The Settlement Hotel

Hotels
8.8
/10
Very Good
188 reviews

What Guests Say About Their Stay

Pavitra m.
9.7
/ 10
The room is above my expectations! I really love the room especially the bathtub! The receptionist was so friendly and the room cleanliness is up to my expectations! Overall I really love it! Thank you for the good night I had!
MUNAZIAH B. M.
9.7
/ 10
Love it and recommend it to everyone.
May T.
8.5
/ 10
Staff were great. Room clean. Shuttle service to town excellent.
YANTO
9.7
/ 10
It's a wow experience. Nice and classic. Love the design, decors.
Eva Y.
9.7
/ 10
My room is good. service is very good and the person friendly
In the Area
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No 63, Jalan Ujong Pasir, Melaka City, Melaka, Malaysia, 75050

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
The Settlement Hotel is a hotel in a good neighborhood, which is located at Melaka City. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around The Settlement Hotel

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No 63, Jalan Ujong Pasir, Melaka City, Melaka, Malaysia, 75050
Lobby The Settlement Hotel
Lobby 2 The Settlement Hotel

Discover More About The Settlement Hotel

Overview of The Settlement Hotel

Located in the heart of Malacca’s UNESCO World Heritage Site, The Settlement Hotel offers a unique blend of historical charm and modern comfort. Housed in a beautifully restored Anglo-Chinese mansion, this boutique hotel provides an intimate and luxurious experience for discerning travelers. Its elegant design, personalized service, and prime location make it an ideal base for exploring the rich cultural heritage of Malacca.

The Settlement Hotel is strategically situated within walking distance of major landmarks and attractions, including Jonker Street, St. Paul's Hill, and the Stadthuys. The hotel's central location allows guests to easily immerse themselves in the city's vibrant atmosphere and discover its hidden gems. For those arriving by car, parking is available nearby.

Whether you're a history enthusiast, a foodie seeking culinary adventures, or a couple looking for a romantic escape, The Settlement Hotel caters to a variety of travelers. Its unique ambiance and exceptional service make it a popular choice for those seeking a memorable and authentic Malacca experience.

The style and atmosphere of The Settlement Hotel are best described as elegant and refined. The hotel's architecture and interior design reflect its rich history, with antique furnishings, Peranakan tiles, and intricate details creating a sense of timeless luxury. The atmosphere is tranquil and inviting, providing a welcome respite from the bustling city streets.

The Settlement Hotel

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

What to Expect When Staying at The Settlement Hotel

Featuring 49 rooms in total, The Settlement Hotel offers well-appointed spaces and thoughtful amenities to ensure a smooth guest experience.

The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi.

Guests can expect a high level of personalized service and attention to detail at The Settlement Hotel. The staff is dedicated to ensuring that every guest has a comfortable and memorable stay, providing assistance with everything from sightseeing recommendations to dining reservations.

All of these The Settlement Hotel facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

How to Get to The Settlement Hotel

Getting to The Settlement Hotel is relatively easy, whether you're arriving by car, taxi, or public transportation.

If you're driving, you can easily find The Settlement Hotel using GPS navigation. Parking is available nearby, although it may be limited during peak hours.

Taxis and ride-hailing services are readily available in Malacca. Simply provide the address of The Settlement Hotel to your driver, and they will be able to take you directly to the hotel.

For those arriving by bus, the Melaka Sentral bus terminal is located a short taxi or ride-hailing service ride away from The Settlement Hotel. From there, you can easily reach the hotel in about 15-20 minutes.

Food Near The Settlement Hotel

Malacca is a food lover's paradise, and The Settlement Hotel is surrounded by a plethora of dining options to suit every taste and budget.

Within walking distance of The Settlement Hotel, you'll find a wide variety of restaurants, cafes, and street food stalls serving everything from traditional Peranakan cuisine to international dishes. Jonker Street, in particular, is a culinary hotspot, offering a diverse range of local delicacies.

Some popular dining options near The Settlement Hotel include Nancy's Kitchen for authentic Peranakan cuisine, Jonker 88 for its famous Baba Laksa and cendol, and Geographer Cafe for a relaxed atmosphere and Western-inspired dishes.

Things to Do Around The Settlement Hotel

The Settlement Hotel's central location makes it an ideal base for exploring Malacca's many historical and cultural attractions.

Within walking distance of The Settlement Hotel, you'll find a wealth of landmarks and points of interest, including Jonker Street, St. Paul's Hill, the Stadthuys, and the Malacca River. Take a stroll along the river, visit the Baba & Nyonya Heritage Museum, or explore the vibrant street art scene.

For a unique experience, consider taking a river cruise or a trishaw ride through the city. You can also visit the nearby Portuguese Settlement to learn about Malacca's Portuguese heritage.

Why The Settlement Hotel is Popular Among Travelers

The Settlement Hotel has earned a reputation as a popular choice among travelers for its unique blend of historical charm, modern comfort, and exceptional service. Its prime location, elegant design, and personalized attention to detail make it a standout option for those seeking a memorable Malacca experience.

Tips for First-Time Visitors

If you're planning your first stay at The Settlement Hotel, here are a few tips to help you make the most of your experience.

Best Room Choice

The best room choice depends on your preferences and budget. For a truly luxurious experience, consider booking one of the hotel's suites, which offer spacious living areas and stunning views. The deluxe rooms are also a great option, providing comfortable accommodations with elegant furnishings.

What to Pack

When packing for your trip to Malacca, be sure to bring lightweight and breathable clothing, as the weather can be hot and humid. Comfortable walking shoes are essential for exploring the city's many attractions. Don't forget to pack sunscreen, insect repellent, and a hat to protect yourself from the sun.

Language and Customs

Malay is the official language of Malaysia, but English is widely spoken in Malacca, particularly in tourist areas. It's always a good idea to learn a few basic Malay phrases, such as "Terima kasih" (thank you) and "Selamat pagi" (good morning). Be aware of local customs and etiquette, such as dressing modestly when visiting religious sites and removing your shoes before entering someone's home.

Best Time to Stay at The Settlement Hotel

The best time to stay at The Settlement Hotel depends on your preferences and travel plans.

Seasonal Advice

Malacca experiences a tropical climate, with warm and humid weather year-round. The driest months are typically February to April, while the wettest months are October to December. The peak tourist season is during the school holidays and public holidays, so be sure to book your accommodation well in advance if you're traveling during these times.

Event-Based Travel Tips

Malacca hosts a variety of festivals and events throughout the year, including the Malacca River Festival, the Portuguese Festa, and the Cheng Ho Festival. If you're interested in attending one of these events, be sure to check the dates and book your accommodation and transportation well in advance.

If you have any inquiries about Traveloka products (Flight, Hotel, Travel Activities, and so on) or any booking issue, contact the Customer Service team for assistance.

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All facilities in The Settlement Hotel

Bar, Cafe and Lounge The Settlement Hotel
Bar, Cafe and Lounge
Swimming Pool The Settlement Hotel
Swimming Pool
Common Space The Settlement Hotel
Common Space
Lobby The Settlement Hotel
Lobby
CleanAccommodation The Settlement Hotel
CleanAccommodation

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Separate shower and tub
  • Shower
  • TV

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Breakfast served to the table

General

  • AC
  • Ballroom
  • Connecting rooms
  • Non-smoking room
  • Swimming pool
  • Rooftop terrace
  • Smoking area

Transportation

  • Airport transfer
  • Area shuttle
  • Bicycle rental
  • Limited parking
  • Limo or town car service
  • Shopping center shuttle

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • 24-hour security
  • Limited hours room service
  • Luggage storage
  • Newspaper in lobby

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Laundry
  • Shops
  • Supermarket

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Things to Do

  • Massage
  • Outdoor pool
  • Spa

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Connectivity

  • Free WiFi

Accommodation Policy & General Information in The Settlement Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Effective from 1st January 2025, the Melaka State Government imposed a mandatory MYR 4.00 Heritage Tax Fee per occupied room per night for all hotel accommodation. This fee may change without prior notice. This fee will be collected by hotel upon guest arrival.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

A tourism tax of MYR 10 per room per night is applied to all foreign guests. This tax is excluded from the room rates and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Upon check-in, hotel Front Desk will collect from guests MYR 2.00 Melaka Local Government Fee per room per night. This fee is excluded from room rates. You may be required to present valid government-issued identification at check-in, along with cash to cover the incidentals and deposits. This deposit will be fully refunded if there is no damage or abuse of facilities occurred among your stay. All special request such as early check-in, late check-out, higher floor, extra bed etc are strongly subject to availability. Guests are encouraged to contact hotel at least 24 hours before arrival. Charges may apply. Hotel may charge you additional fee for each extra person after reserves room’s maximum occupancy. Any availability of extra bed or baby crib is subject to availability.

Tourism Tax

Tourism tax MYR 12.00 will be charged upon check-in (per room/per night).
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Settlement Hotel
49
Number of floors in The Settlement Hotel
3
Another facilities in The Settlement Hotel
Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service, Safety deposit box

Frequently asked question in The Settlement Hotel

What are available facilities at The Settlement Hotel?
There are top facilites at The Settlement Hotel such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Settlement Hotel?
The standard check-in time at The Settlement Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does The Settlement Hotel provide breakfast?
Yes, The Settlement Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in The Settlement Hotel

8.8
Very Good
From 188 reviews
Provided by travelers on
Cleanliness

9.2

Room Comfort

9.1

Meal

8.2

Location

8.4

Service and Facilites

9.0

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Traveler Reviews The Settlement Hotel

Number of reviews per page
20
40
Customer reviews
Carolyn L.
icon-origin-TRAVELOKA
6.6
/10
Reviewed 282 week(s) ago
There was no water on Day 4 and staff only delivered water bottles on request. Also guests should Have been told of water shortage so we can be better prepared.
1 people find it helpful
Muhammad S.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.4
/10
Reviewed 283 week(s) ago
A pleasant stay. Room that cater everything I needed.
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Siti K. S.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 284 week(s) ago
The place just okay . Channel in tv was very limited , aircond not so cool. Less entertainment, no breakfast . The hotel still under construction. The main interest is the bathtub and the exterior and interior design . Overall was so so . 🙂
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Zaidy M. G.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 288 week(s) ago
Nice and spacious room, very friendly and helpful staff, ample parking space.
1 people find it helpful
Pavitra m.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.7
/10
Reviewed 289 week(s) ago
The room is above my expectations! I really love the room especially the bathtub! The receptionist was so friendly and the room cleanliness is up to my expectations! Overall I really love it! Thank you for the good night I had!
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roslinda
icon-Family
Family
icon-origin-TRAVELOKA
6.1
/10
Reviewed 293 week(s) ago
Nothing happen. hotel cleanes so so. The hotel interior and food was ok but did not receive any welcome card or bear or cookies or anything on the bed, i did not see any super welcome greet from hotel staff, etc as I read from other customer review the hotel was superb welcome guests compare to other hotels also the award given also show nothing. I don't feel like home or the superb. Welcome drinks, also not received. Before came I email the hotel but no one reply. I had to call the hotel. I just check in and that's it. no one respond on my email as well. Actually I think the hotel was overrated because not much difference. same like other 3 star hotel. even I have seen 3 stars hotel welcome the guest better. Call operator not pick up until I used hand phone to call the hotel. Honestly I can't see and don't know why this hotel received 4 stars Hotel. Maybe they have selected guest for the special treatment. The rooftop was not open, basically average hotel. 1 malay guy handle breakfast and I think he the only staff I feel friendly. He greet all the mat salleh and us..
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1 people find it helpful
NUR A. H. B. A. K.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 300 week(s) ago
Very clean and comfortable room, close to points of interest.
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Syuhada H.
icon-Family
Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 304 week(s) ago
The staff were super friendly and attentive. The deco was amazing! Still can't get over this beautiful hotel. Definitely coming back in future.
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Siti N. S. S.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.4
/10
Reviewed 305 week(s) ago
This is the place you should stay on weekend like short escape from city. The ambience here is relaxing, plus it's very convenient. Despite the traffic you will experience in front of the hotel, you can still enjoy the spa they're providing with affordable price! Looking forward to stay here again next time ❤️❤️
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Ooi
icon-Business
Business
icon-origin-TRAVELOKA
5.9
/10
Reviewed 307 week(s) ago
1. The hair conditioner has been mixed with water. Very diluted 2. Welcome note not changed or updated with new guests name. 304 3. Dry blood stains spotted in the curtain. It shows the curtain hasn't been cleaned/changed for very long. 304 4. Half full mineral bottle was found in the fridge as leftover. This proves that the room wasn't fully clean before handed over to the next guest. The bottle was handed to your housekeeping supervisor when she was cleaning room 313 at approximately 2.45pm on 21 September 2019 (Saturday). 5. Checking in process was horrendous. Worse than a lodge or guesthouse. My booking was made through app and has been fully paid via credit card. However during check in process, the front office told me my bill is not settled and that I've not yet pay. I told her I've fully paid. Then she claimed Exp*d** haven't settle with the hotel. Well, few things here to highlight: a) I did not make booking via Exp*d**. How could the hotel got mixed up? b) Been a customer for many years, this is the first time a hotel staff explained about non payment settlement between the hotel and the voucher issuer. Hotel should settle with voucher issuer and not causing inconveniences to guests. c) When I confronted front office, she showed me a kind of face, in the presence of another male front office staff and an lady guest. This is indeed trying to cause embarrassing moment for me and is a very unprofessional act from the hotel staff! I definitely seek apology from front office on this. d) I was told by front office to have a seat while waiting for check in, but there wasn't any seat available, since they are occupied by checking in customers and their bags are sitting in the chairs! The staff are not attentive enough with their surroundings. e) After the entire incident, I wasn't offered any welcome drink. front office had earlier offered other guests. I had to ask front office for it! Was it because I booked through app and it's cheap? Double standard practice by the hotel staff? 6. WiFi connection is very poor, with intermittent connections and sometimes not able to connect at all. Not as described. 7. No sound proof. You could hear what's playing on the TV from next door. Also, sounds of items dropping on the floor from a floor higher up. Overall, nothing so impressive from the hotel, except bed comfort and nice garden. Cleanliness: 5/10 Location: 7.5/10 Service/Staff helpfulness: 3/10 (due to check in hassles) Room comfort: 7.5/10. Only upon check out, the AM, Ms Tina apologised. However the entire stay was ruined by the check in process.
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Lim W. J.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
9.7
/10
Reviewed 310 week(s) ago
Good and cozy place to stay, strategic place which near to few tourist spots such as Jonker Street, just within 5km distance. There are also hawker stalls and convenient stores around the hotel that within 5 minutes walking distance.
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Azirah b. A.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 316 week(s) ago
I had the most pleasant stay. The place was so clean and I love the ambiance.
1 people find it helpful
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KHAIRUL A.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
9.4
/10
Reviewed 320 week(s) ago
Everything is best but the pool is a bit dirty, the toilet inside the room is unlucky garbage, maybe forgotten, forgiven.
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Muhammad N. B. N.
icon-Family
Family
icon-origin-TRAVELOKA
6.3
/10
Reviewed 328 week(s) ago
room was a bit small, no proper parking space. other that that awesome.
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shahir z.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
6.3
/10
Reviewed 329 week(s) ago
Hotel close parking gate when we come back from movie night at 2am. Need to park far from hotel. During check in, need to wait longer time as we arrive a bit late around 10pm. No one at the counter However the place is very nice and relaxing
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Farhana A.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 350 week(s) ago
I’m not that lucky to experience a wonderful staycation at this property. I choose this property just because of very good reviews in some travel agents and of course the bathtub. I booked for 3D2N, check in on Monday and was informed that they are having heavy check out. I understood. The staff are friendly, Jeremiah & Claris. They full fill my requests. The cleanliness is too bad. I’m almost check out the next day, I feel disappointed and frustrated. I’m so sad, it’s totally ruin my holiday mood. Bed sheet and pillow sheet got stains and koyak little bit here and there, the curtain also got stain and the towel also got stain. At the time I realised about the stains its already bedtime. Not enough with stain, the room and bathroom also have strong smell like smoking smell. Smelly and spoiled my mood. Unlucky me 😭. Beside the luxury ambience and friendly staff there’s nothing to proud of. I’m always believe housekeeping department is the most important part to taking off. They’re ambassador to your property. The housekeeper enter our room without take off his shoes. The location wise is okay near food court, restaurant and speed mart 99, about 10 - 15 mins drive to Bandar Hilir. Breakfast spread just okay, not much choice but enjoy the ambience: quite & privacy. Tips: This hotel totally don’t have view. If you looking for hotel with view you better booked hotel at Bandar Hilir.
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1 people find it helpful
Norislina B. I.
icon-Romantic
Romantic
icon-origin-TRAVELOKA
8.5
/10
Reviewed 355 week(s) ago
The hotel very clean. The staff also friendly! I really enjoy my stay.
1 people find it helpful
Mohamad A. b. A.
icon-Family
Family
icon-origin-TRAVELOKA
9.3
/10
Reviewed 359 week(s) ago
Great experience with a great staff and wonderful room.
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Khairul I. B. Z.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 359 week(s) ago
This hotel is great..Room is cool, breakfast is nice, the staff is very helpful..such a great experience with the hotel..please keep a good service..will come back again if visit malacca..thanks to en noor for a nice services.
2 people find it helpful
hazrina b. a. m.
icon-Family
Family
icon-origin-TRAVELOKA
8.8
/10
Reviewed 360 week(s) ago
I had the most pleasant stay here. All staff very friendly.
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Exterior 4 The Settlement Hotel

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