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  6. Timez Business Hotel

Timez Business Hotel

Hotel
No. 21-G, 1,2,3, Jalan C180/1, Dataran C180, , Cheras, Kuala Lumpur, Kuala Lumpur, Malaysia, 43200
Bathroom
Bathroom
Bathroom
Bathroom
Bedroom
See all photos
Based on 1 traveler reviews
AC
Parking
24-Hour Front Desk
WiFi

Nearby attractions
Sungai Besi LRT Station
(7.20 km)
Bandar Tasik Selatan Station
(7.66 km)
Bus Terminal Bersepadu Selatan (TBS)
(7.78 km)
Bukit Jalil LRT Station
(8.61 km)
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Review by Traveloka users
Review
6.1
/10
Good
Cleanliness
5.00
Comfort
4.67
Meal
4.00
Location
6.00
Service
6.00

2 Traveloka customers have stayed in this hotel and given reviews:

6.0
Water heater is not functioning well everytime I stay there
4.5
Sorry but i have to give this very bad review to this hotel as the facts that we experienced. We supposed to stay for 4 night but ended stay for 1 night only. The 1st impression when i entered the room are: 1. Corner of room full of dust and hair, 2. Wall full of stain and dry liquid which were disgusting, i can even sleep worrying to accidentally touch the wall. 3. Even worse, bed sheet and pillow cover all are not clean i assumed they didn't change it and the evidence would be i found somebody's hair and some dirts, lucky my husband arrived earlier in the afternoon and he asked me to bring clean sheet and pillow cover from home. At first i had never thought it will be that bad. 4. Don't bother about the cleanliness of the pillow and bed mattress it self. Pillow got written text on it. Like who love who. And worse hotel didn't pay attention to give normal service to regular customer like us. 5. Jet shower in the toilet lost its head. So there was only pipe. 5. I found hanger hanged out of the AC. I assume hotel staff didn't clean the room at all and just hand out the key to us. Everything indicated that. Theres no amenities at all. Only small tiny soap. 6. Towel were brown colour with crippled edge. Even my eldest worst towel at home is better than that. We chose this hotel for its 3 stars and cheap price but what we got is less than 1 star quality. It proved to us that they didn't respect us as customer at the first place by didn't give us intention for good impression. It was too late to impress us by changing room or so as hotel already failed to use 1st opportunity at the first impression. Before i wrote this review, i already tried to ask for a compensation of the 3 nights we didn't use. But they refuse with so many reasons. Not even an apology. We give chances so many time for them to show good intention but they wasted it so many times and let us down. We wrote this in the hope to be heard by hotel management and may they do better actions. Thank you so much.
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Based on
1 reviews
Rating
Review from
Business0
Couples1
Solo travel0
Family0
Friends getaway0
Rating Result
Very Bad
1
Bad
0
Average
0
Very Good
0
Extraordinary
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Mei Gee W
Strategic location, worst customer service
Pros - convenient, lots of restaurants nearby, 7-11 and 99 speed mart is just few doors away. Cons - bed sheet is dirty, staff who work mid night shift is very lazy and impolite. Arrived at 9pm and the staff didn't even look at me when I was standing in front of him wanted to check in, because he is too busy playing his game ( phone ), never greet us or smile. First impression - fail. Also, I have to change my room for 2 times. 1st time is due to lock issue, I need to go down and request to check the door card, and this Malay staff just pass another card to the security guard and request him to follow us to the room. And he himself just sit there and continue to play his game. Guard is very friendly and helpful, but unfortunately same problem still exist hence we have to go down again to change room. 2nd room - I am so shocked to find out the bed sheet and toilet is so dirty ( please refer to photo provided ), hence I go to reception ( same Malay guy ) to complain, and request cleaner to at least change the bed sheet or clean the toilet in order for us to continue to stay. But he just answer with very impolite tone: no cleaner. So I requested to change room, and he answered back: so you wanna change room again? I just answer yes, I need to change because I am not gonna accept this kind of cleanliness. This round, he pass the security card the room key, ask him to go in to the room and check first before I change room. And he, just continue sit there and play his game. During these whole process, he never apologize, or give solution, or even stand up from his seat to check on room condition before he let customer check in. What kind of service is this? If he is not willing to do this job, please quit, we customer do not deserve this kind of service from him. Conclusion - please train the staff to be more professional. You do not need a staff who only focus on playing his phone, and order security guard to do his job. Please learn how to serve customer friendly. Don let a staff ruin everything.
Couples - Jun 26, 2017
See other reviews

Hotel facility

Description

Hotel policy

  • Public Facilities
    • Parking
    • WiFi in public area
  • In-room Facilities
    • TV
    • Shower
  • Hotel Services
    • 24-hour Receptionist
  • General
    • AC
  • Connectivity
    • LAN Internet

    Check-in and Check-out Time

    Check-in: 2:00 PM
    Check-out: 12:00 PM

    note: hotel was previously named Hotel 1001

    Location
    Timez Business Hotel is a hotel in a good neighborhood, which is located at Cheras.

    The hotel is located only 7.66 km away from Bandar Tasik Selatan Station.

    Not only well positioned, but Timez Business Hotel is also one of hotels near the following Sungai Besi LRT Station within 7.2 km and Bandar Tasik Selatan Station within 7.66 km.

    About Timez Business Hotel

    Timez Business Hotel is the smartest choice for you who are looking for affordable accommodation with outstanding service.

    24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

    WiFi is available within public areas of the property to help you to stay connected with family and friends.

    Timez Business Hotel is a wise choice for travelers visiting Cheras.

    -
    Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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