Shangri La Kuala Lumpur

Hotels
9.2
/10
Exceptional
1,073 reviews

What Guests Say About Their Stay

Eka H. T. W.
9.7
/ 10
The check-in process is very easy, good service.
See original
Florence A. W.
9.4
/ 10
Such a great hotel with comfortable room and great service.
Susy D. N. O.
10.0
/ 10
The room is clean, the service is ok, the kids most like the fried rice. Wanting to eat outside is also easy.
See original
sanjay
10.0
/ 10
Nice hotel Very hospitable staff especially at the front desk and at the concierge. Make you feel at home inspite of being very busy.
Gervais
10.0
/ 10
Amazing! The room I picked was spacious, the tent in the front room helped my daughter sleep well. They even gave slippers for my 2 yr old daughter which was a nice touch. Electric blinds in the main bedroom and fruit bowl as conplimentary on arrival.
In the Area
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11 Jalan Sultan Ismail, Bukit Bintang, Kuala Lumpur, Malaysia, 50250

Main Facilities

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Early check-in
Laundry service
Restaurant
Health club
Wheelchair accessible
AC
Shangri La Kuala Lumpur is a hotel in a good neighborhood, which is located at Bukit Bintang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Shangri La Kuala Lumpur

11 Jalan Sultan Ismail, Bukit Bintang, Kuala Lumpur, Malaysia, 50250
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Lobby Shangri La Kuala Lumpur
Exterior 2 Shangri La Kuala Lumpur

Discover More About Shangri La Kuala Lumpur

Overview of Shangri La Kuala Lumpur

Shangri La Kuala Lumpur in Kuala Lumpur offers a blend of luxury and Malaysian hospitality, creating a memorable experience for every guest. The hotel's design reflects a modern aesthetic with subtle nods to local culture, providing a sophisticated yet welcoming atmosphere. Situated in the heart of Kuala Lumpur, Shangri La Kuala Lumpur is surrounded by a vibrant neighbourhood known for its upscale shopping, fine dining, and cultural attractions. The area is easily accessible and offers a mix of modern skyscrapers and traditional architecture.

Getting around is a breeze, with convenient access to public transport links, including the monorail and LRT, making it easy to explore the city's key areas. The hotel is also within easy reach of major business districts and tourist hotspots. Shangri La Kuala Lumpur distinguishes itself through its commitment to providing exceptional comfort and service, ensuring a seamless and enjoyable stay for all visitors.

Shangri La Kuala Lumpur

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

Shangri La Kuala Lumpur Facilities

Featuring 662 rooms in total, Shangri La Kuala Lumpur offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

The hotel boasts a range of facilities catering to diverse needs. Families can take advantage of the kids' club and babysitting services, while digital nomads will appreciate the high-speed internet and business centre. Groups can enjoy the spacious suites and communal areas, and leisure travellers can relax by the pool or indulge in spa treatments. The fitness centre is perfect for those wanting to maintain their workout routine.

The accommodation provides a range of facilities and amenities for guests, including .

Rooms are designed with comfort in mind, featuring high-speed Wi-Fi, dedicated workspaces, plush bedding, and modern bathrooms. In-room conveniences include coffee and tea making facilities, minibars, and entertainment systems, ensuring a relaxing and productive stay.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

What to Expect When Staying at Shangri La Kuala Lumpur

Expect a vibrant yet relaxed ambience at Shangri La Kuala Lumpur. Mornings are bustling with guests enjoying breakfast and preparing for their day, while evenings offer a more social atmosphere in the hotel's bars and restaurants. The common spaces are designed to encourage interaction and relaxation, providing a welcoming environment for all.

The hotel often offers a variety of activities and tours, from city sightseeing to cultural experiences. Check with the concierge for the latest offerings. Insider tips include familiarising yourself with the hotel's layout upon arrival and taking advantage of the concierge service for local recommendations. Be mindful of local customs and etiquette, such as dressing respectfully when visiting religious sites.

How to Get to Shangri La Kuala Lumpur

Kuala Lumpur International Airport (KLIA) is the primary airport serving the city. From the airport, you can reach Shangri La Kuala Lumpur in approximately 45-60 minutes by taxi or ride-sharing service. Alternatively, the KLIA Ekspres train provides a fast and efficient connection to KL Sentral station, from where you can take a short taxi or public transport ride to the hotel. Affordable bus connections are also available from KLIA to the city centre.

Food Near Shangri La Kuala Lumpur

Shangri La Kuala Lumpur typically provides a breakfast buffet with a wide selection of international and local dishes. Many rooms also offer self-catering options or kitchenettes. Nearby, you'll find a variety of cafs and restaurants catering to different tastes and budgets. For a taste of local flavours, try nasi lemak (coconut rice with accompaniments) or satay (grilled skewers with peanut sauce). Convenience stores are also readily available for snacks and drinks.

Things to Do Around Shangri La Kuala Lumpur

Explore the iconic Petronas Twin Towers, a short distance from the hotel. Visit a nearby park for a relaxing stroll or discover a historic temple showcasing local culture. A lively night market offers a taste of local street food and shopping. For a one-day walkable highlights tour, start with the Petronas Towers, then explore a nearby park, and end the day at a night market. A two-day extended stay could include a visit to a cultural site and a day trip to a nearby attraction.

Daytime activities include exploring museums and art galleries, while evening options range from fine dining to enjoying live music at a local venue.

Why Shangri La Kuala Lumpur is Popular Among Travellers

Shangri La Kuala Lumpur is popular among travellers for its combination of luxury, convenience, and excellent service. Repeat visitors often appreciate the hotel's central location, making it easy to explore the city's attractions. The value-for-money and unique experiences offered contribute to its popularity.

Tips for First-Time Visitors

Consider booking a room with a city view for an enhanced experience. Pack light clothing suitable for the tropical climate, along with a universal adaptor for your electronic devices. Be aware of local customs, such as removing your shoes before entering religious sites. English is widely spoken, making communication easy.

Best Time to Stay at Shangri La Kuala Lumpur

The best time to stay at Shangri La Kuala Lumpur depends on your preferences. The peak season is typically during the school holidays and major festivals, offering a vibrant atmosphere but potentially higher prices. The off-peak season provides quieter times and better deals, but some attractions may have limited hours. Consider planning your visit around local events and festivals for a unique cultural experience. Budget-conscious travellers may find the shoulder seasons (the months immediately before and after the peak season) offer a good balance of pleasant weather and affordable prices.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

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A reliable app for all my travel needs. Every complaint was handled professionally, and I was really satisfied with the compensation given for a minor error.
Marisa K.

All facilities in Shangri La Kuala Lumpur

Swimming Pool Shangri La Kuala Lumpur
Swimming Pool
Fitness Center Shangri La Kuala Lumpur
Fitness Center
Common Space Shangri La Kuala Lumpur
Common Space
Lobby Shangri La Kuala Lumpur
Lobby
Exterior Shangri La Kuala Lumpur
Exterior

Hotel Services

  • Concierge
  • Money changer
  • Medical service
  • Laundry service
  • Tours
  • 24-hour security
  • 24-hour Receptionist

Public Facilities

  • Early check-in
  • Parking
  • Room service
  • Coffee shop
  • Safety deposit box
  • Restaurant

Food and Drinks

  • Buffet breakfast
  • Continental breakfast

Things to Do

  • Health club
  • Massage

Nearby Facilities

  • ATM/Banking
  • Hair salon

Transportation

  • Valet parking

General

  • AC

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Shangri La Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Tourism Tax

Tourism tax MYR 10.00 will be charged upon check-in (per room/per night).

General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Shangri La Kuala Lumpur
662
Number of floors in Shangri La Kuala Lumpur
28
Another facilities in Shangri La Kuala Lumpur
Concierge, Money changer, Medical service, Laundry service, Tours

Frequently asked question in Shangri La Kuala Lumpur

What is normal check-in & check-out time at Shangri La Kuala Lumpur?
The standard check-in time at Shangri La Kuala Lumpur is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Shangri La Kuala Lumpur provide breakfast?
Yes, Shangri La Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Shangri La Kuala Lumpur have?
Shangri La Kuala Lumpur is a 5.0-star hotel.
How many floors does Shangri La Kuala Lumpur have?
Shangri La Kuala Lumpur has 28 floors.
How many rooms does Shangri La Kuala Lumpur have?
Shangri La Kuala Lumpur has 662 rooms in total.
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More Reviews from Other Guests in Shangri La Kuala Lumpur

Traveloka (114)
Other sources (959)
9.2
Exceptional
From 959 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

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Traveler Reviews Shangri La Kuala Lumpur

Number of reviews per page
20
40
Top reviews
Mohammed
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing hotel and staff! Will definitely be back.
Mami
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff tried very hard. But the facilities and rooms are very run down. My room was very dusty and I needed to request they vacuum and clean it several times.
Naveed
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Fantastic hotel , nice rooms, close to Petronas twin towers
sanjay
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice hotel Very hospitable staff especially at the front desk and at the concierge. Make you feel at home inspite of being very busy.
Gervais
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Amazing! The room I picked was spacious, the tent in the front room helped my daughter sleep well. They even gave slippers for my 2 yr old daughter which was a nice touch. Electric blinds in the main bedroom and fruit bowl as conplimentary on arrival.
Grace
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

I like the ambiance and the affable staff.
Lydia
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good: - Clean all round - Great Pool - Friendly and helpful staff - Good location - Food was okay Improvements: - Can't go in the Jacuzzi as a couple - have to go in separate ones - Limited Gluten Free food options - Food was expensive
Grace
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The city tour leaflet we took out from your front desk gave me a shrug on my shoulder when we felt shorchanged upon availing when it says 3 1/2 hrs city tour but it ended 2 1/2 hrs only. Other than the sunken bed we experienced but compensated with a free ride to airport , all went well with your services and nice staff.
Yong Shen
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very friendly and helpful staffs, room is clean and the bed is very comfortable, very close to KLCC, my top choice whenever I go to KL
Mohammed jassim
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Very nice
Hiroki
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This was our second time to stay at the Shanghai-La. The hotel gave us a wonderful experience as we expected. Would like to stay at this hotel in different location.
Hector Mausisa
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

This Shangri-La is not as pristine and perfect as other Shangri-La but it is still a great value and enjoyable.
Mark
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Amazing property, close to twin towers and shopping. Staff were wonderful, made us feel extremely welcomed. Would highly recommend.
Mahbub
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Best hotel I've stayed at yet in terms of cleanliness and comfortability. However we were woken up multiple times to kids screaming which was very annoying. I would expect better soundproofing from such an expensive hotel. Also my wife and I were just chilling in the pool, only thigh deep just having a conversation when we were interrupted and she was asked to get out of the pool because she didn't have a swimsuit on but rather a dress. I assume this is for safety reasons but we were only on the steps of the pool, standing and not swimming.
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Sidra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent service. Beautiful hotel. Great location. Would stay here again.
raymond
icon-Leisure
Leisure
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

I booked a premier selection suite again which unfortunately had been renovated and resulted in an occasional awful sour urine-like smell in the lounge room. Fortunately the bedroom was fine. The hotel supplied an air purifier for the room as due to the ASEAN Conference the hotel was fully booked. This ameliorated the smell but it was still there. The hotel's previous daily shuttle to various points has now been reduced to only 5 days but it is fairly close to Bukit Nanas monorail station so commuting is easy.
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ahmad
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

ممتاز
Asha
icon-Family
Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Amazing hotel with perfect location. Staff are so kind. Loved it so much would definitely go back
James
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Excellent hotel and quite affordable for this Filipino American traveler from Manila and San Francisco Bay Area. The best part was the Lemon Garden restaurant where we had breakfast everyday and also sampled their dinner. Both are buffets and offered amazing choices of Malay, Chinese, Indian, Japanese and European/Western cuisine. My favorite was the dessert section that offered fresh pastries and ube (yam), coconut and mango ice cream! The dining staff were very professional and friendly. Since we were there for 7 nights, the dining staff got to know us by our first names. Chef Scott has done an excellent job with the food and staff. Major thumbs up to Chef Scott, his chefs and to Daniel (hotel GM) and the Shangri-La hote staff! Our room was beautiful, comfortable, very clean and well kept by the housekeeping staff. It is an upscale hotel to which I would gladly return and stay at. Best paet was the Petronas Towers were a short 15 minute walk away, as are some restaurants.
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Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

The staff were incredible - very polite and the hotel is really well kept. Love the lobby area! Fresh orchids everywhere - would definitely recommend this place. If I’m ever in KL again, this is where I’ll be staying!
Number of reviews per page
20
40

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Fitness Center 4 Shangri La Kuala Lumpur

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.