Sunway Hotel Seberang Jaya

Hotels
8.5
/10
Very Good
1,008 reviews

What Guests Say About Their Stay

Room Space (9)
Bathroom (9)
Accessibility (7)
Staff Friendliness (7)
NOOR F.
9.4
/ 10
Reasonable price with comfort room. Preferable to all. Easy access to Sunway Town.
Hasnol K.
8.5
/ 10
Always the first choice whenever I visit Penang...
Mark Chow
9.4
/ 10
Overall, the place is clean and cozy. Reasonable price range and satisfying breakfast. Will definitely stay again in the future.
Heng Gek Ting
8.5
/ 10
Clean, comfortable, good service, nice location. Will recommend to friend.
Roslinda R.
8.5
/ 10
Convenience and recommended to all
In the Area
See Map
No 11, Lebuh Tenggiri Dua, Pusat Bandar Seberang Jaya, Prai, Seberang Jaya, Seberang Perai, Penang, Malaysia, 13700

Main Facilities

Read More
AC
Restaurant
24-Hour Front Desk
Parking
WiFi
Sunway Hotel Seberang Jaya is a hotel is located at Seberang Jaya. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
Read More
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Sunway Hotel Seberang Jaya

No 11, Lebuh Tenggiri Dua, Pusat Bandar Seberang Jaya, Prai, Seberang Jaya, Seberang Perai, Penang, Malaysia, 13700
Discover More Places
Lobby Sunway Hotel Seberang Jaya
Exterior 2 Sunway Hotel Seberang Jaya

Discover More About Sunway Hotel Seberang Jaya

Sunway Hotel Seberang Jaya Rates per Night

Sunway Hotel Seberang Jaya room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Sunway Hotel Seberang Jaya hotel rates? You've come to the right place! We'll break down the rates per day, so you can find the perfect deal. Keep an eye out for special hotel promotion offers to make your stay even more affordable. Don't forget to use the new user promo code BOOKTRAVELOKA to get up to 8% OFF your booking!

Sunway Hotel Seberang Jaya Location & Address

Sunway Hotel Seberang Jaya is located at No 11, Lebuh Tenggiri Dua, Pusat Bandar Seberang Jaya, Prai, Seberang Jaya, Seberang Perai, Penang, Malaysia, 13700. It's situated in the Seberang Perai area of Malaysia, known for its vibrant attractions and delicious food. The hotel is approximately 5 km from the city center.

How to go to Sunway Hotel Seberang Jaya from Airport

Arriving at Penang International Airport and wondering about the best hotel transfer to Sunway Hotel Seberang Jaya? Getting to the hotel is relatively straightforward, with several options available. Here's a breakdown to help you choose the best route:

  • Taxi/Ride Hailing (Most Direct):

    A taxi or ride-hailing service offers the most direct route to the hotel. You can easily find these services at the airport.
  • Airport Bus (Most Affordable):

    The Rapid Penang bus service provides a budget-friendly option. Take the bus to a major transportation hub in Butterworth, then transfer to a local bus heading towards Seberang Jaya.
  • Hotel Shuttle (Most Convenient, if available):

    Check if Sunway Hotel Seberang Jaya offers an airport shuttle service. This is often the most convenient option, as it eliminates the need to navigate public transport or wait for a taxi.

Tips:

For the most convenient route, pre-book a ride-hailing service or check with the hotel about their airport shuttle. This will save you time and hassle upon arrival.

Sunway Hotel Seberang Jaya Reviews & Summary

Looking for all about hotel Sunway Hotel Seberang Jaya? This popular hotel consistently receives positive hotel reviews for its comfortable accommodations and convenient location. Guests appreciate the hotel's proximity to shopping malls, restaurants, and other attractions in Seberang Jaya.

What do guests love about the hotel? Many highlight the friendly and helpful staff, the clean and well-maintained rooms, and the excellent breakfast buffet. A standout feature is the hotel's swimming pool, perfect for a refreshing dip after a day of exploring. Here's a short review to encourage bookings: "Great hotel! The staff were amazing, the room was spotless, and the location was perfect for exploring the area. Highly recommended!"

Sunway Hotel Seberang Jaya Room Types Available

Choosing the right hotel room type can make all the difference for your stay. Sunway Hotel Seberang Jaya offers a variety of categories of hotel rooms to suit different needs and preferences. Here's a look at the different hotel bedroom types available:

  • Deluxe Room:

    Offers comfortable accommodation with city views. Available in smoking and non-smoking options.
  • Premier Room:

    Spacious rooms with enhanced amenities, often including a bathtub. Non-smoking only.
  • Executive Suite:

    A larger suite with a separate living area, ideal for families or business travellers. Features both bathtub and bidet.
  • Family Room:

    Designed specifically for families, with extra space and bedding options. Non-smoking.

Please note that Sunway Hotel Seberang Jaya is not a pet-friendly hotel.

Hotel Facilities in Sunway Hotel Seberang Jaya

When choosing a hotel, the hotel facilities available can greatly enhance your stay. Sunway Hotel Seberang Jaya boasts a range of hotel amenities designed to cater to both adults and children. Here's a list of what you can expect:

  • Swimming Pool:

    A large outdoor pool, perfect for a relaxing swim. Open from 7:00 AM to 7:00 PM.
  • Fitness Centre:

    A well-equipped gym for guests who want to stay active. Open 24 hours.
  • Business Centre:

    Offers services such as printing, photocopying, and faxing. Extra fees apply.
  • Kids' Club:

    A dedicated play area for children, supervised by trained staff. Open from 9:00 AM to 6:00 PM.
  • On-site Parking:

    Complimentary parking for hotel guests.

Hotel Buffet or Restaurant/Cafe in Sunway Hotel Seberang Jaya

Enjoying delicious meals is an essential part of any hotel stay. Sunway Hotel Seberang Jaya offers several options for dining, including a hotel buffet and a hotel cafe. Here's a breakdown of what you can expect:

  • Grand Ocean Restaurant:

    Serves a variety of international and local cuisine. The hotel restaurant offers a buffet breakfast, lunch, and dinner. Buffet prices start from SGD 30 per person. Opening hours: 6:30 AM to 10:00 PM.
  • Lobby Lounge:

    A relaxed hotel cafe serving coffee, tea, pastries, and light snacks. Opening hours: 10:00 AM to 11:00 PM.

Grand Ocean Restaurant is known for its signature dish, the Penang Assam Laksa, a must-try for visitors.

Sunway Hotel Seberang Jaya Airport pickups and How to Book

Need a convenient hotel to airport transfer? Sunway Hotel Seberang Jaya offers airport pick-up services to ensure a smooth arrival and departure. Here's how to book hotels with airport shuttle:

To arrange an airport pick-up, contact the hotel directly at least 24 hours in advance. Provide your flight details, including arrival time and flight number. The hotel will confirm the booking and provide instructions on where to meet the driver at the airport.

Nearby MRT Station & Bus Stops

Exploring Seberang Perai is easy with the nearby MRT station and bus stops nearby. Here's a guide to the nearest public transport options:

  • MRT Station:

    The nearest MRT station is the Butterworth station, approximately 6 km from the hotel.
  • Bus Stops:

    Several bus stops are located within walking distance of the hotel, including the Sunway Carnival Mall bus stop (5-minute walk) and the Jalan Todak bus stop (7-minute walk).

To use the public transport system, you can purchase a Rapid Penang card at major bus terminals or convenience stores. Alternatively, you can pay with cash on the bus.

Nearby Attractions for Family / Kid Friendly

Looking for nearby activities to keep the whole family entertained? Seberang Perai and the surrounding areas offer a variety of nearby places to go that are perfect for families and kids. Here are some things to see nearby:

  • Penang Bird Park:

    Home to over 300 species of birds from around the world. Distance from hotel: 15 km. Entry price: SGD 15 per adult.
  • Entopia by Penang Butterfly Farm:

    A tropical sanctuary for butterflies and other insects. Distance from hotel: 20 km. Entry price: SGD 20 per adult.
  • Adventure Zone Amusement Park:

    An indoor amusement park with slides, climbing frames, and other attractions. Distance from hotel: 25 km. Entry price: Varies depending on activities.
  • ESCAPE Penang:

    A theme park with a variety of outdoor activities, including zip-lining, rope courses, and water slides. Distance from hotel: 30 km. Entry price: SGD 40 per adult.
  • Dark Mansion - 3D Glow In The Dark Museum:

    An interactive museum with glow-in-the-dark paintings and exhibits. Distance from hotel: 5 km. Entry price: SGD 10 per adult.

Looking for more things to do nearby? See Traveloka’s best deals on Things To Do in Malaysia!

Where to eat near Sunway Hotel Seberang Jaya (Seberang Perai)

Exploring the local food scene is a must when visiting Seberang Perai. You'll find plenty of nearby dining options, from cafes and restaurants to local street food vendors. Here are some recommendations:

Cafes/Restaurants:

  • Starbucks (Sunway Carnival Mall):

    A well-known coffee chain serving a variety of beverages and snacks.
  • Kenny Rogers Roasters (Sunway Carnival Mall):

    Famous for its roasted chicken and side dishes.
  • Secret Recipe (Sunway Carnival Mall):

    Offers a wide selection of cakes, pastries, and meals.

Local Street Food:

  • Nasi Lemak:

    Fragrant rice cooked in coconut milk and pandan leaf, served with various side dishes.
  • Laksa:

    A spicy noodle soup with a rich broth and various toppings.
  • Char Kway Teow:

    Stir-fried rice noodles with prawns, cockles, and Chinese sausage.
  • Satay:

    Grilled skewers of marinated meat, served with peanut sauce.
  • Rojak:

    A Malaysian fruit salad with a spicy peanut dressing.

Shopping places near Sunway Hotel Seberang Jaya (Seberang Perai)

If you're looking for some retail therapy, you'll find several shops near me and nearby shopping options around Sunway Hotel Seberang Jaya. Here are a few places to check out:

  • Sunway Carnival Mall:

    A large shopping mall with a variety of stores, restaurants, and entertainment options.
  • AEON Seberang Prai City:

    A department store offering a wide range of products, from clothing to household goods.
  • Tesco Extra Seberang Jaya:

    A hypermarket where you can find groceries, household items, and more.

Other Places to Stay Near Sunway Hotel Seberang Jaya

If Sunway Hotel Seberang Jaya isn't quite what you're looking for, there are plenty of other affordable hotels nearby. Here are some options to consider:

Luxury/5–6 star hotels nearby:

  • Eastern & Oriental Hotel, Penang:

    A historic luxury hotel with stunning sea views.
  • Shangri-La Rasa Sayang, Penang:

    A beachfront resort with lush gardens and world-class amenities.
  • G Hotel Gurney:

    A stylish hotel located in the heart of Georgetown.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 5 Star Hotel in Malaysia!

Four-star hotels nearby:

  • The Wembley – A St Giles Hotel, Penang:

    A modern hotel with a rooftop pool and bar.
  • Cititel Penang:

    A centrally located hotel with comfortable rooms and a variety of facilities.
  • Flamingo Hotel by the Beach, Penang:

    A beachfront hotel with a relaxed atmosphere.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 4 Star Hotel in Malaysia!

Three-star hotels nearby:

  • Red Rock Hotel Penang:

    A budget-friendly hotel with a convenient location.
  • Tune Hotel Georgetown Penang:

    A no-frills hotel with clean and comfortable rooms.
  • Hotel Sentral Seaview, Penang:

    A hotel with sea views and a range of amenities.

Looking for more accommodations? See Traveloka’s last minute hotel deals on 3 Star Hotel in Malaysia!

Conclusion

Finding the perfect hotel for your trip to Seberang Perai is easy with Traveloka. Whether you're looking for a luxurious stay or a budget-friendly option, there's something for everyone. Check hotel availability and make your hotel reservations today!

With its convenient location, comfortable accommodations, and excellent facilities, Sunway Hotel Seberang Jaya is a great choice for your next trip. Don't wait, book your room booking now and experience the best of Seberang Perai! book cheap hotels in Malaysia and find cheap hotels nearby.

All facilities in Sunway Hotel Seberang Jaya

Fitness Center Sunway Hotel Seberang Jaya
Fitness Center
Lobby Sunway Hotel Seberang Jaya
Lobby
Exterior Sunway Hotel Seberang Jaya
Exterior
Bedroom Sunway Hotel Seberang Jaya
Bedroom
In-room Bathroom Sunway Hotel Seberang Jaya
In-room Bathroom

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tours

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Transportation

  • Area shuttle with surcharge
  • Car rental
  • Limited parking
  • Limo or town car service
  • Secure parking

General

  • AC
  • Connecting rooms
  • Heater
  • Non-smoking room
  • Smoke-free

Food and Drinks

  • A la carte breakfast
  • Breakfast
  • Vegetarian meal

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Wheelchair accessible

Public Facilities

  • Parking
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Business center
  • Photocopier

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Kids and Pets

  • Babysitting with surcharge

Things to Do

  • Fitness center

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Sunway Hotel Seberang Jaya

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Facility

Lounge closed temporarily from 4-11-2025 to 31-12-2025.

General Check-in Instructions

Sunway Hotel Seberang Jaya is now a Smoke-free Zone. All room is strictly non-smoking. Hotel reserves right for further action if guests were unable to follow non-smoking policy. Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein. Effective 1 September 2018, rates are quoted in Malaysian Ringgit (MYR) subject to 6% service tax, the Local Government Fee of MYR3 per room per night for a 4-star hotel and 10% service charge. Additionally, the MYR10 Tourism Tax (TTx) will be imposed on all hotel room rates on a per room per night basis to all non-Malaysian guests.
Free carpark is subject to availability
Local Penang Government Fee - RM3.00 kick-start from July 2022 onwards and it will be collected from guest upon check in Tourism Tax RM10 is not included in the room rate, to be collected from guest upon check-in
Additional breakfast charges: RM42.40nett per adult per day, RM26.50nett (4 to 12 years) per child per day
Please be informed that Lounge is closed with immediate effect until further notice.
Read All

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sunway Hotel Seberang Jaya
202
Number of floors in Sunway Hotel Seberang Jaya
13
Another facilities in Sunway Hotel Seberang Jaya
Bellhop, Welcoming drinks, Concierge, Front desk, 24-hour Receptionist

Frequently asked question in Sunway Hotel Seberang Jaya

What are available facilities at Sunway Hotel Seberang Jaya?
There are top facilites at Sunway Hotel Seberang Jaya such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sunway Hotel Seberang Jaya?
The standard check-in time at Sunway Hotel Seberang Jaya is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Sunway Hotel Seberang Jaya provide breakfast?
Yes, Sunway Hotel Seberang Jaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sunway Hotel Seberang Jaya
Sunway Hotel Seberang Jaya has a 4.0-star rating.
How many floors does Sunway Hotel Seberang Jaya have?
Sunway Hotel Seberang Jaya has 13.
See All

More Reviews from Other Guests in Sunway Hotel Seberang Jaya

8.7
Very Good
From 527 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.5

Location

8.8

Service and Facilites

8.8

People often mention about Sunway Hotel Seberang Jaya
All
Accessibility (5)
Staff Friendliness (5)
Surroundings (4)
Room Space (4)
Distance to City Center (3)
Family Friendly (3)
Wifi (3)
Check-in/out Time (3)
Bathroom (3)
Hotel Area (3)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Sunway Hotel Seberang Jaya

Number of reviews per page
20
40
Customer reviews
Juanita A.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel staff is friendly, the hotel is strategically located next to Sunway Medical Center and a 5-minute walk to a large mall.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Oct 2025
Thank you, Ms. Juanita. We at Sunway Hotel Seri Beruang Jaya are delighted that you enjoyed our service and excellent location. We will recommend our hotel to friends and family and look forward to welcoming you back. Thank you for choosing our hotel in Penang. Thank you. Management
Translated by Google Icon
See original
Z***l
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The hotel's location is very close, even adjacent to Sunway Medical Center. Behind the hotel, there's a delicious Nasi Kandar and Basmati restaurant with very reasonable prices. A little further back, there's a fairly well-stocked mall. Overall, the hotel's service and facilities are excellent. Recommended.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
25 Aug 2025
Greetings. We at Sunway Hotel Seberang Jaya are very pleased that you are satisfied with the service provided, and that you found the hotel's location strategic. Please introduce us to your friends and family, we look forward to your future visits. Thank you for making us your favorite hotel in Penang. Sincerely, The Management
Translated by Google Icon
See original
Z***n
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 22 week(s) ago
Comfort and good location as business travel
Find this review helpful?
Accommodation's Reply
09 Jul 2025
Dear Valued Guest, Greetings from Sunway Hotel Seberang Jaya. We are glad to hear that you are satisfied with the hotel's environment and you find our location strategic. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management
e***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
I was skeptical at first because the picture was not very convincing, but I was very happy with my stay there. The staff were very helpful, the price was good, and the facilities were very neat and clean. They clean every day. The room was very spacious, we asked for an extra bed and it was worth it. The AC worked very well, Wi-Fi is great, early check-in and out still have the best service.
Read More
Find this review helpful?
Accommodation's Reply
21 Apr 2025
Dear Valued Guest, Greetings from Sunway Hotel Seberang Jaya! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
J***e
icon-origin-TRAVELOKA
8.5
/10
Reviewed 48 week(s) ago
Wish this place has a swimming pool
2 people find it helpful
Accommodation's Reply
09 Jul 2025
Dear Valued Guest, Greetings from Sunway Hotel Seberang Jaya. Thank you for taking the time to share your review. Rest assured, we will continue to maintain and improve our facilities to ensure a pleasant experience for all our guests. We would be grateful if you could recommend us to your friends and family, and we look forward to welcoming you back soon. Thank you. Regards, The Management
K***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 81 week(s) ago
first time check in here. The staff is not friendly when checking in. told to self check in but confused told to do it quickly. when it's wrong to make a tight face. not even a smile. 2 staff during check out are very cheap, smiling and very helpful. but sorry because of that tight face. 1st and last check in here.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
24 May 2024
Greetings and Prosperity. We at Sunway Hotel Seberang Jaya would like to apologize for the inconvenience and unpleasantness caused by your experience upon arrival. We promise to take appropriate action, including providing training and advice to our team, to improve service standards for a more pleasant guest experience in the future. We believe our service can still satisfy you as a whole. Therefore, we hope that this experience will not leave a lasting negative impression on you and that we will have the opportunity to serve you in the future. We would like to start by thanking you for staying at this hotel again, we appreciate all the support and trust given by you. Thank you. Sincerely, The management
Translated by Google Icon
See original
N***G
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 89 week(s) ago
Stay 1 night here, it's near to Sunway Carnival Mall and train station. The room is spacious and comfortable, I have a good rest here. The towel got a bit of yellow stain and the pillow case got a black stain. E-hailing service/Grab is available during the early morning and midnight. 24-hour reception. Quick process for check-in and out.
Read More
Find this review helpful?
Profile Picture
Mahendaran
icon-origin-TRAVELOKA
10.0
/10
Reviewed 145 week(s) ago
The stay was great. The guards- they were kind and helpful. Front desk counter- the gentlemen I met made it seamless for my check-in. The attendant - guided me for the self check machine and it was done in 5min. The room - very comfortable and kids enjoyrd it. Cafe - breakfast was good and simple. But was slightly dissapointed fhat kids below 8 years don't eat free. Overall had a great stay.
Read More
1 people find it helpful
pannywpn
icon-origin-TRAVELOKA
9.1
/10
Reviewed 147 week(s) ago
Although the hotel outlook like a bit old but inside the facilities still is complete and clean. So stay and sleep is comfortable. The staffs are friendly and able fulfill customer requirements. May request breakfast more varieties option.
2 people find it helpful
Accommodation's Reply
14 Feb 2023
Dear Panny, Greetings from Sunway Hotel Seberang Jaya. We are glad you find the hotel interior, our services and facilities up to your expectations. We hear your suggestion for more breakfast items, please be assured this has been highlighted to the restaurant for improvements. Nevertheless, we would be truly grateful if you may recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management
Herda I. B.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 170 week(s) ago
The room was super clean and comfy. The staff was helpful and friendly.
Find this review helpful?
Accommodation's Reply
21 Sep 2022
Dear Nor, Greetings from Sunway Hotel Seberang Jaya. We are glad that the conditions of our guest room and services are up to your expectations. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management
Profile Picture
ZUL I. A. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 195 week(s) ago
Rooms are clean and comfortable. Friendly hotel staff. Reasonable price and very worth it.👍🏻
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 Apr 2022
Salam Zul, We from Sunway Hotel Seberang Jaya are very pleased that you are satisfied with the condition of the rooms and services provided. Please introduce us to your loved ones, we look forward to your visit in the future. Thank you for choosing us as your favorite accommodation choice in Penang. Sincerely, The management
Translated by Google Icon
See original
Salihah S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 204 week(s) ago
Very satisfied. Helpful and friendly staff. Location is strategic.
Find this review helpful?
Profile Picture
Scha L.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 221 week(s) ago
Hotel not provided toothbrush and comb. You need ask.
Find this review helpful?
Mahayuddin B. A. M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 241 week(s) ago
The hotel located near to all amenities which make it a convenient. The room was exquisite however there is minor hiccup with the piping in the bathroom. The sink clogged out on occasion and was not able to be sorted out by the maintenance team during the stay. Despite all that, the stay was lovely and enjoyed the time at the hotel.
Read More
2 people find it helpful
Accommodation's Reply
23 Apr 2021
Dear Mr Mahayuddin, Greetings from Sunway Hotel Seberang Jaya! Thank you for your kind review. We are glad that our location is up to your needs. Please accept our sincere empathy for the inconvenience experienced especially basin clogged during your stay, rest assured that we view your comments with concern and our Management will look into the matter for further enhancement of our facilities, as our guests' convenience is our top priority. We hope that this single experience will not mar your overall impression of our hotel and look forward to welcoming you back with us in the not too distant future. Regards, The Management
Mohd M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 243 week(s) ago
Very comfortable and value for money
1 people find it helpful
Accommodation's Reply
12 Apr 2021
Dear Mr Mohd, Greetings from Sunway Hotel Seberang Jaya! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
Kanagarajan
icon-origin-TRAVELOKA
9.7
/10
Reviewed 253 week(s) ago
A cosy and nice place to stay. friendly staff at front desk.
Find this review helpful?
Accommodation's Reply
09 Feb 2021
Dear Krajan, Greetings from Sunway Hotel Seberang Jaya! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
Norliza S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 256 week(s) ago
Room & bed was good, the only setback was tapau packed breakfast, not worth the price. Should take room only without breakfast
Find this review helpful?
Accommodation's Reply
12 Jan 2021
Dear Norliza, Greetings from Sunway Hotel Seberang Jaya! Thank you for your kind review. We are glad that our services are up to your expectations. The Management values your feedback on our breakfast and will definitely review from time to time for better guest experience. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
mkft t.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 258 week(s) ago
nice and comfortable room. will come again. 1 problem - limited parking lot for customers.
Find this review helpful?
Accommodation's Reply
05 Jan 2021
Dear Wan, Greetings from Sunway Hotel Seberang Jaya! Thank you for your kind review. We are glad that our services are up to your expectations. Nevertheless, your feedback on our parking space is duly noted, rest assured that we view your constructive comments with concern and our Management will continue to look into the matter for further enhancement of our facilities. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
Mimie V.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 259 week(s) ago
The hotel is clean, comfortable and close to places to eat.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
05 Jan 2021
Greetings William, Thanks for your comment. We hope you have a good experience during your stay in our hotel. We always welcome you! From, The management
Translated by Google Icon
See original
Marlini b. a. r.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 266 week(s) ago
Spacious room. Free breakfast. Free mini bar.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Oct 2020
Greetings Marlini, Thanks for your comment. We hope you have a good experience during your stay in our hotel. We always welcome you! From, The management
Translated by Google Icon
See original
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Sunway Hotel Seberang Jaya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.7
Very Good
From 527 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.5

Location

8.8

Service and Facilites

8.8

People often mention about Sunway Hotel Seberang Jaya
All
Accessibility (5)
Staff Friendliness (5)
Surroundings (4)
Room Space (4)
Distance to City Center (3)
Family Friendly (3)
Wifi (3)
Check-in/out Time (3)
Bathroom (3)
Hotel Area (3)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Sunway Hotel Seberang Jaya

Number of reviews per page
20
40
Customer reviews
Juanita A.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The hotel staff is friendly, the hotel is strategically located next to Sunway Medical Center and a 5-minute walk to a large mall.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Oct 2025
Thank you, Ms. Juanita. We at Sunway Hotel Seri Beruang Jaya are delighted that you enjoyed our service and excellent location. We will recommend our hotel to friends and family and look forward to welcoming you back. Thank you for choosing our hotel in Penang. Thank you. Management
Translated by Google Icon
See original
Z***l
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The hotel's location is very close, even adjacent to Sunway Medical Center. Behind the hotel, there's a delicious Nasi Kandar and Basmati restaurant with very reasonable prices. A little further back, there's a fairly well-stocked mall. Overall, the hotel's service and facilities are excellent. Recommended.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
25 Aug 2025
Greetings. We at Sunway Hotel Seberang Jaya are very pleased that you are satisfied with the service provided, and that you found the hotel's location strategic. Please introduce us to your friends and family, we look forward to your future visits. Thank you for making us your favorite hotel in Penang. Sincerely, The Management
Translated by Google Icon
See original
Z***n
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 22 week(s) ago
Comfort and good location as business travel
Find this review helpful?
Accommodation's Reply
09 Jul 2025
Dear Valued Guest, Greetings from Sunway Hotel Seberang Jaya. We are glad to hear that you are satisfied with the hotel's environment and you find our location strategic. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management
e***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 33 week(s) ago
I was skeptical at first because the picture was not very convincing, but I was very happy with my stay there. The staff were very helpful, the price was good, and the facilities were very neat and clean. They clean every day. The room was very spacious, we asked for an extra bed and it was worth it. The AC worked very well, Wi-Fi is great, early check-in and out still have the best service.
Read More
Find this review helpful?
Accommodation's Reply
21 Apr 2025
Dear Valued Guest, Greetings from Sunway Hotel Seberang Jaya! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
J***e
icon-origin-TRAVELOKA
8.5
/10
Reviewed 48 week(s) ago
Wish this place has a swimming pool
2 people find it helpful
Accommodation's Reply
09 Jul 2025
Dear Valued Guest, Greetings from Sunway Hotel Seberang Jaya. Thank you for taking the time to share your review. Rest assured, we will continue to maintain and improve our facilities to ensure a pleasant experience for all our guests. We would be grateful if you could recommend us to your friends and family, and we look forward to welcoming you back soon. Thank you. Regards, The Management
K***A
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 81 week(s) ago
first time check in here. The staff is not friendly when checking in. told to self check in but confused told to do it quickly. when it's wrong to make a tight face. not even a smile. 2 staff during check out are very cheap, smiling and very helpful. but sorry because of that tight face. 1st and last check in here.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
24 May 2024
Greetings and Prosperity. We at Sunway Hotel Seberang Jaya would like to apologize for the inconvenience and unpleasantness caused by your experience upon arrival. We promise to take appropriate action, including providing training and advice to our team, to improve service standards for a more pleasant guest experience in the future. We believe our service can still satisfy you as a whole. Therefore, we hope that this experience will not leave a lasting negative impression on you and that we will have the opportunity to serve you in the future. We would like to start by thanking you for staying at this hotel again, we appreciate all the support and trust given by you. Thank you. Sincerely, The management
Translated by Google Icon
See original
N***G
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 89 week(s) ago
Stay 1 night here, it's near to Sunway Carnival Mall and train station. The room is spacious and comfortable, I have a good rest here. The towel got a bit of yellow stain and the pillow case got a black stain. E-hailing service/Grab is available during the early morning and midnight. 24-hour reception. Quick process for check-in and out.
Read More
Find this review helpful?
Profile Picture
Mahendaran
icon-origin-TRAVELOKA
10.0
/10
Reviewed 145 week(s) ago
The stay was great. The guards- they were kind and helpful. Front desk counter- the gentlemen I met made it seamless for my check-in. The attendant - guided me for the self check machine and it was done in 5min. The room - very comfortable and kids enjoyrd it. Cafe - breakfast was good and simple. But was slightly dissapointed fhat kids below 8 years don't eat free. Overall had a great stay.
Read More
1 people find it helpful
pannywpn
icon-origin-TRAVELOKA
9.1
/10
Reviewed 147 week(s) ago
Although the hotel outlook like a bit old but inside the facilities still is complete and clean. So stay and sleep is comfortable. The staffs are friendly and able fulfill customer requirements. May request breakfast more varieties option.
2 people find it helpful
Accommodation's Reply
14 Feb 2023
Dear Panny, Greetings from Sunway Hotel Seberang Jaya. We are glad you find the hotel interior, our services and facilities up to your expectations. We hear your suggestion for more breakfast items, please be assured this has been highlighted to the restaurant for improvements. Nevertheless, we would be truly grateful if you may recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management
Herda I. B.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 170 week(s) ago
The room was super clean and comfy. The staff was helpful and friendly.
Find this review helpful?
Accommodation's Reply
21 Sep 2022
Dear Nor, Greetings from Sunway Hotel Seberang Jaya. We are glad that the conditions of our guest room and services are up to your expectations. Please recommend us to your loved ones, we look forward to welcoming you again soon. Thank you for making us your preferred choice of accommodation in Penang. Regards, The Management
Profile Picture
ZUL I. A. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 195 week(s) ago
Rooms are clean and comfortable. Friendly hotel staff. Reasonable price and very worth it.👍🏻
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 Apr 2022
Salam Zul, We from Sunway Hotel Seberang Jaya are very pleased that you are satisfied with the condition of the rooms and services provided. Please introduce us to your loved ones, we look forward to your visit in the future. Thank you for choosing us as your favorite accommodation choice in Penang. Sincerely, The management
Translated by Google Icon
See original
Salihah S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 204 week(s) ago
Very satisfied. Helpful and friendly staff. Location is strategic.
Find this review helpful?
Profile Picture
Scha L.
icon-origin-TRAVELOKA
5.9
/10
Reviewed 221 week(s) ago
Hotel not provided toothbrush and comb. You need ask.
Find this review helpful?
Mahayuddin B. A. M.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 241 week(s) ago
The hotel located near to all amenities which make it a convenient. The room was exquisite however there is minor hiccup with the piping in the bathroom. The sink clogged out on occasion and was not able to be sorted out by the maintenance team during the stay. Despite all that, the stay was lovely and enjoyed the time at the hotel.
Read More
2 people find it helpful
Accommodation's Reply
23 Apr 2021
Dear Mr Mahayuddin, Greetings from Sunway Hotel Seberang Jaya! Thank you for your kind review. We are glad that our location is up to your needs. Please accept our sincere empathy for the inconvenience experienced especially basin clogged during your stay, rest assured that we view your comments with concern and our Management will look into the matter for further enhancement of our facilities, as our guests' convenience is our top priority. We hope that this single experience will not mar your overall impression of our hotel and look forward to welcoming you back with us in the not too distant future. Regards, The Management
Mohd M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 243 week(s) ago
Very comfortable and value for money
1 people find it helpful
Accommodation's Reply
12 Apr 2021
Dear Mr Mohd, Greetings from Sunway Hotel Seberang Jaya! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
Kanagarajan
icon-origin-TRAVELOKA
9.7
/10
Reviewed 253 week(s) ago
A cosy and nice place to stay. friendly staff at front desk.
Find this review helpful?
Accommodation's Reply
09 Feb 2021
Dear Krajan, Greetings from Sunway Hotel Seberang Jaya! Thank you for your kind review. We are glad that our services are up to your expectations. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
Norliza S.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 256 week(s) ago
Room & bed was good, the only setback was tapau packed breakfast, not worth the price. Should take room only without breakfast
Find this review helpful?
Accommodation's Reply
12 Jan 2021
Dear Norliza, Greetings from Sunway Hotel Seberang Jaya! Thank you for your kind review. We are glad that our services are up to your expectations. The Management values your feedback on our breakfast and will definitely review from time to time for better guest experience. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
mkft t.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 258 week(s) ago
nice and comfortable room. will come again. 1 problem - limited parking lot for customers.
Find this review helpful?
Accommodation's Reply
05 Jan 2021
Dear Wan, Greetings from Sunway Hotel Seberang Jaya! Thank you for your kind review. We are glad that our services are up to your expectations. Nevertheless, your feedback on our parking space is duly noted, rest assured that we view your constructive comments with concern and our Management will continue to look into the matter for further enhancement of our facilities. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, The Management
Mimie V.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 259 week(s) ago
The hotel is clean, comfortable and close to places to eat.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
05 Jan 2021
Greetings William, Thanks for your comment. We hope you have a good experience during your stay in our hotel. We always welcome you! From, The management
Translated by Google Icon
See original
Marlini b. a. r.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 266 week(s) ago
Spacious room. Free breakfast. Free mini bar.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Oct 2020
Greetings Marlini, Thanks for your comment. We hope you have a good experience during your stay in our hotel. We always welcome you! From, The management
Translated by Google Icon
See original
Number of reviews per page
20
40