The Windsor Hotel

Staff were helpful and friendly but the quality of the room was not even 2 star, let alone 4. My expectations were low, as it was cheaper than other 4 star hotels in the area. But why promote it as a 4 star hotel when it clearly isn't? The quality of the furniture, bed linen, towels, bathroom etc were all below par. The towel rail literally fell off the wall when I put a towel through it! Paint peeling off in some areas. That said, it's in a good location and if you are after a basic room with air-conditioning then it's fine for the price.

Room was clean and functional. .m Managed to flood the bathroom as no shower curtain. TV didn't work but suspect remote needed new batteries. Breakfast was as a Premier Inn and the guys running breakfast service were extremely helpful. Very close to seafront and local buses. Very good corner shop just across the road - cheap water and soft drinks.

The hotel room was excellent very clean good a/c ,well appointed bath_/shower room, T.V balcony. The downside situated in backstreet, no seaview no bar and quite a distance to barsand restaurants

We paid what we have got. Big room and spacious. Kindness and breakfast should bé improved.

The hotel is in a good location and check in was easy. I was slightly disappointed with the look of the room,as the furniture and bed linen was very dated. I could not the watch TV as there was no box connected to it to chose channels, and even directly through the TV there was no option to chose a channel. The WiFi in my room wouldn't connect, but I did manage to connect to the WiFi in the reception area. My biggest complaint is that the door to my room was located near the lift, so it was very noisy with people coming and going at all hours of the day. I did get my 2 nights stay at a very good price, so I was able to accept the negatives of my stay

Reception Staff were unavailable and missing from time to time.

Had 2 rooms. One had towels, the other did not. Only one bulb in the second room took it to the front desk and asked if we could get another bulb and was told maybe tomorrow. It also didn’t have heat and the toilet seat bracket was broken along with the shower head holder was broken. Breakfast was not very good but the staff was very nice.

The room was very clean and plenty of room, a quaint little balcony with great view of the streets of Sliema. The staff were very helpful and always smiling and happy to see everyone, very welcoming. Less than a 5 minute walk to the promenade for the bus, so a great location, I would happily stay here again.

No parking facilities, contrary to Expedia inclusion in search status, please remove this for future guests, and no running water, no washing or shower possible. I refused to pay the city tax. In fact, I’d like a refund. Staff knew, didn’t provide much help. Awful hotel. Never again.

Yes, it's clean and good.

Please make sure your toilets services are in optimal services.

The service at reception was terrible. The room was awful; there was no hot water in the bathroom, the bed shook, and there was a water leak in the bathroom. I told them about it, but they didn't seem to react or care. Overall, I wouldn't recommend it to anyone.

the staff were very courteous and helpful. We were given a room which was not a superior one. I complained and they moved us to another room the next day. The room was clean and quiet. It had facilities to make tea and coffee, a tv and internet connection too. Both bathrooms needed proper maintenance as they had mould on the mastic and grout. The sink had no plug so could not be used for shaving or washing.

Reception staff friendly, but useless when it's about to solve problems. House keeping knocking at your door before 8am. Beds are old and unstable. Walls are thin. Water gets cold after 5 mins. Sometimes there's no pressure in showers. And sink stinks. Elevator is noisy if you're staying on the upper floors. Staircase between floor 3 and 4 smells cat piss. Wi-fi is bad or non-existent in the upper floors. Sauna isn't working. Poolside not too bad but no views and surrounded by higher buildings. Breakfast is fine and the only thing worth the price in this hotel, and the staff there are really friendly and professional. You'd better pay twice the price and go somewhere else, they know the building is old, they know many things are not functional and they just don't care.

An hour to find me a room thag i had pre booked, no shower door and shower kept goimg off and on. Horrendous cold and dark room. Never again.

Well located hotel but poor facilities. The hotel needs renovation.

I stayed here as there was meant to be a pool and jacuzzi and sauna but on my arrival I discovered both the sauna and jacuzzi were out of action. This was very disappointing. Reception said they might be ok tomorrow. They weren't and even worse the pool area was locked with a sign saying the pool was closed due to works. No works occurred all day so to lock us out of using the sunbeds was outrageous.

Disappointing yet you get used to it. 2 lifts are provided but 1 was out of order and the second is slow and stops at every floor or sometimes stopping at wrong floor. It is a 4 star hotel for the services yet you really cannot use the services such as bar, we'll I didn't bother trying to us. I really wanted to use the jacuzzi and swimming pool, but they were too dirty to use and Jacuzzi out of order. Room was tidy but the condition was not clean enough. Each floor had mould smell, they were trying to mask the smell and the mould with painting. The breakfast building had strong smell of mould that hurt my throat for 3 days. Half the time the provision was not provided by concierge because they didn't have what we needed. The noise was not good as the noise of the lift was constant, you can hear it operating. No sound proof as people in corridors talking, you can hear. Aside from the bad stuff, these are the good things: tv works, air con works, water and toilet works well. Room door key works well, I love it as it is easy to lock and unlock. They provided things we needed the next day. Breakfast food were right temperature and abundance supplied. A HD smart TV was added on my last day of the breakfast. Staff were nice, they did their job and cleaned well. This is clearly NOT a 4 star hotel, it is a 2 star hotel. Strange thing is I started growing custom to the hotel, or getting used to it.

Excellent location and nice pool on the roof!

We loved the location of the property, walking distance from the fond gadir and many restaurants which made it easy. The room was nice and bathroom also good. The only thing I would mention is that the balcony handrail was not secure.