Sunstone Hotel Penang

Hotels
7.9
/10
Pleasant
562 reviews

What Guests Say About Their Stay

Hotel Area (5)
Surroundings (4)
Staff Friendliness (4)
Bedroom (4)
Indriana Rusmajie
9.4
/ 10
The room is fine, comfortable and the toilet is very good.
Stefani
9.1
/ 10
Near Lam Wah Ee Hospital. Near food market.
In the Area
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17M, Lebuhraya Batu Lanchang, Taman Seri Damai, Georgetown, Jelutong, Penang, Malaysia, 11600

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Sunstone Hotel Penang is a hotel in a good neighborhood, which is located at Jelutong. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Sunstone Hotel Penang

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17M, Lebuhraya Batu Lanchang, Taman Seri Damai, Georgetown, Jelutong, Penang, Malaysia, 11600
Lobby Sunstone Hotel Penang
Lobby 2 Sunstone Hotel Penang

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Overview of Sunstone Hotel Penang

Discover the unique charm of Sunstone Hotel Penang, a modern accommodation nestled in the heart of Penang. Its strategic location offers easy access to the city's vibrant attractions and cultural hotspots, making it an ideal base for exploring all that Penang has to offer.

Location and Accessibility

Situated in a prime area of Penang, Sunstone Hotel Penang is conveniently located near key landmarks and public transport links. You'll find it easy to explore the city, with bus stops and taxi ranks readily available. The hotel's central location means you're never far from the action.

Ideal for Whom?

Sunstone Hotel Penang caters to a wide range of travellers, from solo adventurers to couples and small groups. Its comfortable and well-equipped rooms make it suitable for both short city breaks and longer stays. Whether you're here for sightseeing, business, or simply to relax, Sunstone Hotel Penang provides a welcoming environment.

Style and Atmosphere

The style of Sunstone Hotel Penang is modern and minimalist, with a focus on comfort and functionality. The atmosphere is relaxed and friendly, making it easy to unwind after a day of exploring. The hotel's design incorporates local elements, giving it a unique Penang flavour.

Sunstone Hotel Penang

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

What to Expect When Staying at Sunstone Hotel Penang

Featuring 22 rooms in total, Sunstone Hotel Penang offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi.

Room Types

Sunstone Hotel Penang offers a variety of room types to suit different needs and preferences. These include standard rooms, deluxe rooms, and family suites, all designed with comfort and convenience in mind. Each room is equipped with modern amenities to ensure a pleasant stay.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

Sunstone Hotel Penang Facilities

Expect a relaxed and welcoming atmosphere when you stay at Sunstone Hotel Penang. The staff are friendly and helpful, and the hotel is designed to provide a comfortable and convenient experience for all guests.

Social Vibe

Sunstone Hotel Penang offers a balanced atmosphere, catering to both those seeking social interaction and those who prefer a quieter environment. There are communal areas where guests can mingle, as well as private spaces for relaxation.

Types of Guests

Sunstone Hotel Penang attracts a diverse range of guests, including international visitors, business travellers, and families. Its central location and comfortable amenities make it a popular choice for those looking to explore Penang.

Activities and Events

While Sunstone Hotel Penang may not organise specific weekly activities, its central location means you're never far from Penang's vibrant cultural scene. The staff can provide recommendations for local events, tours, and attractions.

House Rules and Etiquette

Like any accommodation, Sunstone Hotel Penang has a few simple house rules to ensure a comfortable stay for all guests. These include respecting quiet hours and keeping communal areas tidy. Guests are also encouraged to be mindful of local customs and traditions.

How to Get to Sunstone Hotel Penang

Getting to Sunstone Hotel Penang is easy, thanks to its central location and good transport links.

Nearest Stations and Airports

The nearest airport is Penang International Airport (PEN). From there, you can take a taxi or bus to Sunstone Hotel Penang. The main bus terminal, Komtar Bus Terminal, is also within easy reach.

Directions for Taxi Users

If you're arriving by taxi, simply provide the driver with the hotel's address. Most drivers will be familiar with the location, but it's always a good idea to have the address written down just in case.

Walking Distance to Major Spots

Sunstone Hotel Penang is within walking distance of many major attractions, including Georgetown's historic streets, local markets, and popular eateries. This makes it easy to explore the city on foot.

Food Near Sunstone Hotel Penang

Penang is a food lover's paradise, and Sunstone Hotel Penang is surrounded by a wide variety of dining options.

Breakfast and Drinks

While Sunstone Hotel Penang may not have an on-site restaurant, there are plenty of cafes and eateries nearby where you can enjoy breakfast and other meals.

Kitchen Facilities

Check with Sunstone Hotel Penang directly regarding kitchen facilities for self-catering. Even if there aren't extensive cooking facilities, you'll find plenty of affordable and delicious food options just a short walk away.

Recommended Eateries

Within walking distance of Sunstone Hotel Penang, you'll find a range of cafes, convenience stores, and restaurants serving everything from local Penang cuisine to international dishes. Be sure to try some of the local specialties, such as Char Kway Teow and Assam Laksa.

Things to Do Around Sunstone Hotel Penang

Penang offers a wealth of attractions and activities, and Sunstone Hotel Penang is the perfect base for exploring them.

Tourist Attractions

Nearby tourist attractions include Georgetown's UNESCO World Heritage Site, Kek Lok Si Temple, and Penang Hill. These are all easily accessible from Sunstone Hotel Penang by public transport or taxi.

Night Markets and Cultural Spots

Don't miss the chance to visit one of Penang's vibrant night markets, where you can sample local street food and browse for souvenirs. Other cultural spots include museums, art galleries, and historic buildings.

Itinerary Suggestions

For solo travellers, a day exploring Georgetown's street art and historic architecture is a must. For groups, consider a visit to Penang Hill for panoramic views of the island, followed by a delicious seafood dinner.

Why Sunstone Hotel Penang is Popular Among Travelers

Sunstone Hotel Penang is popular among travellers for its convenient location, comfortable rooms, and friendly service. Its central location makes it easy to explore Penang's attractions, while its modern amenities ensure a pleasant stay.

Tips for First-Time Visitors

If you're visiting Sunstone Hotel Penang for the first time, here are a few tips to help you make the most of your stay.

Best Room Choice

Consider your travel style and needs when choosing a room. If you're travelling solo, a standard room may be sufficient. For families or groups, a larger suite may be more comfortable.

What to Pack

Penang has a tropical climate, so pack light, breathable clothing. Don't forget sunscreen, insect repellent, and a hat. Comfortable walking shoes are also essential for exploring the city.

Language and Customs

English is widely spoken in Penang, so you shouldn't have any trouble communicating. However, it's always a good idea to learn a few basic Malay phrases. Be mindful of local customs and traditions, and dress respectfully when visiting religious sites.

Best Time to Stay at Sunstone Hotel Penang

The best time to visit Penang depends on your preferences and priorities.

Seasonal Advice

The dry season (November to February) is generally considered the best time to visit Penang, with sunny skies and pleasant temperatures. However, this is also peak season, so expect higher prices and larger crowds. The shoulder seasons (March-April and September-October) offer a good balance of weather and affordability.

Event-Based Travel

Penang hosts a variety of festivals and events throughout the year, including Chinese New Year, Thaipusam, and the Penang International Food Festival. If you're interested in experiencing these events, be sure to book your accommodation well in advance.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

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All facilities in Sunstone Hotel Penang

Common Space Sunstone Hotel Penang
Common Space
Lobby Sunstone Hotel Penang
Lobby
Exterior Sunstone Hotel Penang
Exterior
Bedroom Sunstone Hotel Penang
Bedroom

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

General

  • AC
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Smoking area

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Multilingual staff

In-room Facilities

  • Desk
  • Shower
  • TV

Transportation

  • Limited parking
  • Parking with surcharge

Public Facilities

  • Coffee shop
  • Elevator

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Sunstone Hotel Penang

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is being included in Hotel's Room Rate. With effect from 01 September 2017, with reference to the Law of Malaysia Act 791, Tourism Act 2017, hotel guests who are non-Malaysian or non-Permanent Resident of Malaysia, are committed to a Tourism Tax of MYR 10.00 nett per room night of stay as determined and imposed by the Malaysian Government, which is not included in the reservation and will be collected by the hotel upon check in. This is to be applied in-addition to existing fees/taxes levied and the existing local tourism fee in Penang.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Available rooms at Sunstone Hotel Penang
22
Number of floors in Sunstone Hotel Penang
2
Another facilities in Sunstone Hotel Penang
ATM/Banking, Beauty salon, Grocery, Hair salon, Laundry

Frequently asked question in Sunstone Hotel Penang

What are available facilities at Sunstone Hotel Penang?
There are top facilites at Sunstone Hotel Penang such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sunstone Hotel Penang?
The standard check-in time at Sunstone Hotel Penang is starting from From 15:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Sunstone Hotel Penang

7.9
Pleasant
From 562 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

7.7

Meal

7.4

Location

8.0

Service and Facilites

7.7

People often mention about Sunstone Hotel Penang
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Staff Friendliness (3)
Soundproof (3)
Hotel Area (3)
Surroundings (2)
Ambiance (2)
Distance to City Center (1)
Accessibility (1)
Family Friendly (1)
Activity Option (1)
Check-in/out Time (1)
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Traveler Reviews Sunstone Hotel Penang

Number of reviews per page
20
40
Customer reviews
M***a
icon-Medical
Medical
icon-origin-TRAVELOKA
8.0
/10
Reviewed 11 week(s) ago
TV channels are not working properly.
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E***n
icon-Medical
Medical
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8.1
/10
Reviewed 13 week(s) ago
Near the Lam Wah Ee hospital, food court.
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hasbi i. s.
icon-Medical
Medical
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9.4
/10
Reviewed 18 week(s) ago
The staff is very friendly, both male and female.
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C***t
icon-origin-TRAVELOKA
9.4
/10
Reviewed 22 week(s) ago
This hotel is very comfortable and quiet.. the distance to the hospital is long, wow, 30 minutes walk and you'll arrive... the staff are friendly and kind, the rooms are clean and nice, the bathroom is clean. It's satisfying to stay here...
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Accommodation's Reply
30 Mar 2025
Thank you for choosing to stay at our hotel. Don't hesitate to come here. See you again
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A***a
icon-Medical
Medical
icon-origin-TRAVELOKA
5.4
/10
Reviewed 43 week(s) ago
The only good thing about this hotel is its location to Lam Wah Ee Hospital. The rest is bad. The receptionist is rude. I checked in for 2 days, and on the first day I was a no show because the plane was delayed. But they unilaterally canceled my 2nd day. After a little confirmation, they gave me a room for my 2nd day. In the morning, the electricity in the room suddenly went out. And after confirming to the reception at the time of check out (8-9 am I c. O) there was no apology at all from the reception. Even when I left there was no word of thanks for staying.
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1 people find it helpful
Accommodation's Reply
31 Oct 2024
First, thank you for staying at our hotel. To your knowledge, we were not informed about cancellation or non-attendance from your side, even when you were present at the hotel on the second day early from the check-in time, we also gave you an early check-in without having to wait until the check-in time. at 2pm. Regarding the lack of apology, we have investigated our receptionist who issued an apology even though we did not receive a report from another room that had no electricity that day. Regarding the thank you, our receptionist said thank you after he signed the deposit receipt. Please don't make this incorrect charge. Thank you. again for staying at Sunstaone and sorry if you had a bad experience
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S***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 49 week(s) ago
The hotel is near to Lam wah ee hospital. There is a market infront. Just walk across to the market. There are so many kind of food in the market. The room is a bit old. The picture of the room is so good. But it 's opposite to the reality. We get a room with no window. So it feels Stuffy inside the room. Fortunately we just stay for one night.
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2 people find it helpful
J***i
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Medical
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9.4
/10
Reviewed 56 week(s) ago
The hotel staff is very friendly, if the room is available then you can check in straight away, no need to wait until the time is up. The rooms are comfortable and nice, the wifi is also smooth.
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2 people find it helpful
Accommodation's Reply
16 Jul 2024
Thank you for your support...Please come here again..Thank you for choosing Susntone Hotel
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Sarihon S.
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8.5
/10
Reviewed 59 week(s) ago
Comfortable while staying here, the officers are all friendly.
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Accommodation's Reply
05 Jul 2024
THANKYOU FOR YOUR SUPPORT..HOPE YOU ENJOY WITH THE STAY YA..DO COME AGAIN YA
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Brahma W. S.
icon-Medical
Medical
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8.2
/10
Reviewed 65 week(s) ago
Good, neat, suitable for those of us who want to go to Lamwahee Hospital nearby 👌.
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2 people find it helpful
Sonya M.
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Medical
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9.1
/10
Reviewed 66 week(s) ago
The hotel is in accordance with the price offered, the staff is friendly and close to the market so it is easy to find food, each floor is provided with a water dispenser so you can refill it for free. If possible, the AC facility should be moved because it is directly facing the face/head. Because the ceiling is not high.
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3 people find it helpful
Accommodation's Reply
09 May 2024
Thank you for your input, we will fix all the shortcomings.
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a***a
icon-Medical
Medical
icon-origin-TRAVELOKA
6.5
/10
Reviewed 75 week(s) ago
Pengalaman nginap di sunstone bawa orang tua berobat karena deket sama lwe hospital, resepsionisnya arogant ngotot kesalahan dari mereka enggan mengucapkan kata maaf padahal salah mereka yang ngitung harga kamar. Wifi nya juga ga lelet banget, kasurnya kurang nyaman. Nginap 3 hari tapi tisu toilet uda habis ga di tambahkan. Yang bagusnya ada disediakan kursi roda, ada dispenser juga bisa ulang air. Tapi Udah trauma sekali sama resepsionisnya yang ngotot dan arogant. Tak akan pernah balik lagi ke hotel ini.
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6 people find it helpful
Evie R. E. B.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 76 week(s) ago
Bed 2 besar, bersih, air lancar, toilet bersih, cocok untuk keluarga.
1 people find it helpful
Accommodation's Reply
30 Mar 2024
Thank you for your support..Please come and stay again...We will try to give the best for everyone
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Rizky D. L.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 79 week(s) ago
Old hotel and smellyy
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seftirina s.
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9.7
/10
Reviewed 83 week(s) ago
The accommodation is really clean, I booked a family room (double-double) and the room is indeed spacious, the toiletries are toothbrush+ toothpaste, soap dispenser in the shower cabin. The hotel is a walking distance to laundry, food court, convenience store, KFC, Bank Niaga, and hospital lam wah Ee. The price is really worth it. The elevator is rather small but other than that, this was a good place to stay.
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Diana Rosa
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8.5
/10
Reviewed 83 week(s) ago
Fasilitas sesuai harga. Cukup menyenangkan.
1 people find it helpful
Yudhi R.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 92 week(s) ago
The AC is not cold enough, the TV is difficult to turn on, the distance to Lam Wah Ee Hospital has to be turned around 850 meters, the WiFi is slow.
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Marlina Sentot
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8.8
/10
Reviewed 105 week(s) ago
Good location, easy and near to food centre.
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lidyawati
icon-origin-TRAVELOKA
5.6
/10
Reviewed 107 week(s) ago
Friendly staff. But the room is smelly, and the toilet is clogged. Since I only stayed 2 nights, I didn't complain.
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1 people find it helpful
Ryan S.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 109 week(s) ago
Booked on room 209 / family room. Pros. Clean, near market and food court, near lam wah ee hospital. Unlimited drinking water. Cons low water pressure. Limited hot water
1 people find it helpful
tuti a.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 126 week(s) ago
Friendly reception. Clean according to the price. Close to RS Jalan about 10 minutes close to KFC so eat well too.
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8 people find it helpful
Number of reviews per page
20
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Exterior 4 Sunstone Hotel Penang

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