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ALA Residencias
Service Apartment
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9.4
/10
Exceptional
69 reviews
What Guests Say About Their Stay
Patrick
10.0
/ 10
The place was wonderful.
No traditional “check in” process as much as someone meeting us at the front door. She was nice and helpful and got us to our room. Room was fantastic, rooftop pool was fairly dirty but it is the off season. The view from the top was wonderful and it has a comfy, covered hangout space.
Everything in the room worked great and was comfortable. The room facing the street was pretty loud late into a Saturday night, but the room on the other side was quiet.
Danny
10.0
/ 10
🇨🇦 backpacker I stayed 6 days Feb/march 2026
Booked garden room but upon arrival I was met by the excellent host Juanita and was upgraded to the ocean view room beautiful view 🙏 her and the staff most excellent ! Everhing in the room most excellent too
Great view and little pool on top deck with lounges and mini fridge 🤗 great stay thank you 🙏
Manuel
10.0
/ 10
Is very nice place quiet and accessible, right at the port , is very small town and no much to do there
In the Area
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C. 22 de Enero, Quintana Roo, Chetumal, Estado de Yucatán, Mexico, 77000
Main Facilities
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Swimming Pool
What's around ALA Residencias
C. 22 de Enero, Quintana Roo, Chetumal, Estado de Yucatán, Mexico, 77000
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Discover More About ALA Residencias
General
Near Fisherman's Fountain
Location
With a stay at ALA Residencias in Chetumal, you'll be just steps from Fisherman's Fountain and Explanada de la Bandera. This aparthotel is 0.1 mi (0.2 km) from Malecón de Chetumal and 0.3 mi (0.5 km) from Chetumal Ferry Terminal.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Fisherman's Fountain - 0.1 km / 0.1 mi
Explanada de la Bandera - 0.1 km / 0.1 mi
Malecón de Chetumal - 0.1 km / 0.1 mi
Palacio de Gobierno - 0.4 km / 0.2 mi
Chetumal Ferry Terminal - 0.4 km / 0.3 mi
Museo de la Ciudad - 1.1 km / 0.7 mi
Palacio Municipal De Othon P. Blanco - 1.3 km / 0.8 mi
Museum of Maya Culture - 1.3 km / 0.8 mi
Lighthouse Museum - 1.4 km / 0.9 mi
Mega Escultura - 2.4 km / 1.5 mi
Dos Mulas - 3.2 km / 2 mi
Planetarium Yook'ol Kaab - 3.9 km / 2.4 mi
Payo Obispo Zoo - 3.9 km / 2.4 mi
Santuario del Manati - 5 km / 3.1 mi
Dr. Alfredo Barrera Marin Botanical Garden - 5 km / 3.1 mi
The nearest airports are:
Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 4.1 km / 2.5 mi
Corozal (CZH) - 30.4 km / 18.9 mi
Facilities
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace.
Rooms
Treat yourself to a stay in one of the 5 individually decorated guestrooms, featuring private pools and Smart televisions. Rooms have private furnished patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have deep soaking bathtubs and rainfall showerheads.
All facilities in ALA Residencias
Common Space
Exterior
Bedroom
In-room Bathroom
Things to Do
- Outdoor pool
General
- Rooftop terrace
Public Facilities
- Smoke-free area
Accommodation Policy & General Information in ALA Residencias
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts cash
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has not indicated whether there is a smoke detector on the property
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Pets
Pets Not Allowed
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General Information
Popular Facilities | Swimming Pool |
Check-In / Check-Out Time | From 15:00 - 23:30 - to 12:00 |
Available rooms at ALA Residencias | 5 |
Another facilities in ALA Residencias | Outdoor pool, Rooftop terrace, Smoke-free area |
Frequently asked question in ALA Residencias
What are available facilities at ALA Residencias?
There are top facilites at ALA Residencias such as Swimming Pool. (some may require extra charges)
What is normal check-in & check-out time at ALA Residencias?
The standard check-in time at ALA Residencias is starting from 15:00 - 23:30 while the latest check-out time is at Before 12:00
How many stars does ALA Residencias have?
ALA Residencias is a 2.5-star hotel.
How many rooms does ALA Residencias have?
ALA Residencias has 5 rooms in total.
What are the guest reviews for ALA Residencias?
ALA Residencias is well-known for its Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.
More Reviews from Other Guests in ALA Residencias
Overall Ratings & Reviews ALA Residencias
Other sources (69)
9.4
Exceptional
From 69 reviews
Cleanliness
9.6
Room Comfort
9.0
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Traveler Reviews ALA Residencias
Number of reviews per page
20
40
Top reviews
Patrick
with Children
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The place was wonderful.
No traditional “check in” process as much as someone meeting us at the front door. She was nice and helpful and got us to our room. Room was fantastic, rooftop pool was fairly dirty but it is the off season. The view from the top was wonderful and it has a comfy, covered hangout space.
Everything in the room worked great and was comfortable. The room facing the street was pretty loud late into a Saturday night, but the room on the other side was quiet.
Read More
Danny
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
🇨🇦 backpacker I stayed 6 days Feb/march 2026
Booked garden room but upon arrival I was met by the excellent host Juanita and was upgraded to the ocean view room beautiful view 🙏 her and the staff most excellent ! Everhing in the room most excellent too
Great view and little pool on top deck with lounges and mini fridge 🤗 great stay thank you 🙏
Read More
Marie
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Very clean room.
David
with Partner
8.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
Ideal location for the Belize ferry terminal. Surprisingly lovely spacious room. Good check-in.
Mesha
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Yes, it was absolutely beautiful
Marijo
with Partner
6.0
/10
Reviewed 53 week(s) ago
Hotels.com verified review
It was just a 1 night stop, on our way from San Pedro Belize to Playa Del Carmen.
It was OK
The bathroom was clean. Pick-up/drop-off provided was convenient.
We didn’t get the room that we booked; instead we were given a room that has 1 sunroof window; no view of the outside.
Our room was like a dungeon.
MOSQUITOES buzzed around and kept me up all night.
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Manuel
Leisure Family
10.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
Is very nice place quiet and accessible, right at the port , is very small town and no much to do there
Rachel
Business with Partner
10.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
Service was incredible, the room was beautiful and the location was amazing. The rooftop pool was great, too!
Negrill
Leisure Family
10.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
Amazing stay! Will definitely book again.
Yamani
Business and Leisure with Partner
8.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
Excellent spacing
Yamani
Business and Leisure with Partner
10.0
/10
Reviewed 71 week(s) ago
Expedia Group verified review
Property had very good security features and was very accessible.
Patrick
Leisure with Partner
10.0
/10
Reviewed 83 week(s) ago
Expedia Group verified review
Got in very late from a train trip. Communication was great helping us get in. Only stayed one night, wish it had been longer.
Louis
with Partner
8.0
/10
Reviewed 86 week(s) ago
Hotels.com verified review
Location is Chetumal couldn’t be better. Our view looked out on the bay. The studio is big between 700 & 800 square feet. Very large balcony and high ceiling. Staff is very nice but no English. (Google translate) Internet is fine, broke while there and was replaced with new router. Cons: poor water pressure adequate to shower but just barely. I assume it’s condensation from the air conditioning and fridge but there’s intermittent puddles of water below the air conditioner and around the fridge. Couch can open up into a bed but it’s not very comfortable as a couch. TV didn’t have any stations but could connect to Netflix. Despite the cons, if I was staying in Chetumal, I would not be adverse to staying there again.
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Antonietta
Leisure with Partner
10.0
/10
Reviewed 91 week(s) ago
Expedia Group verified review
Tiny little boutique Hotel only stayed one night so we could catch the ferry to Belize. But there are good restaurants within walking distance, the staff was so nice and welcoming, the room was perfect, and it was worth what we paid. We would definitely stay here again for a longer amount of time to explore the whole area.
EVAN I
Business and Leisure Family
10.0
/10
Reviewed 100 week(s) ago
Expedia Group verified review
Everything was great with our stay Oct 26th 2024 for one night however when I booked 2 days prior it said I would be charged at the property at checkin but was still immediately charged $75.94. When I checked in at the property on 26th they charged me another $76.90. It has been 3 calls now to request a refund and 2 weeks after still nothing. This was my only concern.
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Rebecca
Leisure with Children
10.0
/10
Reviewed 101 week(s) ago
Expedia Group verified review
Lovely place, we in their private two bedroom home-style rental, a few blocks from the main Ala Residencias building. Property was lovely, sort of a little oasis in town with private parking, a large lawn area, walkway, small plunge pool, two beds, one in the open floorplan studio style area that included the kitchen and living area. The second bed is in a smaller private bedroom. Lovely glass doors looking out onto the lawn area.. we enjoyed our stay here and will be back again.
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Rebecca
Business and Leisure with Children
10.0
/10
Reviewed 110 week(s) ago
Expedia Group verified review
This is our favorite place to stay in chetumal, right near the park and alot of food vendors - beautiful view of the sea from the pool rooftop, and really nice large rooms. Always a comfortable stay.
ranee
Leisure with Partner
10.0
/10
Reviewed 115 week(s) ago
Expedia Group verified review
The staff were so kind and helpful beds divine soft walk everywhere full bathroom kitchenette great location
Shawn
with Partner
10.0
/10
Reviewed 122 week(s) ago
Hotels.com verified review
This is one of my favorite places to stay! Close to great restaurants and the water! Very convenient for traveling in and out of Belize or headed north to the Riviera Maya! Mirna is a wonderful host!!
Shawn
with Partner
10.0
/10
Reviewed 125 week(s) ago
Hotels.com verified review
I love this place!!! The staff are wonderful! Excellent location and very safe!!
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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