Congratulations to the Sunway Putra Hotel team, from the check-in process to check-out, everything went smoothly. All the staff were friendly and welcoming. The room was clean, the view was beautiful and I was happy to stay here with my family! Will definitely come again. The food was also delicious. 10/10 to all of you!

Very good service and service as well as the best employee service.

Parking now was not free anymore. Should keep database of frequent visits to the same hotel.

Not my first time staying here. Still one of the best hotels to stay during my trip to KL. All staff are helpful and welcoming. Breakfast was good and had many choices.

Sleep-inducing comfy mattress. Great shower, even has a seat for the old and infirm. Spacious room. Iron & ironing board in closet. Mirrors everywhere.

The room was very clean, the AC was cold, and any minor complaints were handled immediately. There were a few things that weren't quite right; housekeeping was a bit curious, a bit strange for me.

First time stayed in the hotel. The room was superb with the right blend of color and light. Sure will repeat stay in the hotel.

Second time stay. Staffs are very friendly and welcoming. Rooms are clean, comfortable, and spacious. Value for money spent.

Overall a good place to stay. I have been staying here a few times. Just need to improve a bit on the sahur.

The breakfast was awesome during our stay. Love the room also

Great view, delicious food, best staff and most importantly, cleanliness and comfort. Kudos to all the staff, 5/5 stars from me.

All the staff at Sunway Putra Mall are very friendly, helpful, and pleasant!! Keep it up, guys!

Satisfied with 5-star service from all staff. Very polite and dedicated. Smooth check in & check out process. Kudos to all Sunway Putra Hotel staff. You are all the best!

Will stay here again. Clean & comfortable.

location, services and room was great. but breakfast meal not for five star standard. average standard for breakfast

Our 2nd stay. Don't mind to repeat again.

Will stay again, friendly and attentive staff.

Will definitely stay here again

Good, everything is good and very nice.

We were pleasantly upgraded to the Executive Suite, which was very spacious and comfortable. The staff were friendly and welcoming, and the breakfast offered a good variety of choices. However, the hygiene was not acceptable for a five-star hotel. We found a hotel slipper left by a previous guest under the kitchen sink, as well as a dental floss pick under the bathroom sink. This was disappointing and affected our overall experience.