El Cid Granada

Hotels
7.6
/10
Pleasant
347 reviews

What Guests Say About Their Stay

Arthur D

10.0
/ 10
I have always been impressed with the staff, Front desk, Buffett and Room cleaners. The Buffett is great with the option of some items from the grill.

Craig

10.0
/ 10
Staff were awesome, the place is a little dated, but otherwise clean and bright.

Dennis Rodney

10.0
/ 10
Liked every aspect of my stay! A special thanks to the entire staff. They are the best!
In the Area
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Av Camaron Sabalo S N, Mazatlán, Estado de Sinaloa, Mexico, 82110

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
Elevator
El Cid Granada is located in area / city Mazatlán. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around El Cid Granada

Av Camaron Sabalo S N, Mazatlán, Estado de Sinaloa, Mexico, 82110
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Discover More About El Cid Granada

Location


El Cid Granada is located in area / city Mazatlán.

About El Cid Granada

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at El Cid Granada.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from El Cid Granada exclusively for you.

With all facilities offered, El Cid Granada is the right place to stay.

All facilities in El Cid Granada

Others El Cid Granada
Others

Hotel Services

  • Laundry service
  • Tours
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Restaurant
  • Others
  • Smoke-free area
  • Safety deposit box
  • Elevator

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Garden
  • Discounted Fitness Center

Sports and Recreations

  • Outdoor tennis court
  • Fitness center
  • Tennis court
  • Golf course

Business Facilities

  • Meeting rooms
  • Conference rooms
  • Computer station

Transportation

  • Airport transfer
  • Area shuttle

Nearby Facilities

  • Hair salon
  • ATM/Banking

Kids and Pets

  • Babysitting with surcharge

Food and Drinks

  • Breakfast

General

  • Banquet

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in El Cid Granada

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Fee for buffet breakfast: approximately MXN 250 per person
  • Airport shuttle fee: MXN 320 per person (one-way)
  • Crib (infant bed) fee: MXN 200 per night
  • Rollaway bed fee: MXN 200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: MXN 307.5 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and debit cards; cash is not accepted
  • Safety features at this property include a smoke detector
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 21

Check-in/Check-out Time

Check-in:
16:00 - 21:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator
Check-In / Check-Out Time
From 16:00 - 21:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at El Cid Granada
129
Number of floors in El Cid Granada
3
Another facilities in El Cid Granada
Laundry service, Tours, Luggage storage, Multilingual staff, 24-hour Receptionist

Frequently asked question in El Cid Granada

What are available facilities at El Cid Granada?
There are top facilites at El Cid Granada such as Restaurant, Swimming Pool, 24-Hour Front Desk, Elevator. (some may require extra charges)
What is normal check-in & check-out time at El Cid Granada?
The standard check-in time at El Cid Granada is starting from 16:00 - 21:00 while the latest check-out time is at Before 11:00
Does El Cid Granada provide breakfast?
Yes, El Cid Granada provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does El Cid Granada have?
El Cid Granada is a 3.0-star hotel.
How many floors does El Cid Granada have?
El Cid Granada has 3 floors.
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More Reviews from Other Guests in El Cid Granada

7.6
Pleasant
From 347 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

8.8

Service and Facilites

8.0

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Most Relevant
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Traveler Reviews El Cid Granada

Number of reviews per page
20
40
Top reviews
Arthur D
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I have always been impressed with the staff, Front desk, Buffett and Room cleaners. The Buffett is great with the option of some items from the grill.
Alejandra
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

There was a group of 8 people that stayed at this hotel. 3 of our group got really sick with food poisoning. We really didnt eat out of the hotel so we got sick from the food they served. My spouse ended in the hospital due to the food poisoning. Do not recommend.
Craig
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Staff were awesome, the place is a little dated, but otherwise clean and bright.
JOHAN
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Limited drink and food options
Kara
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

We stayed here for 2 weeks. There is only 1 restaurant on the property and you need reservations for dinner and if you dont call early in the morning you are not going to get them. It is not open every night either. If you want coffee before 7am you have to use the coffee pot in your room which thwy charge you for. If tou want to utilize the all inclusive buggets tou have to go to the hotel across the street. They do not provide pop or water in your room like other hotels we have stayed at. So again after 5 pm you have to walk across the street to the other hotel. If you drink alcohol the pool has limited service from 10am to 5pm. Now the staff was extremely friendly and professional. Room was clean, pool is heated and its a very quiet resort.
Read More
Bailey
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

We did not realize when we booked but booking through Expedia gave us extra perks beyond booking through other websites. These perks were only explained once we were at the property and are not listed anywhere on Expedia.
Agustina
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Not impressed at all.
Brandon
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Location is good, close to beach and connected to another cid hotel. The other cid hotel that is connected to it is much nicer
Dennis Rodney
icon-Leisure
Leisure
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Liked every aspect of my stay! A special thanks to the entire staff. They are the best!
Sandra
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

I would like to take the time to say thank you to all the staff from the hotel. Berenice, Rodolfo, Nelson, nacho, Daniel, Gerardo, Fidel, Sergio, room keeping and a few more staff that I can’t remember their names at the moment but everyone went out of their way to make sure we were taken care off like if we were their family. I would definitely recommend future guests to stay at El CID Moro.
Read More
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Very practical for viewing and photographing recent total solar eclipse - set up on hotel's golf course.
Ken
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

We liked the location and the access to the beach across the street. We liked that the room was quiet and the shower worked so easily! And the staff were very helpful and nice. All in all, a convenient place to get to restaurants and other activities. Thank you!!
James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

El Cid Granada was very relaxing - not crowded or loud, perfect after a long day of being out and about. Staff at the front desk was always helpful and courteous. The pool area was also pretty chill. Marvelous and beautiful heated pool, and plenty of room to relax whether in the water or on the pool deck. Plus the ability to use all the El Cid resort amenities - the pools at the Playa hotel, and the private beach just north of their marina property (a quick free shuttle & water taxi ride). The Granada is also really close to quite a few food options, as well as an OXXO and drugstores for all your needs. Definitely would stay here again with my family
Read More
Paul
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

It's in a good location. The on-site Italian restaurant is very good. The hotel is dated, and the room we ended up in felt like they'd saved it for Expedia customers, and not in a good way. It was ground level, faced the road, and the HVAC equipment outside sounded like a jet engine taking off at regular intervals. The breakfast buffet staff is friendly, but it's very overpriced for what it is. This has the potential to be a great property again, but it's going to take serious effort.
Read More
Lourdes
8.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Todo bien con plan invluido acseso a los 3 hoteles staff todos muy amables
Matthew
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

The staff is very friendly and fast to help with anything you need. The rooms are clean.the location is good for walking around to stores and restaurants. There’s a grocery store close by. I recommend getting the all inclusive if you want yo eat there and see the shows an the el cid Castillo beach side otherwise eating gets expensive.
Read More
Faviola
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Staff was nice. Thought there would be more amenities, and you have to pay for your own wifi
Verified traveler
6.0
/10
Reviewed 109 week(s) ago

Hotels.com verified review

Nice property, however, needs updating Our room needed some maintenance, repairs needed in the shower, and the door did not deadbolt Was not aware that the El Cid Marina property was not included with the all inclusive package-this is something hotels.com.should include in there information about the property
Elva
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Staff was really great, easy accommodation.
Joe
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

We had a room by the entrance for the staff to bring supply's in. It was noisy with trolleys early in the am. We were locked out of our room 3 times due to problems with door mechanism. Otherwise everything else was ok with some very helpful and friendly staff.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 El Cid Granada

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.6
Pleasant
From 347 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

8.8

Service and Facilites

8.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews El Cid Granada

Number of reviews per page
20
40
Top reviews
Arthur D
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

I have always been impressed with the staff, Front desk, Buffett and Room cleaners. The Buffett is great with the option of some items from the grill.
Alejandra
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

There was a group of 8 people that stayed at this hotel. 3 of our group got really sick with food poisoning. We really didnt eat out of the hotel so we got sick from the food they served. My spouse ended in the hospital due to the food poisoning. Do not recommend.
Craig
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

Staff were awesome, the place is a little dated, but otherwise clean and bright.
JOHAN
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Limited drink and food options
Kara
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

We stayed here for 2 weeks. There is only 1 restaurant on the property and you need reservations for dinner and if you dont call early in the morning you are not going to get them. It is not open every night either. If you want coffee before 7am you have to use the coffee pot in your room which thwy charge you for. If tou want to utilize the all inclusive buggets tou have to go to the hotel across the street. They do not provide pop or water in your room like other hotels we have stayed at. So again after 5 pm you have to walk across the street to the other hotel. If you drink alcohol the pool has limited service from 10am to 5pm. Now the staff was extremely friendly and professional. Room was clean, pool is heated and its a very quiet resort.
Read More
Bailey
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

We did not realize when we booked but booking through Expedia gave us extra perks beyond booking through other websites. These perks were only explained once we were at the property and are not listed anywhere on Expedia.
Agustina
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Not impressed at all.
Brandon
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 78 week(s) ago

Expedia Group verified review

Location is good, close to beach and connected to another cid hotel. The other cid hotel that is connected to it is much nicer
Dennis Rodney
icon-Leisure
Leisure
10.0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

Liked every aspect of my stay! A special thanks to the entire staff. They are the best!
Sandra
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

I would like to take the time to say thank you to all the staff from the hotel. Berenice, Rodolfo, Nelson, nacho, Daniel, Gerardo, Fidel, Sergio, room keeping and a few more staff that I can’t remember their names at the moment but everyone went out of their way to make sure we were taken care off like if we were their family. I would definitely recommend future guests to stay at El CID Moro.
Read More
John
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Very practical for viewing and photographing recent total solar eclipse - set up on hotel's golf course.
Ken
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

We liked the location and the access to the beach across the street. We liked that the room was quiet and the shower worked so easily! And the staff were very helpful and nice. All in all, a convenient place to get to restaurants and other activities. Thank you!!
James
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

El Cid Granada was very relaxing - not crowded or loud, perfect after a long day of being out and about. Staff at the front desk was always helpful and courteous. The pool area was also pretty chill. Marvelous and beautiful heated pool, and plenty of room to relax whether in the water or on the pool deck. Plus the ability to use all the El Cid resort amenities - the pools at the Playa hotel, and the private beach just north of their marina property (a quick free shuttle & water taxi ride). The Granada is also really close to quite a few food options, as well as an OXXO and drugstores for all your needs. Definitely would stay here again with my family
Read More
Paul
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

It's in a good location. The on-site Italian restaurant is very good. The hotel is dated, and the room we ended up in felt like they'd saved it for Expedia customers, and not in a good way. It was ground level, faced the road, and the HVAC equipment outside sounded like a jet engine taking off at regular intervals. The breakfast buffet staff is friendly, but it's very overpriced for what it is. This has the potential to be a great property again, but it's going to take serious effort.
Read More
Lourdes
8.0
/10
Reviewed 105 week(s) ago

Expedia Group verified review

Todo bien con plan invluido acseso a los 3 hoteles staff todos muy amables
Matthew
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 107 week(s) ago

Expedia Group verified review

The staff is very friendly and fast to help with anything you need. The rooms are clean.the location is good for walking around to stores and restaurants. There’s a grocery store close by. I recommend getting the all inclusive if you want yo eat there and see the shows an the el cid Castillo beach side otherwise eating gets expensive.
Read More
Faviola
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Staff was nice. Thought there would be more amenities, and you have to pay for your own wifi
Verified traveler
6.0
/10
Reviewed 109 week(s) ago

Hotels.com verified review

Nice property, however, needs updating Our room needed some maintenance, repairs needed in the shower, and the door did not deadbolt Was not aware that the El Cid Marina property was not included with the all inclusive package-this is something hotels.com.should include in there information about the property
Elva
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

Staff was really great, easy accommodation.
Joe
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

We had a room by the entrance for the staff to bring supply's in. It was noisy with trolleys early in the am. We were locked out of our room 3 times due to problems with door mechanism. Otherwise everything else was ok with some very helpful and friendly staff.
Number of reviews per page
20
40