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The Jerai Hill Resort
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The Jerai Hill Resort
Resorts
8.6
/10
Very Good
84 reviews
In the Area
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Jalan Kaki Bukit, Lebuhraya Gurun, Mount Jerai, Gurun, Kedah, Malaysia, 08300
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in The Jerai Hill Resort
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Jalan Kaki Bukit, Lebuhraya Gurun, Mount Jerai, Gurun, Kedah, Malaysia, 08300
Discover More About The Jerai Hill Resort
Location
The Jerai Hill Resort is a resort in a good neighborhood, which is located at Mount Jerai.
About The Jerai Hill Resort
Have fun with various entertaining facilities for you and the whole family at The Jerai Hill Resort, a wonderful accommodation for your family holiday.
This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from The Jerai Hill Resort exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
The Jerai Hill Resort is a resort with great comfort and excellent service according to most resort's guests.
Get precious and unforgettable moment during your stay at The Jerai Hill Resort.
All facilities in The Jerai Hill Resort
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Functional Hall
Common Space
Public Facilities
- Parking
- Coffee shop
- 24-hour room service
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- Minibar
- Refrigerator
- Shower
- TV
General
- AC
- Ballroom
- Family room
- Non-smoking room
- Swimming pool
- Smoking area
Hotel Services
- Front desk
- 24-hour Receptionist
- 24-hour security
- Mobile
- Multilingual staff
- Newspaper in lobby
Food and Drinks
- A la carte dinner
- A la carte lunch
- Breakfast
- Buffet breakfast
Things to Do
- Children play area
- Garden
- Outdoor facilities
- Outdoor pool
Business Facilities
- Conference room
- Meeting facilities
- Photocopier
- Projector
Sports and Recreations
- Archery
- Badminton
- Game room
- Pool or Snooker
Accessibilty
- Disabled access friendly
- Accessible parking
- Wheelchair accessible
Transportation
- Area shuttle
- Area shuttle with surcharge
Connectivity
- Internet point
- Free WiFi
Family-friendly Facilities
- Children pool
Accommodation Policy & General Information in The Jerai Hill Resort
Important Note
As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
Hi, Add Info: due landslide on August 2021, guest will not allowed to drive by own transport to The Jerai Hill, need to rent a service van from the foothill. Any inquiries please contact The Jerai Hill Resort at 04 466 7777. Thank you
Additional Policy
Hi, Add Info: due landslide on August 2021, guest will not allowed to drive by own transport to The Jerai Hill, need to rent a service van from the foothill. Any inquiries please contact The Jerai Hill Resort at 04 466 7777. Thank you
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at The Jerai Hill Resort | 74 |
Another facilities in The Jerai Hill Resort | Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant |
Frequently asked question in The Jerai Hill Resort
What are available facilities at The Jerai Hill Resort?
There are top facilites at The Jerai Hill Resort such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Jerai Hill Resort?
The standard check-in time at The Jerai Hill Resort is starting from From 14:00 while the latest check-out time is at Before 12:00
Does The Jerai Hill Resort provide breakfast?
Yes, The Jerai Hill Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in The Jerai Hill Resort
Traveloka (84)
8.6
Very Good
From 84 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.7
Meal
8.1
Location
8.5
Service and Facilites
8.4
People often mention about The Jerai Hill Resort
All
Surroundings (4)
Room Space (4)
Ambiance (3)
Bedroom (3)
Bathroom (3)
In-house Restaurant (3)
Accessibility (2)
Family Friendly (2)
Staff Friendliness (2)
Activity Option (2)
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Traveler Reviews The Jerai Hill Resort
Number of reviews per page
20
40
Customer reviews
na
nor a. b. h.
Leisure
8.4
/10
Reviewed 5 week(s) ago
The accommodation is ok...the food in the restaurant is ok, just needs to be improved in terms of food preparation and timing.
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A***I
8.4
/10
Reviewed 5 week(s) ago
The view was superbbb. Love the flowers and the nature around this resort. We went during school holiday and a public holiday, so during the day theres sooo many other visitors, its overcrowded. Got nowhere to stay while waiting for check in time. Thought it would be a bit cold up there, but the temperature were actually just the same haha. No need sweater. We got to check in 1 hour early and everything is well. But the room got no aircondioner so it's a bit warm
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+3
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G***t
Leisure
9.7
/10
Reviewed 13 week(s) ago
In love with this resort.. Will definitely come again.. Tq for your hospitality Jerai Hill Resort..
+2
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Guest
Leisure
8.5
/10
Reviewed 14 week(s) ago
I enjoyed my stay here, just one thing disappointed me: we doesn't know how to get to our room as the direction that the receptionist showed, the staircase only reach half, following is a slove with no staircase, I returned to the reception hall checked with the staff again and told her what we faced, she impatiently pointed the same direction again and insisted that is the way..
Eventually with many luggages, we adventures walked through.. My Sister is fat and has knee problem.. I need to take our luggages down to the slove 2 rounds, then came back to her to help her walked down the slove very slow, then walked a more far uphill road from the back under hot sun to reach our room with many sweat.. Later we found the pathway actually is further down from the main road not the direction that the staff pointed.. How can the staff ignore the safety of customer insisted where she pointed is the way..
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ma
mohd a. b. M.
10.0
/10
Reviewed 103 week(s) ago
Everything's perfect! Nice getaway.
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TN
Tai N. D.
6.0
/10
Reviewed 112 week(s) ago
The room is so run down, no maintenance. The toilet is dirty and the sink is clogged. Paying so much of $ but the condition of the room is worse than 3 star hotel room.
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NH
Nazila H.
9.7
/10
Reviewed 149 week(s) ago
Walau jalan nk naik tu mencabar bila sampai atas memang tak rugi. Berbaloi sangat-sangat. Family friendly. I'm sure one fine day nak datang lagi. makanan pun sedap. But you have to spend skit la. Tapi berbaloi sebab sedap.
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ZB
Zabidi B. k.
8.5
/10
Reviewed 224 week(s) ago
Good view and cool temperature but be sure to ask room with clear view not with one with only tree that I stayed.
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RB
ROHANA B. I.
8.5
/10
Reviewed 244 week(s) ago
great experience...nice view & nature
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MZ
Mohd Z. b. Z.
8.4
/10
Reviewed 254 week(s) ago
It's a nice hotel in Gunung Jerai. Very nice view and great ambiance. I love the weather there. Chill and cool. I just spend one night and I guess its enough. The breakfast is so so. Nice stay!
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Aswani Ahmad
8.5
/10
Reviewed 257 week(s) ago
Stayed in executive room, glad was given room 126 for my mom so she doesn't have to walk that far to the room. Food was ok foe breakfast bit for lunch we have to wait for a long time as there are too many guests at that time. Beautiful and well maintained room and surrounding area. Perfect place for short break.
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AA
Amirul A.
8.5
/10
Reviewed 259 week(s) ago
very good environment for those searching for natural view. The only complaint was, their water heater using centralize tank (i think). so when come to peak time (such late evening / night) the water was not enough heat. Breakfast was fair but lower than my expactation for such rm200++/night hotel
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nf
nor f. b. c. a.
9.1
/10
Reviewed 262 week(s) ago
Nice view ever! Calm and satisfying! 🥰😍❤️
2 people find it helpful
SS
SitiCity S.
8.5
/10
Reviewed 285 week(s) ago
Overall stay was good The view and surrounding so much beautiful Staff - kind and polite But breakfast must have so much improvement, because it was tasteless, no one of the menu meet the expectation as 4 star Resort
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SK
Siti K.
Family
8.5
/10
Reviewed 291 week(s) ago
Perfect for nature lovers.
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P
PHYLLIS
Family
8.8
/10
Reviewed 311 week(s) ago
Everything was great except they refuse to change our towel. They will not let us change unless we pay. It doesn't make sense cause swimming pool is provided and they expect us to use the same towel throughout our whole stay.
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Kari Steffen
Family
9.1
/10
Reviewed 323 week(s) ago
We enjoyed our stay very much. Beautiful scenery, cool environment. Enjoyed hiking trails around the resort. Breakfast was nice. We wished that the hotel would offer bigger rooms for our family to stay together.
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HH
Husna H.
Family
8.5
/10
Reviewed 325 week(s) ago
Beautiful scenery, comfortable and not too cool. The room was comfortable.
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AS
AHMAD S. O.
8.8
/10
Reviewed 342 week(s) ago
Room is clean and overall satisfied with the resort.
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PJ
Pauziyah J.
Family
9.7
/10
Reviewed 343 week(s) ago
Very nice view, quite and fresh air. Spaces room, comfort. Tasty foods. Warm welcome.
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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