Hotel Mallorca

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5.8
/10
Fair
1,003 reviews

What Guests Say About Their Stay

David

10.0
/ 10
El hotel esta en una excelente ubicación con todo cerca incluso un supermercado no se escucho ruido y el precio fue justo aunque tienen varias opciones de acuerdo a tus necesidades. El personal muy atento, cabe mencionar que el servicio de caja fuerte en recepción ya no esta disponible.
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Roman

10.0
/ 10
The place was really well kept , staff was really friendly and helpful. Would definitely stay here again on my next visit .

Mark Wm.

10.0
/ 10
It is located near the intersection of Insurgentes and Reforma which is a major intersection in Mexico City. There are bus routes in several directions to all parts of the City. New great bakery a half block away and an excellent grocery store next door. I have been staying here for years and highly recommend this economical hotel.
In the Area
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Serapio Rendon No. 119, Col. San Rafael, Cuauhtémoc, Mexico City, Mexico, 64470

Main Facilities

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Elevator
Hotel Mallorca is a 3-star hotels. Hotel Mallorca is part of Independent under Independent.
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What's around Hotel Mallorca

Serapio Rendon No. 119, Col. San Rafael, Cuauhtémoc, Mexico City, Mexico, 64470
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Lobby Hotel Mallorca
Lobby 2 Hotel Mallorca

Discover More About Hotel Mallorca

General Information

Hotel Mallorca is a 3-star hotels. Hotel Mallorca is part of Independent under Independent.

Location

Located at Col. San Rafael, Serapio Rendon No. 119 in Mexico City, Mexico. Those looking to explore will find Parque Bicentenario, Foro Ciel, and Hacienda de los Morales nearby. Closest airport is Benito Juarez International Airport (MEX), 9.331 km away from the accommodation.

Facilities & Amenities

Hotel Mallorca has Luggage storage, Elevator, _24_HOUR_FRONT_DESK, ACCESSIBLE_WHEELCHAIR_NONE, TOURS_TICKET_ASSISTANCE, and more.

Contact

Phone number: 52 55-55664833

All facilities in Hotel Mallorca

Common Space Hotel Mallorca
Common Space
Lobby Hotel Mallorca
Lobby
Exterior Hotel Mallorca
Exterior
Bedroom Hotel Mallorca
Bedroom
Others Hotel Mallorca
Others

Hotel Services

  • _24_HOUR_FRONT_DESK
  • Luggage storage
  • CONCIERGE_SERVICES
  • Porter

Public Facilities

  • Elevator
  • SAFE_DEPOSIT_AT_FRONT_DESK

Connectivity

  • WIFI_ACCESS
    TEXT

General

  • Smoking area
  • SELF_PARKING
    TEXT
  • BANQUET_HALL

Accommodation Policy & General Information in Hotel Mallorca

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

IMPORTANT_NOTICE

  • Free WiFi in public areas has a 2-device limit.
  • Contactless check-in and contactless check-out are available.

Minimum Age Policy

18
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General Information

Popular Facilities
Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Available rooms at Hotel Mallorca
139
Another facilities in Hotel Mallorca
_24_HOUR_FRONT_DESK, Luggage storage, CONCIERGE_SERVICES, Porter, SAFE_DEPOSIT_AT_FRONT_DESK

Frequently asked question in Hotel Mallorca

What are available facilities at Hotel Mallorca?
There are top facilites at Hotel Mallorca such as Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel Mallorca?
The standard check-in time at Hotel Mallorca is starting from 15:00 - 00:00 while the latest check-out time is at Before 11:00
How many stars does Hotel Mallorca have?
Hotel Mallorca is a 3.0-star hotel.
How many rooms does Hotel Mallorca have?
Hotel Mallorca has 139 rooms in total.

More Reviews from Other Guests in Hotel Mallorca

5.8
Fair
From 1,003 reviews
Cleanliness

6.0

Room Comfort

5.8

Service and Facilites

6.0

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Traveler Reviews Hotel Mallorca

Number of reviews per page
20
40
Top reviews
Beatriz Montero
icon-with Partner
with Partner
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Es quizas parecido a un motel. El baño si presenta deterioro Para el control del tv hay que dejar deposito El desayuno aunque lo pagues en expedia no te lo dan y hay que hacer reclamo
David
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

El hotel esta en una excelente ubicación con todo cerca incluso un supermercado no se escucho ruido y el precio fue justo aunque tienen varias opciones de acuerdo a tus necesidades. El personal muy atento, cabe mencionar que el servicio de caja fuerte en recepción ya no esta disponible.
Lorena
icon-with Partner
with Partner
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Todo sucio y oliendo mal el baño asqueroso
Luis
icon-Family
Family
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Room was dirty, lights would go in and out, every towel in that room had an unknown stain on it, people were throwing a party up til 2 am so couldn’t get much sleep. pictures are very misleading to how the hotel actually is. not clean at all and no type of AC
Carla de la Caridad
icon-
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Friendly staff
Norlito
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

My stay at Hotel Mallorca was extremely disappointing. I arrived around 1:00 AM due to a delayed flight, and check‑in took roughly 30 minutes because the front desk staff did not speak English and relied entirely on a translation app. This created unnecessary delays and confusion at a time when efficient service should matter most. The room I was given was outdated and poorly maintained. It had an old cathode‑ray‑tube television, worn towels, a leaking faucet, and non‑potable water. The bathroom lighting was inadequate, with only a single bulb above the sink and a dark shower area. The bed squeaked with every movement, and the walls were so thin that noise from the neighbouring room was clearly audible throughout the night. The next morning, when I returned to pick up the key I had left at reception, I was abruptly told that my guest was not allowed in my room because my reservation listed only one occupant. This restriction was never communicated at booking or check‑in, and the way it was enforced — including being told he had to leave within minutes — felt unprofessional and unwelcoming. Given the poor service, substandard room conditions, and the mishandling of guest policies, I chose to leave and secure another accommodation. I cannot recommend this property based on my experience.
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Janio
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Simple snd comfortable. Very central and quiet. Worth it!!!
Diana
2.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

The staff was terrible the room awful never again.
Danh
2.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

I booked thru Expedia, got my confirmation number, but once I got to the hotel they said they didn’t have any reservation. I wasn’t the only person there with the same problem. If they see that it’s happening with a lot of potential customers why don’t they (Mallorca hotel) call Expedia and tell them that they don’t have any rooms available? It really sucks because it was a long flight, and we had to go thru that and to top it off we still had to find some where eles to stay. Very frustrating.
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William
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

The staff were very friendly and location was amazing however the room was in dire need of a renovation. Although the room was somewhat comfortable, it lacked basic amenities like ample outlets, decent lighting, newer/refreshed bedding and bathroom amenities like newer towels.
Erick
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

enough to sleep
Dominic
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 50 week(s) ago

Expedia Group verified review

Todo estuvo mal, las habitaciones, el ruido de las palomas en las ducterias, la limpieza. No debería tener sitios así en su lista de recomendaciones
Humberto
icon-Business
Business
4.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

El hotel en general está muy desgastado (viejo), huele a humedad y la habitación no estaba completamente limpia
victor
icon-Leisure
Leisure
6.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

This was the second time I have stayed at this hotel. I picked again ,because of price and location. And once again there was no hot water in my room.
paulino
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Room had previous trash from other staying before us.we found bed bugs in the room.
Gil
icon-
2.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Recepcion pesima con los recepcionistas comiendo mientras te atendian, eso fue muy anti-igienico, señora de limpieza muy amable y servicial, hay buenos shops en el area La primera noche tube almoadas muy malas. La señora de la limpieza fue muy amable y cambiarmelas al dia siguiente, fue la unica persona cordial en todo el hotel.
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Francisco
icon-Business
Business
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

Rooms are clean, staff is friendly conly bad thing elevator isn’t working
Isabel Adelina
10.0
/10
Reviewed 56 week(s) ago

Expedia Group verified review

Everything was close.
Akshat
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Not a great stay. Would not recommend unless you do not have any other option.
Juan
icon-Business and Leisure Family
Business and Leisure Family
2.0
/10
Reviewed 60 week(s) ago

Expedia Group verified review

they are very profesional
Number of reviews per page
20
40

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Lobby 4 Hotel Mallorca

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