Shangri La Kuala Lumpur

Hotels
9.2
/10
Exceptional
1,069 reviews

What Guests Say About Their Stay

Florence A. W.
9.4
/ 10
Such a great hotel with comfortable room and great service.
In the Area
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11 Jalan Sultan Ismail, Bukit Bintang, Kuala Lumpur, Malaysia, 50250

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
note: hotel was previously named Shangri-La Kuala Lumpur Shangri La Kuala Lumpur is a hotel in a good neighborhood, which is located at Bukit Bintang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Shangri La Kuala Lumpur

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11 Jalan Sultan Ismail, Bukit Bintang, Kuala Lumpur, Malaysia, 50250
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Discover More About Shangri La Kuala Lumpur

Overview of Shangri La Kuala Lumpur

Kuala Lumpur, a vibrant metropolis, offers a plethora of accommodation options, but few possess the timeless elegance and exceptional service of Shangri La Kuala Lumpur. Nestled in the heart of the city, Shangri La Kuala Lumpur provides a luxurious sanctuary amidst the urban bustle. Let's delve into what makes this hotel a top choice for discerning travellers.

Shangri La Kuala Lumpur

exudes a unique charm, blending classic sophistication with modern amenities. Its strategic location makes it an ideal base for exploring Kuala Lumpur's iconic landmarks and hidden gems.

Location and Accessibility

Situated in the Golden Triangle, Shangri La Kuala Lumpur boasts unparalleled access to Kuala Lumpur's key attractions. The Petronas Twin Towers, Bukit Bintang shopping district, and KLCC Park are all within easy reach. The hotel is well-connected to the city's efficient public transport network, with the KLCC LRT station a short walk away, providing seamless access to other parts of the city.

Ideal for Whom?

Shangri La Kuala Lumpur caters to a diverse range of guests, from business travellers seeking convenience and comfort to leisure seekers desiring a luxurious escape. Families will appreciate the spacious rooms and child-friendly facilities, while couples can indulge in romantic dinners and spa treatments.

Style and Atmosphere

The hotel's style is best described as classic elegance with a contemporary twist. Expect opulent décor, plush furnishings, and impeccable attention to detail. The atmosphere is one of refined tranquility, offering a welcome respite from the city's energetic pace.

Shangri La Kuala Lumpur

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

What to Expect When Staying at Shangri La Kuala Lumpur

Featuring 662 rooms in total, Shangri La Kuala Lumpur offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, 24-Hour Front Desk, Parking.

Room Types

Shangri La Kuala Lumpur offers a variety of room types to suit different needs and preferences. These typically include Deluxe Rooms, offering comfortable and stylish accommodation; Executive Suites, providing more space and enhanced amenities; and luxurious Presidential Suites, boasting unparalleled views and opulent furnishings. Connecting rooms are often available for families.

Expect a sophisticated and serene ambience at Shangri La Kuala Lumpur. The focus is on providing a luxurious and relaxing experience for all guests.

Social Vibe

While Shangri La Kuala Lumpur isn't known for a raucous social scene, it offers several opportunities for interaction. The hotel's restaurants and bars provide elegant settings for socializing, and the concierge can arrange bespoke experiences for guests who wish to explore the city together.

Types of Guests

Shangri La Kuala Lumpur primarily attracts discerning travellers seeking a high level of comfort and service. You'll likely encounter a mix of international business travellers, couples on romantic getaways, and families enjoying a luxurious vacation.

Activities and Events

Shangri La Kuala Lumpur often hosts special events and promotions, such as themed dinners, afternoon tea sessions, and spa packages. The concierge can also assist with arranging city tours and excursions to nearby attractions.

House Rules and Etiquette

As a luxury hotel, Shangri La Kuala Lumpur maintains a high standard of etiquette. Guests are expected to dress appropriately in public areas and respect the privacy of other guests. Standard hotel policies regarding noise levels and smoking apply.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

How to Get to Shangri La Kuala Lumpur

Reaching Shangri La Kuala Lumpur is straightforward, thanks to its central location and excellent transport links.

Nearest Stations

The KLCC LRT station is the closest train station, providing direct access to other parts of Kuala Lumpur. Several bus stops are also located near the hotel, offering convenient connections to various destinations.

Taxi and Ride-Hailing

Taxis and ride-hailing services are readily available throughout Kuala Lumpur. Simply input "Shangri La Kuala Lumpur" as your destination in your ride-hailing app, and drivers will be familiar with the location.

Walking Distance

Shangri La Kuala Lumpur is within walking distance of many major attractions, including the Petronas Twin Towers, KLCC Park, and the Aquaria KLCC. Bukit Bintang, known for its vibrant shopping and dining scene, is also a pleasant walk away.

Food Near Shangri La Kuala Lumpur

A culinary adventure awaits you near Shangri La Kuala Lumpur, with options ranging from fine dining to local street food.

Breakfast and Drinks

Shangri La Kuala Lumpur offers an extensive breakfast buffet with a wide variety of international and local dishes. The hotel's bars serve a range of cocktails, wines, and other beverages.

Self-Catering

While Shangri La Kuala Lumpur doesn't offer self-catering facilities, numerous convenience stores and supermarkets are located nearby, allowing you to stock up on snacks and drinks.

Recommended Eateries

Within walking distance, you'll find a plethora of dining options. For fine dining, try Nobu Kuala Lumpur or Marini's on 57. For local cuisine, explore the food stalls in Bukit Bintang or head to Jalan Alor for a vibrant street food experience.

Things to Do Around Shangri La Kuala Lumpur

From iconic landmarks to cultural experiences, there's no shortage of things to do near Shangri La Kuala Lumpur.

Tourist Attractions

The Petronas Twin Towers are a must-see, offering breathtaking views of the city. KLCC Park provides a green oasis in the heart of the city, perfect for a relaxing stroll. Aquaria KLCC is home to a diverse range of marine life.

Nightlife and Culture

Explore the vibrant nightlife of Bukit Bintang, with its numerous bars and clubs. Immerse yourself in the local culture at the Central Market, a hub for arts and crafts. Visit the Islamic Arts Museum Malaysia to learn about Islamic art and culture.

Itinerary Suggestions

For solo travellers, a day exploring KLCC Park, the Petronas Twin Towers, and Aquaria KLCC is a great start. Group travellers can enjoy a guided tour of the city, followed by dinner and drinks in Bukit Bintang.

Why Shangri La Kuala Lumpur is Popular Among Travelers

Shangri La Kuala Lumpur consistently receives high ratings from travellers due to its exceptional service, luxurious amenities, and prime location. Guests appreciate the hotel's attention to detail, comfortable rooms, and convenient access to Kuala Lumpur's attractions.

Tips for First-Time Visitors

Make the most of your stay at Shangri La Kuala Lumpur with these helpful tips.

Room Choice

For the best views, opt for a room on a higher floor. If travelling with family, consider booking connecting rooms for added space and convenience. For solo travellers, a deluxe room offers ample comfort and style.

What to Pack

Pack light, comfortable clothing suitable for Kuala Lumpur's tropical climate. Don't forget sunscreen, insect repellent, and a hat. A universal adapter is essential for charging your electronic devices.

Language and Customs

English is widely spoken in Kuala Lumpur, making communication easy for most travellers. Be aware of local customs, such as dressing modestly when visiting religious sites. Remove your shoes before entering temples and mosques.

Best Time to Stay at Shangri La Kuala Lumpur

Kuala Lumpur enjoys a tropical climate year-round, but the best time to visit depends on your preferences.

Seasonal Advice

The dry season (May to September) offers the most pleasant weather, with sunny skies and lower humidity. The shoulder seasons (March-April and October-November) can also be good times to visit, with fewer crowds and lower prices. The monsoon season (November to February) can bring heavy rainfall, but it rarely lasts all day.

Event-Based Travel

Kuala Lumpur hosts numerous festivals and events throughout the year. Consider visiting during Thaipusam (January/February) for a vibrant Hindu festival or during Hari Raya Aidilfitri (dates vary) to experience the local culture. University holidays can result in higher prices and increased crowds.

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All facilities in Shangri La Kuala Lumpur

Others Shangri La Kuala Lumpur
Others

Hotel Services

  • Concierge
  • Money changer
  • Medical service
  • Laundry service
  • Tours
  • 24-hour security
  • 24-hour Receptionist

Public Facilities

  • Early check-in
  • Parking
  • Room service
  • Coffee shop
  • Safety deposit box
  • Restaurant

Food and Drinks

  • Buffet breakfast
  • Continental breakfast

Things to Do

  • Health club
  • Massage

Nearby Facilities

  • ATM/Banking
  • Hair salon

Transportation

  • Valet parking

General

  • AC

Accessibilty

  • Wheelchair accessible

Accommodation Policy & General Information in Shangri La Kuala Lumpur

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
14:00 - 14:00
Check-out:
12:00 - 12:00

Tourism Tax

Tourism tax MYR 10.00 will be charged upon check-in (per room/per night).

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
14:00 - 14:00 - 12:00 - 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Shangri La Kuala Lumpur
662
Number of floors in Shangri La Kuala Lumpur
28
Another facilities in Shangri La Kuala Lumpur
Concierge, Money changer, Medical service, Laundry service, Tours

Frequently asked question in Shangri La Kuala Lumpur

What are available facilities at Shangri La Kuala Lumpur?
There are top facilites at Shangri La Kuala Lumpur such as AC, Restaurant, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at Shangri La Kuala Lumpur?
The standard check-in time at Shangri La Kuala Lumpur is starting from 14:00 - 14:00 while the latest check-out time is at 12:00 - 12:00
Does Shangri La Kuala Lumpur provide breakfast?
Yes, Shangri La Kuala Lumpur provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Shangri La Kuala Lumpur

Traveloka (110)
Other sources (959)
9.2
Exceptional
From 959 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.2

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Traveler Reviews Shangri La Kuala Lumpur

Number of reviews per page
20
40
Top reviews
Paul
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Very central and ideally placed for walking around the city to see the sights, shopping and dining, friendly staff and a great service would highly recommend!
robert
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly staff, hotel was in great condition
Mohan
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great place to stay
Abdalla
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excellent hotel
uzma
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very comfortable stay. Beds were very comfortable and breakfast was varied and delicious. Staff were helpful and polite. Good central location.. very vlesn.
Guanghui
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Front desk Hao Ren not just made check in smooth also he looked after my whole stay, made me feel at home. Room cleaning was done nicely every day, and team working at lounge was super nice.
Robert
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Great location. Good food options around the area, and in the hotel. Travelling on business and this is my choice in KL
Deleep
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Exelaint service . Top notch customer care.
Shalini
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent experience at the KL shangri-la! On entry the vibe of the lobby, customer service takes you in royally. The buffet is plentiful with local specialities added. We purchased the lounge experience, well worth it!
Hinesh
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great hotel good location and service, breakfast was very good. More of an old traditional decor nice pool etc
Tenney
icon-Leisure
Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent shuttle services to 4 major shopping centers.
Ali
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Amazing
Wai Ping
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

The front desk - Shermin was super friendly and she noticed and called out on my partner’s birthday and sent a cake to our room. This came as a lovely surprise to both of us. We enjoyed the dinner at Arthur’s and scrumptious breakfast buffet at Lemon Garden!
Maddie
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

It takes a lot for me to give 5* but the Shangri-la KL really deserves it for the price. The lobby is a sight in itself, the service is attentive and charming, the room was very comfortable with a lovely view of the city. It was the only hotel during my trip where I was able to adjust the a/c above "arctic blizzard". It's very conveniently located for the monorail and for the Petronas and KL towers. The one thing where there is scope for improvement is the pool, which was very dated and out of keeping with the rest of the hotel. But still, there were plenty of sunbeds (some in full shade) and a poolside bar. If I come back to KL, I will look for a room here first. Can't give higher praise than that.
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kayvan
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

I didn't received the room upgrade, instead they gave me free breakfast buffet and lounge access. Helpful and friendly staffs. This hotel is within walking distance of Petronas towers and 2 very nice shopping centers. This hotel is a true 5 start hotel.
Priyan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Service and attention to details
Charles
icon-Leisure
Leisure
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Fantastic hotel offering great food and accommodation with friendly and helpful staff.
Alfred
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very nice hotel
HEMENDRA
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Great stay. Lovely staff
Rosemary
icon-Leisure
Leisure
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Lovely people as alway
Number of reviews per page
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Others 4 Shangri La Kuala Lumpur

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
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