Sunway Putra Hotel Kuala Lumpur

8.6
/10
Very Good
3,664 reviews

What Guests Say About Their Stay

Room Space (28)
Bedroom (27)
Staff Friendliness (26)
Hotel Area (24)

A***h

9.7
/ 10
Recommended, comfortable, spacious, and clean rooms, close to everywhere, the mall is just a short walk down, public transportation is easy, God willing, I will come here again when I go to KL.
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S***a

10.0
/ 10
Convenient location close to Hospital Kuala Lumpur (HKL). I enjoyed the vibrant city view from my room. The food offered was excellent with a wide variety and superb taste. Overall, a comfortable and satisfying stay.

Z***n

9.4
/ 10
It was a great stay at the hotel. The room was huge (as we got an upgrade) and everything was clean and great. My kids love the pool and the fact that it was attached to a mall 😍. We would definitely come again!

Farah A.

9.4
/ 10
The room was clean and beds were super comfy. Breakfast was a lot, so much to choose from! I was here to celebrate my mom's birthday. I put in a request for some birthday amenities but too bad the hotel overlooked it. Overall, it was a pleasant stay. Just wished that they looked into my request.

Aishah A. N. O.

9.7
/ 10
Spacious room and cosy. Nice view. Surely recommended.
In the Area
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100, Jalan Putra, Medan Tuanku, Kuala Lumpur, Malaysia, 50350

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Sunway Hotel Putra Kuala Lumpur is located directly opposite the World Trade Centre Kuala Lumpur (formerly known as PWTC). The 650-room hotel is located in the heart of the Diamond Triangle, one of Kuala Lumpur’s most eclectic districts, synonymous for its vibrant street scenes, lined with local and trendy cafes and bars, bustling markets, historic landmarks, and a melting pot of Asian cultures and traditions. This hotel forms part of an integrated development and connected to the multi award-winning Sunway Putra Mall, home to one of the largest dining options with over 80 renowned food and beverage outlets, specialty restaurants and a lively food emporium atmosphere; plus, over 300 local, regional and international brands spread over eight levels of retail floors.
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What's around Sunway Putra Hotel Kuala Lumpur

100, Jalan Putra, Medan Tuanku, Kuala Lumpur, Malaysia, 50350
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Overview of Sunway Putra Hotel Kuala Lumpur

Sunway Putra Hotel Kuala Lumpur

is a well-established 4-star property situated at 100 Jalan Putra, in the heart of the Chow Kit district. With 650 rooms spread across its tower, this multiple award-winning hotel forms part of an integrated development that includes the directly connected Sunway Putra Mall — an eight-level retail destination housing over 300 international and local brands alongside more than 80 food and beverage outlets. For travellers seeking a central Kuala Lumpur base with seamless access to shopping, dining, and public transport,

Sunway Putra

delivers on every front.

The hotel sits within what locals call the Diamond Triangle, a vibrant precinct characterised by trendy cafés, bustling street markets, and cultural landmarks that showcase the multicultural fabric of the capital. Positioned directly opposite the World Trade Centre Kuala Lumpur (formerly PWTC),

Sunway Putra Hotel Kuala Lumpur

has long been a preferred address for both business and leisure guests attending conventions, exhibitions, and corporate events at the convention centre. Its direct link to the PWTC LRT station means you can reach KL Sentral, Bangsar, and the Petronas Twin Towers without ever needing to hail a taxi.

From the moment you step into the spacious lobby, the guest experience at Sunway Putra is defined by warm Malaysian hospitality, modern conveniences, and thoughtful touches throughout. The hotel operates a 24-hour front desk, provides complimentary high-speed WiFi across all public areas and guest rooms, and offers services including dry cleaning, laundry, and a concierge team fluent in multiple languages. Standard check-in time is 15:00, with check-out at 12:00, giving guests a comfortable window to plan their day. Whether you are in town for a weekend getaway, a business conference, or a family holiday, this property strikes a reliable balance between comfort, location, and value.

Room Types at Sunway Putra Hotel Kuala Lumpur

Across its 650 rooms and suites,

Sunway Putra Hotel Kuala Lumpur

offers a range of accommodation categories designed to suit solo travellers, couples, families, and corporate guests alike. Every room is designated non-smoking and comes equipped with complimentary WiFi, an LED flat-screen television, a mini-bar, tea and coffee making facilities, an electronic safe, ironing amenities, and a writing desk suitable for laptop work. Private bathrooms feature a hairdryer, slippers, and complimentary toiletries including toothbrush and toothpaste sets. Below is a closer look at each room category available at the hotel.

Superior Room

The Superior Room is the hotel's entry-level category and provides a comfortable 28 square metres of living space — a generous size by central Kuala Lumpur standards. Guests may choose between a king bed configuration or a twin bed setup, making this category ideal for both couples and friends travelling together. The room accommodates up to 2 adults and 1 child, offering a practical solution for small families on a city break. Décor is modern and understated, with warm neutral tones complemented by clean lines and ample natural light. Standard amenities include a work desk with an ergonomic chair, blackout curtains for a restful night's sleep, individually controlled air conditioning, and 24-hour room service. The Superior Room is well suited for guests who plan to spend most of their time exploring the city and need a reliable, well-appointed space to return to each evening.

Deluxe Room

Stepping up in size, the Deluxe Room at

Sunway Putra

offers approximately 40 square metres of space — a noticeable upgrade from the Superior category. Available in both king and twin bed configurations, this room type also accommodates up to 2 adults and 1 child. The additional floor area translates into a more spacious seating arrangement and a larger bathroom, providing a heightened sense of comfort for guests who value room to stretch out. The Deluxe Room features the same comprehensive amenity set found across all categories, including complimentary WiFi, an LED television, mini-bar, and tea and coffee making facilities. Its generous proportions make it particularly appealing for extended stays, business travellers requiring space to work in comfort, or anyone seeking a little extra luxury without moving up to suite level.

Deluxe Classic Balcony Room

For guests who desire a private outdoor space, the Deluxe Classic Balcony Room is a standout choice. At approximately 48 square metres, this category is among the most spacious standard rooms at

Sunway Putra Hotel Kuala Lumpur

. Its defining feature is a private balcony offering views of either the city skyline or the hotel's outdoor pool — a genuine rarity in central KL hotels. Inside, the room boasts a bathtub with twin wash basins, adding a touch of indulgence to your stay. Available with a king bed or twin beds, the Deluxe Classic Balcony Room accommodates up to 2 adults and 1 child. This is an excellent option for couples celebrating a special occasion or travellers who simply enjoy starting their morning with fresh air and a panoramic view of the capital.

Executive Suite

At the pinnacle of the hotel's accommodation offering, the Executive Suite spans a generous 72 square metres and features a separate living room, a walk-in closet, and a king-sized bed. Accommodating up to 3 adults, this suite is designed for guests who require a distinguished space for both relaxation and entertaining. The living area provides ample room for casual meetings or family gatherings, while the walk-in closet offers the kind of storage that long-stay guests and business travellers will greatly appreciate. Premium bathroom appointments, enhanced in-room amenities, and elevated styling throughout make the Executive Suite at Sunway Putra the ideal choice for those seeking the full hotel experience without compromise.

Facilities and Amenities

Guests at

Sunway Putra Hotel Kuala Lumpur

have access to a well-rounded selection of facilities designed to enhance both short and extended stays. The outdoor swimming pool, located on the hotel's recreation deck, is a welcome retreat from the tropical heat and features an attached children's pool, making it suitable for families. Sun loungers surround the pool area, providing a relaxed environment for an afternoon of unwinding. Adjacent to the pool, the hotel's fitness centre is equipped with a modern selection of cardiovascular and strength-training equipment, open to all in-house guests seeking to maintain their workout routine while travelling.

Complimentary high-speed WiFi is available throughout the entire property, covering guest rooms, the lobby, restaurants, and all public areas. This is a significant advantage for business travellers and digital nomads who rely on a stable internet connection throughout their stay. The hotel also offers dry cleaning and laundry services, a 24-hour front desk, luggage storage, and a concierge team that can assist with tour bookings, restaurant reservations, and general travel advice.

For guests arriving by car, Sunway Putra provides on-site parking that uses a modern Licence Plate Recognition (LPR) system. In-house guests can enjoy a flat parking rate of approximately RM 13 nett per night upon completing registration at the reception counter during check-in. The hotel's direct covered walkway link to Sunway Putra Mall effectively extends your amenity access to include over 300 retail shops, a cinema, a bowling alley, and a vast food court — all without stepping outdoors. This integrated connectivity is one of the property's most compelling features and a key reason why many repeat guests choose

Sunway Putra

over comparable options in the city centre.

Location and Getting There

Sunway Putra Hotel Kuala Lumpur

enjoys an enviable position in the Chow Kit neighbourhood at 100 Jalan Putra, 50350 Kuala Lumpur. The hotel stands directly opposite the World Trade Centre Kuala Lumpur, placing it at the crossroads of the city's business and cultural districts. The Kuala Lumpur City Centre (KLCC) and the iconic Petronas Twin Towers are less than 3 kilometres away — roughly a 5-minute drive depending on traffic, or a short LRT ride.

The hotel's most significant transport advantage is its direct connection to the PWTC LRT station on the Kelana Jaya Line. From this station, guests can travel to major interchanges including KL Sentral, Masjid Jamek, and KLCC without transfers. This makes exploring the capital remarkably convenient, whether you are heading to the Batu Caves, Merdeka Square, Bukit Bintang's shopping belt, or the trendy neighbourhoods of Bangsar and Mont Kiara.

For travellers arriving from Kuala Lumpur International Airport (KLIA or KLIA2), there are several transfer options. The most straightforward route involves taking the KLIA Transit train to Bandar Tasik Selatan station, then transferring to the LRT Sri Petaling Line, which connects to the PWTC station — just a one-minute walk from the hotel's entrance. Alternatively, airport buses run to Pudu Sentral, from where you can take the Ampang Line LRT and alight at PWTC. Private airport transfers and ride-hailing services such as Grab are also widely available, with the journey from KLIA taking approximately 50 to 70 minutes depending on traffic conditions.

Within walking distance of the hotel, guests will find the lively Chow Kit market — one of the city's largest wet markets and a fascinating cultural experience in its own right. Other nearby attractions include the National Art Gallery, the National Library of Malaysia, and Titiwangsa Lake Gardens, a serene green space perfect for morning jogs or leisurely strolls. For those seeking a day trip, Genting Highlands is approximately 49 kilometres away, reachable in about an hour by car.

Dining at Sunway Putra Hotel Kuala Lumpur

Dining at

Sunway Putra Hotel Kuala Lumpur

is anchored by several on-site outlets that cater to a broad range of tastes and occasions.

Kopi Haus

, the hotel's signature all-day dining restaurant, serves an extensive breakfast buffet each morning featuring a curated spread of Malaysian favourites, Chinese dishes, vegetarian options, and Western classics alongside the usual staples of freshly baked bread, cereals, and tropical fruits. Beyond breakfast, Kopi Haus is renowned for its legendary Fish Head Curry — a richly spiced signature dish served with steamed white rice and vegetables, available for lunch and dinner throughout the week. The restaurant blends local and international culinary traditions, making it a reliable choice regardless of your palate.

Rumah Makan Nusantara

brings the vibrant flavours of Indonesia to the hotel, offering an authentic menu of regional specialities including Sop Bakso, Nasi Goreng Kambing, Sate Padang, Ketoprak, and Soto Betawi. This dedicated Indonesian restaurant is a welcome addition for guests craving the bold, aromatic cooking of the archipelago, and it is available for reservations for both hotel guests and outside diners.

For a more relaxed setting, the

Atrium Lounge

provides a charming café atmosphere ideal for pre-dinner drinks, casual business meetings, or a quiet nightcap. The lounge serves a tempting selection of premium coffees, freshly baked pastries, and desserts throughout the day. Guests who prefer dining in the privacy of their room can also take advantage of the hotel's 24-hour in-room dining service, which features a menu spanning local, Western, and customisable options.

Beyond the hotel's own restaurants, the direct connection to Sunway Putra Mall opens up over 80 additional food and beverage outlets — from fast-casual chains and local kopitiam-style eateries to specialty restaurants and a bustling food emporium. This sheer variety means that guests at

Sunway Putra

are never short of dining options, no matter the time of day or craving.

Why Stay at Sunway Putra Hotel Kuala Lumpur

Unbeatable public transport connectivity.

Few hotels in Kuala Lumpur can match the direct link to an LRT station that Sunway Putra Hotel Kuala Lumpur offers. The PWTC station sits literally at the hotel's doorstep, giving you one-stop access to the Kelana Jaya Line and, by extension, the entire Klang Valley rail network. This alone saves considerable time and taxi fares over the course of a multi-day stay, especially for first-time visitors who want to explore the city efficiently.

Integrated mall access for shopping and dining.

The covered walkway to Sunway Putra Mall means you can browse over 300 shops, catch a film, or choose from more than 80 dining outlets without ever leaving the comfort of an air-conditioned environment. For families travelling with children, the mall provides hours of entertainment and convenience — from bowling to an extensive food court — all steps from your hotel room.

A prime location between business and leisure.

Situated opposite the World Trade Centre KL and less than 3 kilometres from KLCC, the hotel serves both corporate travellers attending events at the convention centre and leisure guests keen to explore the capital's top attractions. This dual appeal makes

Sunway Putra

a versatile base that adapts to whatever your trip demands.

Spacious rooms at competitive value.

With Superior Rooms starting at 28 square metres and Deluxe categories reaching up to 48 square metres — not to mention balcony options with city views — the hotel offers genuinely generous room sizes relative to its price bracket. Coupled with complimentary WiFi, 24-hour room service, and comprehensive in-room amenities,

Sunway Putra Hotel Kuala Lumpur

consistently delivers strong value for money in the competitive central KL market.

A commitment to sustainability and guest wellbeing.

As part of the Sunway Hotels and Resorts group, the hotel participates in the Sunway Safe Stay programme, which incorporates heightened cleaning protocols across nearly 30 safety and hygiene measures. The group also aligns with United Nations Sustainable Development Goals, implementing circular economy practices across its properties — a reassuring commitment for environmentally conscious travellers.

Tips for Booking Sunway Putra Hotel Kuala Lumpur

Book early for events and exhibitions.

Given the hotel's location directly opposite the World Trade Centre KL, room availability tightens significantly during major conventions, trade fairs, and exhibitions. If your travel dates coincide with a scheduled event at the convention centre, it is advisable to secure your reservation well in advance through Traveloka to lock in the best available rate and your preferred room type.

Request a Deluxe Classic Balcony Room for the best views.

If you enjoy waking up to a panoramic city skyline or overlooking the pool area, specifically request the Deluxe Classic Balcony category when booking. These rooms are limited in number and tend to be allocated on a first-come basis, so noting your preference during the booking process increases your chances of securing one. The private balcony is a genuine differentiator and well worth the modest upgrade.

Take advantage of the LRT for airport transfers.

Rather than paying for a private airport transfer, budget-conscious travellers can use the KLIA Transit and LRT combination to reach the hotel at a fraction of the cost. The total journey from KLIA to the PWTC station, including one transfer, takes roughly 60 to 75 minutes and is straightforward to navigate. This is an especially useful tip for solo travellers and couples looking to maximise their spending on experiences rather than transport.

Plan your stay around breakfast.

The breakfast buffet at Kopi Haus is widely praised by returning guests for its variety and quality. If your rate includes breakfast, make the most of the spread — it features everything from nasi lemak and dim sum to pancakes and fresh tropical fruits. Arriving early, closer to the opening time, typically ensures the fullest selection and a more relaxed dining experience before the restaurant fills up.

Leverage the Sunway Putra Mall for essentials.

Forgot your charger, need a last-minute gift, or craving a late-night snack? The direct mall connection means you have access to pharmacies, electronics shops, convenience stores, and dozens of eateries without venturing onto the street. When booking on Traveloka, look out for bundled promotions and member-exclusive deals on

Sunway Putra Hotel Kuala Lumpur

that can further stretch your travel budget, particularly during off-peak periods and festive season sales.

All facilities in Sunway Putra Hotel Kuala Lumpur

Bar, Cafe and Lounge Sunway Putra Hotel Kuala Lumpur
Bar, Cafe and Lounge
Swimming Pool Sunway Putra Hotel Kuala Lumpur
Swimming Pool
Functional Hall Sunway Putra Hotel Kuala Lumpur
Functional Hall
Common Space Sunway Putra Hotel Kuala Lumpur
Common Space
Lobby Sunway Putra Hotel Kuala Lumpur
Lobby

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Doorman
  • Express check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Medical service
  • Multilingual staff
  • Tours
  • Wedding service

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast and lunch
  • Cafe
  • Early bird breakfast
  • Snacks
  • Dietary menu
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

General

  • AC
  • Ballroom
  • Family room
  • Non-smoking room
  • Smoke-free

Business Facilities

  • Conference hostess
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Accessibilty

  • Accessible bathroom
  • Accessible parking
  • Disabled access friendly
  • Wheelchair accessible

Things to Do

  • Fitness center
  • Outdoor pool

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Family-friendly Facilities

  • Children pool

Transportation

  • Limo or town car service

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Sunway Putra Hotel Kuala Lumpur

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Facility

Fitness Centre closed temporarily from 10-8-2025 to 23-8-2025.

General Check-in Instructions

Identification Card: You may be required to present valid government issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special Request: Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity. Children Policy: Children over 12 years old must be accompanied by an adult. Rates are quoted in Malaysian Ringgit (MYR) and subject to prevailing Sales and Service Charge (SST) by the Malaysian government. In addition, the mandatory RM10 Tourism Tax (TTx) will be imposed on all hotel room rates on a per-room, per-night basis for all non-Malaysian guests as regulated by the Ministry of Finance Malaysia and the Royal Malaysian Customs Department. SUNWAYSAFESTAY: Guests will be pleased and reassured by the hotel’s renewed focus on safety and well-being with SunwaySafeStay; which incorporates five pillars of safety and hygiene measures with over 30 protocols of enhanced cleaning practices, assurance and well-being standards, providing each guest with a peace of mind whenever they choose to stay with us.
Cancellation / Early Departure Policy: In the event of a cancellation or changes made within 48 hours before arrival, guests will be subjected to one night penalty charge. In the case of an early departure, guests will be subjected to one night penalty charge. Guests are encouraged to confirm their departure date upon check-in to avoid incurring penalty charges.
Please note that only some of our Deluxe rooms come with a sofa.
For all self-driving guests, Sunway Putra parking uses a Licence Plate Recognition (LPR) system. In-house guests must complete registration and payment at the reception counter during check-in to enjoy a flat rate of RM13 nett per night. Please ensure this is done before exiting the car park.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sunway Putra Hotel Kuala Lumpur
650
Number of floors in Sunway Putra Hotel Kuala Lumpur
33
Another facilities in Sunway Putra Hotel Kuala Lumpur
Bellhop, Welcoming drinks, Concierge, Money changer, Doorman

Frequently asked question in Sunway Putra Hotel Kuala Lumpur

What are the check-in and check-out times at Sunway Putra Hotel Kuala Lumpur?
At Sunway Putra Hotel Kuala Lumpur, standard check-in time is from 15:00 (3:00 PM) and check-out time is by 12:00 (noon). Guests arriving early or needing a late check-out are encouraged to contact the hotel directly to check availability, as early check-in or late check-out may be subject to additional charges. Sunway Putra is well-equipped to handle luggage storage for guests who arrive before their room is ready.
What room types are available at Sunway Putra Hotel Kuala Lumpur?
Sunway Putra Hotel Kuala Lumpur offers 650 well-appointed rooms across several categories. Guests can choose from Superior Rooms at 28 sqm, Deluxe Rooms at 32 sqm, Executive Rooms at 36 sqm, and spacious Suites for those seeking a more luxurious stay. Each room type is designed with modern comforts, making Sunway Putra a versatile 4-star choice for both business and leisure travellers visiting Kuala Lumpur.
Does Sunway Putra Hotel Kuala Lumpur have a swimming pool and gym?
Yes, Sunway Putra Hotel Kuala Lumpur features an outdoor swimming pool and a fully equipped fitness centre available for all hotel guests. These recreational facilities make it easy to stay active or unwind during your stay. In addition to the pool and gym, guests also enjoy direct access to Sunway Putra Mall for shopping, dining, and entertainment, adding great value to the overall Sunway Putra experience.
Is parking available at Sunway Putra Hotel Kuala Lumpur?
Sunway Putra Hotel Kuala Lumpur benefits from its direct connection to Sunway Putra Mall, which provides ample parking facilities for hotel guests and visitors. The integrated mall parking is convenient for those driving to the hotel or renting a car during their stay in Kuala Lumpur. Guests are advised to confirm parking rates and any complimentary parking arrangements with the hotel at the time of booking.
Does Sunway Putra Hotel Kuala Lumpur serve breakfast?
Sunway Putra Hotel Kuala Lumpur has an on-site restaurant where guests can enjoy meals throughout their stay, including breakfast options. The hotel's dining facilities cater to a variety of tastes, and there is also a bar available for drinks and light bites. For even more dining variety, guests can explore the numerous food outlets within the directly connected Sunway Putra Mall, located in the heart of Kuala Lumpur's Chow Kit area.
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More Reviews from Other Guests in Sunway Putra Hotel Kuala Lumpur

Overall Ratings & Reviews Sunway Putra Hotel Kuala Lumpur

Traveloka (2,663)
Other sources (1,001)
8.7
Very Good
From 2,663 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.5

Location

9.0

Service and Facilites

8.8

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Bathroom (15)
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Traveler Reviews Sunway Putra Hotel Kuala Lumpur

Number of reviews per page
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Customer reviews
A***e
icon-origin-TRAVELOKA
8.4
/10
Reviewed 1 week(s) ago
Overall a good place to stay. I have been staying here a few times. Just need to improve a bit on the sahur.
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S***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The breakfast was awesome during our stay. Love the room also
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Noor
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Great view, delicious food, best staff and most importantly, cleanliness and comfort. Kudos to all the staff, 5/5 stars from me.
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Noor
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
All the staff at Sunway Putra Mall are very friendly, helpful, and pleasant!! Keep it up, guys!
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Satisfied with 5-star service from all staff. Very polite and dedicated. Smooth check in & check out process. Kudos to all Sunway Putra Hotel staff. You are all the best!
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Will stay here again. Clean & comfortable.
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I***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
location, services and room was great. but breakfast meal not for five star standard. average standard for breakfast
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Rolida I. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Our 2nd stay. Don't mind to repeat again.
1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
Will stay again, friendly and attentive staff.
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Asmah M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Will definitely stay here again
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A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Good, everything is good and very nice.
1 people find it helpful
P***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 26 week(s) ago
We were pleasantly upgraded to the Executive Suite, which was very spacious and comfortable. The staff were friendly and welcoming, and the breakfast offered a good variety of choices. However, the hygiene was not acceptable for a five-star hotel. We found a hotel slipper left by a previous guest under the kitchen sink, as well as a dental floss pick under the bathroom sink. This was disappointing and affected our overall experience.
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1 people find it helpful
m***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
OK...na..na...na.. Na... Na. Ban
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H***Y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 27 week(s) ago
Hotel check-in time is slightly longer
1 people find it helpful
Jenny T. T.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 28 week(s) ago
the location is great next to shopping mall and not far from bukit bintang. lobby is nice and huge but poor maintaitenance for guest room. door knob not install properly, only 2 worn out and stained towel. toilet bowl also for some colour (not colour). staff is friendly but some abit attitude problem.
1 people find it helpful
A***h
icon-origin-TRAVELOKA
9.7
/10
Reviewed 28 week(s) ago
Recommended, comfortable, spacious, and clean rooms, close to everywhere, the mall is just a short walk down, public transportation is easy, God willing, I will come here again when I go to KL.
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1 people find it helpful
A***d
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
Overall excellent! Keep up your good work!
2 people find it helpful
S***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Convenient location close to Hospital Kuala Lumpur (HKL). I enjoyed the vibrant city view from my room. The food offered was excellent with a wide variety and superb taste. Overall, a comfortable and satisfying stay.
2 people find it helpful
N***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 34 week(s) ago
View from the room and pool is stunning — you can clearly see KL Tower and Petronas Twin Towers, even their reflections in the water. Spacious and clean bathroom. Direct access to Sunway Putra Mall is very convenient. – Room feels empty despite its size, only a single chair set instead of a sofa. – Wardrobe sliding doors were dusty and hard to open. – Breakfast service was disappointing. Staff lacked initiative — when I asked for help with coffee, they just pointed to the machine. – Overall service feels far from what you’d expect at this hotel’s price point. A visually appealing stay, but the service and attention to detail really need improvement.
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A***d
icon-Business
Business
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10.0
/10
Reviewed 35 week(s) ago
Awesome! Nice and wonderful experience.
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Bedroom 4 Sunway Putra Hotel Kuala Lumpur

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Sunway Putra Hotel Kuala Lumpur

Traveloka (2,663)
Other sources (1,001)
8.7
Very Good
From 2,663 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.9

Meal

8.5

Location

9.0

Service and Facilites

8.8

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Variety (19)
Staff Friendliness (17)
Accessibility (15)
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Bathroom (15)
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Traveler Reviews Sunway Putra Hotel Kuala Lumpur

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40
Customer reviews
A***e
icon-origin-TRAVELOKA
8.4
/10
Reviewed 1 week(s) ago
Overall a good place to stay. I have been staying here a few times. Just need to improve a bit on the sahur.
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S***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The breakfast was awesome during our stay. Love the room also
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Noor
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Great view, delicious food, best staff and most importantly, cleanliness and comfort. Kudos to all the staff, 5/5 stars from me.
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Noor
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
All the staff at Sunway Putra Mall are very friendly, helpful, and pleasant!! Keep it up, guys!
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Satisfied with 5-star service from all staff. Very polite and dedicated. Smooth check in & check out process. Kudos to all Sunway Putra Hotel staff. You are all the best!
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
Will stay here again. Clean & comfortable.
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I***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 18 week(s) ago
location, services and room was great. but breakfast meal not for five star standard. average standard for breakfast
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Rolida I. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Our 2nd stay. Don't mind to repeat again.
1 people find it helpful
Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
Will stay again, friendly and attentive staff.
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Asmah M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Will definitely stay here again
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A***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Good, everything is good and very nice.
1 people find it helpful
P***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 26 week(s) ago
We were pleasantly upgraded to the Executive Suite, which was very spacious and comfortable. The staff were friendly and welcoming, and the breakfast offered a good variety of choices. However, the hygiene was not acceptable for a five-star hotel. We found a hotel slipper left by a previous guest under the kitchen sink, as well as a dental floss pick under the bathroom sink. This was disappointing and affected our overall experience.
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1 people find it helpful
m***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
OK...na..na...na.. Na... Na. Ban
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H***Y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 27 week(s) ago
Hotel check-in time is slightly longer
1 people find it helpful
Jenny T. T.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 28 week(s) ago
the location is great next to shopping mall and not far from bukit bintang. lobby is nice and huge but poor maintaitenance for guest room. door knob not install properly, only 2 worn out and stained towel. toilet bowl also for some colour (not colour). staff is friendly but some abit attitude problem.
1 people find it helpful
A***h
icon-origin-TRAVELOKA
9.7
/10
Reviewed 28 week(s) ago
Recommended, comfortable, spacious, and clean rooms, close to everywhere, the mall is just a short walk down, public transportation is easy, God willing, I will come here again when I go to KL.
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1 people find it helpful
A***d
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 30 week(s) ago
Overall excellent! Keep up your good work!
2 people find it helpful
S***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
Convenient location close to Hospital Kuala Lumpur (HKL). I enjoyed the vibrant city view from my room. The food offered was excellent with a wide variety and superb taste. Overall, a comfortable and satisfying stay.
2 people find it helpful
N***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 34 week(s) ago
View from the room and pool is stunning — you can clearly see KL Tower and Petronas Twin Towers, even their reflections in the water. Spacious and clean bathroom. Direct access to Sunway Putra Mall is very convenient. – Room feels empty despite its size, only a single chair set instead of a sofa. – Wardrobe sliding doors were dusty and hard to open. – Breakfast service was disappointing. Staff lacked initiative — when I asked for help with coffee, they just pointed to the machine. – Overall service feels far from what you’d expect at this hotel’s price point. A visually appealing stay, but the service and attention to detail really need improvement.
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A***d
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
Awesome! Nice and wonderful experience.
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