Sunway Hotel Seberang Jaya

Hotels
8.5
/10
Very Good
1,008 reviews

What Guests Say About Their Stay

Room Space (9)
Bathroom (9)
Accessibility (7)
Staff Friendliness (7)
NOOR F.
9.4
/ 10
Reasonable price with comfort room. Preferable to all. Easy access to Sunway Town.
Hasnol K.
8.5
/ 10
Always the first choice whenever I visit Penang...
Mark Chow
9.4
/ 10
Overall, the place is clean and cozy. Reasonable price range and satisfying breakfast. Will definitely stay again in the future.
Heng Gek Ting
8.5
/ 10
Clean, comfortable, good service, nice location. Will recommend to friend.
Roslinda R.
8.5
/ 10
Convenience and recommended to all
In the Area
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No 11, Lebuh Tenggiri Dua, Pusat Bandar Seberang Jaya, Prai, Seberang Jaya, Seberang Perai, Penang, Malaysia, 13700

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
WiFi
Sunway Hotel Seberang Jaya is a hotel is located at Seberang Jaya. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Sunway Hotel Seberang Jaya

No 11, Lebuh Tenggiri Dua, Pusat Bandar Seberang Jaya, Prai, Seberang Jaya, Seberang Perai, Penang, Malaysia, 13700
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Lobby Sunway Hotel Seberang Jaya
Exterior 2 Sunway Hotel Seberang Jaya

Discover More About Sunway Hotel Seberang Jaya

Overview of Sunway Hotel Seberang Jaya

Looking for a comfortable and convenient stay in Seberang Jaya? Sunway Hotel Seberang Jaya offers a blend of modern amenities and a strategic location, making it a solid choice for exploring the area. Whether you're here for business or leisure, Sunway Hotel Seberang Jaya aims to provide a hassle-free experience.

Sunway Hotel Seberang Jaya exudes a unique charm, blending contemporary design with a welcoming atmosphere. It's a place where you can unwind after a busy day of exploring or working.

Location, Location, Location

Situated in Seberang Jaya, Sunway Hotel Seberang Jaya boasts excellent connectivity. It's within easy reach of key landmarks and offers convenient access to public transport. Getting around is a breeze, whether you're heading to the city centre or exploring the surrounding areas.

Ideal for...

Sunway Hotel Seberang Jaya caters to a wide range of guests. Its convenient location and comfortable rooms make it suitable for business travellers, while its proximity to local attractions appeals to leisure travellers. It's a versatile option for anyone visiting Seberang Jaya.

Style and Atmosphere

The hotel's style is modern and functional, with a focus on creating a relaxing environment. The atmosphere is generally calm and welcoming, providing a comfortable base for your travels.

Sunway Hotel Seberang Jaya

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

What to Expect When Staying at Sunway Hotel Seberang Jaya

Featuring 202 rooms in total, Sunway Hotel Seberang Jaya offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, 24-Hour Front Desk, Parking, WiFi.

Room Types

Sunway Hotel Seberang Jaya offers a variety of room types to suit different needs. These typically range from superior rooms to suites, each designed with comfort and convenience in mind. Expect comfortable beds, en-suite bathrooms, and essential amenities such as air conditioning, a television, and complimentary Wi-Fi.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

Sunway Hotel Seberang Jaya Facilities

Expect a generally relaxed and comfortable atmosphere at Sunway Hotel Seberang Jaya. It's a place where you can unwind and recharge.

Social Vibe

Sunway Hotel Seberang Jaya generally offers a more quiet ambience, perfect for those seeking a restful stay. While it may not be a social hub, it provides a comfortable and private environment.

Types of Guests

Sunway Hotel Seberang Jaya tends to attract a mix of guests, including business travellers, couples, and small families. It's a popular choice for those seeking a convenient and comfortable base in Seberang Jaya.

House Rules

Like most hotels, Sunway Hotel Seberang Jaya has standard house rules to ensure a pleasant stay for all guests. These typically include quiet hours, no smoking in rooms, and responsible use of facilities. Be sure to check the specific rules upon arrival.

How to Get to Sunway Hotel Seberang Jaya

Getting to Sunway Hotel Seberang Jaya is relatively straightforward, thanks to its central location.

Nearest Transport Hubs

The Penang Sentral Bus Terminal and Butterworth Railway Station are the nearest transport hubs, providing easy access to Sunway Hotel Seberang Jaya. From there, you can easily take a taxi or ride-hailing service to the hotel.

Directions

Taxis and ride-hailing services are readily available and offer a convenient way to reach Sunway Hotel Seberang Jaya. Simply provide the hotel's address, and the driver will take you directly there. The hotel is also easily accessible by car, with ample parking available for guests.

Food Near Sunway Hotel Seberang Jaya

You'll find plenty of dining options in the vicinity of Sunway Hotel Seberang Jaya.

Breakfast and Drinks

Sunway Hotel Seberang Jaya offers a variety of breakfast options at its on-site restaurant. You can also enjoy drinks and snacks at the hotel's bar or lounge.

Self-Catering

If you prefer self-catering, check if your room has a mini-fridge. There are also convenience stores nearby where you can purchase snacks and drinks.

Recommended Eateries

Within walking distance of Sunway Hotel Seberang Jaya, you'll find a variety of cafes and restaurants offering local and international cuisine. Explore the area to discover your favourite spots, including local hawker stalls and seafood restaurants.

Things to Do Around Sunway Hotel Seberang Jaya

Seberang Jaya offers a range of attractions and activities.

Tourist Hotspots

Explore nearby tourist attractions, such as the Penang Bridge, Sunway Carnival Mall, and the iconic Kek Lok Si Temple. There's something for everyone in the area.

Cultural Experiences

Immerse yourself in the local culture by visiting night markets, museums, and cultural centres. These offer a glimpse into the rich heritage of the region. Don't miss the opportunity to try local delicacies and experience the vibrant street life.

Itinerary Ideas

For solo travellers, consider exploring the local markets and trying street food. For group travellers, plan a day trip to nearby attractions or enjoy a relaxing evening at a local restaurant. Families can enjoy a visit to the Penang Bird Park or the Entopia Butterfly Farm.

Why Sunway Hotel Seberang Jaya is Popular Among Travelers

Sunway Hotel Seberang Jaya is popular among travellers due to its convenient location, comfortable rooms, and range of facilities. It offers a hassle-free stay at a reasonable price, making it a popular choice for both business and leisure travellers. The hotel's friendly staff and excellent service also contribute to its popularity.

Tips for First-Time Visitors

Here are some tips to help you make the most of your stay at Sunway Hotel Seberang Jaya.

Room Choice

If you're a light sleeper, request a room away from the main road. If you're travelling with family, consider booking connecting rooms for added space and convenience. Higher floors often offer better views.

Packing Essentials

Pack light clothing suitable for the tropical climate. Don't forget essentials such as sunscreen, insect repellent, and a universal adapter. A hat and sunglasses can also be useful for outdoor activities.

Language

English is widely spoken in Malaysia, so you shouldn't have any communication problems. However, learning a few basic Malay phrases can be helpful and appreciated by locals.

Local Customs

Be respectful of local customs and traditions. Dress modestly when visiting religious sites, and avoid public displays of affection. It's also customary to remove your shoes before entering someone's home or certain shops.

Best Time to Stay at Sunway Hotel Seberang Jaya

The best time to visit Seberang Jaya depends on your preferences.

Seasonal Advice

The weather in Malaysia is generally hot and humid year-round. The dry season (March to September) is ideal for outdoor activities, while the wet season (October to February) can bring heavy rainfall. Be prepared for occasional showers regardless of when you visit.

Event-Based Travel

Consider visiting during local festivals such as Chinese New Year, Hari Raya, or Deepavali for a unique cultural experience. However, be aware that prices may be higher and availability may be limited during these periods. Booking in advance is highly recommended.

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All facilities in Sunway Hotel Seberang Jaya

Fitness Center Sunway Hotel Seberang Jaya
Fitness Center
Lobby Sunway Hotel Seberang Jaya
Lobby
Exterior Sunway Hotel Seberang Jaya
Exterior
Bedroom Sunway Hotel Seberang Jaya
Bedroom
In-room Bathroom Sunway Hotel Seberang Jaya
In-room Bathroom

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tours

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Transportation

  • Area shuttle with surcharge
  • Car rental
  • Limited parking
  • Limo or town car service
  • Secure parking

General

  • AC
  • Connecting rooms
  • Heater
  • Non-smoking room
  • Smoke-free

Food and Drinks

  • A la carte breakfast
  • Breakfast
  • Vegetarian meal

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Wheelchair accessible

Public Facilities

  • Parking
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Business center
  • Photocopier

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Kids and Pets

  • Babysitting with surcharge

Things to Do

  • Fitness center

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Sunway Hotel Seberang Jaya

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Facility

Lounge closed temporarily from 4-11-2025 to 31-12-2025.

General Check-in Instructions

Sunway Hotel Seberang Jaya is now a Smoke-free Zone. All room is strictly non-smoking. Hotel reserves right for further action if guests were unable to follow non-smoking policy. Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein. Effective 1 September 2018, rates are quoted in Malaysian Ringgit (MYR) subject to 6% service tax, the Local Government Fee of MYR3 per room per night for a 4-star hotel and 10% service charge. Additionally, the MYR10 Tourism Tax (TTx) will be imposed on all hotel room rates on a per room per night basis to all non-Malaysian guests.
Free carpark is subject to availability
Local Penang Government Fee - RM3.00 kick-start from July 2022 onwards and it will be collected from guest upon check in Tourism Tax RM10 is not included in the room rate, to be collected from guest upon check-in
Additional breakfast charges: RM42.40nett per adult per day, RM26.50nett (4 to 12 years) per child per day
Please be informed that Lounge is closed with immediate effect until further notice.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sunway Hotel Seberang Jaya
202
Number of floors in Sunway Hotel Seberang Jaya
13
Another facilities in Sunway Hotel Seberang Jaya
Bellhop, Welcoming drinks, Concierge, Front desk, 24-hour Receptionist

Frequently asked question in Sunway Hotel Seberang Jaya

What are available facilities at Sunway Hotel Seberang Jaya?
There are top facilites at Sunway Hotel Seberang Jaya such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sunway Hotel Seberang Jaya?
The standard check-in time at Sunway Hotel Seberang Jaya is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Sunway Hotel Seberang Jaya provide breakfast?
Yes, Sunway Hotel Seberang Jaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Sunway Hotel Seberang Jaya have?
Sunway Hotel Seberang Jaya is a 4.0-star hotel.
How many floors does Sunway Hotel Seberang Jaya have?
Sunway Hotel Seberang Jaya has 13 floors.
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More Reviews from Other Guests in Sunway Hotel Seberang Jaya

8.7
Very Good
From 527 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.5

Location

8.8

Service and Facilites

8.8

People often mention about Sunway Hotel Seberang Jaya
All
Accessibility (5)
Staff Friendliness (5)
Surroundings (4)
Room Space (4)
Distance to City Center (3)
Family Friendly (3)
Wifi (3)
Check-in/out Time (3)
Bathroom (3)
Hotel Area (3)
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Traveler Reviews Sunway Hotel Seberang Jaya

Number of reviews per page
20
40
Customer reviews
Juanita A.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel staff is friendly, the hotel is strategically located next to Sunway Medical Center and a 5-minute walk to a large mall.
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Accommodation's Reply
24 Oct 2025
Thank you, Ms. Juanita. We at Sunway Hotel Seri Beruang Jaya are delighted that you enjoyed our service and excellent location. We will recommend our hotel to friends and family and look forward to welcoming you back. Thank you for choosing our hotel in Penang. Thank you. Management
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Z***l
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The hotel's location is very close, even adjacent to Sunway Medical Center. Behind the hotel, there's a delicious Nasi Kandar and Basmati restaurant with very reasonable prices. A little further back, there's a fairly well-stocked mall. Overall, the hotel's service and facilities are excellent. Recommended.
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2 people find it helpful
Accommodation's Reply
25 Aug 2025
Greetings. We at Sunway Hotel Seberang Jaya are very pleased that you are satisfied with the service provided, and that you found the hotel's location strategic. Please introduce us to your friends and family, we look forward to your future visits. Thank you for making us your favorite hotel in Penang. Sincerely, The Management
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Z***n
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 22 week(s) ago
Comfort and good location as business travel
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Accommodation's Reply
09 Jul 2025
Dear Valued Guest, Greetings from Sunway Hotel Seberang Jaya. We are glad to hear that you are satisfied with the hotel's environment and you find our location strategic. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management
e***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
I was skeptical at first because the picture was not very convincing, but I was very happy with my stay there. The staff were very helpful, the price was good, and the facilities were very neat and clean. They clean every day. The room was very spacious, we asked for an extra bed and it was worth it. The AC worked very well, Wi-Fi is great, early check-in and out still have the best service.
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Accommodation's Reply
21 Apr 2025
Dear Valued Guest, Greetings from Sunway Hotel Seberang Jaya! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
J***e
icon-origin-TRAVELOKA
8.5
/10
Reviewed 48 week(s) ago
Wish this place has a swimming pool
2 people find it helpful
Accommodation's Reply
09 Jul 2025
Dear Valued Guest, Greetings from Sunway Hotel Seberang Jaya. Thank you for taking the time to share your review. Rest assured, we will continue to maintain and improve our facilities to ensure a pleasant experience for all our guests. We would be grateful if you could recommend us to your friends and family, and we look forward to welcoming you back soon. Thank you. Regards, The Management
K***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 80 week(s) ago
first time check in here. The staff is not friendly when checking in. told to self check in but confused told to do it quickly. when it's wrong to make a tight face. not even a smile. 2 staff during check out are very cheap, smiling and very helpful. but sorry because of that tight face. 1st and last check in here.
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2 people find it helpful
Accommodation's Reply
24 May 2024
Greetings and Prosperity. We at Sunway Hotel Seberang Jaya would like to apologize for the inconvenience and unpleasantness caused by your experience upon arrival. We promise to take appropriate action, including providing training and advice to our team, to improve service standards for a more pleasant guest experience in the future. We believe our service can still satisfy you as a whole. Therefore, we hope that this experience will not leave a lasting negative impression on you and that we will have the opportunity to serve you in the future. We would like to start by thanking you for staying at this hotel again, we appreciate all the support and trust given by you. Thank you. Sincerely, The management
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N***G
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 88 week(s) ago
Stay 1 night here, it's near to Sunway Carnival Mall and train station. The room is spacious and comfortable, I have a good rest here. The towel got a bit of yellow stain and the pillow case got a black stain. E-hailing service/Grab is available during the early morning and midnight. 24-hour reception. Quick process for check-in and out.
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Mahendaran
icon-origin-TRAVELOKA
10.0
/10
Reviewed 145 week(s) ago
The stay was great. The guards- they were kind and helpful. Front desk counter- the gentlemen I met made it seamless for my check-in. The attendant - guided me for the self check machine and it was done in 5min. The room - very comfortable and kids enjoyrd it. Cafe - breakfast was good and simple. But was slightly dissapointed fhat kids below 8 years don't eat free. Overall had a great stay.
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1 people find it helpful
pannywpn
icon-origin-TRAVELOKA
9.1
/10
Reviewed 146 week(s) ago
Although the hotel outlook like a bit old but inside the facilities still is complete and clean. So stay and sleep is comfortable. The staffs are friendly and able fulfill customer requirements. May request breakfast more varieties option.
2 people find it helpful
Accommodation's Reply
14 Feb 2023
Dear Panny, Greetings from Sunway Hotel Seberang Jaya. We are glad you find the hotel interior, our services and facilities up to your expectations. We hear your suggestion for more breakfast items, please be assured this has been highlighted to the restaurant for improvements. Nevertheless, we would be truly grateful if you may recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management
Herda I. B.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 170 week(s) ago
The room was super clean and comfy. The staff was helpful and friendly.
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Accommodation's Reply
21 Sep 2022
Dear Nor, Greetings from Sunway Hotel Seberang Jaya. We are glad that the conditions of our guest room and services are up to your expectations. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management
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ZUL I. A. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 195 week(s) ago
Rooms are clean and comfortable. Friendly hotel staff. Reasonable price and very worth it.👍🏻
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Accommodation's Reply
11 Apr 2022
Salam Zul, We from Sunway Hotel Seberang Jaya are very pleased that you are satisfied with the condition of the rooms and services provided. Please introduce us to your loved ones, we look forward to your visit in the future. Thank you for choosing us as your favorite accommodation choice in Penang. Sincerely, The management
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Salihah S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 204 week(s) ago
Very satisfied. Helpful and friendly staff. Location is strategic.
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Scha L.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 220 week(s) ago
Hotel not provided toothbrush and comb. You need ask.
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Mahayuddin B. A. M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 241 week(s) ago
The hotel located near to all amenities which make it a convenient. The room was exquisite however there is minor hiccup with the piping in the bathroom. The sink clogged out on occasion and was not able to be sorted out by the maintenance team during the stay. Despite all that, the stay was lovely and enjoyed the time at the hotel.
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2 people find it helpful
Accommodation's Reply
23 Apr 2021
Dear Mr Mahayuddin, Greetings from Sunway Hotel Seberang Jaya! Thank you for your kind review. We are glad that our location is up to your needs. Please accept our sincere empathy for the inconvenience experienced especially basin clogged during your stay, rest assured that we view your comments with concern and our Management will look into the matter for further enhancement of our facilities, as our guests' convenience is our top priority. We hope that this single experience will not mar your overall impression of our hotel and look forward to welcoming you back with us in the not too distant future. Regards, The Management
Mohd M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 243 week(s) ago
Very comfortable and value for money
1 people find it helpful
Accommodation's Reply
12 Apr 2021
Dear Mr Mohd, Greetings from Sunway Hotel Seberang Jaya! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
Kanagarajan
icon-origin-TRAVELOKA
9.7
/10
Reviewed 253 week(s) ago
A cosy and nice place to stay. friendly staff at front desk.
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Accommodation's Reply
09 Feb 2021
Dear Krajan, Greetings from Sunway Hotel Seberang Jaya! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
Norliza S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 255 week(s) ago
Room & bed was good, the only setback was tapau packed breakfast, not worth the price. Should take room only without breakfast
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Accommodation's Reply
12 Jan 2021
Dear Norliza, Greetings from Sunway Hotel Seberang Jaya! Thank you for your kind review. We are glad that our services are up to your expectations. The Management values your feedback on our breakfast and will definitely review from time to time for better guest experience. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
mkft t.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 258 week(s) ago
nice and comfortable room. will come again. 1 problem - limited parking lot for customers.
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Accommodation's Reply
05 Jan 2021
Dear Wan, Greetings from Sunway Hotel Seberang Jaya! Thank you for your kind review. We are glad that our services are up to your expectations. Nevertheless, your feedback on our parking space is duly noted, rest assured that we view your constructive comments with concern and our Management will continue to look into the matter for further enhancement of our facilities. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
Mimie V.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 259 week(s) ago
The hotel is clean, comfortable and close to places to eat.
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1 people find it helpful
Accommodation's Reply
05 Jan 2021
Greetings William, Thanks for your comment. We hope you have a good experience during your stay in our hotel. We always welcome you! From, The management
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Marlini b. a. r.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 266 week(s) ago
Spacious room. Free breakfast. Free mini bar.
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Accommodation's Reply
28 Oct 2020
Greetings Marlini, Thanks for your comment. We hope you have a good experience during your stay in our hotel. We always welcome you! From, The management
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Exterior 4 Sunway Hotel Seberang Jaya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.7
Very Good
From 527 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.5

Location

8.8

Service and Facilites

8.8

People often mention about Sunway Hotel Seberang Jaya
All
Accessibility (5)
Staff Friendliness (5)
Surroundings (4)
Room Space (4)
Distance to City Center (3)
Family Friendly (3)
Wifi (3)
Check-in/out Time (3)
Bathroom (3)
Hotel Area (3)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Sunway Hotel Seberang Jaya

Number of reviews per page
20
40
Customer reviews
Juanita A.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel staff is friendly, the hotel is strategically located next to Sunway Medical Center and a 5-minute walk to a large mall.
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Accommodation's Reply
24 Oct 2025
Thank you, Ms. Juanita. We at Sunway Hotel Seri Beruang Jaya are delighted that you enjoyed our service and excellent location. We will recommend our hotel to friends and family and look forward to welcoming you back. Thank you for choosing our hotel in Penang. Thank you. Management
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Z***l
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The hotel's location is very close, even adjacent to Sunway Medical Center. Behind the hotel, there's a delicious Nasi Kandar and Basmati restaurant with very reasonable prices. A little further back, there's a fairly well-stocked mall. Overall, the hotel's service and facilities are excellent. Recommended.
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2 people find it helpful
Accommodation's Reply
25 Aug 2025
Greetings. We at Sunway Hotel Seberang Jaya are very pleased that you are satisfied with the service provided, and that you found the hotel's location strategic. Please introduce us to your friends and family, we look forward to your future visits. Thank you for making us your favorite hotel in Penang. Sincerely, The Management
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Z***n
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 22 week(s) ago
Comfort and good location as business travel
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Accommodation's Reply
09 Jul 2025
Dear Valued Guest, Greetings from Sunway Hotel Seberang Jaya. We are glad to hear that you are satisfied with the hotel's environment and you find our location strategic. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management
e***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 32 week(s) ago
I was skeptical at first because the picture was not very convincing, but I was very happy with my stay there. The staff were very helpful, the price was good, and the facilities were very neat and clean. They clean every day. The room was very spacious, we asked for an extra bed and it was worth it. The AC worked very well, Wi-Fi is great, early check-in and out still have the best service.
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Accommodation's Reply
21 Apr 2025
Dear Valued Guest, Greetings from Sunway Hotel Seberang Jaya! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
J***e
icon-origin-TRAVELOKA
8.5
/10
Reviewed 48 week(s) ago
Wish this place has a swimming pool
2 people find it helpful
Accommodation's Reply
09 Jul 2025
Dear Valued Guest, Greetings from Sunway Hotel Seberang Jaya. Thank you for taking the time to share your review. Rest assured, we will continue to maintain and improve our facilities to ensure a pleasant experience for all our guests. We would be grateful if you could recommend us to your friends and family, and we look forward to welcoming you back soon. Thank you. Regards, The Management
K***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 80 week(s) ago
first time check in here. The staff is not friendly when checking in. told to self check in but confused told to do it quickly. when it's wrong to make a tight face. not even a smile. 2 staff during check out are very cheap, smiling and very helpful. but sorry because of that tight face. 1st and last check in here.
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2 people find it helpful
Accommodation's Reply
24 May 2024
Greetings and Prosperity. We at Sunway Hotel Seberang Jaya would like to apologize for the inconvenience and unpleasantness caused by your experience upon arrival. We promise to take appropriate action, including providing training and advice to our team, to improve service standards for a more pleasant guest experience in the future. We believe our service can still satisfy you as a whole. Therefore, we hope that this experience will not leave a lasting negative impression on you and that we will have the opportunity to serve you in the future. We would like to start by thanking you for staying at this hotel again, we appreciate all the support and trust given by you. Thank you. Sincerely, The management
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N***G
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 88 week(s) ago
Stay 1 night here, it's near to Sunway Carnival Mall and train station. The room is spacious and comfortable, I have a good rest here. The towel got a bit of yellow stain and the pillow case got a black stain. E-hailing service/Grab is available during the early morning and midnight. 24-hour reception. Quick process for check-in and out.
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Mahendaran
icon-origin-TRAVELOKA
10.0
/10
Reviewed 145 week(s) ago
The stay was great. The guards- they were kind and helpful. Front desk counter- the gentlemen I met made it seamless for my check-in. The attendant - guided me for the self check machine and it was done in 5min. The room - very comfortable and kids enjoyrd it. Cafe - breakfast was good and simple. But was slightly dissapointed fhat kids below 8 years don't eat free. Overall had a great stay.
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1 people find it helpful
pannywpn
icon-origin-TRAVELOKA
9.1
/10
Reviewed 146 week(s) ago
Although the hotel outlook like a bit old but inside the facilities still is complete and clean. So stay and sleep is comfortable. The staffs are friendly and able fulfill customer requirements. May request breakfast more varieties option.
2 people find it helpful
Accommodation's Reply
14 Feb 2023
Dear Panny, Greetings from Sunway Hotel Seberang Jaya. We are glad you find the hotel interior, our services and facilities up to your expectations. We hear your suggestion for more breakfast items, please be assured this has been highlighted to the restaurant for improvements. Nevertheless, we would be truly grateful if you may recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management
Herda I. B.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 170 week(s) ago
The room was super clean and comfy. The staff was helpful and friendly.
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Accommodation's Reply
21 Sep 2022
Dear Nor, Greetings from Sunway Hotel Seberang Jaya. We are glad that the conditions of our guest room and services are up to your expectations. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management
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ZUL I. A. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 195 week(s) ago
Rooms are clean and comfortable. Friendly hotel staff. Reasonable price and very worth it.👍🏻
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Accommodation's Reply
11 Apr 2022
Salam Zul, We from Sunway Hotel Seberang Jaya are very pleased that you are satisfied with the condition of the rooms and services provided. Please introduce us to your loved ones, we look forward to your visit in the future. Thank you for choosing us as your favorite accommodation choice in Penang. Sincerely, The management
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Salihah S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 204 week(s) ago
Very satisfied. Helpful and friendly staff. Location is strategic.
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Scha L.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 220 week(s) ago
Hotel not provided toothbrush and comb. You need ask.
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Mahayuddin B. A. M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 241 week(s) ago
The hotel located near to all amenities which make it a convenient. The room was exquisite however there is minor hiccup with the piping in the bathroom. The sink clogged out on occasion and was not able to be sorted out by the maintenance team during the stay. Despite all that, the stay was lovely and enjoyed the time at the hotel.
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2 people find it helpful
Accommodation's Reply
23 Apr 2021
Dear Mr Mahayuddin, Greetings from Sunway Hotel Seberang Jaya! Thank you for your kind review. We are glad that our location is up to your needs. Please accept our sincere empathy for the inconvenience experienced especially basin clogged during your stay, rest assured that we view your comments with concern and our Management will look into the matter for further enhancement of our facilities, as our guests' convenience is our top priority. We hope that this single experience will not mar your overall impression of our hotel and look forward to welcoming you back with us in the not too distant future. Regards, The Management
Mohd M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 243 week(s) ago
Very comfortable and value for money
1 people find it helpful
Accommodation's Reply
12 Apr 2021
Dear Mr Mohd, Greetings from Sunway Hotel Seberang Jaya! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
Kanagarajan
icon-origin-TRAVELOKA
9.7
/10
Reviewed 253 week(s) ago
A cosy and nice place to stay. friendly staff at front desk.
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Accommodation's Reply
09 Feb 2021
Dear Krajan, Greetings from Sunway Hotel Seberang Jaya! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
Norliza S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 255 week(s) ago
Room & bed was good, the only setback was tapau packed breakfast, not worth the price. Should take room only without breakfast
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Accommodation's Reply
12 Jan 2021
Dear Norliza, Greetings from Sunway Hotel Seberang Jaya! Thank you for your kind review. We are glad that our services are up to your expectations. The Management values your feedback on our breakfast and will definitely review from time to time for better guest experience. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
mkft t.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 258 week(s) ago
nice and comfortable room. will come again. 1 problem - limited parking lot for customers.
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Accommodation's Reply
05 Jan 2021
Dear Wan, Greetings from Sunway Hotel Seberang Jaya! Thank you for your kind review. We are glad that our services are up to your expectations. Nevertheless, your feedback on our parking space is duly noted, rest assured that we view your constructive comments with concern and our Management will continue to look into the matter for further enhancement of our facilities. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
Mimie V.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 259 week(s) ago
The hotel is clean, comfortable and close to places to eat.
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1 people find it helpful
Accommodation's Reply
05 Jan 2021
Greetings William, Thanks for your comment. We hope you have a good experience during your stay in our hotel. We always welcome you! From, The management
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Marlini b. a. r.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 266 week(s) ago
Spacious room. Free breakfast. Free mini bar.
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Accommodation's Reply
28 Oct 2020
Greetings Marlini, Thanks for your comment. We hope you have a good experience during your stay in our hotel. We always welcome you! From, The management
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