Swiss-Garden Beach Resort Kuantan

Resorts
7.6
/10
Pleasant
477 reviews

What Guests Say About Their Stay

Family Friendly (6)
Room Space (6)
Ambiance (5)
Bedroom (5)
Nurul A. B. M. S.
8.5
/ 10
Nice view, nice place. Many best restaurant nearby.
nurul a. b. m. d.
9.7
/ 10
Very kind and helpful staff. Highly recommended. Clean and easy to find foods nearby to hotel
Suri H.
9.7
/ 10
Very convenient for family vacation and long stay.
Fs Pali
8.5
/ 10
good service...comfortable...
Lim H. H.
9.7
/ 10
Very good hotel, service is good staffs are friendly, environment is nice, hotel room also very best. Breakfast also a lot choices
In the Area
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2656-2657, Mukim Sungai Karang, Balok Beach, Beserah, , Balok, Kuantan, Pahang, Malaysia, 26100

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Swiss-Garden Beach Resort Kuantan is a resort in a good neighborhood, which is located at Beserah. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Swiss-Garden Beach Resort Kuantan

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2656-2657, Mukim Sungai Karang, Balok Beach, Beserah, , Balok, Kuantan, Pahang, Malaysia, 26100
Lobby Swiss-Garden Beach Resort Kuantan
Exterior 2 Swiss-Garden Beach Resort Kuantan

Discover More About Swiss-Garden Beach Resort Kuantan

Discover the Tranquil Escape at Swiss-Garden Beach Resort Kuantan

Nestled along the pristine shores of Balok Beach, the Swiss-Garden Beach Resort Kuantan offers a serene retreat for travelers seeking a blend of relaxation and adventure. This exquisite resort, located in the vibrant city of Kuantan, Malaysia, promises a memorable stay with its exceptional amenities and breathtaking surroundings. Whether you're a solo traveler, a couple on a romantic getaway, or a family looking for a fun-filled vacation, Swiss-Garden Beach Resort Kuantan caters to all your needs with its unparalleled hospitality and services.

Facilities

Swiss-Garden Beach Resort Kuantan is renowned for its extensive range of facilities designed to enhance your stay. Here’s what you can expect:

  • Swimming Pools:

    The resort features a large outdoor swimming pool and a separate children's pool, perfect for both relaxation and family fun.
  • Samsara Spa:

    Indulge in a variety of rejuvenating treatments and massages at the Samsara Spa, offering a tranquil escape for the mind and body.
  • Fitness Center:

    Stay fit during your vacation with the resort's well-equipped gym, featuring modern exercise equipment.
  • Dining Options:

    Enjoy a diverse culinary experience with multiple dining options, including The Garden Terrace, which serves local and international dishes, and the Blossom Chinese Restaurant, offering authentic Chinese cuisine.
  • Recreational Activities:

    Engage in various recreational activities such as beach volleyball, tennis, and water sports, ensuring there's never a dull moment.
  • Kids Club:

    The resort provides a dedicated Kids Club with a range of activities and entertainment options to keep the young ones engaged.
  • Event Spaces:

    With versatile meeting and banquet facilities, the resort is an ideal venue for conferences, weddings, and special events.

How to Get There Using Public Transportation

Reaching Swiss-Garden Beach Resort Kuantan is convenient with several public transportation options available:

  • By Bus:

    From Kuala Lumpur, you can take a bus to Kuantan, which takes approximately 4-5 hours. Upon reaching the Kuantan Sentral Bus Terminal, you can hire a taxi or use a ride-sharing service to reach the resort, located about 20 kilometers away.
  • By Train:

    Although there is no direct train service to Kuantan, you can take a train from Kuala Lumpur to Mentakab, and then continue your journey by bus or taxi to Kuantan.
  • By Air:

    The nearest airport is Sultan Haji Ahmad Shah Airport (KUA) in Kuantan. From the airport, you can take a taxi or arrange for airport transfer services provided by the resort.

Nearest Restaurants

Explore the local culinary scene with these nearby restaurants offering a variety of flavors:

  • Pak Su Seafood Restaurant:

    Known for its fresh seafood and signature dishes like stuffed crab and salted egg squid.
  • Alor Akar Seafood Restaurant:

    A popular spot for locals and tourists alike, offering a wide range of seafood delicacies.
  • Satay Zul:

    Famous for its delicious satay, this restaurant is a must-visit for those craving authentic Malaysian flavors.
  • Restoran Hoi Yin:

    A local favorite for its traditional Malaysian breakfast, including the famous Nasi Lemak.
  • Warung Pok Su & Mok Su:

    Offers traditional Malay dishes in a cozy, home-like setting.
  • Restoran Ana Ikan Bakar Petai:

    Specializes in grilled fish dishes, particularly the ikan bakar (grilled fish) served with petai.
  • La Casa Kuantan:

    A charming café offering a mix of Western and Asian dishes in a relaxed atmosphere.
  • Hai Peng Kopitiam:

    A historic coffee shop known for its aromatic coffee and traditional Malaysian breakfast options.

Nearest Attractions

Discover the rich culture and natural beauty of Kuantan with these nearby attractions:

  • Teluk Cempedak Beach:

    A popular beach destination known for its scenic views and vibrant nightlife.
  • Sungai Pandan Waterfall:

    A stunning natural waterfall offering a refreshing escape into nature.
  • Taman Gelora:

    A beautiful park ideal for jogging, picnics, and enjoying the serene lake views.
  • Kuantan River Cruise:

    Experience the beauty of Kuantan from a different perspective with a relaxing river cruise.
  • Masjid Sultan Ahmad Shah:

    An architectural marvel and one of the most significant mosques in Kuantan.
  • Mini Zoo Taman Teruntum:

    A family-friendly attraction featuring a variety of animals and a playground for children.
  • East Coast Mall:

    A modern shopping complex offering a wide range of retail outlets, dining options, and entertainment facilities.
  • Berjaya Megamall:

    Another popular shopping destination, providing a mix of local and international brands.

Nearest Shopping Mall

For those who love shopping, the nearest shopping mall to Swiss-Garden Beach Resort Kuantan is:

  • East Coast Mall:

    Located in the heart of Kuantan, East Coast Mall is a premier shopping destination offering a variety of retail outlets, from fashion and electronics to home goods. The mall also features a range of dining options and entertainment facilities, making it a perfect spot for a day out.

Swiss-Garden Beach Resort Kuantan provides an idyllic setting for a memorable vacation, with its excellent facilities, convenient location, and proximity to various attractions and dining options. Whether you're looking to relax by the beach, explore the local culture, or indulge in some retail therapy, this resort is the perfect base for your adventures in Kuantan.

All facilities in Swiss-Garden Beach Resort Kuantan

Bar, Cafe and Lounge Swiss-Garden Beach Resort Kuantan
Bar, Cafe and Lounge
Swimming Pool Swiss-Garden Beach Resort Kuantan
Swimming Pool
Common Space Swiss-Garden Beach Resort Kuantan
Common Space
Lobby Swiss-Garden Beach Resort Kuantan
Lobby
Exterior Swiss-Garden Beach Resort Kuantan
Exterior

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Breakfast (surcharge)
  • Continental breakfast
  • Bar
  • Snack bar
  • Vegetarian meal

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Multilingual staff
  • Tours
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Swimming pool
  • Recreation room
  • Terrace

Things to Do

  • Children play area
  • Fitness center
  • Garden
  • Outdoor facilities
  • Outdoor pool
  • Pool sun loungers
  • Sauna
  • Waterslide

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Refrigerator
  • Shower
  • TV

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Sports and Recreations

  • Fitness center
  • Game room
  • Table tennis
  • Tennis

Transportation

  • Limited parking
  • Secure parking
  • Valet parking (surcharge)

Family-friendly Facilities

  • Kids club
  • Children pool

Nearby Facilities

  • Gift shop
  • Shops

Accessibilty

  • Disabled access friendly

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Swiss-Garden Beach Resort Kuantan

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Facility

Lobby closed temporarily from 1-11-2024 to 31-8-2025.

General Check-in Instructions

SUSTAINABILITY FEE Please be informed that the State of Pahang has imposed a Sustainability Fee of RM 3.00 per room per day to all hotel guests with effect from 1 March 2022; in accordance to the Pahang Hotel Regulation 2021. This Sustainability Fee is to be collected by the Hotel on behalf of the Government and it is not included in the total room cost.
Check in : 3.00pm Check out : 12.00noon
Swiss-Garden Beach Resort Kuantan will be undergoing major renovations from November 2024 until May 2025.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Swiss-Garden Beach Resort Kuantan
304
Number of floors in Swiss-Garden Beach Resort Kuantan
4
Another facilities in Swiss-Garden Beach Resort Kuantan
Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in Swiss-Garden Beach Resort Kuantan

Does the Swiss-Garden Beach Resort Kuantan provide a late check-out?
Yes, Swiss-Garden Beach Resort Kuantan offers the option for a late check-out, subject to availability. Guests interested in extending their check-out time are advised to inquire at the front desk during their stay. Additional charges may apply depending on the hotel's policy and the duration of the extension. It's always a good idea to make arrangements in advance to ensure availability.
Does the hotel provide early check-ins?
Early check-in at Swiss-Garden Beach Resort Kuantan is subject to availability and cannot be guaranteed in advance. If you arrive before the standard check-in time, the hotel staff will do their best to accommodate your request, but it is dependent on room availability at that time. To increase the likelihood of an early check-in, it is recommended to inform the hotel of your estimated arrival time in advance. Please note that additional charges may apply for early check-in.
Is the Swiss-Garden Beach Resort Kuantan pet-friendly?
The Swiss-Garden Beach Resort Kuantan does not allow pets. Guests are advised to make alternative arrangements for their pets before planning their stay at the resort.
What is the cancellation policies?
The cancellation policies for Swiss-Garden Beach Resort Kuantan may vary depending on the type of booking and the rate plan selected. Generally, most bookings allow for free cancellation if done within a specified period before the check-in date. However, some promotional or discounted rates might have stricter cancellation terms, such as non-refundable conditions. It is important to review the specific cancellation policy associated with your booking during the reservation process on Traveloka. Always ensure to check the terms and conditions before finalizing your booking to avoid any unexpected charges.
Does the hotel provide a car park?
Yes, Swiss-Garden Beach Resort Kuantan provides a car park for its guests. Guests can enjoy the convenience of on-site parking during their stay at the resort.
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More Reviews from Other Guests in Swiss-Garden Beach Resort Kuantan

7.6
Pleasant
From 477 reviews
Cleanliness

7.6

Room Comfort

7.6

Location

7.4

Service and Facilites

7.6

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Traveler Reviews Swiss-Garden Beach Resort Kuantan

Number of reviews per page
20
40
Top reviews
Kumara
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Spend vacation with kids . Really enjoyed our stay, Staffs very friendly and polite, Foods and beverages was awesome , Will plan next trip soon and recommend to all my friends and family .
Jingyi
icon-Business
Business
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Far from other amenities. Only options are to eat on the resort. Too quiet evenings can be quite scary on weekdays.
Chung Shii
10.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Clean and confortable hotel.. price is steep and need to pay extra for buffet breakfast ! A few steps to beach , nice
Win Sen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Spacious. Very friendly staff. Sandflies at the beach were bothersome as well as smoky air during our stay there.
TEOW MING
icon-Business and Leisure with Friends
Business and Leisure with Friends
8.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Overall is good.
Mohan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Studio room was newly renovated & nicely done!
Chooy Yee
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Fun car ride at the beach, nice pool! Friendly staff and delicious night buffet! We had a memorable moment , thank you Swiss garden!
Verified traveler
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 103 week(s) ago

Hotels.com verified review

The bathroom is old and dated.
Min Li
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 106 week(s) ago

Hotels.com verified review

the location is great, just next to beach. Now under renovation, half wings under construction, noisy . Under the bed, can found shoes. I booked family room, the small room aircond is not cool Overall, the hotel is great, will come again.
SAW KEONG
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Weekday stay was quiet and less crowd. Breakfast was okay with east and west selection. Pool n beach were well maintained. Overall rating 8/10
Eugene
icon-Business
Business
8.0
/10
Reviewed 118 week(s) ago

Hotels.com verified review

Scene is very good, but room’s AC is not ice cold. Sometimes good to go, and in the middle of night just stop working. Only issue that bummed the trip.
Paul
icon-Business
Business
8.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

One night stay so ddint get to.use much facilities
Stephen
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 132 week(s) ago

Hotels.com verified review

The hotel has direct access to the public beach which is very convenient.
Zuraina
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

Nice place for get away with family and friends
Muhammad Ilham bin Ahmad
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

The hospitality received was 5 star. The all the staff were quick, friendly, helpful and responsible of their work. Keep on the good work. The room was comfortable. Although the bathroom could have a better shower head, probably a bit modern looking ones. Bed and pillow as comfortable. TV have good selection of channels. Breakfast buffet was good too. The selection was good but can be better, especially the choices of fruits, and if you have those type of coffee machine that have selection of latte, cappucino, etc, would be better.
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shalya
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 155 week(s) ago

Expedia Group verified review

Loved the beach, pool, breakfast buffet. The kids club is amazing. Hotel is old and dated and housekeeping is sketchy. All in all excellent for families with young kids
Chai
icon-Business
Business
4.0
/10
Reviewed 155 week(s) ago

Hotels.com verified review

Bath-tub was dirty and had hair inside when I checked in, informed housekeeping to clean and the housekeeper was not wearing a mask, took a dirty towel to clean it. After that requested for a change of room. The pillows were too soft and not good to sleep on, dust were everywhere inside every corner of the cupboards, hair dryer was not working (maintenance came to change the wiring), curtains had blackout on one side and not the other, causing the morning sun to be shining bright into the room, worst experience ever. However the hotel was good outside and the pool was good as well. Quite an old hotel.
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Fahmi
icon-Business Family
Business Family
10.0
/10
Reviewed 176 week(s) ago

Expedia Group verified review

front desk give a good services
Norazren binti Mohd
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

late check in
Verified traveler
icon-Business
Business
8.0
/10
Reviewed 180 week(s) ago

Hotels.com verified review

TV channel not clear. Lighting can be improve
Number of reviews per page
20
40

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Bedroom 4 Swiss-Garden Beach Resort Kuantan

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