Casablanca Resort

Resorts
8.4
/10
Very Good
170 reviews

What Guests Say About Their Stay

Magdalena

10.0
/ 10
Stayed for 1 night while traveling through with my family. Check-in guy was nice and got our room in before check in (about 1 hour early). Suite was amazing! Clean!!!!! The view from balcony was poolside & beachside. Pool is noted as biggest pool in the city. Pool included barside & option included to pay upfront or charge room. Room included 2 beds. Stay included breakfast, it was outside so it was chilly. Food options were minimal. I did want to note that during checkin they are supposed to also provide you your pool towels. Check-in guy did not, so when I went to get them for our family, the female receptionist was very rude about giving towels even though we all had our bracelet on from check in (they remove ur bracelet at checkout). Then while going up the elevator after being in the pool, our key did not want to work (room key is also elevator key). The same female receptionist again was hesitant to assist and wanted proof of our stay, even though she gave me towels before my family went in the pool. Luckily another worker(possibly maintenance team) was walking by and stated he saw us during check in and he was the one who helped us with a new key. Overall stay was great, right off the beach and walking distance (about 2 blocks) to main streets where there is night clubs, restaurants, vendors.

Rosa

10.0
/ 10
I liked that all the staff was very polite and attentive to our needs. Very clean comforter and with all the necessary items on hand.

Blanca

10.0
/ 10
Love it clean, confortable, the food was good ,would like more choices the host and waiter's inrexelent
In the Area
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Retorno Jacarandas S/N, Compostela, Estado de Nayarit, Mexico, 63726

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Casablanca Resort is a resort is located at Compostela. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Casablanca Resort

Retorno Jacarandas S/N, Compostela, Estado de Nayarit, Mexico, 63726
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Lobby Casablanca Resort
Lobby 2 Casablanca Resort

Discover More About Casablanca Resort

Location


Casablanca Resort is a resort is located at Compostela.

About Casablanca Resort

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Casablanca Resort.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Casablanca Resort is a resort with great comfort and excellent service according to most resort's guests.

With all facilities offered, Casablanca Resort is the right place to stay.

All facilities in Casablanca Resort

Bar, Cafe and Lounge Casablanca Resort
Bar, Cafe and Lounge
Swimming Pool Casablanca Resort
Swimming Pool
Common Space Casablanca Resort
Common Space
Lobby Casablanca Resort
Lobby
Exterior Casablanca Resort
Exterior

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Garden
  • Beach towel
  • Spa
  • Pool sun loungers

Food and Drinks

  • Poolside bar
  • Buffet breakfast
  • Breakfast
  • Snack bar

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

General

  • Parking
  • Terrace

Accessibilty

  • Accessible parking
  • Accessible path of travel

Hotel Services

  • Luggage storage
  • 24-hour Receptionist

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Casablanca Resort

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

Pets

Service Animals Not Allowed

Additional Policy

Property does not require health documentation at check-in, Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, No rollaway/extra beds available, On bay, By ocean, Cashless transactions are available, Contactless check-in is available, Property does not offer onsite COVID-19 testing

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Casablanca Resort
64
Number of floors in Casablanca Resort
5
Another facilities in Casablanca Resort
Beach umbrella, Outdoor pool, Garden, Beach towel, Spa

Frequently asked question in Casablanca Resort

What are available facilities at Casablanca Resort?
There are top facilites at Casablanca Resort such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Casablanca Resort?
The standard check-in time at Casablanca Resort is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
Does Casablanca Resort provide breakfast?
Yes, Casablanca Resort provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Casablanca Resort have?
Casablanca Resort is a 3.0-star hotel.
How many floors does Casablanca Resort have?
Casablanca Resort has 5 floors.
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More Reviews from Other Guests in Casablanca Resort

8.4
Very Good
From 170 reviews
Cleanliness

8.4

Room Comfort

8.2

Service and Facilites

8.4

Sort by
Most Relevant
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Traveler Reviews Casablanca Resort

Number of reviews per page
20
40
Top reviews
Jennifer
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was clean but kitchen was pretty empty save for two coffee cups, two saucers and two spoons. Microwave, coffee maker (no filters) and fridge. No plates or utensils though I assume you could ask for them. Was funny because there were lots of cupboards and drawers with nothing in them. The staff is great thou so made up for it!
Read More
Silvia
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The person on front desk was terrible that give us the worst room so small without view we traid to upgrade first they gives one price and later want more the view we have were the roof and alley I call many times to expidia and always hang on me I photos if want I can send to you
Yolanda
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The wifi and TV was not working , I report it and they send a technician but he never fix it .
Raul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Me encantó el lugar
GUADALUPE O
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Not enough room in the lobby waiting for our room. Bathroom were note working in the lobby. Staff was indifferent
Juan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

This place is amazing and beautiful, totally recommend it.
Manuela
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Did not appreciate that I asked for an iron, I was given o e that did not work when I asked for another iron I was told it’s something they hotel doesn’t offer. 🙄 I asked the front desk to call a Taxi I was told it’s better if I walk to the street an catch one 🙄
perla
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Beds are hard and no coffee in the room or lobby
Mario
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Love this place
Elvia
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Excellent staff, property was nice & clean, one thing I suggest is extra sheets or blanket 😃
Inocencio
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

It looks really goodvin the pictures but swimming pool is very updated, the restaurant is not to sharming, but the room where we stay is exelent, lots of grifity on the street at norh side of the builing.
Petra
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Super outdated, does not look like the pictures. They really need to remodel. Restrooms are horrible looking they look so old
Magdalena
8.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

The room Very clean. The staff very kind end friendly. I don’t like that they don’t have enough shade by the pools for the people that don’t like sun.
Warren
icon-with Partner
with Partner
4.0
/10
Reviewed 115 week(s) ago

Hotels.com verified review

Big room but uncomfortable bed sofa and chairs wifi is the worst I have ever had I had to work from the lobby No water given can’t drink the tap water
Magdalena
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 177 week(s) ago

Hotels.com verified review

Stayed for 1 night while traveling through with my family. Check-in guy was nice and got our room in before check in (about 1 hour early). Suite was amazing! Clean!!!!! The view from balcony was poolside & beachside. Pool is noted as biggest pool in the city. Pool included barside & option included to pay upfront or charge room. Room included 2 beds. Stay included breakfast, it was outside so it was chilly. Food options were minimal. I did want to note that during checkin they are supposed to also provide you your pool towels. Check-in guy did not, so when I went to get them for our family, the female receptionist was very rude about giving towels even though we all had our bracelet on from check in (they remove ur bracelet at checkout). Then while going up the elevator after being in the pool, our key did not want to work (room key is also elevator key). The same female receptionist again was hesitant to assist and wanted proof of our stay, even though she gave me towels before my family went in the pool. Luckily another worker(possibly maintenance team) was walking by and stated he saw us during check in and he was the one who helped us with a new key. Overall stay was great, right off the beach and walking distance (about 2 blocks) to main streets where there is night clubs, restaurants, vendors.
Read More
Lynda
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

The beds aren’t very comfortable and they only have a sheet it would be nice to have a light blanket. Staff is amazing tho and the property is very clean close to some great restaurants and main downtown.
Melissa
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 183 week(s) ago

Expedia Group verified review

We went downstairs to ask for additional towels they said they would bring them to our room they were never brought. Front desk lady was rude
Rosa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 197 week(s) ago

Expedia Group verified review

I liked that all the staff was very polite and attentive to our needs. Very clean comforter and with all the necessary items on hand.
Francisco
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 198 week(s) ago

Expedia Group verified review

Beautiful beach to swim in love it
Maria
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 200 week(s) ago

Expedia Group verified review

Customer service was just ok. When I arrived and checked in they only had one room ready. Afterwards just to get pool towels I waited like 10 mins just to get some towels. The people at the desk don’t ask the guest in line what they need or say we will be right with you. The linen in the room is worn out as well as the towels. The bed sheet and towels look disgusting. Don’t like that if the kitchen is used you have to clean afterwards or I would get charged for it. That is why you have house keeping for. I’m not on vacation to clean. I really like the service of having a spot on the beach with chairs. That was great! No issues there.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 Casablanca Resort

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 170 reviews
Cleanliness

8.4

Room Comfort

8.2

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Casablanca Resort

Number of reviews per page
20
40
Top reviews
Jennifer
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was clean but kitchen was pretty empty save for two coffee cups, two saucers and two spoons. Microwave, coffee maker (no filters) and fridge. No plates or utensils though I assume you could ask for them. Was funny because there were lots of cupboards and drawers with nothing in them. The staff is great thou so made up for it!
Read More
Silvia
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The person on front desk was terrible that give us the worst room so small without view we traid to upgrade first they gives one price and later want more the view we have were the roof and alley I call many times to expidia and always hang on me I photos if want I can send to you
Yolanda
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The wifi and TV was not working , I report it and they send a technician but he never fix it .
Raul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Me encantó el lugar
GUADALUPE O
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Not enough room in the lobby waiting for our room. Bathroom were note working in the lobby. Staff was indifferent
Juan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

This place is amazing and beautiful, totally recommend it.
Manuela
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Did not appreciate that I asked for an iron, I was given o e that did not work when I asked for another iron I was told it’s something they hotel doesn’t offer. 🙄 I asked the front desk to call a Taxi I was told it’s better if I walk to the street an catch one 🙄
perla
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

Beds are hard and no coffee in the room or lobby
Mario
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Love this place
Elvia
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Excellent staff, property was nice & clean, one thing I suggest is extra sheets or blanket 😃
Inocencio
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

It looks really goodvin the pictures but swimming pool is very updated, the restaurant is not to sharming, but the room where we stay is exelent, lots of grifity on the street at norh side of the builing.
Petra
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Super outdated, does not look like the pictures. They really need to remodel. Restrooms are horrible looking they look so old
Magdalena
8.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

The room Very clean. The staff very kind end friendly. I don’t like that they don’t have enough shade by the pools for the people that don’t like sun.
Warren
icon-with Partner
with Partner
4.0
/10
Reviewed 115 week(s) ago

Hotels.com verified review

Big room but uncomfortable bed sofa and chairs wifi is the worst I have ever had I had to work from the lobby No water given can’t drink the tap water
Magdalena
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 177 week(s) ago

Hotels.com verified review

Stayed for 1 night while traveling through with my family. Check-in guy was nice and got our room in before check in (about 1 hour early). Suite was amazing! Clean!!!!! The view from balcony was poolside & beachside. Pool is noted as biggest pool in the city. Pool included barside & option included to pay upfront or charge room. Room included 2 beds. Stay included breakfast, it was outside so it was chilly. Food options were minimal. I did want to note that during checkin they are supposed to also provide you your pool towels. Check-in guy did not, so when I went to get them for our family, the female receptionist was very rude about giving towels even though we all had our bracelet on from check in (they remove ur bracelet at checkout). Then while going up the elevator after being in the pool, our key did not want to work (room key is also elevator key). The same female receptionist again was hesitant to assist and wanted proof of our stay, even though she gave me towels before my family went in the pool. Luckily another worker(possibly maintenance team) was walking by and stated he saw us during check in and he was the one who helped us with a new key. Overall stay was great, right off the beach and walking distance (about 2 blocks) to main streets where there is night clubs, restaurants, vendors.
Read More
Lynda
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

The beds aren’t very comfortable and they only have a sheet it would be nice to have a light blanket. Staff is amazing tho and the property is very clean close to some great restaurants and main downtown.
Melissa
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 183 week(s) ago

Expedia Group verified review

We went downstairs to ask for additional towels they said they would bring them to our room they were never brought. Front desk lady was rude
Rosa
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 197 week(s) ago

Expedia Group verified review

I liked that all the staff was very polite and attentive to our needs. Very clean comforter and with all the necessary items on hand.
Francisco
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 198 week(s) ago

Expedia Group verified review

Beautiful beach to swim in love it
Maria
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 200 week(s) ago

Expedia Group verified review

Customer service was just ok. When I arrived and checked in they only had one room ready. Afterwards just to get pool towels I waited like 10 mins just to get some towels. The people at the desk don’t ask the guest in line what they need or say we will be right with you. The linen in the room is worn out as well as the towels. The bed sheet and towels look disgusting. Don’t like that if the kitchen is used you have to clean afterwards or I would get charged for it. That is why you have house keeping for. I’m not on vacation to clean. I really like the service of having a spot on the beach with chairs. That was great! No issues there.
Read More
Number of reviews per page
20
40