Shangri La Rasa Ria Kota Kinabalu

This is a beautiful property with an incredible reserve on site. There are so many beautiful positives about this resort. The staff are warm and friendly. We stayed in the garden executive suite which was great for us as as a family with 2 small children. The room was large with beautiful decor. The kids pool area was great for both kids (5 8). The kids club is included in stay and had several activities but neither of my children wanted to take part. There are several chargeable water ports and free use of kayaks and bodyboards each day. There is a dedicated games area with several board games and food ball tables etc. The highlight is the amazing reserve - several walks and tours take place with the knowledgable staff. We took the sunrise breakfast which was incredible. Breakfast is great with a huge variety and dedicated kids area. The only downside to the resort is the price of food for both lunch and dinner. This is incredibly pricey and you can easily spend £150 on dinner for a family of 4 (without alcohol). If we were to book again I would definitely get an all inclusive rate. Service for lunch and dinner is also quite slow which can be frustrating at times. However we would return in a heartbeat and would heartily recommend.

The resort is nestled in a quiet part of Sabah far away from city noise. It’s an idyllic place to be whether you’re there with family like us or if you want to go there for a couple’s getaway. The beach is really nice where you can have fun water sport activities. The staff are great and will always find a way to keep your holidays stress free and memorable. A few notes for the management. The building is showing a bit of age. I’d recommend the hotel to update the doors, wooden furniture and carpets in particular as they are showing signs of wear. The hotel particularly needs to clean the beach all the way across and not just in the front of the hotel. We had to turn back from our walk after a few minutes as it appeared that nobody was cleaning the beach to the right of the property.

We were a group of women celebrating our 40th birthday’s. From the moment we arrived, the staff for so kind and welcoming. The resort is beautifully located. The pool was amazing and the food and drinks were superb. We tried a bit of everything- from hiking the reserve, SUP pool yoga, beach volleyball, karaoke, waterslides, the day spa…we decided to upgrade our rooms for the last couple days and made use of the Ocean View Rooms which have a bath on the balcony. We met Fiona the General Manager and she ensured the staff went above and beyond for us and organised a special dinner and breakfast. I honestly couldn’t fault anything and I keep telling everyone how much we loved every second. I cannot wait to go back. Thank you again for everything!!