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Swiss-Garden Beach Resort Kuantan

2656-2657, Mukim Sungai Karang, Balok Beach, Beserah, , Balok, Kuantan, Pahang, Malaysia, 26100
SWIMMING_POOL Swiss-Garden Beach Resort Kuantan
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LOBBY Swiss-Garden Beach Resort Kuantan
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8.4 Impressive
From 395 reviews
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Check our curated reviews for honest descriptions about this accommodation.
lokasi baguspemandangan bagus
Nice view, nice place. Many best restaurant nearby.
Nurul A. B. M. S.
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Swimming Pool
24-Hour Front Desk
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Location Info

2656-2657, Mukim Sungai Karang, Balok Beach, Beserah, , Balok, Kuantan, Pahang, Malaysia, 26100
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Tue, 06 Jun 2023
1 night
Guests and Rooms
1 Adult(s), 0 Child, 1 Room
Based on 395 reviews
Very Good
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friendly staffs (3)
excellent service (1)
great view (2)
great location (6)
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Mohd A. B. H.
/ 10
23 Feb 2023
The hotel is perfect for honeymoon or family gateways. It'located right near by the beach. Their service was impeccable! Staff member very friendly. Also have service for playground for kids. Only breakfast maybe need to have variety but We Really enjoy the stay.

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Raps A.
This is a private profile
/ 10
05 Jul 2022
Generally staff was pleasant and helpful. Just wish that the maintenance was kept up. Was given ground floor room which was supposed to have been recently renovated. However it was disappointing. The mini fridge was grimy, the door to the balcony was faulty, the cupboard had stains (refer to photo) and they even provides towels which had been discoloured (refer photo). Also never accept rm 8070 (next to the kids playroom) - the soundproofing was bad so it was so noisy! After waiting until 5pm before we got my room, it was disappointing to say the least! Luckily the service staff (reception & restaurant) were very friendly and pleasant. It saved this trip!

1 people found this helpful

Madihah M. M.
/ 10
04 Jul 2022
1) The room & bed is dusty, Under bed got rubbish. 2) We have to call a few times to request sejadah and water. 3) We ordered 2 foods from restaurant room service, only received 1 food. After a complaint, only then do we receive another food. You may hear a phone recording to confirm. The food for room service is only served in the box. 4) Our toilet was clogged, no suction for the waste. We have to call for few times only then does maintenance comes in. 5) Manage to talk to the customer service there. They told that they will escalate this matter to respective person. They asked us to complain via my booking website. This is our first time in the swiss garden. Really2 disappointed with this type of service. Bad experience for us. You may hear the phone recording for the evidence. Not gonna repeat anymore.

2 people found this helpful

Nur D. B. M. A.
/ 10
04 Jun 2022
Food not so good. This is the second time been here. Swimming pool too crowded during school holiday. But overall good place for family with kids.

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/ 10
27 Mar 2022
I kind of surprised of the cleanliness standards given by Swiss Garden. The room 's floor was very dusty. I guess the cleaner didn't mop or even vacuum it. I used more than 50 pieces of wet tissue to clean the floor. My mistakes I forgot to take the photo of the floor but I have the photo on the TV and slippers 's shelf photo.

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/ 10
26 Mar 2022

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NIK A. B. N. A.
/ 10
20 Mar 2022
The Hotel is owesome and perfect for family and honeymoon, near the beach and very enjoyed the pool.

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Mahanum B. M.
/ 10
13 Mar 2022
The resort is packed with so many people. We reached the resort at 3.30 pm and have to queue at reception for half-hour to check-in. We also have to queue for another 25 minutes to get a table for breakfast the next morning. We were only allowed 45 minutes to complete our breakfast. We have to park our car outside the resort that night because the parking was full.

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Hasnita B. H.
/ 10
08 Mar 2022
The family room was rather small. I was placed on the 3rd floor and another friend of mine got the ground floor and though we paid the same amount of rate, the difference in the size of the room is very significant. Her room on the ground floor was so much more spacious. Our room does not even allow us to fit extra mattress.

1 people found this helpful

Mohd K. K. B. A.
/ 10
09 Feb 2022
The room and most of hotel area very clean. Follow SOP to prevent Covid 19. Staff very friendly. The concierge guy Mr. Kamarul very helpful. Food also good. Location suitable for holiday because near to the beach. Can't wait to come again.:-).

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Accommodation Policies
Check-in/Check-out Time
From 16:00
Before 12:00
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
General Check-in Instructions
In line with the latest directive from the Government, please note that our hotels are now open for staycations or for any other travel purposes, and; our Food & Beverage outlets are allowed to have dine-in guests. To comply with this regulation, all guests checking-in are required to provide proof of full vaccination via the MySejahtera Digital Certification. Guests visiting the hotels are required to scan the MySejahtera QR code at the entrance, prior to entry for contact tracing purposes. We urge that you download the MySejahtera mobile app before your arrival, for your convenience. Check in : 4.00pm Check out : 12.00noon
SUSTAINABILITY FEE Please be informed that the State of Pahang has imposed a Sustainability Fee of RM 3.00 per room per day to all hotel guests with effect from 1 March 2022; in accordance to the Pahang Hotel Regulation 2021. This Sustainability Fee is to be collected by the Hotel on behalf of the Government and it is not included in the total room cost.
Deposit MYR 200.00 is required upon check-in. The accommodation accepts cash and debit card.
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Hotel Description

Swiss-Garden Beach Resort Kuantan is a resort in a good neighborhood, which is located at Beserah.

Not only well positioned, but Swiss-Garden Beach Resort Kuantan is also one of resorts near the following Teluk Cempedak Beach within 10.97 km and Sungai Lembing Mines within 36.77 km.

About Swiss-Garden Beach Resort Kuantan

Whether you are planning an event or other special occasions, Swiss-Garden Beach Resort Kuantan is a great choice for you with a large and well-equipped function room to suit your requirements.

This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Swiss-Garden Beach Resort Kuantan.

Swiss-Garden Beach Resort Kuantan is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, Swiss-Garden Beach Resort Kuantan provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Swiss-Garden Beach Resort Kuantan, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Swiss-Garden Beach Resort Kuantan is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Swiss-Garden Beach Resort Kuantan is suitable for you who value privacy during your stay.

This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The resort’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Swiss-Garden Beach Resort Kuantan exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Swiss-Garden Beach Resort Kuantan is a resort with great comfort and excellent service according to most resort's guests.

Get precious and unforgettable moment during your stay at Swiss-Garden Beach Resort Kuantan.

AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Operational Hours
From 16:00 - Before 12:00
Are they serving breakfast?
Yes, some room provide breakfast
Food and Drinks
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast (surcharge)
  • Continental breakfast
  • Bar
  • Snack bar
  • Vegetarian meal
Public Facilities
  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area
Hotel Services
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Tours
  • Wedding service
  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Terrace
In-room Facilities
  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV
Things to Do
  • Children play area
  • Fitness center
  • Garden
  • Outdoor facilities
  • Outdoor pool
  • Pool sun loungers
  • Sauna
  • Waterslide
Business Facilities
  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
Sports and Recreations
  • Fitness center
  • Game room
  • Table tennis
  • Tennis
  • Limited parking
  • Secure parking
  • Valet parking (surcharge)
Family-friendly Facilities
  • Kids club
  • Children pool
Nearby Facilities
  • Gift shop
  • Shops
  • Disabled access friendly
  • Free WiFi
Shuttle Service
  • Airport transfer (surcharge)
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
See other 194 Resorts in Kuantan

Most commonly asked questions about Swiss-Garden Beach Resort Kuantan

What are available facilities at Swiss-Garden Beach Resort Kuantan?

There are top facilites at Swiss-Garden Beach Resort Kuantan such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Swiss-Garden Beach Resort Kuantan?

The standard check-in time at Swiss-Garden Beach Resort Kuantan is starting from From 16:00 while the latest check-out time is at Before 12:00

Does Swiss-Garden Beach Resort Kuantan provide breakfast?

Yes, Swiss-Garden Beach Resort Kuantan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

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