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  6. Swiss-Garden Beach Resort Kuantan

Swiss-Garden Beach Resort Kuantan

2656-2657, Mukim Sungai Karang, Balok Beach, Beserah, Beserah, Balok, Kuantan, Malaysia, 26100
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According to 106 guests
Very convenient for family vacation and long stay.
Suridah S.
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Based on 998 traveler reviews
24-Hour Front Desk
Swimming Pool

Nearby attractions
Natural Batik Factory
(1.37 km)
Teluk Cempedak Beach
(10.98 km)
Sultan Ahmad Shah State Mosque
(12.18 km)
(22.99 km)
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Review by Traveloka users

71 Traveloka customers have stayed in this hotel and given reviews:

Great for those with kids.
Check in and check out process a bit slow, have to wait minimum 10 minutes to be served.
Nice place to gather with your family members
Food is ok. Our check in process is not so fast maybe due to our travel is on the weekend. The rest was great
Very convenient for family vacation and long stay.
It enjoyable and a bit old the resort
Good and nice place for holiday with family
good service...comfortable...
I stay at this hotel for a short family vacation recently, hotel lobby was spacious and clean. The receptionist slow in processing the check-in process, I need to wait about 20 minutes before my turn. I feel so disappointed on my second night when there were a party at the lobby hotel and it has resulted a very noise voice disturb my silent night. Not recommended to come when there are team building organize at the hotel because you need to wait for breakfast.
Wonderful all round. Only complain is people smoking in lobby area right under the no-smoking sign. The WiFi speed could be better too.
Based on
998 reviews
Review from
Solo travel14
Friends getaway77
Rating Result
Very Bad
Very Good
Jun P
BBQ on Saturday night - Not worth it!
Celebrated my recent buddies birthdays at their Restaurant.There were 20 of us and decided to give it a try and also, mainly due to the discount (% is giving according to the age of person celebrating their birthday in November). I gave 2-star mainly due to 1) Good waiters service provided, 2) 3-piece band that keep us entertained and 3) Keropok that served at the buffet. The rest is forgettable and not worth mentioning especially the food at the buffet. The price is RM 92 nett per adult before discount.
Friends getaway - Nov 8, 2017
Beautiful destination, mediocre hotel
The room was run down, there is an infestation of ants, and the hairdryer was not working. Called Housekeeping but they never reverted back on a replacement. The iron was chipped at the corner, which resulted in me tearing my clothes as I was unaware of the sharp edges. Fully equipped gym and children's facilities, and beautiful beaches.
Business - Nov 7, 2017
We used to come here before. We decided to come back on the way to Cherating. ok The room is satisfactory but no more complimentary coffee/tea and no more breakfast. Fridge is available. No many activities for kids - ATV etc. Since it was red flag to swim at sea, kids only had swimming pool to enjoy.
- Nov 5, 2017
Rustic and kampung feel
The Swiss Garden Resort is located north of Kuantan town and south of the Gebeng industrial area. Its location is good for those who are doing business in the Gebeng area. This resort is located in a rural setting ala “kampung” malay village style. The staff at the check in counter were warm and friendly. Room assigned was at the ground floor and fairly large. Likes - spacious room with all basic amenities - powerful and efficient air cond - friendly and helpful staff - good rates (RM 290 per night including breakfast) - good location with an excellent beach - plenty of car park slots Dislikes - rooms are not carpetted - weird and bad positioning of the toilet WC (refer to the attached photo) - bad access to the swimming pool area from the coffee house
Business - Oct 30, 2017
Nice hotel but dated
We chose to stay here for it's proximity to our friends adjacent bar. It's a nice hotel, rather crowded however it was school holidays n Deepavalli, so that was expected. As it was busy we didn't wait for our bags to be taken to our rooms and took it up ourselves. We did receive a call later and the person sounded regretful that the staff wasn't able to help with our luggage. We told him it was okay. The rooms air conditioning appeared to be freezing, despite adjusting the temperature.. it must be faulty. We slept without any ac. The toilet was well equipped, however there seemed to be a smell of stale urine emanating from the WC.. and lastly, the jug kettle had a leak and water leaked out which fortunately didn't reach our cell phone which was charging nearby on the TV table lol. Bed was comfortable at least. The balcony had green mold growing where the floor meets the glass door, which was unsightly, but didn't bother us sitting out there and enjoying the breeze. Unfortunately we didn't have time to try the spa which I hear is good. All in all it was an OK stay
Friends getaway - Oct 21, 2017
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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility


Hotel policy

  • Food and Drinks
    • Bar
    • Snack bar
    • Breakfast
    • Breakfast with surcharge
    • Restaurant with AC
    • Bar
    • Buffet breakfast
    • A la carte breakfast
    • A la carte lunch
    • Buffet dinner
    • A la carte dinner
  • Public Facilities
    • Room service
    • Parking
    • Safety deposit box
    • WiFi in public area
    • Coffee shop
    • Restaurant
    • Elevator
    • Breakfast restaurant
    • Lunch restaurant
    • Dinner restaurant
  • Things to Do
    • Massage
    • Fitness center
    • Spa
    • Outdoor pool
    • Garden
    • Sauna
    • Children pool
    • Children club
    • Outdoor facilities
  • In-room Facilities
    • Bathtub
    • Desk
    • Hairdryer
    • In-room safe
    • TV
    • Shower
    • Minibar
    • Cable TV
  • General
    • Family room
    • AC
    • Non-smoking room
    • Terrace
    • Ballroom
    • Banquet
    • Recreation room
    • Swimming pool
  • Hotel Services
    • Concierge
    • Laundry service
    • Tours
    • 24-hour Receptionist
    • Luggage storage
    • Money changer
    • 24-hour security
  • Sports and Recreations
    • Outdoor tennis court
    • Game room
    • Table tennis
    • Fitness
    • Beach volleyball
  • Business Facilities
    • Business center
    • Meeting facilities
    • Photocopier
  • Transportation
    • Area shuttle
    • Secure parking
  • Connectivity
    • WiFi in public area with surcharge

      Check-in and Check-out Time

      Check-in: 3:00 PM
      Check-out: 12:00 PM

      The Swiss-Garden Beach Resort Kuantan is a 4-Star hotel that sets on the fine beachside of Balok Beach, Kuantan. Complete with exceptionally first class accommodation, commodities and services alike, this beach resort in Kuantan offers the ultimate hotel experience for all guests from all over the globe. The Swiss-Garden Resort is 22 km away from the Sultan Ahmad Shah Airport, thus, it needs a little drive to get to the airport. The resort offers 304 comfortable rooms for those travelling in pairs, with a group of on a business trip. Decorated with a panoramic view of the South China Sea, the Swiss-Garden Beach Resort is the place to be.

      How to get to Swiss-Garden Beach Resort Kuantan

      If you are flying in from the Sultan Ahmad Shah Airport, you can either get a rental or grab the airport taxi to get to the hotel. The distance between the airport and the hotel is roughly 22 km, depending on the condition of the traffic at that time. You can also use the mobile transportation application that is being widely used nowadays like the Uber/Grab car services. Not only is it cheap, it is quite efficient compared to public transportations in general.

      You can easily navigate your way to the hotel if you follow along with the Jalan Kuantan-Kemaman. The hotel will be right on the beach. Other than that, you can also spot the Sekolah Kebangsaan Balok and the Kampung Alor Batu Jabor Mosque located at the side of the road just several kilometres from the hotel that will be on your left. The hotel located right across the road of the popular Keropok Lekor Oh Fatimah Restaurant. If you are coming from the opposite direction, keep your eyes out for Sungai Karang Pantai Mosque and Khizan Clinic before reaching the hotel that will be on your right. You will not be able to miss it.

      Different Types of Rooms in Swiss-Garden Beach Resort Kuantan

      All guestrooms offered by the hotel are attached with a private balcony where you can enjoy the magnificent view of the sea outside. The hotel has 304 rooms that are fully equipped with complete room commodities to ensure you have everything you need during your stay. There are six types of rooms available for all types of travellers; Deluxe Room, Executive Deluxe, Premier Deluxe Room, Studio Room, Family Room and the Executive Suite.

      These rooms are spacious and decorated with a moderate interior design with a touch of soft light to create a comfortable ambience. They are suitable for those travelling with family and large groups because each room is fitted with large beds. Business travellers and those travelling in pairs will find the Deluxe Room, Executive Deluxe, Premier Deluxe Room, Studio Room and the Executive Suite as options, while families will enjoy the extra space and beds in the Family Room quite comfortable. Among the in-room commodities provided in each room is free Wi-Fi access, private balconies, LCD screen television, bathtub, and mini bar.

      Restaurants and Cafes in Swiss-Garden Beach Resort Kuantan

      This beach hotel in Kuantan also provide the best eating places you can ask, and it is all within the hotel’s compound. You do not have to go far to enjoy local and international cuisines for breakfast, lunch, dinner or late night drinks. You can find it all here at The Garden Terrace, The Blossom, the Swiss-Deli, the Parrot Bar and the Malibu Pub.

      The Garden Terrace offers breakfast, lunch and dinner. Set in the comfortable view of the pool and sea. The environment is very peaceful and soothing. The operating for breakfast is 6:30 AM until 10:30 AM, for lunch, is 12 PM until 3 PM and for dinner is 7 PM until 11 PM. The meal is delicious and to be accompanied by the amazing view together it makes a perfect meal time.

      The Blossom is where you go to when you are craving some Chinese food. It is a Halal Chinese restaurant, so Muslims will also have a delicate time here for lunch and dinner. The dishes are inspired by from the province of Szechuan to Canton. You can really get the authentic taste of Chinese dishes here.You can enjoy the lunch (11:30 AM until 2 PM) and dinner (6:30 PM until 10 PM) from Mondays to Saturdays, dim sum (8:30 AM until 2 PM) and dinner (6:30 PM until 10 PM) on Sundays and public holidays.

      The Swiss-Deli at The Blue Chip Lounge is the perfect place to hang around and relax after a long and tiring day. This is where you can enjoy snacks and homemade pastries or cakes with tea and freshly brewed coffee to complete your day. It opens daily from 11 AM until 11 PM.

      The Parrot Bar offers the smooth breeze of the South China Sea with their amazing selection of beverages. Here, all guests will be able to enjoy their choice of drinks like blended cocktails or cool coconut juice, while relaxing by the pool or lay in one of the hammocks available. Just living the life. It is open daily from 11 AM until 7 PM with Happy Hours at 4 PM until 7 PM

      The Malibu Pub is where you can have fun with live performances provided by the hotel. It is made in a bistro concept, the pub is a cool place to hang out with your friends and show off your dancing skills on the dance floor. You can also enjoy their selection of blended exotic cocktails while being entertained by the live band music performances. The fun starts from Sunday to Thursday (5 PM until 1 AM) and Fridays, Saturdays and eve of public holidays (6 PM until 3 AM).

      Facilities and Activities in Swiss-Garden Beach Resort Kuantan

      The staffs at Swiss-Garden Beach Resort in Kuantan strive to give the best accommodation and services to all guests. Aside from the amazing in-room facilities provided, guests can also enjoy the various hotel facilities to give the best hotel experiences including the travel, tour and car hire information, free shuttle services to Kuantan Town, tennis court, business centre complete with internet and email services, meeting and team building facilities, laundry and dry cleaning services plus 24-hour front desk and security. The car park is also sufficient and free, thus, for those who are driving will not have to worry about parking issues during your stay here.

      There are also interesting activities keep in store for all guests to enjoy like tennis, game room, table tennis, sauna, kid’s club for those who travel with children, archery, blowpipe, beach soccer, volleyball and much more. Everything is in the name of fun and during your stay here, you will certainly have fun.

      Interesting Places near Swiss-Garden Beach Resort Kuantan

      Teluk Cempedak Beach - It will be a waste not to visit the Teluk Cempedak Beach. Located just 11 km away from the hotel, this is where you can enjoy a wide range of beach activities like beach soccer, volleyball, jet ski, relax and watch the amazing sunset with your family and friends.

      Cherating Turtle Sanctuary - You will definitely enjoy watching the amazing turtle and hatchlings in this sanctuary. Located just 26 km away from the hotel, those with children will have the opportunity to bond and expose them to marine life and its reservations.

      Bukit Gambang Water Park - Enjoy the ultimate fun waterslides and rides here in Bukit Gambang Water Park. It is slightly far from the hotel around 42 km away, but you will have a large amount of fun with their slides and rides. It is the perfect family activity worth enjoying together.

      Check In Time : 3.00PM
      Check Out Time : 12.00PM
      Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.