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Casuarina Resort & Spa
Hotels
7.2
/10
Pleasant
59 reviews
What Guests Say About Their Stay
Gurjeet
10.0
/ 10
What can I say, i do not usually write reviews but i had to for this one, i booked a really expensive 5* hotel in Mauritius using the Hotel.com app and our experience was so bad we was left stranded at the middle of the night.
Luckily this hotel was free and taken us in, now i was on my honeymoon and it was a disaster from the start but the manager at this property was a ray of sunshine. His name was Ashley - he was understanding, caring and went that extra mile to make our stay great. I could not thank him enough.
He upgraded us to a honeymoon suite and helped us book a car rental - he made sure we had one. He was literally a gem! i cannot express how attentive and nice the staff was, they was all so lovely. From having a disaster of a time to then coming here was amazing.
you made our holiday special thank you!
Mohamed Najib
10.0
/ 10
A few meters away from one of the best beaches of the north. Welcoming staff with tropical juice. Nice swimming pool with daily activities. The restaurant is just awesome with plenty plenty of options. Make sure you're on half/full board. Downside is that drinks (even water) are not included when youre half board. Gym is OK, but closes at 7:30pm which is too early.
Rooms are basic, good bed, a small TV and a fridge/freezer, a balcony. housekeeping was done everyday.
The resort offers several water sports free of charge which is amazing!
The tennis courts are OK, the balls they provide were a bit too old.
Wifi is available in most common areas. The complaint I have is that we rented a standard room that said on hotels.com that it had free wifi, but the reception said some rooms do not have Wifi inside the room, and they proposed we pay some amount to get a modem to use in the room. We took the option, the internet was good, but we were just a bit disappointed that we had to pay for it.
All in all, I can say that I definitely enjoyed my stay, and would come back again!
In the Area
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Coastal Road, Pamplemousses, Mauritius
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in Casuarina Resort & Spa
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What's around Casuarina Resort & Spa
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Coastal Road, Pamplemousses, Mauritius
Discover More About Casuarina Resort & Spa
Location
Casuarina Resort & Spa is located in area / city Pamplemousses.
About Casuarina Resort & Spa
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Enjoy luxurious treats and incomparable experience by staying at Casuarina Resort & Spa.
All facilities in Casuarina Resort & Spa
Others
Things to Do
- Shops
- Beach umbrella
- Hot tub
- Outdoor pool
- Spa
- Beach towel
- Library
- Steam room
- Beach sun loungers
- Pool sun loungers
Hotel Services
- Laundry service
- Tours
- Multilingual staff
- Newspaper in lobby
- Wedding service
- Luggage storage
- 24-hour Receptionist
Public Facilities
- Others
- Coffee shop
- Coffee/tea in lobby
- Smoke-free area
- Safety deposit box
Food and Drinks
- Bar
- Beach Bar
- Breakfast
- Snack bar
General
- Parking
- Banquet
- Swimming pool
- Terrace
Sports and Recreations
- Fitness center
- Game room
- Billiard
Nearby Facilities
- Souvenir shop
- Grocery
Family-friendly Facilities
- Children pool
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Business Facilities
- Meeting facilities
Accommodation Policy & General Information in Casuarina Resort & Spa
Important Note
- Fee for buffet breakfast: approximately EUR 8 for adults and EUR 5 for children
- Airport shuttle fee: EUR 60 per vehicle (one-way)
- Airport shuttle fee per child: EUR 60 (one-way), (up to 18 years old)
- Cribs (infant beds) are available for an additional fee
- Rollaway bed fee: EUR 50.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Christmas Eve (December 24) Gala Dinner per adult: EUR 90
- Christmas Eve (December 24) Gala Dinner per child: EUR 60 (from 3 to 12 years old)
- New Year's Eve (December 31) Gala Dinner per adult: EUR 90
- New Year's Eve (December 31) Gala Dinner per child: EUR 60 (from 3 to 12 years old)
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Casuarina Resort & Spa | 108 |
Number of floors in Casuarina Resort & Spa | 1 |
Another facilities in Casuarina Resort & Spa | Shops, Beach umbrella, Hot tub, Outdoor pool, Spa |
Frequently asked question in Casuarina Resort & Spa
What are available facilities at Casuarina Resort & Spa?
There are top facilites at Casuarina Resort & Spa such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Casuarina Resort & Spa?
The standard check-in time at Casuarina Resort & Spa is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Casuarina Resort & Spa provide breakfast?
Yes, Casuarina Resort & Spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Casuarina Resort & Spa
Other sources (59)
7.2
Pleasant
From 59 reviews
Cleanliness
7.6
Room Comfort
7.4
Service and Facilites
8.0
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Traveler Reviews Casuarina Resort & Spa
Number of reviews per page
20
40
Top reviews
Gurjeet
10.0
/10
Reviewed 39 week(s) ago
Hotels.com verified review
What can I say, i do not usually write reviews but i had to for this one, i booked a really expensive 5* hotel in Mauritius using the Hotel.com app and our experience was so bad we was left stranded at the middle of the night.
Luckily this hotel was free and taken us in, now i was on my honeymoon and it was a disaster from the start but the manager at this property was a ray of sunshine. His name was Ashley - he was understanding, caring and went that extra mile to make our stay great. I could not thank him enough.
He upgraded us to a honeymoon suite and helped us book a car rental - he made sure we had one. He was literally a gem! i cannot express how attentive and nice the staff was, they was all so lovely. From having a disaster of a time to then coming here was amazing.
you made our holiday special thank you!
Read More
Kevin
Leisure with Children
8.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
Will be much better when room upgrades are complete.
Vikash
Leisure Family
8.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
The property is a little dated and had a few construction works going in the background whilst we were there.
However staff were very friendly and would go out there way to make our stay comfortable, even the security guards in the car park were extremely helpful. Good value considering water sports and glass bottom boat is included.
Would have liked more dining options or at least bar food to have a few more options as this was a little limited. However overall would recommend.
Read More
shonoya
Leisure
6.0
/10
Reviewed 84 week(s) ago
Expedia Group verified review
Pros:
Location on the beach
Room size and cleaniness
Spa was superb 10/10
Cons:
Buffet food was not impressive and very expensive.
Property a bit dated
Verified traveler
Leisure with Children
10.0
/10
Reviewed 282 week(s) ago
Expedia Group verified review
Entertainment entertainment entertainment entertainment entertainment
Verified traveler
Leisure with Children
10.0
/10
Reviewed 283 week(s) ago
Expedia Group verified review
Staff, family friendly, entertainment,activities, all together excellent
Mohamed Najib
10.0
/10
Reviewed 295 week(s) ago
Hotels.com verified review
A few meters away from one of the best beaches of the north. Welcoming staff with tropical juice. Nice swimming pool with daily activities. The restaurant is just awesome with plenty plenty of options. Make sure you're on half/full board. Downside is that drinks (even water) are not included when youre half board. Gym is OK, but closes at 7:30pm which is too early.
Rooms are basic, good bed, a small TV and a fridge/freezer, a balcony. housekeeping was done everyday.
The resort offers several water sports free of charge which is amazing!
The tennis courts are OK, the balls they provide were a bit too old.
Wifi is available in most common areas. The complaint I have is that we rented a standard room that said on hotels.com that it had free wifi, but the reception said some rooms do not have Wifi inside the room, and they proposed we pay some amount to get a modem to use in the room. We took the option, the internet was good, but we were just a bit disappointed that we had to pay for it.
All in all, I can say that I definitely enjoyed my stay, and would come back again!
Read More
Shane
6.0
/10
Reviewed 342 week(s) ago
Expedia Group verified review
Nice hotel overall, within close proximity of the beach. But due to cyclone our stay was restricted within the hotel premises. We were told we were going to get some sort of compensation on the day of arrival but none of this materialised during our stay. Despite this we had a good time staying at the premises.
James
8.0
/10
Reviewed 343 week(s) ago
Hotels.com verified review
Bad luck a cyclone was around and all beach activity was canceled but we had a great time in the area.
SUZETTE
2.0
/10
Reviewed 356 week(s) ago
Hotels.com verified review
food was cold and did not include any drinks you had to pay separately management not helpful
and rude. Wifi was rubbish trying to use whatsapp impossible
Verified traveler
8.0
/10
Reviewed 356 week(s) ago
Hotels.com verified review
Photos give the impression that the beach is at the end of the pool but you have to walk across the road. This hotel is pretty expensive for what you get but the family room is spacious, has a holiday feel. Breakfast is okay but supper was really very good and waiter's made a special effort for kids. Feels like this hotel is 20 years behind in some respects but once I lost my uptight approach we actually had a good time. The staff were lovely and extremely helpful. It's a difficult one to review because it's expensive for what you get but we enjoyed our stay (which wasn't luxury but satisfactory). As with all three star hotels, there's plenty of room for maintenance. It was a real downer to see the sunbeds - old and tattered before we checked in. My heart sunk but we left after two nights happy knowing the next place was going to be exceptional.
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Verified traveler
6.0
/10
Reviewed 365 week(s) ago
Hotels.com verified review
The first night was terrible the room was not what we expected but we managed to upgrade to Deluxe room and paid 30 Euro extra, and was much better. The marketing for the Superior double or twin is misleading as there is no WiFi in the room. But after the upgrade we enjoyed our stay, and the staff were friendly. I will recommend renovating the superior rooms as there are outdated
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Bally
6.0
/10
Reviewed 386 week(s) ago
Expedia Group verified review
My husband and I spent 6 nights at the hotel to celebrate our 20th wedding anniversary. We had a wonderful time and the hotel staff really looked after us.
On our anniversary they left a delicious cake with candles in our room and offered us a pre-dinner cocktail.
The Spa facilities are a must and we had a wonderful afternoon there.
The boys at the boat house look after you especially Jeremy. My husband tried water skiing as it was free.
Definitely recommend this hotel but it is a three star.
Read More
Bin
8.0
/10
Reviewed 432 week(s) ago
Expedia Group verified review
The resort offered everything you could want. Value for money. Great food. Friendly service. It was a clean resort and the hotel layout was easy to understand. Signs everywhere and things like the gym, spa were all accessible. It was simple and stress free.
Gene
2.0
/10
Reviewed 449 week(s) ago
Hotels.com verified review
When I arrived, I was told that they had overbooked and I was put in a lesser hotel for one night before being brought back to Casuarina for the next for nights. Apparently, from talking to several employees, overbooking is a business model for Casuarina. Hotels.com should not do business with Casuarina in the future, in my opinion.
Read More
Shahjehan Khan
10.0
/10
Reviewed 456 week(s) ago
Hotels.com verified review
This hotel is very good valve for the cost
Verified traveler
8.0
/10
Reviewed 601 week(s) ago
Expedia Group verified review
Nice hotel with good staff, facilities and conveniently located
Shilpa
8.0
/10
Reviewed 623 week(s) ago
Expedia Group verified review
The hotel is situated at a very good location. The Ambience and theme was new and one of a kind. It is truly a wonderful experience.
harshal
4.0
/10
Reviewed 654 week(s) ago
Expedia Group verified review
Bunglows are not good at att.Too small rooms and sit out is also not well maintained. We were in shock aftre seeing the rooms and place mainly kitchen , it was useless and very badly maintained.
But then I would appriciate the manager who looked ito it and understood our concerns.He shifted us ina room which was ok.But as a customer I was at loss as I paid for a Bunglow and stayed ina regular room.If not for the Manager I would have checked out in no time.
Still we cannot check in based on Manager as he may not be alble help all...so if u stay here go for rooms not Bunglow !!!!
Take Care
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Elodie
Leisure
8.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Ce que j'ai aimé : le jardin et l'emplacement proche de la plage.
Accueil sympathique.
Dommage qu'il n'y est pas plus de choix pour les menus à la carte.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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