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  6. West Inn Taiping

West Inn Taiping

Hotel
21, Jalan Kamunting, Kamunting, Taiping, Larut, Matang & Selama, Perak, Malaysia, 34600
Lobby
Lobby
Exterior / Building
See all photos
Based on 12 traveler reviews
AC
Parking
24-Hour Front Desk
WiFi

Nearby attractions
Taiping Lake Garden
(2.94 km)
Zoo Taiping & Night Safari
(2.96 km)
Charcoal Factory Kuala Sepetang
(10.72 km)
Matang Mangrove Forest Reserve
(10.87 km)
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Review by Traveloka users
Review

3 Traveloka customers have stayed in this hotel and given reviews:

8.5
The room is clean and just nice for that price. I like it. Please maintain the cleanliness because some budget hotels they don't even change the bed sheet / comforter (smell body odor) and also a bit dusty (no re-clean before customer check in). Overall, the room is comfortable and near to amenities (tecso, jusco, taiping central mall). Highly recommended for those who looking for cheap and comfortable budget hotel.
5.7
there are ants and bugs on the mattress. Please take this seriously.
8.8
My family loves this room and it's of very nice design.
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Based on
12 reviews
Rating
Location
Rooms
Service
Value
Cleanliness
Review from
Business2
Couples2
Solo travel1
Family5
Friends getaway2
Rating Result
Very Bad
1
Bad
1
Average
3
Very Good
7
Extraordinary
0
Amy W
Extremely Basic
As basic as in can be, with only a single pillow per person, it's pretty ok for the price. Note that there is no elevator, so request for lower floors especially if you have heavy luggage. For the superstitious (Chinese) guests :- 1. Due to the layout / floor plate, there are as many corner rooms as non corner rooms. 2. Gas station beside hotel separates in from a (Christian) cemetary. Note : I stayed on a low floor corner room, on this "special side". Slept & woke up ok.
Family - Apr 7, 2017
seapark
Not a pleasant stay, dirty.
Not well-maintained. Stained bathroom with not functioning lock. Mold was clearly seen at room walls. We booked this place at last minute, from reading the previous review from this site. Definitely not coming back!
Friends getaway - Jun 1, 2016
Sean442014
Terrible Front Desk Service
This is the second time my family and I stayed at West Inn Taiping. We booked a Deluxe Twin with 2 king size beds for a night at the cost of RM120. We checked in the hotel on Saturday and we were served well by a very friendly Malay female receptionist during check-in. The room had good and bad points. Pros: 1) the room was spacious, 2) pillows were comfortable, and 3) bathroom was big. Cons: 1) the room was not soundproof, 2) the two king beds were too soft, not suitable for old people, 3) there is only one hanger in the bathroom, 4) only soap was provided but not shampoo, and 5) it took long time for the air Cond to cool down the whole room. In overall, we were satisfied with our stay at the hotel. In fact, we wanted to rate the hotel with 5 stars in this review. However, something BAD happened during check-out and I changed my mind. If possible, I'd like to give 0 star. Unfortunately, 1 star is the lowest rating. So, this is what happened... During check-in, we were provided 2 remote controls for TV and air Cond but we were not informed that they must be returned back to the front desk during check-out. When we checked out the next day morning, we were served by another receptionist, a Chinese lady with spec. When we walked down the stairs, she was talking happily with another girl but the moment we came to the front desk, her smiling face disappeared immediately. Even worse, when she realized that we didn't bring down the remote controls, her face turned black immediately. Without asking me to wait (actually I was waiting to collect back my deposit), she turned back and walked up the stairs as if I was not there... spoiling my morning mood... Thank you very much for helping me to make a decision, that is, not to come back to this hotel anymore.
Family - Apr 17, 2016
Clean and comfy
We stayed 4 nights in the West Inn for a family wedding as it was at the end of the road where our family live. The room was clean and spacious with good air con and wifi an the staff were friendly. The price was reasonable for the room we had. The only slight downside was that as it is on a main road you can hear the cars. If you're a light sleeper like me you may need a pair of ear plugs but other than that we had a good stay
Family - Nov 7, 2015
Sean442014
A Nice Budget Hotel but Had Unpleasant Experience with the Staff
Stayed at this hotel for 1 night. The rooms that I booked are Standard Room and Deluxe Room at the rate of RM68 and RM80 per night respectively. I made room reservation through phone call about 1 month before my visit. Before the booking, I did some comparisons between hotels through Agoda.com, Booking.com and Tripadvisor.com. I found good reviews from there, I found the rate quite cheap and I also found nice room pictures from the hotel's official website. So, at that time, I was very confident that I booked a very good hotel. After I reached Taiping, I made a call to the hotel around 10++am, asking them if I was allowed to check in the hotel before 2pm. I was told that I could check in early but they will call me only when the rooms were ready. Around 1:10pm, I still didn't receive any call from the hotel. So, I drove straight to the hotel and reached there around 1:20pm. The hotel was easy to find. We just followed Waze's instructions and it guided us all the way to the hotel. It is strategically located in between Jusco, Tesco and Taiping Central Mall. It looked nice and clean from the outside. I entered the hotel alone and asked the staff at the counter whether my rooms were ready and the answer was still no. She told me that she will call me when my rooms were ready. That was the second time I received that kind of promise. After waiting for her call for about 30 minutes in my car, suddenly my sister-in-law came out from her car and told me she was told that the room was ready. What was happening? I was the one who asked the question so many times but the staff answered someone else, of different gender. How can she make such as big mistake? How can she tell whether my sister-in-law was with me or not? What about the phone call? Promised me twice but received nothing at the end. Upon check-in, then only I realized that the hotel doesn't accept credit card. After giving her my IC, she started to write my particulars onto the receipt, very slowly -.-" Half way of the first writing, she suddenly cancelled the receipt, write a new one. Then, half way of the second writing, she cancelled it and write a new one again. And yet, she made another mistake on the 3rd writing. I was really speechless. How can a hotel hire such a careless person to take care of the front desk. My family and I were from KL. We departed at 5am, reached Taiping around 8am, and after busy with something for the whole morning, just wanted to have a quick and smooth check in and take a good rest in the rooms. However, we were "welcomed" by staff without smiling face but with cold attitude. Some more, she made so many mistakes, wasting our time. If she can find out the mistake, I will just pay back the RM8. Otherwise, that was her problem, not mine. The hotel has no lift. So, we need to use the staircase. We took 3 rounds to carry all of our stuffs into the rooms. The room doesn't look like the one published on the web. It looks old but it was quite big and it was clean. The King size bed was really big and it was comfortable to sleep. Since only 2 pillows were given, I went down to ask for an additional pillow. Upon request, the staff asked me whether it is written on the web to allow such a request. Just after she asked the question, she realized that she asked the wrong question and immediately went into the store room and get 1 for me. I felt like talking to a trainee. On the left hand side of the bed is a dressing table with a mirror and 1 wall socket. Opposite of the bed was a TV that offers a number of local channels with good reception. Its Air-Cond was quite cold. Although the hotel is facing busy main road, it was quite quiet in the room. However, we could hear sounds from the corridor and rooms on the opposite row, indicating that the room was not really soundproof. 2 towels were provided. Although they smelled OK, we didn't use them. The reason is that they are dark in color, making us difficult to tell whether they are clean or not. No drinking water was provided in the room. Water dispenser was also not available in the hotel. So, we bought 2 big bottles of drinking water of 5.5 liters. The lighting in the room was not good enough for me to do my office work as one of the light bulbs burnt out in the evening. The bathroom was considered clean. However, only soap was provided. What a stingy hotel. After about 2 hours, the staff came to my room. She told me that she made a mistake on the receipt and asked me to pay an additional RM8. I just gave her back the receipt and RM8, but she asked me to go down and collect a new receipt (the 4th receipt) from her later. I told her I will not go down and she should be the one to come up and return the receipt to me. When she came back later, she apologized to me. I accepted her apology but things already happened and they cannot be undone. Overall, my family and I were not really satisfied with our stay at the hotel. Although the hotel has strategic location, the rooms are quite cheap, big and clean, but we had unpleasant experience with the front desk. Not really sure whether we will visit the hotel again or not in the future.
Business - Apr 5, 2015
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Effective 1 September 2017, hotel guests who are non-Malaysian or non-Permanent Residents of Malaysia are required to pay a tourism tax of MYR 10 nett per night per room forsee more

Hotel facility

Description

Hotel policy

  • General
    • AC
    • Family room
    • Heater
    • Smoking area
  • In-room Facilities
    • Desk
    • Shower
    • TV
  • Public Facilities
    • Parking
    • WiFi in public area
  • Food and Drinks
    • Snacks
  • Hotel Services
    • 24-hour Receptionist
  • Connectivity
    • Free WiFi

Check-in and Check-out Time

Check-in: 2:00 PM
Check-out: 12:00 PM

Location
West Inn Taiping is located in area / city Taiping.

There are plenty of tourist attractions nearby, such as Zoo Taiping & Night Safari within 2.96 km, and Perak Cave Temple within 48.08 km.

About West Inn Taiping

For you, travelers who wish to travel comfortably on a budget, West Inn Taiping is the perfect place to stay that provides decent facilities as well as great services.

Have fun with various entertaining facilities for you and the whole family at West Inn Taiping, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at West Inn Taiping is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

West Inn Taiping is a hotel with great comfort and excellent service according to most hotel's guests.

West Inn Taiping is the ideal choice for you who are looking for a comfortable yet affordable accommodation.

Pets are NOT allowed.

Hotel may accept Late check out, subject to room availability, with additional fee.

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.