Sutera Inn Prima

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8.3
/10
Very Good
264 reviews

What Guests Say About Their Stay

Norshahidatul A.

8.5
/ 10
Good services and comfortable

Syaza I. b. M. A.

8.5
/ 10
Great stay! Staff very friendly and helpful.

Norfarizah Mohd Bakhir

8.5
/ 10
Nice and comfortable. The staff are great.

sal y.

8.5
/ 10
A big, clean and comfortable hotel room. The staffs are friendly.

NOR I. C. I.

8.5
/ 10
Parking is easy. Best staff service. Spacious cubicles.
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In the Area
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Jalan Dusun Muda, Kota Bharu City Centre, Kota Bharu, Kelantan, Malaysia, 15200
Staying at Sutera Inn Prima is a good choice when you are visiting Kota Bharu City Centre.
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What's around Sutera Inn Prima

Jalan Dusun Muda, Kota Bharu City Centre, Kota Bharu, Kelantan, Malaysia, 15200
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Overview of Sutera Inn Prima

Sutera Inn Prima is a 3-star budget hotel situated in Kota Bharu City Centre, on Jalan Dusun Muda, off Jalan Bayam, in the state of Kelantan, Malaysia. According to guest feedback collected on Traveloka, the hotel currently holds an overall rating of 8.3 out of 10 ("Very Good") from 270 reviews, with sub-scores of 8.1 for cleanliness, 8.0 for room comfort, 7.8 for meals, 8.4 for location, and 8.2 for service and facilities. The property's own site describes it as a straightforward, business-quality stay rather than a resort-style property, positioning itself around practicality and value rather than elaborate design flourishes. Traveloka's listing does not carry a specific built or renovated year for this property, and no rebrand history is confirmed, so this overview leans on the strongest fact that is verifiable: its central, walkable position in Kota Bharu's old town. Guests repeatedly single out the hotel's location as its biggest draw, citing easy access to the city's markets, eateries, and mosque on foot, and a number of reviews specifically describe the front-desk staff as friendly and helpful, which lines up with the property's above-average service sub-score. A number of reviews also mention that parts of the property were undergoing renovation work at the time of their stay, which travelers should keep in mind when booking, since it suggests the physical condition of individual rooms can vary across the building. Because Traveloka's own listing does not publish a confirmed room count or floor count for Sutera Inn Prima, this page does not state either figure — travelers wanting that level of detail should check the live listing or contact the property directly, since guessing at a number not present in either source would risk misrepresenting the property to future guests.

Kota Bharu itself is the state capital of Kelantan, on Malaysia's northeast coast, and is generally visited for its old-town markets, mosques, and Kelantanese cultural heritage rather than as a beach or resort destination — a useful bit of context for travelers deciding whether a compact, no-frills city hotel like Sutera Inn Prima fits their trip, versus a larger resort property further from the centre. Guests planning a short cultural stopover in the city, rather than an extended beach holiday, are the audience this property is best suited to, based on the pattern of feedback in its reviews.

Room/Unit Types at Sutera Inn Prima

Traveloka's structured listing data for this property does not currently publish a detailed, itemized room-type breakdown with individual bed configurations or square-metre sizes — the feed shows a generic room count rather than named categories. Guest reviews on the Traveloka listing reference general options such as single rooms and double or twin rooms, which lines up with what is typically offered at a compact city-centre budget hotel of this size.

General Room Options (as referenced by guests)

Based on guest feedback rather than a formal room chart, Sutera Inn Prima offers at least single-occupancy rooms and double/twin rooms suitable for two guests. Rooms are described by past guests as spacious for the price point, though several reviewers who stayed in rooms facing the main road noted that traffic noise can be noticeable, so travelers who are sensitive to street noise may wish to request an inner-facing room at check-in where available. The hotel's own website separately references room categories named Deluxe Room, Executive Room, and Suite Room in its site navigation, but does not publish confirmed specifications (bed type, size, or capacity) for each tier at the time of this writing, so these names should be treated as an indicative ladder rather than a confirmed, detailed breakdown. Rather than guess at exact bedding or square footage for any of these tiers, prospective guests are encouraged to check the live room chart on the Traveloka listing at the time of booking for the most current options and configurations.

Because the itemized room feed is currently sparse for this property, this page deliberately does not assign a specific number of rooms, a specific maximum occupancy per category, or a claimed room size in square metres to any tier — none of these figures are confirmed in either Traveloka's structured data or on the hotel's official website. What can be said with confidence, based on the consistent pattern across guest reviews, is that rooms are air-conditioned, include an attached private bathroom, and are generally described as comfortable for the price bracket, with the caveat about road-facing noise and, in a subset of reviews, ongoing renovation work noted above.

Facilities and Amenities

Traveloka's structured facilities field for Sutera Inn Prima currently returns no itemized amenity list. That said, guest reviews on the Traveloka listing do reference several on-site conveniences: a parking area described by one guest as a "big parking spot," a breakfast/restaurant service, a prayer mat and qiblat direction indicator in guestrooms (a thoughtful touch for Muslim travelers, common across Kelantan properties), in-room air conditioning, and an attached bathroom with toilet in each room. Beyond these guest-confirmed points, this page avoids asserting facilities such as a swimming pool, gym, or spa, since none of these are confirmed present in either Traveloka's own data or on the hotel's official website. Guests who need a specific amenity, such as an elevator, a lobby lounge, or airport transfer arrangement, should confirm directly with the property or check the live facility list on the Traveloka booking page before arrival, since amenity availability can change.

Travelers accustomed to larger hotel chains should note that a compact, family-run property like Sutera Inn Prima is unlikely to offer resort-style extras such as a fitness centre or swimming pool, and this page intentionally does not promise them. For guests who specifically need a pool, gym, or spa as part of their stay, the hotel search on Traveloka allows filtering Kota Bharu options by facility, which is a more reliable way to confirm amenity availability across properties than relying on a general description.

  • Guest-confirmed: parking area, breakfast/restaurant service, in-room air conditioning, attached private bathroom, prayer mat and qiblat indicator in rooms.
  • Not confirmed (and not claimed on this page): swimming pool, fitness centre, spa, elevator, dedicated business centre.

Location and Getting There

Sutera Inn Prima sits in the heart of Kota Bharu City Centre, within walking distance of Pasar Siti Khadijah, the city's best-known wet market and a popular stop for visitors wanting a taste of everyday Kelantanese life. Guests repeatedly cite the hotel's central position as one of its strongest points, noting that restaurants, shops, and a nearby mosque are all reachable on foot. Kota Bharu is served by Sultan Ismail Petra Airport (KBR), a short drive from the city centre, and travelers flying in from other parts of Malaysia or the region may find it convenient to search flights to Kota Bharu on Traveloka when planning the trip. Because the hotel is positioned right on a main road, guests who prefer a quieter room away from street noise may want to mention this preference when checking in, based on recurring feedback from past stays.

Kota Bharu is the capital of Kelantan state, on Malaysia's northeast coast, and travelers arriving from Kuala Lumpur or elsewhere in the peninsula most commonly connect through Sultan Ismail Petra Airport. Because the City Centre area is compact, most of the destination's core sights — the market, the state mosque, and the surrounding old-town shophouses — are realistically reachable without a rental car, which is one reason guest reviews consistently rate the hotel's location highly even though the property itself is a simple budget stay. Travelers arranging onward travel within Malaysia, or combining Kota Bharu with another leg of a Kelantan trip, may also want to compare additional hotels in Kota Bharu on Traveloka before finalizing where to split their stay.

Dining at/near Sutera Inn Prima

Guest reviews reference an on-site breakfast or restaurant service at Sutera Inn Prima, though a detailed, confirmed outlet name or full menu is not published in Traveloka's structured data or on the hotel's official website, so this page does not claim a specific branded restaurant. Kota Bharu's City Centre location means guests have easy access to the wider local dining scene on foot, particularly around Pasar Siti Khadijah, which is well known for Kelantanese specialties such as nasi kerabu and other regional dishes sold by local stallholders. Travelers who want to build out a fuller day of sightseeing and food-hunting around the hotel may also want to browse things to do in Kota Bharu on Traveloka to plan cultural stops alongside meals.

Because the property's own dining offering is not itemized in either source, this page does not describe a specific breakfast style (buffet, set menu, or a la carte) or confirm whether breakfast is included in every room rate — travelers who want that detail confirmed should check the room-rate inclusions on the live Traveloka booking page or ask the property directly when booking. What is consistent across guest feedback is that the market area immediately around the hotel offers a wide range of affordable local food options within a short walk, which several reviewers cite as a practical advantage of the hotel's City Centre position over a resort located further out.

Why Stay at Sutera Inn Prima

For travelers whose priority is a central, walkable base in Kota Bharu rather than resort-style extras, Sutera Inn Prima offers a straightforward, budget-friendly option with a consistently solid guest rating of 8.3 out of 10 across 270 reviews. Its location score of 8.4 out of 10 is its standout metric, reflecting easy access to the city's main market, eateries, and places of worship on foot. Guests looking for a more full-service or higher-tier stay in the same city can compare other hotels in Kota Bharu on Traveloka to weigh options against Sutera Inn Prima's budget positioning.

The property's guest-rating pattern is also worth noting for context: an 8.2 out of 10 sub-score for service and facilities, sitting alongside a slightly lower 7.8 out of 10 for meals, suggests that guests are generally satisfied with how they are treated by staff even though the dining offering itself is basic and unbranded. For a traveler weighing this property against a larger hotel, the trade-off is fairly clear from the review pattern: Sutera Inn Prima wins on location and price, while a larger property such as Holiday Villa or Renai Hotel wins on the breadth of on-site facilities. Neither is objectively "better" — the right choice depends on whether a traveler's priority is walkable convenience and value, or a fuller-service stay with pools, gyms, and multiple dining outlets on-site.

Tips for Booking Sutera Inn Prima on Traveloka

Because Traveloka's own facility feed for this property is currently sparse, it is worth reading recent guest reviews on the listing page before booking to get a clearer picture of current room condition, since several reviewers have mentioned ongoing renovation work in parts of the building. If avoiding traffic noise matters to you, consider messaging the property after booking to request a room that does not face the main road.

  1. Read the most recent guest reviews on the Traveloka listing first, since feedback on room condition can shift as renovation work progresses through the building.
  2. Request an inner-facing room at check-in if you are sensitive to street noise from the main road.
  3. Confirm early check-in or late check-out directly with the property when booking, since Sutera Inn Prima applies a standard 14:00 check-in / 12:00 check-out window and may charge extra outside those hours.
  4. Double-check current facility availability (parking, breakfast) on the live Traveloka listing before arrival, since the structured facility feed for this property is limited.
  5. If you specifically need Muslim-friendly touches such as an in-room prayer mat and qiblat indicator, note that past guests have confirmed these are present in Sutera Inn Prima's rooms.

Note that early check-in (before the standard 14:00) and late check-out (after the standard 12:00 deadline) are available at Sutera Inn Prima but may come with an additional charge, so plan your arrival and departure times accordingly. For travelers assembling a full Kelantan itinerary, it can be convenient to browse flights and things to do together with your room booking, all starting from the Traveloka homepage.

Other Popular Hotels in Kota Bharu

Holiday Villa Hotel & Suites Kota Bharu

  • Hotel details: A 4-star, full-service property in Wakaf Che Yeh with 108 rooms across 6 floors, rated 8.2/10 from 717 reviews — a step up in scale from budget city-centre stays.
  • Room types: Superior Room, Deluxe Room, Studio Room, and Family Suite.
  • Facilities: Indoor swimming pool, fitness centre, sauna and steam room, WiFi, complimentary parking, 24-hour front desk, on-site restaurant and coffee shop, room service, and a business centre.

Renai Hotel Kota Bharu

  • Hotel details: A 5-star property on Jalan Sultan Yahya Petra in Kota Bharu City Centre, formerly known as The Grand Renai Hotel, built around an Executive Floor / Club Lounge concept and event facilities.
  • Room types: Deluxe Room, Deluxe Premier, Executive Premier King, Executive Premier Twin, Junior Suite, and Kota Bharu Suite.
  • Facilities: Level 8 outdoor swimming pool, a large fitness centre, sauna, steam room, jacuzzi, multiple dining outlets including R Kitchen and Dynasty Restaurant, a Grand Ballroom and function rooms, WiFi, 24-hour front desk, and complimentary parking.

Hotel Suri Kota Bharu

  • Hotel details: A 2-star, affordable city-centre hotel on Jalan Long Yunus, positioned around straightforward, no-frills accommodation with outstanding service, per its own listing description.
  • Room types: Not itemized in the property's current Traveloka listing.
  • Facilities: No detailed facility list is currently published on this property's Traveloka page.

My Home Hotel Kota Bharu

  • Hotel details: A compact, budget city-centre hotel rated 7.1/10 from guest reviews, positioned near a local recreation spot.
  • Room types: Not itemized in the property's current Traveloka listing; guest reviews describe rooms as compact, suited to solo travelers.
  • Facilities: No detailed facility list is currently published on this property's Traveloka page.

Mj Homestay B Kota Bharu

  • Hotel details: A small, 4-room homestay in Kota Bharu City Centre rated 9.2/10 from verified reviews, with no front desk — check-in must be arranged with the host in advance.
  • Room types: Not itemized by individual name; the property is described as a 4-room homestay.
  • Facilities: Free WiFi, parking, a smoke-free area, and laundry service.

TZ Satellite Hotel Kota Bharu

  • Hotel details: A 2-star budget property located in Bandar Satelit Islam, Kota Bharu — a straightforward, low-frills option in the same affordability bracket as Sutera Inn Prima.
  • Room types: Not itemized in the property's current Traveloka listing.
  • Facilities: Parking is available on request; no other facilities are currently itemized on this property's Traveloka page.

All facilities in Sutera Inn Prima

There are no facilities listed on this property.

Accommodation Policy & General Information in Sutera Inn Prima

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.

Late Check-out

You're allowed to check-out past the accommodation's check-out time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
Check-In / Check-Out Time
From 14:00 - to 12:00

Frequently asked question in Sutera Inn Prima

What is the guest rating for Sutera Inn Prima in Kota Bharu?
Sutera Inn Prima currently holds an overall guest rating of 8.3 out of 10, described as "Very Good," based on 270 reviews collected on Traveloka, with location scoring the highest sub-rating at 8.4 out of 10.
What time can I check in and check out of Sutera Inn Prima?
Standard check-in at Sutera Inn Prima is from 14:00 and check-out is before 12:00. Early check-in and late check-out are both available on request, though the property may apply an additional charge for either, so it's worth confirming the cost when you book or arrive.
Where exactly is Sutera Inn Prima located in Kota Bharu?
Sutera Inn Prima is located on Jalan Dusun Muda, off Jalan Bayam, in Kota Bharu City Centre, Kelantan, Malaysia — within walking distance of Pasar Siti Khadijah market, local restaurants, and a nearby mosque, according to its Traveloka listing and guest reviews.
What room types are available at Sutera Inn Prima?
Traveloka's listing for Sutera Inn Prima does not currently publish a detailed room chart with confirmed bed configurations. Guest reviews reference general single and double/twin room options, and the hotel's own website lists Deluxe, Executive, and Suite Room categories in its navigation, though specifications for each are not confirmed.
Does Sutera Inn Prima have parking for guests?
Yes, guest reviews on Traveloka mention a parking area at Sutera Inn Prima, with one guest describing it as a spacious parking spot, though a formal facility listing is not currently published on the property's Traveloka page.
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More Reviews from Other Guests in Sutera Inn Prima

8.3
Very Good
From 264 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.0

Meal

7.8

Location

8.4

Service and Facilites

8.2

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Traveler Reviews Sutera Inn Prima

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40
Customer reviews
Nurul Farahana Binti Zulkifli
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8.8
/10
Reviewed 318 week(s) ago
Good location. Big parking spot. Hopefully, they can speed up the renovation process.
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mohamad y. b. c. s.
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8.5
/10
Reviewed 320 week(s) ago
Berbaloi reasonable rate, clean and tidy.
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Mazni Mazni
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9.7
/10
Reviewed 323 week(s) ago
Large and comfortable room, friendly reception .. have sustenance, want to stay there again .. the price is well worth it.
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Emi B.
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6.2
/10
Reviewed 323 week(s) ago
staff are friendly and helpful. Location is perfect (near restaurants, mosque, city center, etc). But, request for a centre room, not facing the main road or it will be super noisy with car and motorcycle sound. The room need better sound insulation at the window especially. Other than that it is good.
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ABIDA K.
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6.0
/10
Reviewed 324 week(s) ago
Out of dirty water, can be dusty, service is slow.
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Salamah B. S.
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6.0
/10
Reviewed 325 week(s) ago
Aircon bad. Freezer cannot use
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zaitun b. j.
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9.7
/10
Reviewed 325 week(s) ago
Well worth the price, best.
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Liya K.
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8.4
/10
Reviewed 326 week(s) ago
Spacious, clean, only has an old smell, mcm smells moist, location is okay 👌 services also good 👍
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Mohd S. B. S.
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9.4
/10
Reviewed 327 week(s) ago
Good place to stay. New renovation.
1 people find it helpful
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Suhaizat N.
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9.7
/10
Reviewed 332 week(s) ago
It's a great match for the price.
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Capt M.
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Business
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8.6
/10
Reviewed 355 week(s) ago
Stay was fine. Fluffy comforter (toto) & pillow. No coffee tea but there is cattle and glass. Just fine to me. Prayer mat & qiblat direction provided. RM 2 per day required by MBKB. Charges wasn't per stay.
2 people find it helpful
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Mohd K. I. B. H.
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Family
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9.1
/10
Reviewed 355 week(s) ago
Good location. Room quite okey. Overall worth my money.
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Jamil
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6.0
/10
Reviewed 356 week(s) ago
I am ok with the hotel but not happy with your staff for failure to assist me. I will stop using this app & advice others too!
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Rusna mustaffa
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8.8
/10
Reviewed 357 week(s) ago
The place is very near Pasar Siti Khadijah which is one of the best attractions in KB. Easy to get a grab to go anywhere in KB.
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NORWATI B. H.
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Family
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8.2
/10
Reviewed 365 week(s) ago
Thankfully, the room is ok, the bathroom is ok, the toilet water pipe should be the employee to fix. Water is running low, if at any other time I want a room that overlooks the road, very noisy with the noise of vehicles, especially midnight noise of motorcycles.
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Nur A. B. S.
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9.7
/10
Reviewed 366 week(s) ago
Firstly hotel is best, neat, clean, very comfortable and the facilities provided are nice. Thank u.
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Raja S. B. R. H.
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8.5
/10
Reviewed 366 week(s) ago
Comfortable, clean hotel and friendly hotel staff.
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Mohd I. B. I.
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8.5
/10
Reviewed 368 week(s) ago
Best, cheap, comfortable.
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Ahmad F.
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9.7
/10
Reviewed 378 week(s) ago
the best hotel in town.good place and nice view in the town.
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Mohd F.
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Family
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8.5
/10
Reviewed 378 week(s) ago
Great food during breakfast. staff also very helpful
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