sunbear viewings. Easy walking to the Rainforest Discovery center. Lots of wildlife . Very scenic jungle property

ok... trying to give a balanced view here. The location was superb, and we walked to Sepilok Orangutan sanctuary twice, easily, in 5 mins, and had amazing experiences. Wonderful memories. loved that. The hotel itself. Once upon a time it was probably very flash. nowadays it needs some love and maintenance. The choices for dinner in the restaurant were very limited (but the food we ordered tasted good), and the breakfast was very ordinary. The pool area needs some maintenance and I did not put my ears in the water even though it was 30+ degrees. gross scum marks at the waterline. Just looked disgusting. The gym is a joke. We booked because it had one. Unfortunately every machine is broken, there is no air con, and the toilet and changing area are filthy. Unusable. We booked a basic room, so didn't expect miracles, but did expect air conditioning. sorry no., You need to upgrade for that at double the price! it still wasn't that cold, but was still worth the upgrade.

Could be solid but a lot of the staff seemed upset and disinterested. 1 would not fill up water bottle as too far in kitchen. Another played music while cleaning up despite beautiful quiet morning with birds. Another swore when seeing mess left by an animal. Front desk was super awesome however. For the momey cluld of been great

Great stay, comfortable for 1 night. Close to orangutan rehabilitation centre

Had booked for 2 nights but left after 1 night! Terrible experience! Mindful this is a 2 star resort but the place was dilapidated, unkempt & stinking. Resort is in lush tropical setting but the whole place is neglected. Very tacky decor with concrete or plastic painted to look like wood/rustic. The place was a mess - boxes, rubble, general stuff lying everywhere. Staff are uninterested & generally loiter around. The pool was vile! A layer of scum & dirty around the tiles and the water was cloudy with lots of debris - we even found a bandaid floating. The wooden lounge beds were rotten wood and so uncomfortable. There was a pungent smell of dirty water throughout. Room was primitive with a flimsy door - didn’t feel safe at all. Given a bath towel but no hand towel - bath towel was frayed & very grubby. The bed & pillow were hard as hell and lumpy!! Woke up with a sore back Breakfast was rotten. We left the next day - staff didn’t even acknowledge or ask how was our stay! The only positive is it’s close to the sunbears & orangutan sanctuaries. Sepilok is a lovely area but consider paying a bit more for somewhere better (the Nature Resort across the road was great).

Bra restaurang, trevlig atmosfär, vackert område med naturen nära. Skön pool med bar vid poolkanten. Promenadavstånd till Sepilok och sunbear. Perfekt boende för dessa utflykter. Fläkten högljudd och sängarna ok men inte jätte sköna. Skulle absolut välja detta boende igen om jag kommer tillbaka till området.

Mangler lidt rengøring her og der

Absolutly wonderful site, surrended by the nature. Pool is very welcome. Rooms are basic but ok. Avoid the dorms. Close to all major activities.

Very nice location, beautiful garden and bridges, close to the Orangutan and Sun Bear Sanctuarys. We were very lucky one morning and saw 2 Orangutans close to the restaurant. We saw Macaque Monkeys all over the property, as well as a lot of birds like herons and Kingfisher. We had delux room with balcony overlooking the garden and was very close to the pool. The room furniture and hotel furniture were outdated. They cleaned the room every day and changed the towels, but the bathroom had very strong smell after first use after each cleaning. Staff was very nice and helpful. Breakfast that was included was with very limited choice. Restaurant however had lot's of options of tasty meals.

Low standard room, hard matress, no light by the zink. Wild dogs all over the place makingnit feel a bit unsecure. Dirty pool. Gym was like a dirty storage eith 4 bikes.

Room clean and insect free. However fixtures and fittings tired and old and generally in need of attention/refurbishment. Pool looked amazing, but i didn't have time to try it out.

Perfectly located for the Sepilok orang utan and Borneo bear sanctuaries! Also the RDC! The hotel is set in a beautiful location and is full of stunning views! The owners were very welcoming and willing to share their passionate stories about the hotel! Breakfast was good - different on both mornings. Tasty and light food to set you up for the days! Dinner was also good - nice menu catering for everyone. The rooms are clean and simple - just how they should be in a rain forest!

We stayed for 2 nights, it was good value for money. This resort is located in the jungle so you can enjoy peaceful environment. Very close to orangutan and sunbear sanctuary. Breakfast options are very limited. Some things could be improved for example notice about renovation taking place in the resort, we touched few times freshly painted barrier and had problem to remove it from the body, there was no sign about that which was a bit annoying. Rooms also need some touch. Pool was nice, but opening hours are quite short (9am-5:30pm). Overall experience was good.

We did not manage to stay at this hotel for the whole of our booking, the room was dirty with ants all over the floor and suspicious stains all over the yellowed bedding. The shower didn't reach the holder and ran cold water only. Staff at the restaurant audibly laughed when we spoke to them and the food was limited and poor. As a 2 star establishment I was not expecting much but I do expect a clean room.

Economical and well situated. Close to Orang-utan and SunBear centres. Has expansive network of trails behind the property that are good for birding.

The hotel is dishevelled and grubby. The pool water looked stagnent andd was so dirty you couldn't see the bottom. I left after having walked around the grounds whilst waiting to check in.

Convenient and close to Orangutans!!

Uns ist bewusst, dass es das Klima sicherlich schwierig macht alles sauber und in Schuss zu halten, aber das Zimmer war komplett voll Schimmel. Die gesamte Decke hat geschimmelt, es war unglaublich dreckig (Bad, Boden, Bettwäsche) und das Mobiliar fiel bereits auseinander. Neben einem Hocker der fast in Einzelteilen hing, dem Bett mit Rissen und dem Schrank, der von Holzwürmern geplagt war, stand auch jedes Mal das gesamte Bad unterwasser sobald man den Wasserhahn aufgedreht hat, da nichts dicht war. Dieses Hotel gehört renoviert. Es ist eklig und veraltet. Das Personal trägt nicht wirklich zur Erhaltung des ganzen bei. Jeder Mitarbeiter den man sieht, ist ganztägig am Handy. Egal ob die Damen beim Frühstück, die Putzkräfte oder die Angestellten am Pool. Entsprechend war es wenig überraschend, dass das Zimmer an keinem der 3 Tage gemacht wurde. Es wurden lediglich frische Handtücher und Toilettenpapier vor die Tür gestellt. Der Pool sah so trüb und unschön aus, dass wir uns nicht reingetraut haben. Das Frühstück bestand aus Toast, Kartoffelspalten, Nudeln, Baked Beans, Melone und einer Eivariation plus Wasser und Kaffe. Und das alles hat leider nicht mal gut geschmeckt. Dieses Hotel würden wir nicht weiter empfehlen und auch auf keinen Fall nochmals buchen. Daran ist nichts gut, außer die Lage direkt neben den Orang Utan Rehabilitation Center, den Sonnenbären und dem Rainforrest Discovery Center.