Times Private Suite

It was the stinkiest room that I ever experienced. The check/in time was 3pm but housekeeping staff took extra time to clean the room since it has very bad smoking smell and smell Of carpet which is 100 year old with lots of stains on it. When I came inside the room the staff was still spraying air freshener. The room was not as described in the pictures. They put pictures of different apartment. I saw the picture of big nice smart TV but when I checked in it was like a computer screen. TV never worked due to very weak WiFi network. We had to use my own Canadian cell phone data for everything. On the same floor they started renovation on a different unit and I was not able to sleep. I work night shift on my laptop and they start making very loud noise at 9:00am. I told Agnes to stop them making noise but she couldn’t do it. I had to go personally and I told the other unit staff about it and they agreed to delay the work from 9:00am to 11:00am so that I can sleep.

Having not been to Malaysia or Kuala Lumpur before, I was a little confused about finding the check-in, reception. The main entrance is inside the mall, at the far end of the East Wing on Level G. The room, while dated in furnishings, was extremely clean and spacious. Very easy access to the elevators, the suite came with both a double and a single bed, as well as full-sized bath and separate shower. Will certainly stay here again if I come back to KL.

Some walls were freshly painted however the floors needed cleaning products to be applied other than just a broom. the toilet floor was very sticky. Our tv did not turn on at all. dust on everything. Old kids drawings stuck to cupboards. the bed was clean & comfortable but the place just needed a very good clean.

Liked the area accessibility

Great service and spacious and clean.

This place was spectacular! Love the view, the vibe, also very clean, spacious and host makes you feel in home, he goes over your expectations and makes your trip unforgettable, highly recommended!

Very comfortable.

Good location

Bit of a chew in and out but very safe.

Great and comfy stay

It's was so amazing... High-rise floor.. Excellent views.. Inside room electrical, needs some servicing.. Others... Outstanding.

Room requires renovation, doors are not having working door stoppers, some door handles are spoiled and need urgent replacement.

Near of everything.

You get what you pay for. Definitely not a 4 star property, more similar to a motel on the interstate. Rooms are aged and bathrooms can use more cleaning. Don't believe the pictures

The suite was very spacious and well-kept, although a bit dated and aged. Housekeeping service and property staff were very helpful.

Clean and comfortable. Great view on the 40th floor. I will definitely back again

Stay for 2 person.. in the end giving 1 towel.. and their workers is very dangerous.. ask me for the deposit rm100.. and in the end he told me will bank transfer.. company never bank transfer to me..

im stay here for solo trip and already order for king size bed. But they gave me 2 double single bed. can u imagine just staying 1 person so i need combine the bed with my own. Already request for change as i ordered but they refused. Will not staying with this company Again. First and Last !!

An amazing room with a fantastic view. We really enjoyed our time there!

over all the room and facilities are good but its really bad as there is no reception and there is no one to help you unless you make a call and someone will come and pick you up to your room. if you don't have any local number than you are in trouble.