Residencias Señorial

Terrible service—there is no staff present at the front desk 24 hours a day. Upon my arrival, I wanted to take a shower, but there was no hot water; I reported the issue, yet nothing was resolved. The hot water problem persisted into the second day and was never fixed. It is unacceptable to stay at a hotel without hot water.

Terrible service—there is no staff present at the front desk 24 hours a day. Upon my arrival, I wanted to take a shower, but there was no hot water; I reported the issue, yet nothing was resolved. The hot water problem persisted into the second day and was never fixed. It is unacceptable to stay at a hotel without hot water.

The place is in a central area, and you can easily walk around the neighborhood. The hotel is small, clean, and quiet.

They look different from the pictures The area is terrible And the service is not good

La atención del personal y la ubicación

La habitación estuvo sencilla pero limpia, y el personal era muy amable. Voy a regresar sobre todo por la ubicación.

Limpieza de la habitacion.

Cleaning staff. Were very pleasent and efficient. Front dezk was very accomodating and helped me alot. They DO have brochure map at desk

Clean room

Good Hotel

No air conditioners..no remote control tv

El hotel en general esta bien en cuestión precio/calidad, el personal muy amable y servicial, pero tuve un pésima experiencia quedándome atorado en el elevador por algo dé tiempo

Es un hotel regular.

Great place to stay.

Great facilities, ease of use!

This hotel is awful! It is in a part of downtown México City that felt extremely unsafe. The photos on the app have nothing to do with reality of the condition of the hotel. Upon arriving there was no one in reception, only a guard who charged more than the stated amount on the app for the two rooms. I paid for the night and looked for another hotel for the rest of my stay. I am very disappointed by the fact that the app would even consider representing an establishment like this.

it's a cheap hotel and you definitely get what you pay for. No AC, just a fan. So definitely would not recommend in the summer. It is located centrally but it's hard to find and the Uber's all had a hard time finding it due to it being hidden in a one way street. When we first arrived, we arrived around 3am and they claim there is 24/7 staff when there was no one to check us in and the security had no access to any rooms so we had to wait until the front desk person arrived past 8am to get us into our rooms. My biggest problem with this hotel was the damn homeless people!! My god, think you'll get some sleep? NOPEEE, they sleep all day and are up all night and you can hear them so clearly it almost drove me insane! You'd think they'd do something about the homeless people literally camping out right outside the hotel. So arriving back to the hotel after being out past dark felt so unsafe because of the homeless people and their encampment. If you want a super cheap space and are a heavy sleeper, then this is the spot if not then pay the extra money and stay elsewhere!

Great service, property ok. Only issue was no hot water, just warm.

I had stayed here before and was very happy with the level of security and help I received from the front desk. The location is great because you are just blocks away from all the main sites of the historic downtown and one block from a subway station.

dirty and its not what is in the webside. the locaction is good in the center historical of mexico but dirty. not enogh water in the bathrooom to shower and not good condition. Not wifi in he hotel. Not TV in the room .