Chez Waffle Hotel

Inn
8.0
/10
Very Good
208 reviews

What Guests Say About Their Stay

Dannielle

10.0
/ 10
Easy check in even after hours they just have a code system and they send you all the information. Beautiful spot, with a great view!

Susan

10.0
/ 10
They sent a very helpful video through WhatsApp the day we were to arrive which showed how to find our room as there are no staff past 3pm. Beautiful inner courtyard area is the best place to use wifi if needed.

Dianne

10.0
/ 10
Pool and natural water oil could use some cleaning, especially the natural pool, too much algae to get in the steps, but can view some tropical fish. The included breakfast was good.
In the Area
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Punta Matzoma ##33, Solidaridad, Estado de Quintana Roo, Mexico, 77733

Main Facilities

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Swimming Pool
Parking
WiFi
Chez Waffle Hotel is a accommodation is located at Solidaridad.
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What's around Chez Waffle Hotel

Punta Matzoma ##33, Solidaridad, Estado de Quintana Roo, Mexico, 77733
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Exterior Chez Waffle Hotel
Exterior 2 Chez Waffle Hotel

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General


Near Oasis Beach

Location


When you stay at Chez Waffle Hotel in Puerto Aventuras, you'll be next to a golf course, just steps from Xpu-ha Beach and Oasis Beach. This golf inn is 10.5 mi (17 km) from Xcaret Eco Theme Park and 10 mi (16.2 km) from Xplor Theme Park.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Xpu-ha Beach - 0.1 km / 0.1 mi
Oasis Beach - 0.1 km / 0.1 mi
Fatima Bay - 0.5 km / 0.3 mi
Puerto Aventuras Marina - 0.7 km / 0.5 mi
CEDAM Museum - 0.8 km / 0.5 mi
Puerto Aventuras Golf Club - 1.3 km / 0.8 mi
Kantenah Lagoon - 2.1 km / 1.3 mi
Caleta Chac-hal-al - 3.4 km / 2.1 mi
Chac Mol Cenote - 3.8 km / 2.4 mi
Ecopark Kantun Chi - 4 km / 2.5 mi
Cenote Cristalino - 4 km / 2.5 mi
Cenote Azul - 4.5 km / 2.8 mi
Cenote Jardín del Eden - 7.5 km / 4.7 mi
Chikinha Cenote - 7.9 km / 4.9 mi
Tajma Ha Cenote - 10.9 km / 6.8 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 39.7 km / 24.6 mi
Cancun Intl. Airport (CUN) - 77.6 km / 48.2 mi

The preferred airport for Chez Waffle Hotel is Cancun Intl. Airport (CUN).

Facilities


Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This inn also features complimentary wireless internet access and tour/ticket assistance.

Business Facilities


Featured amenities include express check-in, multilingual staff, and luggage storage. Free self parking is available onsite.

Dining


At Chez Waffle Hotel , enjoy a satisfying meal at the restaurant. A complimentary continental breakfast is served daily from 8:30 AM to 9:30 AM.

Rooms


Make yourself at home in one of the 6 air-conditioned rooms featuring microwaves and iPod docking stations. 42-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and minibars, and housekeeping is provided daily.

All facilities in Chez Waffle Hotel

Swimming Pool Chez Waffle Hotel
Swimming Pool
Common Space Chez Waffle Hotel
Common Space
Exterior Chez Waffle Hotel
Exterior
Others Chez Waffle Hotel
Others
Restaurant Chez Waffle Hotel
Restaurant

Things to Do

  • Outdoor pool
  • Garden
  • Beach towel
  • Beach sun loungers
  • Pool sun loungers

Public Facilities

  • Parking
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Express check-in
  • Luggage storage
  • Multilingual staff

Food and Drinks

  • Continental breakfast
  • Breakfast

General

  • Parking
  • Terrace

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Chez Waffle Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 22:00
Check-out:
Before 11:00

Pets

Service Animals Not Allowed

Additional Policy

Professional property host/manager, Cash deposit required, No cribs (infant beds) available, No rollaway/extra beds available, By ocean, Beach nearby, No front desk, Guest will receive an email before arrival 24 hours, Guests will receive an email with special check-in instructions, No elevators
  • Late check-out fee: USD 18

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Swimming Pool, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - 22:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Chez Waffle Hotel
6
Number of floors in Chez Waffle Hotel
2
Another facilities in Chez Waffle Hotel
Outdoor pool, Garden, Beach towel, Beach sun loungers, Pool sun loungers

Frequently asked question in Chez Waffle Hotel

What are available facilities at Chez Waffle Hotel?
There are top facilites at Chez Waffle Hotel such as Swimming Pool, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Chez Waffle Hotel?
The standard check-in time at Chez Waffle Hotel is starting from 14:00 - 22:00 while the latest check-out time is at Before 11:00
Does Chez Waffle Hotel provide breakfast?
Yes, Chez Waffle Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Chez Waffle Hotel have?
Chez Waffle Hotel is a 3.0-star hotel.
How many floors does Chez Waffle Hotel have?
Chez Waffle Hotel has 2 floors.
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More Reviews from Other Guests in Chez Waffle Hotel

8.0
Very Good
From 208 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

9.4

Service and Facilites

8.6

Sort by
Most Relevant
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Traveler Reviews Chez Waffle Hotel

Number of reviews per page
20
40
Top reviews
maurice
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was very clean and staff courteous , breakfasts were good
Dannielle
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Easy check in even after hours they just have a code system and they send you all the information. Beautiful spot, with a great view!
Susan
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

They sent a very helpful video through WhatsApp the day we were to arrive which showed how to find our room as there are no staff past 3pm. Beautiful inner courtyard area is the best place to use wifi if needed.
Chau
icon-Leisure
Leisure
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

I really enjoy stayed here one night. The atmosphere is quiet, relaxing, and beautiful. One issue when I arrived to the hotel. The front desk is closed. I wandered on the street without wifi and data on my phone. I've emailed the hotel 2 days in advance about late check-in but no response. The closest restaurant is about 25 min walking. The weather is very hot. Not a good way to welcome guest
Read More
Cain
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Upon arrival no one was there, check in instructions did not include any room number or access code. It looked to be abandoned with zero guests or staff at the property. We had no way to access our room or even a lobby.
Emilee
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Could’ve used more towels, and the check in process could’ve run smoother
Vanessa
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Overall very good value for the money. Just needs attention to basic needs. No hot water. Remotes need batteries no light in bathroom. Very friendly staff and great breakfast. Very nice location.
Marina
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Hotel did not provide me service/room . I was not able to check in . No messages, emails was answered. I can’t get refunded!! Terrible experience
Dominique
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Unfortunately, we experienced an electricity outage one night and had no water another night. Other than that, the staff was very nice, the breakfast was good, and the location was perfect for my needs.
Dianne
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Pool and natural water oil could use some cleaning, especially the natural pool, too much algae to get in the steps, but can view some tropical fish. The included breakfast was good.
Laurence
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Very nice pond full of sea creatures
Carvin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

The complimentary breakfast was excellent, and the property was charming. Also, the room was nice and clean.
Michael
2.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

We reached out to the property both the day before our check-in and again on the day of, but unfortunately received no response. Due to unforeseen delays, we arrived in Cancun much later than planned—around 8 p.m. instead of our original 7 a.m. arrival time. We attempted to communicate our delayed arrival to request check-in instructions, especially since we learned that the office closes at 4 p.m. Despite our efforts, we received no guidance, and upon arriving at the hotel, we were unable to check in. This situation caused significant inconvenience, as we had to scramble to find alternative accommodations late at night. With more responsive communication, we believe this could have been avoided, allowing us to better prepare for our delayed arrival and avoid last-minute changes.
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Caio
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

I thought this would be a hidden gem, but it's not really well maintained, there was no actual hotel staff to talk to, no desk besides the waffle shop, there was mold in some areas of the room and no hot water to be found on the showers.
Maria
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Chez Waffle Hotel had its charm, including a cute pond right outside our bedroom it was cute with fishes and it was connected to the lakefront. However there were two lounge chairs nearby but they were unfortunately dirty, making the outside patio less appealing as a place to relax. Despite these drawbacks, the location was convenient for our plans, just a short walk to a beautiful beach. The on-site coffee shop adds a nice touch, and the chilaquiles are a must-try. We stayed for one night, and it served as a decent, affordable option for a short stay, but the outdoor cleanliness could definitely be improved.
Read More
Adam
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Nice little hotel in a very quiet neighborhood. Rooms are nice and clean. Comfortable beds. The back yard needs a little love. It's the primary reason we booked, and the common area lounge chairs looked like they hadn't been cleaned in a long time, and the wooden swings over the cove and bar looks less than structurally sound. That said. The plunge pool was very nice and overall, for what we paid, was a great place to stay in Puerto Aventuras. We would stay again, but hopefully the back yard is given a little more love.
Read More
Joseph
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

I have stayed in many places in PA. This is by far the worst. I dont say that lightly. We checked out 4 nights early. Our room was never cleaned. The grounds were never cleaned. Trash in the lagoon, snake skins by the front door, our room looked nothing like the pictures. There is NO beach 300 ft from the room that you can access unless you trespass. No where in the booking did it say the air conditioner turns off during the day until 7:15 pm. The filtered water comes out of a filthy dispenser. For the money you can stay in a way nicer place. Will not return.
Read More
Ann
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

I loved the canal view from my room. There is a swimming pool and a "pool" was created with ocean water and tropical fish, that has water flowing in from the boat canal. It was early May, low season, when I stayed and I felt like I had the place to myself. The room was nice and had everything I needed. You might want to rent a bike or a golf cart to get around. I loved Puerto Adventuras. The ocean water was calm and clear to swim/snorkel in because of the artificial reef. Very safe and quiet. Good to get away from the chaos of Playa del Carmen. I had a rental car (note, there is no parking lot at this hotel) so it was easy to drive to restaurants and the beach. I wonder if the hotel serves food at dinner time in the high season?
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Brian
icon-Leisure
Leisure
4.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

shelves falling off the walls empty cups outside cannot bill food to room food was average at best poorly installed bath taps and the list goes on
Verified traveler
icon-with Partner
with Partner
2.0
/10
Reviewed 114 week(s) ago

Hotels.com verified review

Nuestro vuelo se retraso varias horas, avisamos a tiempo que nos esperaran para hacer un late check in. Cuando llegamos tarde en la noche, nadie nos esperó, dormimos literalmente en la calle! Por la mañana buscamos otro hotel. Fue la peor experiencia de mi vida.
Number of reviews per page
20
40

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Exterior 4 Chez Waffle Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.0
Very Good
From 208 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

9.4

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Chez Waffle Hotel

Number of reviews per page
20
40
Top reviews
maurice
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Room was very clean and staff courteous , breakfasts were good
Dannielle
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Easy check in even after hours they just have a code system and they send you all the information. Beautiful spot, with a great view!
Susan
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

They sent a very helpful video through WhatsApp the day we were to arrive which showed how to find our room as there are no staff past 3pm. Beautiful inner courtyard area is the best place to use wifi if needed.
Chau
icon-Leisure
Leisure
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

I really enjoy stayed here one night. The atmosphere is quiet, relaxing, and beautiful. One issue when I arrived to the hotel. The front desk is closed. I wandered on the street without wifi and data on my phone. I've emailed the hotel 2 days in advance about late check-in but no response. The closest restaurant is about 25 min walking. The weather is very hot. Not a good way to welcome guest
Read More
Cain
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

Upon arrival no one was there, check in instructions did not include any room number or access code. It looked to be abandoned with zero guests or staff at the property. We had no way to access our room or even a lobby.
Emilee
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Could’ve used more towels, and the check in process could’ve run smoother
Vanessa
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Overall very good value for the money. Just needs attention to basic needs. No hot water. Remotes need batteries no light in bathroom. Very friendly staff and great breakfast. Very nice location.
Marina
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Hotel did not provide me service/room . I was not able to check in . No messages, emails was answered. I can’t get refunded!! Terrible experience
Dominique
8.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Unfortunately, we experienced an electricity outage one night and had no water another night. Other than that, the staff was very nice, the breakfast was good, and the location was perfect for my needs.
Dianne
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Pool and natural water oil could use some cleaning, especially the natural pool, too much algae to get in the steps, but can view some tropical fish. The included breakfast was good.
Laurence
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Very nice pond full of sea creatures
Carvin
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 75 week(s) ago

Expedia Group verified review

The complimentary breakfast was excellent, and the property was charming. Also, the room was nice and clean.
Michael
2.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

We reached out to the property both the day before our check-in and again on the day of, but unfortunately received no response. Due to unforeseen delays, we arrived in Cancun much later than planned—around 8 p.m. instead of our original 7 a.m. arrival time. We attempted to communicate our delayed arrival to request check-in instructions, especially since we learned that the office closes at 4 p.m. Despite our efforts, we received no guidance, and upon arriving at the hotel, we were unable to check in. This situation caused significant inconvenience, as we had to scramble to find alternative accommodations late at night. With more responsive communication, we believe this could have been avoided, allowing us to better prepare for our delayed arrival and avoid last-minute changes.
Read More
Caio
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 83 week(s) ago

Expedia Group verified review

I thought this would be a hidden gem, but it's not really well maintained, there was no actual hotel staff to talk to, no desk besides the waffle shop, there was mold in some areas of the room and no hot water to be found on the showers.
Maria
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Chez Waffle Hotel had its charm, including a cute pond right outside our bedroom it was cute with fishes and it was connected to the lakefront. However there were two lounge chairs nearby but they were unfortunately dirty, making the outside patio less appealing as a place to relax. Despite these drawbacks, the location was convenient for our plans, just a short walk to a beautiful beach. The on-site coffee shop adds a nice touch, and the chilaquiles are a must-try. We stayed for one night, and it served as a decent, affordable option for a short stay, but the outdoor cleanliness could definitely be improved.
Read More
Adam
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 97 week(s) ago

Expedia Group verified review

Nice little hotel in a very quiet neighborhood. Rooms are nice and clean. Comfortable beds. The back yard needs a little love. It's the primary reason we booked, and the common area lounge chairs looked like they hadn't been cleaned in a long time, and the wooden swings over the cove and bar looks less than structurally sound. That said. The plunge pool was very nice and overall, for what we paid, was a great place to stay in Puerto Aventuras. We would stay again, but hopefully the back yard is given a little more love.
Read More
Joseph
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

I have stayed in many places in PA. This is by far the worst. I dont say that lightly. We checked out 4 nights early. Our room was never cleaned. The grounds were never cleaned. Trash in the lagoon, snake skins by the front door, our room looked nothing like the pictures. There is NO beach 300 ft from the room that you can access unless you trespass. No where in the booking did it say the air conditioner turns off during the day until 7:15 pm. The filtered water comes out of a filthy dispenser. For the money you can stay in a way nicer place. Will not return.
Read More
Ann
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

I loved the canal view from my room. There is a swimming pool and a "pool" was created with ocean water and tropical fish, that has water flowing in from the boat canal. It was early May, low season, when I stayed and I felt like I had the place to myself. The room was nice and had everything I needed. You might want to rent a bike or a golf cart to get around. I loved Puerto Adventuras. The ocean water was calm and clear to swim/snorkel in because of the artificial reef. Very safe and quiet. Good to get away from the chaos of Playa del Carmen. I had a rental car (note, there is no parking lot at this hotel) so it was easy to drive to restaurants and the beach. I wonder if the hotel serves food at dinner time in the high season?
Read More
Brian
icon-Leisure
Leisure
4.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

shelves falling off the walls empty cups outside cannot bill food to room food was average at best poorly installed bath taps and the list goes on
Verified traveler
icon-with Partner
with Partner
2.0
/10
Reviewed 114 week(s) ago

Hotels.com verified review

Nuestro vuelo se retraso varias horas, avisamos a tiempo que nos esperaran para hacer un late check in. Cuando llegamos tarde en la noche, nadie nos esperó, dormimos literalmente en la calle! Por la mañana buscamos otro hotel. Fue la peor experiencia de mi vida.
Number of reviews per page
20
40