Oasis Palm - All Inclusive

Others
6.6
/10
Pleasant
1,005 reviews

What Guests Say About Their Stay

Midi

10.0
/ 10
I love this hotel, good food, kids friendly, nice staffs, pretty view, white sand, excellent internet, amazing shows, it worth to come second time.

Abraham

10.0
/ 10
This is a great hotel but if you are traveling with wheel chair or walker the hotel really need to figure out how yo get an elevator to the pool area from the rooms .the ramps the offer are to incline that if your not strong enough you can lose grip and have an accident!!!! Food was great waiter awesome Leonardo and Francisco from the main buffet are spectacular. No AC in the pizza place thatsuvks

Borko

10.0
/ 10
Is good for money, there is probable more fancy all inclusive but this is good for price. Room are little old but don't smell bad or something and hygienes is good so will recommend is fun for kids. Has many restaurants to change feel like in small town
In the Area
See Map
Boulevard Kukulcan Seccion C, Lote 1 Zona Hotelera, Benito Juárez, Estado de Quintana Roo, Mexico, 77500

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Oasis Palm - All Inclusive is a accommodation is located at Benito Juárez. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Oasis Palm - All Inclusive

Boulevard Kukulcan Seccion C, Lote 1 Zona Hotelera, Benito Juárez, Estado de Quintana Roo, Mexico, 77500
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Discover More About Oasis Palm - All Inclusive

Location


Oasis Palm - All Inclusive is a accommodation is located at Benito Juárez.

About Oasis Palm - All Inclusive

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The accommodation’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Oasis Palm - All Inclusive exclusively for you.

Get precious and unforgettable moment during your stay at Oasis Palm - All Inclusive.

All facilities in Oasis Palm - All Inclusive

Others Oasis Palm - All Inclusive
Others

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Beach umbrella
  • Outdoor pool
  • Spa
  • Beach towel
  • Sauna
  • Waterslide
  • Pool sun loungers

Public Facilities

  • Others
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

General

  • Banquet
  • Ballroom
  • Parking
  • Terrace

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

Nearby Facilities

  • Souvenir shop
  • Hair salon
  • ATM/Banking

Sports and Recreations

  • Fitness center
  • Game room
  • Billiard

Kids and Pets

  • Babysitting with surcharge
  • Supervised childcare

Family-friendly Facilities

  • Kids club
  • Children pool

Business Facilities

  • Meeting facilities
  • Business center

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Oasis Palm - All Inclusive

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 30 per stay for guests under 26 years old
  • A tax is imposed by the city: USD 4.80 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 25 years old
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Oasis Palm - All Inclusive
214
Number of floors in Oasis Palm - All Inclusive
8
Another facilities in Oasis Palm - All Inclusive
Laundry service, Tours, Multilingual staff, Luggage storage, Express check-out

Frequently asked question in Oasis Palm - All Inclusive

What are available facilities at Oasis Palm - All Inclusive?
There are top facilites at Oasis Palm - All Inclusive such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Oasis Palm - All Inclusive?
The standard check-in time at Oasis Palm - All Inclusive is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Oasis Palm - All Inclusive provide breakfast?
Yes, Oasis Palm - All Inclusive provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Oasis Palm - All Inclusive have?
Oasis Palm - All Inclusive is a 4.0-star hotel.
How many floors does Oasis Palm - All Inclusive have?
Oasis Palm - All Inclusive has 8 floors.
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More Reviews from Other Guests in Oasis Palm - All Inclusive

6.6
Pleasant
From 1,005 reviews
Cleanliness

7.2

Room Comfort

6.8

Service and Facilites

7.0

Sort by
Most Relevant
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Traveler Reviews Oasis Palm - All Inclusive

Number of reviews per page
20
40
Top reviews
Shamit
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room very ordinary but great food, amenities, entertainment was amazing...
Daniela
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This was a terrible hotel from customer service to property. You had to make a line for everything for breakfast buffet and for dinner as well which we’ve never experienced at another resort. Not to mention the terrible customer service at check in super rude and took 4 hours to check us in there was a big line. Look it up on TikTok other guests made videos. Also when we got to the ro they were painting the walls!!!! Crazy, so please don’t waste your money
Read More
mayra
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Muy demorado el proceso de checking. Las habitaciones necesitan mejorar
Suheily
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Need to upgrade rooms furnitures and bathrooms
Lariah
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The Jurassic kids pool is not cared for and was an absolute mess... We went in for about two minutes and left absolutely disgusted.... Tree branches, broken climbing areas, a dead mouse, toilet paper, garbage... It was bad. The kids club rules are frustrating as well, I couldn't take my 2 and 4 year old in at the same time. My two year old could only go in a few days a week for certain hours in the morning andy 4 year old would have to go alone.... So we did not use the kids club. The food was really good. The beach was clean and rooms were fairly clean. The line ups were insane.... Huge line ups to the buffet every morning, huge check in line that took about an hour or more... Overall, we wouldn't return. It was decent but not worth the price.
Read More
Tiffeny
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The lines for food was crazy. If you showed up for breakfast at breakfast time you would wait 3 hours to eat. What is posted online as features of this resort ARE NOT what is actually in the resort. It is like a completely different resort. The kids pool is cool but in desperate need of a reno, the cement is all cut up and rips up feet. There are no fridges in the room, even though it states that there are fridges on expedia. The staff were nice but the resort itself was not great. Nice beach though.
Read More
Marina
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Buffet and beach food was awful. Pools are freezing.
Saida Jezzin
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

My experience at this hotel was very disappointing. The ramps for people with disabilities are a real safety hazard — they’re poorly built and quite dangerous. The safes in the rooms are extremely outdated; you have to carry around the key, which makes no sense if you’re going to the beach. There were cockroaches in the restaurant, which was absolutely unacceptable. The timeshare salespeople were the worst part — they ask you to tell all sorts of lies and even to show your credit cards. The bathrooms are old, small, and uncomfortable. The TVs don’t have Netflix or YouTube, which is surprising these days. And finally, the air conditioner is so noisy that it’s almost impossible to get a good night’s sleep. I definitely wouldn’t recommend this place.
Read More
Armando
icon-Family
Family
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room was not clean and there’s of other things I have pictures to share
Ivan
icon-Leisure
Leisure
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

decent enough
Sarah Mae
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Will definitely be back!
Laura
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Looks like it is an older property and need serious updating. There was a lot of mold around the roomsand broken furniture, especially around the pool and the beach. The kiddie pool had algae around the outside that looked like it hadnt been cleaned in a very long time. It is unfortunate, but the pictures of this hotel are very misleading. Also, they do not have enough space to seat everyone for dinner at the buffet which makes a huge line to eat dinner. It was wild. You definitely do not want to be waiting on line with three hungry children. The rooms were very small and the beds were full size. The weird thing was that they were very close together. I was really disappointed in this resort and ended up leaving after I saw a huge Roach hanging out on the wall.
Read More
Tania
icon-Family
Family
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Rooms were dirty bed had stains, the drawers had left over food wraps , employee are extremely rude , they always have attitude like they own the place , the all inclusive is a scam the lines to eat are crazy long , or you will need reservations to eat , we didn’t even end up staying and lost our money , they also charge us extra fees .
Read More
Dexter
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Overall I give it a 8 out 10
Midi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

I love this hotel, good food, kids friendly, nice staffs, pretty view, white sand, excellent internet, amazing shows, it worth to come second time.
Jackie Lee
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Older property but still acceptable. Food was good and lots of variety.
Mayra
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

N/A
Luis Alberto Rodriguez
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Front desk associate were little rude. In the breakfast buffet in Bites food hall hostess and waitress had the worst service ever, the food was great do. I hated going to the bar only one server at all times, to get a beer it took over 15 minutes. The best experience was in the restaurant Cocoa grilled and seafood, we had dinner there every night Rodolfo was our waiter every night amassing service he deserves a raise. Food was excellent as well.
Read More
Sami
icon-with Children
with Children
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Glad to go back there
Ricardo
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

I like it in general great property plenty amenities and activities. Staff is very limited on information. I think smile’s cost more. If someone is smiling at you or being nice or helping is because they want to sell something at you. Too many sells force people very little service staff.
Number of reviews per page
20
40

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Others 4 Oasis Palm - All Inclusive

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
6.6
Pleasant
From 1,005 reviews
Cleanliness

7.2

Room Comfort

6.8

Service and Facilites

7.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Oasis Palm - All Inclusive

Number of reviews per page
20
40
Top reviews
Shamit
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room very ordinary but great food, amenities, entertainment was amazing...
Daniela
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This was a terrible hotel from customer service to property. You had to make a line for everything for breakfast buffet and for dinner as well which we’ve never experienced at another resort. Not to mention the terrible customer service at check in super rude and took 4 hours to check us in there was a big line. Look it up on TikTok other guests made videos. Also when we got to the ro they were painting the walls!!!! Crazy, so please don’t waste your money
Read More
mayra
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Muy demorado el proceso de checking. Las habitaciones necesitan mejorar
Suheily
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Need to upgrade rooms furnitures and bathrooms
Lariah
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The Jurassic kids pool is not cared for and was an absolute mess... We went in for about two minutes and left absolutely disgusted.... Tree branches, broken climbing areas, a dead mouse, toilet paper, garbage... It was bad. The kids club rules are frustrating as well, I couldn't take my 2 and 4 year old in at the same time. My two year old could only go in a few days a week for certain hours in the morning andy 4 year old would have to go alone.... So we did not use the kids club. The food was really good. The beach was clean and rooms were fairly clean. The line ups were insane.... Huge line ups to the buffet every morning, huge check in line that took about an hour or more... Overall, we wouldn't return. It was decent but not worth the price.
Read More
Tiffeny
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The lines for food was crazy. If you showed up for breakfast at breakfast time you would wait 3 hours to eat. What is posted online as features of this resort ARE NOT what is actually in the resort. It is like a completely different resort. The kids pool is cool but in desperate need of a reno, the cement is all cut up and rips up feet. There are no fridges in the room, even though it states that there are fridges on expedia. The staff were nice but the resort itself was not great. Nice beach though.
Read More
Marina
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Buffet and beach food was awful. Pools are freezing.
Saida Jezzin
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

My experience at this hotel was very disappointing. The ramps for people with disabilities are a real safety hazard — they’re poorly built and quite dangerous. The safes in the rooms are extremely outdated; you have to carry around the key, which makes no sense if you’re going to the beach. There were cockroaches in the restaurant, which was absolutely unacceptable. The timeshare salespeople were the worst part — they ask you to tell all sorts of lies and even to show your credit cards. The bathrooms are old, small, and uncomfortable. The TVs don’t have Netflix or YouTube, which is surprising these days. And finally, the air conditioner is so noisy that it’s almost impossible to get a good night’s sleep. I definitely wouldn’t recommend this place.
Read More
Armando
icon-Family
Family
2.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room was not clean and there’s of other things I have pictures to share
Ivan
icon-Leisure
Leisure
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

decent enough
Sarah Mae
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Will definitely be back!
Laura
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Looks like it is an older property and need serious updating. There was a lot of mold around the roomsand broken furniture, especially around the pool and the beach. The kiddie pool had algae around the outside that looked like it hadnt been cleaned in a very long time. It is unfortunate, but the pictures of this hotel are very misleading. Also, they do not have enough space to seat everyone for dinner at the buffet which makes a huge line to eat dinner. It was wild. You definitely do not want to be waiting on line with three hungry children. The rooms were very small and the beds were full size. The weird thing was that they were very close together. I was really disappointed in this resort and ended up leaving after I saw a huge Roach hanging out on the wall.
Read More
Tania
icon-Family
Family
2.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Rooms were dirty bed had stains, the drawers had left over food wraps , employee are extremely rude , they always have attitude like they own the place , the all inclusive is a scam the lines to eat are crazy long , or you will need reservations to eat , we didn’t even end up staying and lost our money , they also charge us extra fees .
Read More
Dexter
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Overall I give it a 8 out 10
Midi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

I love this hotel, good food, kids friendly, nice staffs, pretty view, white sand, excellent internet, amazing shows, it worth to come second time.
Jackie Lee
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Older property but still acceptable. Food was good and lots of variety.
Mayra
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

N/A
Luis Alberto Rodriguez
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Front desk associate were little rude. In the breakfast buffet in Bites food hall hostess and waitress had the worst service ever, the food was great do. I hated going to the bar only one server at all times, to get a beer it took over 15 minutes. The best experience was in the restaurant Cocoa grilled and seafood, we had dinner there every night Rodolfo was our waiter every night amassing service he deserves a raise. Food was excellent as well.
Read More
Sami
icon-with Children
with Children
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Glad to go back there
Ricardo
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

I like it in general great property plenty amenities and activities. Staff is very limited on information. I think smile’s cost more. If someone is smiling at you or being nice or helping is because they want to sell something at you. Too many sells force people very little service staff.
Number of reviews per page
20
40