Ulek Beach Resort

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8.2
/10
Very Good
153 reviews

What Guests Say About Their Stay

Fiera N. B. J. I.

8.5
/ 10
Beautiful place to stay. Food was tasty. I would love to come again.

Mohammad A. A. b. M. A.

9.7
/ 10
I would come again and stay there. The location is nice. The view is spectacular. If you really want to calm your mind and rest. This resort is the perfect place to do so.
In the Area
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Jalan Pantai, Sura Hujung, Kuala Dungun, Dungun, Terengganu, Malaysia, 23000

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Ulek Beach Resort is a hotel is located at Kuala Dungun. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Ulek Beach Resort

Jalan Pantai, Sura Hujung, Kuala Dungun, Dungun, Terengganu, Malaysia, 23000
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Lobby Ulek Beach Resort
Exterior 2 Ulek Beach Resort

Discover More About Ulek Beach Resort

Overview of Ulek Beach Resort

Nestled along the pristine shoreline of the South China Sea,

Ulek Beach Resort

is a charming 3-star coastal retreat situated in Sura Hujung, Kuala Dungun, in the heart of Terengganu on Malaysia's enchanting East Coast. With its front doorstep practically touching the golden sands of the beach, this intimate resort of just 32 rooms offers travellers an unhurried escape from the noise of city life, replacing it with the gentle rhythm of waves, sea breezes, and the warm hospitality that Terengganu is renowned for. The resort's name, "Ulek," draws inspiration from the traditional Malay healing ritual of the East Coast — a fitting reflection of the restorative, soul-replenishing experience that awaits every guest.

Ulek Beach Resort strikes the ideal balance between relaxed beachside living and comfortable modern amenities. Despite its modest size, the resort is thoughtfully equipped with a swimming pool, an on-site restaurant, reliable Wi-Fi, and round-the-clock front desk service — everything a leisure traveller needs to unwind completely. Whether you are watching the sunrise paint the sea in shades of amber and rose, taking an evening stroll along the uncrowded shoreline, or simply lounging poolside with a cold drink in hand, the resort creates an atmosphere that is genuinely restorative. Its location in Dungun also makes it an excellent base for exploring some of Terengganu's most celebrated natural and cultural attractions.

For families, couples, and solo travellers alike, Ulek Beach Resort represents an accessible slice of East Coast Malaysia at its most authentic. The relatively small number of rooms ensures that guests are never lost in the crowd, and the attentive service feels personal rather than corporate. If you are searching for a beachfront stay that combines natural beauty, local character, and genuine comfort without unnecessary extravagance, Ulek Beach Resort in Dungun is a destination well worth your consideration.

Room Types at Ulek Beach Resort

Ulek Beach Resort offers three distinct room categories, each designed to cater to different travel needs and group sizes. All rooms are air-conditioned and equipped with the essential comforts expected of a quality 3-star property, ensuring a pleasant and restful stay regardless of which category you choose.

Standard Room

The

Standard Room

at Ulek Beach Resort is ideal for solo travellers or couples seeking a comfortable and no-fuss base for their Terengganu coastal getaway. These well-appointed rooms feature essential amenities including air conditioning to keep you cool during warm East Coast days, in-room Wi-Fi connectivity, and a private bathroom with the necessities for a comfortable stay. The Standard Room is thoughtfully laid out to make efficient use of space, providing a cosy, uncluttered environment that encourages rest and relaxation. Guests can expect clean, functional décor with a simple aesthetic that lets the resort's natural beachside surroundings take centre stage.

Deluxe Room

For those who prefer a little more space and an elevated stay, the

Deluxe Room

offers a step up in both comfort and ambience. These rooms are furnished to a higher standard and provide additional room to breathe, making them particularly well-suited for travellers who plan to spend longer at the resort or who simply enjoy the extra comfort of a more spacious environment. The Deluxe Room continues to deliver all the core amenities — air conditioning, Wi-Fi, and a private en-suite bathroom — while offering an enhanced sense of comfort that complements the surrounding coastal setting. Depending on the specific unit, Deluxe Rooms at Ulek Beach Resort may offer pleasing views of the sea or the resort grounds, making them a popular choice for romantic getaways and anniversary stays along the Terengganu coast.

Family Room

The

Family Room

is Ulek Beach Resort's most spacious accommodation category, specifically designed to accommodate families or small groups travelling together. With a generous layout that can comfortably house parents and children, the Family Room is thoughtfully configured to ensure that guests of all ages have adequate space for a relaxed and enjoyable stay. The room is equipped with the full complement of resort amenities, including air conditioning and Wi-Fi access, and its private bathroom ensures practicality for families with young children. Families booking at Ulek Beach Resort will find the Family Room an excellent home base for beach days, excursions to nearby attractions, and the kind of quality time that only a proper holiday by the sea can deliver.

Facilities and Amenities

Despite its boutique size,

Ulek Beach Resort

is well-equipped with facilities that meaningfully enhance the guest experience. The centrepiece of the resort's recreational offering is its outdoor

swimming pool

, a welcome reprieve on warm days when the sea is not to your preference. The pool provides a safe and relaxing space for guests to cool off, swim at their leisure, or simply recline poolside and soak in the tropical atmosphere.

All rooms at the resort are fitted with

air conditioning

, an essential comfort given Terengganu's warm and humid East Coast climate. Throughout the property, guests have access to

Wi-Fi connectivity

, allowing them to stay in touch with loved ones or share their coastal adventures on social media. The resort's

24-hour front desk

ensures that assistance is always available, whether you need local travel recommendations, help with arrangements, or simply a friendly point of contact during your stay. The team at the front desk is familiar with the surrounding region and can be a valuable resource for guests planning day trips or seeking insider knowledge about Dungun and its surrounds.

On-site

parking

is available for guests who arrive by personal vehicle or hire car, which is particularly convenient given that a private vehicle is one of the most comfortable ways to explore this stretch of the Terengganu coastline. The combination of these facilities, delivered within a relaxed and unpretentious resort environment, makes Ulek Beach Resort a practical and enjoyable base for an East Coast Malaysia holiday.

Location and Getting There

Ulek Beach Resort is located at

Jalan Pantai, Sura Hujung, 23000 Dungun, Terengganu

, positioned directly on the coastline south of Dungun town. Its beachfront address is one of its most compelling selling points — the resort sits right on the edge of the South China Sea, offering guests immediate access to the beach without any need for lengthy transfers.

The nearest major airport is

Sultan Mahmud Airport (TGG)

in Kuala Terengganu, located approximately 65 to 70 kilometres to the north of Dungun. Travellers flying into Kuala Terengganu can reach the resort in around an hour by taxi or hire car. From Kuala Lumpur, the drive via the East Coast Expressway (LPT) takes approximately four to five hours, making Dungun an achievable weekend destination for those travelling from the Klang Valley. Intercity bus services connect Dungun to major Malaysian cities, and the town itself has a local bus terminal. For guests arriving by train, the nearest KTM station on the East Coast Line is located in the general Dungun and Kemaman corridor, with taxi connections available to the resort.

Dungun's surrounding area is rich with natural and cultural attractions. The legendary

Rantau Abang

turtle sanctuary — historically one of the world's most important leatherback turtle nesting beaches — is located just a short drive from the resort.

Pulau Tenggol

, regarded as one of Malaysia's finest dive destinations, is accessible from Dungun's jetty and offers world-class snorkelling and scuba diving. Dungun town itself provides easy access to local markets, traditional eateries, and cultural sights that give visitors an authentic taste of East Coast Malay life.

Dining at Ulek Beach Resort

Guests at Ulek Beach Resort can enjoy meals at the resort's

on-site restaurant

, which serves as a convenient and welcoming dining option throughout the day. The restaurant is well-positioned to cater to the varied tastes of resort guests, offering a selection of dishes that draw on the rich culinary traditions of Terengganu — a state celebrated across Malaysia for its exceptional seafood and distinctive Malay cuisine. Fresh seafood, in particular, is a highlight of the East Coast dining experience, and guests are encouraged to explore the local flavours available both at the resort and in the surrounding area.

Beyond the resort's own restaurant, Dungun and its neighbouring villages offer a wonderful array of local dining experiences. Roadside stalls and casual seafood restaurants are a feature of the East Coast landscape, where freshly caught fish, prawns, and squid are prepared simply and affordably — often at prices starting from approximately RM 10 to RM 15 per dish at local establishments. For travellers who enjoy immersing themselves in local food culture, an evening meal at one of Dungun's waterfront seafood restaurants is an experience not to be missed during any stay in this part of Terengganu.

Why Stay at Ulek Beach Resort

Direct beachfront access

is Ulek Beach Resort's most immediate and compelling advantage. Very few properties along the Terengganu coastline offer guests the ability to step directly from their accommodation onto an open, uncrowded stretch of beach. For travellers who place the sea at the heart of their holiday, this proximity is genuinely invaluable and creates a holiday experience that feels unhurried and immersive from the moment you arrive.

The resort's

small and intimate scale

— with just 32 rooms — means that guests enjoy a level of personal attention and peace that larger, busier properties simply cannot replicate. The relaxed, community atmosphere of a boutique resort is a significant draw for travellers who have grown weary of impersonal chain hotels, and Ulek Beach Resort delivers this in abundance against the backdrop of one of Malaysia's most beautiful coastlines.

Dungun's position as a

gateway to Pulau Tenggol

makes Ulek Beach Resort an ideal launching pad for one of Malaysia's most spectacular island diving and snorkelling experiences. Pulau Tenggol's waters are celebrated for their exceptional clarity and marine biodiversity, and staying in Dungun puts guests within easy reach of this remarkable natural treasure.

For those interested in

wildlife and conservation

, proximity to Rantau Abang — with its famous turtle nesting heritage — adds a meaningful layer of natural wonder to any stay. The cultural richness of Terengganu, including its traditional crafts, batik textile traditions, and unique East Coast Malay cuisine, further enriches the experience and distinguishes a stay at Ulek Beach Resort from a generic beach holiday.

Finally,

value for money

is a strong consideration. As a 3-star property in a destination that remains refreshingly off the mass-tourism circuit, Ulek Beach Resort offers travellers a genuine East Coast beach experience at a price point that remains accessible — without requiring any compromise on the fundamental comforts of a quality holiday stay.

Tips for Booking Ulek Beach Resort

The

best time to visit Dungun

and Ulek Beach Resort is between

March and October

, when the East Coast of Peninsular Malaysia enjoys dry, sunny weather and calm seas. The Northeast Monsoon season, which typically runs from November through February or early March, brings heavy rainfall and rough sea conditions to Terengganu. During this period, beach activities and boat trips to Pulau Tenggol are significantly curtailed, so travellers seeking the full East Coast coastal experience are strongly advised to plan their visit outside of the monsoon window.

Book early if you are travelling during Malaysian school holidays

, particularly during the mid-year and year-end holiday periods, as the East Coast is a beloved domestic destination and well-regarded properties like Ulek Beach Resort can fill up quickly. Weekend stays during peak season are similarly in high demand, particularly among travellers driving up from Kuala Lumpur and the Klang Valley. Booking in advance via Traveloka ensures you secure your preferred room type and may offer access to early bird promotional rates.

When making your reservation, consider

requesting a room with a sea view or closest to the beachfront

, as the ocean proximity is one of the resort's key attractions. If you are travelling as a family, the Family Room category is purpose-built for your needs and worth selecting early to avoid disappointment. Note that standard

check-in is at 14:00 and check-out is at 12:00

— if you are arriving early or departing late, it is worth contacting the front desk in advance to enquire about the possibility of early check-in or late check-out, subject to availability. Finally, bring cash for smaller local purchases in Dungun, as not all nearby establishments and roadside stalls accept card payments.

All facilities in Ulek Beach Resort

Swimming Pool Ulek Beach Resort
Swimming Pool
Common Space Ulek Beach Resort
Common Space
Lobby Ulek Beach Resort
Lobby
Accommodation Services Ulek Beach Resort
Accommodation Services
Exterior Ulek Beach Resort
Exterior

Public Facilities

  • Parking
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • Minibar
  • Shower
  • TV

Hotel Services

  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Tours

General

  • AC
  • Family room
  • Non-smoking room
  • Smoking area

Sports and Recreations

  • Diving
  • Fishing
  • Golf course
  • Snorkeling

Things to Do

  • Hot tub
  • Massage
  • Outdoor pool

Food and Drinks

  • Restaurant with AC
  • Breakfast

Connectivity

  • LAN Internet
  • Free WiFi

Accommodation Policy & General Information in Ulek Beach Resort

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card, Driving License. Please bring the required documents in hard copy.

General Check-in Instructions

Warm greetings from Ulek Beach Resort. Upon your arrival, you will find the reception desk located on the right-hand side, with a large glass window in front of it. Kindly park your vehicle in any available parking space before proceeding to the reception area. During the check-in process, please present your identification card (IC) or driving license for registration purposes. Once registration is complete, our reception team will provide your room key and give you directions to your accommodation. Should you require any assistance, please do not hesitate to contact our front desk. We hope you enjoy a comfortable and memorable stay at Ulek Beach Resort.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Ulek Beach Resort
32
Number of floors in Ulek Beach Resort
1
Another facilities in Ulek Beach Resort
Breakfast restaurant, Room service, Safety deposit box, WiFi in public area, Cable TV

Frequently asked question in Ulek Beach Resort

What are the check-in and check-out times at Ulek Beach Resort?
At Ulek Beach Resort, the standard check-in time is 14:00 (2:00 PM) and check-out is at 12:00 (12:00 PM noon). If you require an early check-in or late check-out, it is recommended to contact the 24-hour front desk directly to check availability, as additional charges may apply for requests outside of these standard times.
What types of rooms are available at Ulek Beach Resort?
Ulek Beach Resort offers three room categories to suit different travel needs: Standard Room, Deluxe Room, and Family Room. Whether you are visiting as a solo traveller, a couple, or with your family, the resort has a suitable option. Guests are advised to review room details and availability when making their booking on Traveloka.
What facilities can guests use at Ulek Beach Resort?
Ulek Beach Resort provides several key facilities for guests, including an outdoor swimming pool, an on-site restaurant, air conditioning in rooms, and a 24-hour front desk for round-the-clock assistance. Please note that the resort does not have a gym. These amenities make it a relaxing and comfortable option for a beach retreat in Terengganu.
Is parking available for guests staying at Ulek Beach Resort?
Yes, Ulek Beach Resort provides on-site parking for guests travelling by car. This is especially convenient for visitors driving to Kuala Dungun, Terengganu. For specific details regarding parking capacity or any applicable fees, guests are encouraged to contact the hotel's 24-hour front desk directly when making their reservation or upon arrival at the resort.
Does Ulek Beach Resort include breakfast with the room rate?
Ulek Beach Resort has an on-site restaurant available to serve guests during their stay. However, whether breakfast is included in your room rate will depend on the specific booking package selected. Guests should carefully review room inclusions on Traveloka at the time of booking, or contact the 24-hour front desk at Ulek Beach Resort to confirm meal arrangements before arrival.
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More Reviews from Other Guests in Ulek Beach Resort

8.2
Very Good
From 153 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

7.9

Meal

7.7

Location

8.3

Service and Facilites

8.0

People often mention about Ulek Beach Resort
All
Accessibility (2)
Bathroom (2)
Taste (2)
Distance to City Center (1)
Staff Friendliness (1)
Check-in/out Time (1)
Ambiance (1)
Room Space (1)
Variety (1)
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Traveler Reviews Ulek Beach Resort

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 46 week(s) ago
The staffs are friendly but the cleanliness of the room made me turned off about this place. The bathtub is not clean enough as we need to use that to bath.
1 people find it helpful
G***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 55 week(s) ago
good place, only the water pump in the toilet needs repair, noisy
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Accommodation's Reply
07 Aug 2025
Thank you for your feedback. We truly value every comment and will definitely take action to improve on this issue.
H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.3
/10
Reviewed 63 week(s) ago
From the beginning of booking it was complicated. From booking.com to the staff to trevaloka. After booking, we saw that the room was not the one we wanted. We were able to change the room but the bathtub and jacuzzi could not be used. The jacuzzi was broken, but the bathtub also had water coming out of the hole under the sink. There was foam coming out of the hole. Behind the toilet door, the corners of the walls were full of dust + lizard droppings etc. It seems like the cleaners did not sweep and throw it away but collected it in the corners. The place where the bathtub water was turned on was full of ants. Hmm, I don't know if people want to feel like they are on a honeymoon and then have no mood or appetite. Sorry, I have to be honest. Luckily, I paid via apk which was a little cheaper than the direct resort. But still my rm200++ was not worth this ridiculous experience.
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Accommodation's Reply
11 Jun 2025
Of course! Here's a simpler and still polite version: --- First of all, on behalf of the resort, I would like to sincerely apologize for the bad experience you had during your stay. We are truly sorry that the cleanliness of the room did not meet your expectations. Your feedback is very important to us, and we will take the necessary steps to improve in this area. For your information, our resort is currently available for booking only through Agoda, Traveloka, Ticket.com or by calling us directly. We are not listed on Booking.com at the moment. Once again, we truly apologize for the inconvenience and thank you for your valuable feedback.
Guest
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 89 week(s) ago
The room was spacious and clean. The room was not bright enough as the light was too dim. TV was still analogue and had limited channels. A pity that the jacuzzi in the bathtub was no longer working.
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Hawana R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 169 week(s) ago
I love the small concept of resort where it's just a walking distance from room to pool and to cafe. Spacious room and bathroom. Clean and no mosquito.
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Ting K. S.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 226 week(s) ago
Bed is dusty and there are little ants around it. Overall was a bad experience.
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Asma H.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 235 week(s) ago
Place was okay but pretty pure hygiene wise. Room was dusty, there was some pile of dust on the bed when we arrived so we had to do some cleaning and those of you who are allergic to dust will definitely get all sneezy once you entered the room. Other part would be breakfast buffet, none of the cutleries were cleaned properly so many of us had to go to toilet to wash it ourselves before using. Food did not taste good excepr for nasi dagang bungkus from some shop.
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1 people find it helpful
Accommodation's Reply
07 Mar 2022
Thank you for the complaining. We received the info and we will upgrade our service to be better. Sorry to hear that you were unhappy when staying at our resort.
Nur H.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 237 week(s) ago
Breakfast is terrible. Pukul 9 makanan banyak dah habis tapi xrefill. Kata sampai pukul 10.30? Limited choice, tambah-tambah plak limited quantity. Tak ada standard. RM400 bayar satu malam. Teruk sangat. Bilik lighting sangat teruk. Malap! Macam dduk dalam spa. Bayangkanlah. Bedsheet ada tahi cicak.
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WAN H. B. W. N.
icon-Family
Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 356 week(s) ago
From my experience staying here, I really enjoy with the accommodations offered, plus, the room can be said comfortable to be stayed and chilled with family. the environment is good and can be a place to release stress. however, I would like to give comment on the wifi connection which we can't get accessed from our room. it might be difficult for us since the wifi couldn't be reached and didn't connect and I hope that it can be improved later.
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1 people find it helpful
Naufal T.
icon-Family
Family
icon-origin-TRAVELOKA
9.1
/10
Reviewed 371 week(s) ago
It was excellent. Meet the expectation. Room and facilities was great. Family friendly. Easy access to the resort and elsewhere. Cozy ambient. Good food. Swimming pool need cleaning tho. Overall it was great. Highly recommended.
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MOHD H. B. S.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
6.0
/10
Reviewed 374 week(s) ago
Dust room, no curtain or curtains, no privacy, outdoors can be seen inside, slow water, unclear TV broadcasts, insufficient water, no ironing board, aircond service not available.
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Muhammad Sufieyan Bin Abdul Fatah
icon-origin-TRAVELOKA
8.5
/10
Reviewed 380 week(s) ago
The staff was very helpful especially intern student in fnb department
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Laily A. R.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 381 week(s) ago
Great place for vacation with family.
Find this review helpful?
CHE JUMAT AHMAD
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 387 week(s) ago
Good comments: good service, good food in the restaurant, room cleanliness satisfies not good comments: lots of ants in the room (food stuff), water dripping on the floor from the aircond, and the jacuzzi tub's position somewhat deep down. It is difficult for us (60 an) to go in and out.
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1 people find it helpful
Wan i. b. a.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 395 week(s) ago
Lovely resort area, Beautiful landscape, Beautiful pool & clean but fairly small .. Bedrooms and bathrooms are quite comfortable and interesting .. Best staff service .. just a little bit of a sense of taste, the resort does not provide a place for BBQ
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1 people find it helpful
Nurul A. M. Z.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 399 week(s) ago
Nice and clean room with affordable price..
Find this review helpful?
Laily A. R.
icon-Family
Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 400 week(s) ago
Great place to bring family for vacation.
Find this review helpful?
Muhammad I. A. Y.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 400 week(s) ago
Best, quiet and peaceful. Right on the beach front.
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ALEX G.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 402 week(s) ago
Good location and in front hotel is a beach. Hotel is clean and looked comfort. The hotel room need to maintain well especially the bath tub. Spoil Jacuzzi bath tub. Sad.Can find cafes around in walking distance. Have quite a lot of mosquito there. Breakfast buffet is simple and nice but the coffee is weird taste. Hope can improve on this.
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ZULINA B. A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 406 week(s) ago
The hotel's peaceful location, the staff of the hotel provides good service throughout being there.
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Number of reviews per page
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40

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Exterior 4 Ulek Beach Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Traveloka Sdn Bhd (Registration No. 201501003122), Level 14 Tower 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
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8.2
Very Good
From 153 reviews
Provided by travelers on
Cleanliness

8.0

Room Comfort

7.9

Meal

7.7

Location

8.3

Service and Facilites

8.0

People often mention about Ulek Beach Resort
All
Accessibility (2)
Bathroom (2)
Taste (2)
Distance to City Center (1)
Staff Friendliness (1)
Check-in/out Time (1)
Ambiance (1)
Room Space (1)
Variety (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Ulek Beach Resort

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 46 week(s) ago
The staffs are friendly but the cleanliness of the room made me turned off about this place. The bathtub is not clean enough as we need to use that to bath.
1 people find it helpful
G***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 55 week(s) ago
good place, only the water pump in the toilet needs repair, noisy
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Aug 2025
Thank you for your feedback. We truly value every comment and will definitely take action to improve on this issue.
H***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.3
/10
Reviewed 63 week(s) ago
From the beginning of booking it was complicated. From booking.com to the staff to trevaloka. After booking, we saw that the room was not the one we wanted. We were able to change the room but the bathtub and jacuzzi could not be used. The jacuzzi was broken, but the bathtub also had water coming out of the hole under the sink. There was foam coming out of the hole. Behind the toilet door, the corners of the walls were full of dust + lizard droppings etc. It seems like the cleaners did not sweep and throw it away but collected it in the corners. The place where the bathtub water was turned on was full of ants. Hmm, I don't know if people want to feel like they are on a honeymoon and then have no mood or appetite. Sorry, I have to be honest. Luckily, I paid via apk which was a little cheaper than the direct resort. But still my rm200++ was not worth this ridiculous experience.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
11 Jun 2025
Of course! Here's a simpler and still polite version: --- First of all, on behalf of the resort, I would like to sincerely apologize for the bad experience you had during your stay. We are truly sorry that the cleanliness of the room did not meet your expectations. Your feedback is very important to us, and we will take the necessary steps to improve in this area. For your information, our resort is currently available for booking only through Agoda, Traveloka, Ticket.com or by calling us directly. We are not listed on Booking.com at the moment. Once again, we truly apologize for the inconvenience and thank you for your valuable feedback.
Guest
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 89 week(s) ago
The room was spacious and clean. The room was not bright enough as the light was too dim. TV was still analogue and had limited channels. A pity that the jacuzzi in the bathtub was no longer working.
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Hawana R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 169 week(s) ago
I love the small concept of resort where it's just a walking distance from room to pool and to cafe. Spacious room and bathroom. Clean and no mosquito.
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Ting K. S.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 226 week(s) ago
Bed is dusty and there are little ants around it. Overall was a bad experience.
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Asma H.
icon-origin-TRAVELOKA
5.1
/10
Reviewed 235 week(s) ago
Place was okay but pretty pure hygiene wise. Room was dusty, there was some pile of dust on the bed when we arrived so we had to do some cleaning and those of you who are allergic to dust will definitely get all sneezy once you entered the room. Other part would be breakfast buffet, none of the cutleries were cleaned properly so many of us had to go to toilet to wash it ourselves before using. Food did not taste good excepr for nasi dagang bungkus from some shop.
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Accommodation's Reply
07 Mar 2022
Thank you for the complaining. We received the info and we will upgrade our service to be better. Sorry to hear that you were unhappy when staying at our resort.
Nur H.
icon-origin-TRAVELOKA
6.1
/10
Reviewed 237 week(s) ago
Breakfast is terrible. Pukul 9 makanan banyak dah habis tapi xrefill. Kata sampai pukul 10.30? Limited choice, tambah-tambah plak limited quantity. Tak ada standard. RM400 bayar satu malam. Teruk sangat. Bilik lighting sangat teruk. Malap! Macam dduk dalam spa. Bayangkanlah. Bedsheet ada tahi cicak.
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WAN H. B. W. N.
icon-Family
Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 356 week(s) ago
From my experience staying here, I really enjoy with the accommodations offered, plus, the room can be said comfortable to be stayed and chilled with family. the environment is good and can be a place to release stress. however, I would like to give comment on the wifi connection which we can't get accessed from our room. it might be difficult for us since the wifi couldn't be reached and didn't connect and I hope that it can be improved later.
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Naufal T.
icon-Family
Family
icon-origin-TRAVELOKA
9.1
/10
Reviewed 371 week(s) ago
It was excellent. Meet the expectation. Room and facilities was great. Family friendly. Easy access to the resort and elsewhere. Cozy ambient. Good food. Swimming pool need cleaning tho. Overall it was great. Highly recommended.
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MOHD H. B. S.
icon-Backpacking
Backpacking
icon-origin-TRAVELOKA
6.0
/10
Reviewed 374 week(s) ago
Dust room, no curtain or curtains, no privacy, outdoors can be seen inside, slow water, unclear TV broadcasts, insufficient water, no ironing board, aircond service not available.
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Muhammad Sufieyan Bin Abdul Fatah
icon-origin-TRAVELOKA
8.5
/10
Reviewed 380 week(s) ago
The staff was very helpful especially intern student in fnb department
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Laily A. R.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 381 week(s) ago
Great place for vacation with family.
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CHE JUMAT AHMAD
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 387 week(s) ago
Good comments: good service, good food in the restaurant, room cleanliness satisfies not good comments: lots of ants in the room (food stuff), water dripping on the floor from the aircond, and the jacuzzi tub's position somewhat deep down. It is difficult for us (60 an) to go in and out.
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Wan i. b. a.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 395 week(s) ago
Lovely resort area, Beautiful landscape, Beautiful pool & clean but fairly small .. Bedrooms and bathrooms are quite comfortable and interesting .. Best staff service .. just a little bit of a sense of taste, the resort does not provide a place for BBQ
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Nurul A. M. Z.
icon-Family
Family
icon-origin-TRAVELOKA
9.7
/10
Reviewed 399 week(s) ago
Nice and clean room with affordable price..
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Laily A. R.
icon-Family
Family
icon-origin-TRAVELOKA
9.4
/10
Reviewed 400 week(s) ago
Great place to bring family for vacation.
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Muhammad I. A. Y.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 400 week(s) ago
Best, quiet and peaceful. Right on the beach front.
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ALEX G.
icon-Family
Family
icon-origin-TRAVELOKA
8.5
/10
Reviewed 402 week(s) ago
Good location and in front hotel is a beach. Hotel is clean and looked comfort. The hotel room need to maintain well especially the bath tub. Spoil Jacuzzi bath tub. Sad.Can find cafes around in walking distance. Have quite a lot of mosquito there. Breakfast buffet is simple and nice but the coffee is weird taste. Hope can improve on this.
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ZULINA B. A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 406 week(s) ago
The hotel's peaceful location, the staff of the hotel provides good service throughout being there.
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