Xinalani

Such fantastic staff. Loved it. Don’t tell your friends about this place because it’s too good it must be gatekept. also be ready for lots of stairs

I wanted to take my time before writing this review. My partner and I traveled to Puerto Vallarta specifically to stay at the Xinalani Hotel Retreat—the photos looked stunning. We booked the king suite for its private pool and outdoor shower, aiming for a peaceful, private birthday celebration. We expected some bugs, as the website warns about them, so a dragonfly in our suite wasn’t a big deal. But from check-in, we noticed a foul sewage-like smell in the room. When we brought it up, the afternoon manager dismissed our concern, blaming the ocean or possibly a dead animal—off-putting, to say the least. The odor wasn't constant, but with the open-air design, it returned often. Later, we found the smell came from the path beneath our suite. Other issues included collapsing furniture—one piece even hit me—and a mouse in the suite on checkout day. For a place marketed as a luxury retreat, these issues were unacceptable. What frustrated us most was the management’s tendency to explain away problems instead of resolving them. Despite amazing waitstaff and a great daytime manager on 4/18, the overall experience was disappointing. My rule is: would I go back? Sadly, no. Too many problems, not enough accountability. It’s a hard pass.

My wife and I thoroughly enjoyed our time at Xinalani. The rooms and public spaces were beautiful. The food was outstanding. The service was kind and attentive. I have been visiting Puerto Vallarta for years but this was the best trip. Being on a secluded private beach and watching all the wildlife was fantastic. The daily yoga class is not to be missed. Nearby is a fun walk to a waterfall, a small town to wander, and a longer hike to other beaches.

Completely over priced and mediocre food

Excellent property and views’

I had been searching for a healthly quiet beach vacation and this place did not disappoint! High quality in all aspects!

Great location at park entrance. Huge place but well managed, clean and efficient. Breakfast was crowded and mediocre food but overall a great stay.

I've visited many unique resorts all over the world but this property is my all time favorite.... It's the ultimate playground... A perfect combination of jungle, private beach, rocks, and unique accommodations. The food is healthy and delicious, yoga instructors are high quality, the staff is attentive and the amenities are first class. Get your stairmaster game on ahead of time because you'll be climbing lots of stairs but it's so worthwhile.

this place is truly magical! the food was delicious (and my husband is super picky) the rooms and very clean, the bed is super comfy, the pillows are fluffy, the bathroom products are amazing! and help keep the bugs away. Yoga was just right. they leave no room for error. My only complain was saying good-bye

Great place. But please update the name of the hotel which is not for adults only

I really enjoyed my stay at xinalani. The staff is amazing and the food was the best. I loved my room and the comfort of the place. This place is truly a unique experience. It's a real rustic getaway. Don't expect this place to be just like any other all inclusive resort - it is much different in its own unique way which I loved. The property isn't too big so you're not walking or taking golf carts everywhere which is great. It is a different place so if you're looking for a resort feel and great nightlife, this isn't the place for you (The bar closes at 11pm). But if you're looking for a place of amazing people, culture, peace and fun, then yes, this place is truly an amazing experience! Loved it!

Una experiencia increíble. Lo recomiendo ampliamente.

La ubicación es absolutamente increíble y el personal a cargo es muy gentil y servicial