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Hotel ibis Fes
Hotels
7.4
/10
Pleasant
553 reviews
What Guests Say About Their Stay
Vimal
10.0
/ 10
This hotel is right outside the train station and is very convenient for a short stay. The rooms were nice and the bathroom was spacious.
Taoufik
10.0
/ 10
Amazing hotel great service, I was able to check in early. Room was clean, swimming pool was great and refreshing during the summer heat. Walkable to the train station. A bit noisy by the street windows weren’t sealed. But I would recommend and will book again when visiting Fes. Thanks
Ephraim
10.0
/ 10
Very clean, comfortable room and good location, right near train station
Nice that it had a fridge
A very good value
Very nice staff.
In the Area
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Avenue Des Almohades Place de la gare, Fes, Fès-Meknès, Morocco, 30000
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Available Room Types in Hotel ibis Fes
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What's around Hotel ibis Fes
Avenue Des Almohades Place de la gare, Fes, Fès-Meknès, Morocco, 30000
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Discover More About Hotel ibis Fes
General
In Fes (Ville Nouvelle)
Location
A stay at Hotel ibis Fes places you in the heart of Fes, within a 5-minute drive of Borj Fez Mall and Royal Palace. This hotel is 1 mi (1.6 km) from Jewish Cemetery and 1.1 mi (1.8 km) from Rue des Mérinides.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Borj Fez Mall - 1 km / 0.6 mi
Royal Palace - 1.4 km / 0.9 mi
Rue des Mérinides - 1.6 km / 1 mi
Jewish Cemetery - 1.6 km / 1 mi
Ibn Danan Synagogue - 1.6 km / 1 mi
Bab Semmarine - 1.8 km / 1.1 mi
Cherratin Medersa - 2 km / 1.3 mi
Atlas Garden - 2.1 km / 1.3 mi
Attarin Medersa - 2.2 km / 1.4 mi
Fondouk Tsetouanien - 2.2 km / 1.4 mi
Parc Jnane Sbile - 2.3 km / 1.5 mi
Abou Bakr Ibn Arabi Mausoleum - 2.7 km / 1.7 mi
Place Bou Jeloud - 2.9 km / 1.8 mi
Dar Batha Museum - 3.1 km / 1.9 mi
Blue Gate - 3.1 km / 1.9 mi
The nearest airports are:
Fes (FEZ-Saiss) - 14.6 km / 9.1 mi
Rabat (RBA-Salé) - 195.4 km / 121.4 mi
The preferred airport for Hotel ibis Fes is Rabat (RBA-Salé).
Facilities
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Business Facilities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Fes? This hotel has 2163 square feet (201 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Dining
You can enjoy a meal at La Table serving the guests of Hotel ibis Fes, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 123 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
All facilities in Hotel ibis Fes
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Hotel Services
- Laundry service
- Multilingual staff
- Porter
- 24-hour Receptionist
- Concierge
General
- Smoking area
- Banquet
- Parking
- Terrace
Business Facilities
- Meeting rooms
- Business facilities
- Conference rooms
- Business center
Public Facilities
- Coffee/tea in lobby
- Elevator
- Safety deposit box
Food and Drinks
- Breakfast
- Snack bar
Things to Do
- TV lounge
- Garden
Family-friendly Facilities
- Children pool
Connectivity
- Free WiFi
Accommodation Policy & General Information in Hotel ibis Fes
Important Note
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The photos in this description reflect the brand standard and are provided for illustrative purposes only.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-in and contactless check-out are available.
Check-in/Check-out Time
Check-in:
From 12:00
Check-out:
Before 12:00
- Fee for buffet breakfast: approximately MAD 72 per person
- Self parking fee: MAD 10 per night
- Pet fee: MAD 100 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: MAD 120.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Service Animals Allowed
Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels), Contactless check-out is available, Contactless check-in is available, Essential workers only - NO
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 12:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel ibis Fes | 123 |
Number of floors in Hotel ibis Fes | 3 |
Another facilities in Hotel ibis Fes | Laundry service, Multilingual staff, Porter, 24-hour Receptionist, Concierge |
Frequently asked question in Hotel ibis Fes
What are available facilities at Hotel ibis Fes?
There are top facilites at Hotel ibis Fes such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel ibis Fes?
The standard check-in time at Hotel ibis Fes is starting from From 12:00 while the latest check-out time is at Before 12:00
Does Hotel ibis Fes provide breakfast?
Yes, Hotel ibis Fes provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Hotel ibis Fes have?
Hotel ibis Fes is a 3.0-star hotel.
How many floors does Hotel ibis Fes have?
Hotel ibis Fes has 3 floors.
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More Reviews from Other Guests in Hotel ibis Fes
Overall Ratings & Reviews Hotel ibis Fes
Traveloka (1)
Other sources (552)
7.4
Pleasant
From 552 reviews
Cleanliness
7.6
Room Comfort
7.4
Location
8.6
Service and Facilites
7.4
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Traveler Reviews Hotel ibis Fes
Number of reviews per page
20
40
Top reviews
ARSALAN
Leisure
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The service and staff were good. However, the room needs improvement. The fittings are mostly old, the shower is very small and uncomfortable, and the room itself is very small with hardly any space to move or work. The working space shown in the pictures is misleading—in reality it is very tight and uncomfortable. Either the room quality needs to be improved or the price should be lower to match the condition.
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El Mostafa
6.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Very expansive no good
Olga
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Good customer Service
ANDREW
6.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Rooms need updating and air conditioning not very good. Great location.
Maria Socorro
Leisure with Partner
2.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
Disappointing Stay
The room was dirty, the air conditioning didn’t work, and the shower temperature kept fluctuating. When I reported these issues, the staff didn’t even offer an apology or attempt to make things right. It’s clear the room wasn’t properly prepared for guests. The only positive aspect is its convenient location near the train station, but unfortunately, that’s not enough to make up for the poor experience.
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Teresita Vilma
Leisure
8.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Need resurface bathroom n aircon is not working property when we were given a room, i complain to the front desk regarding the aircon and just lies that the temperature are all the same setting it was hot, all around the hotel i called the following day n talk to different front desk person n he had someone chks it and he change our room n it a good air-conditioning 👍 i use Ibis in UK, ibis Tangier and now in Fez
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Vimal
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
This hotel is right outside the train station and is very convenient for a short stay. The rooms were nice and the bathroom was spacious.
stephen paul
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Very friendly staff - great accomodation and lovely pool
Aboubakre
Business and Leisure Family
2.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Upon arrival, we requested a mini fridge for my mother, who requires proper storage for her medications to maintain their effectiveness. To our disappointment, the hotel was unable to provide this basic and essential accommodation. Despite explaining the importance of this request due to medical reasons, the response we received from the staff was not only unhelpful but also unprofessional and rude. Their attitude was dismissive, and the service felt cheap and careless.
Given the seriousness of the situation and the lack of empathy and support from the hotel staff, we were left with no choice but to check out early and urgently find alternative accommodation at a nearby hotel that was able to meet our needs.
This experience was distressing, unacceptable, and not at all reflective of the standards one should expect from a reputed hotel chain. I will not be recommending Ibis Hotel to anyone in the future, and I hope this feedback prompts serious reflection and improvement in your customer service and medical accommodation policies.
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Taoufik
Leisure Family
10.0
/10
Reviewed 40 week(s) ago
Expedia Group verified review
Amazing hotel great service, I was able to check in early. Room was clean, swimming pool was great and refreshing during the summer heat. Walkable to the train station. A bit noisy by the street windows weren’t sealed. But I would recommend and will book again when visiting Fes. Thanks
Ephraim
10.0
/10
Reviewed 42 week(s) ago
Hotels.com verified review
Very clean, comfortable room and good location, right near train station
Nice that it had a fridge
A very good value
Very nice staff.
James
Leisure
8.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Clean and great spot if taking a train in or out of fes
R Lalit
Leisure
2.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
I had an extremely disappointing and frustrating one-night stay at I bis Fes, and I would strongly advise against booking this hotel.
Despite having a prepaid reservation online, the hotel reception insisted that no payment had been made and demanded full payment again at check-in. I showed them my payment confirmation along with the deducted amount from my bank, yet they continued to treat me like I was trying to cheat them — making me feel like a low-level tourist who couldn’t afford to pay. Completely unprofessional behavior.
Unfortunately, the nightmare didn’t stop there. The air conditioner didn’t cool at all — it just blew warm air, and with Morocco’s heat at this time of year, the room was unbearable. I complained three times, went back and forth with the reception, and after over an hour, they finally sent a maintenance person who didn’t speak English. He simply checked the unit and said, “It’s working” — apparently, blowing air equals working AC in their standards. No attempt was made to fix the issue or offer a different room.
To top it off, the room itself was a disaster — no towels, no tissue box, no water bottles provided. The room was so small I could barely move around.
This was a pathetic and frustrating experience from start to finish. I will never book an I bis hotel again and urge others to avoid this location entirely.
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Verified traveler
6.0
/10
Reviewed 50 week(s) ago
Hotels.com verified review
The was no air conditioning during our stay. Only hot air comes out of it. The hotel reception said it was due to the season. Mornings and nights were cooler but during the afternoon was really hot and stuffy. In the reception area air ventilation was stale and insects were hovering around. The room given to us had a tap that just had hot water running and below the sink was the leak was bad. Obviously maintenance of the hotel facilities were lacking. After checking with the receiption they got someone to check on the issues without making sure there was a way to rectify it. We had to varify the situation again and still no solution were given to us at this point. So we headed out of the hotel to catch some fresh air while allowing time for the staff to allow the change of hotel room as requested at the first place. The other room was better but air-conditioning was still an issue here. The only solution to it was to off it totally. Dry heat in the afternoon was not the most pleasant. There was only a slight opening allowed for the window. It does not to much of air circulation but instead you might expect insect bites instead. Definitely not recommended to stay in this hotel unless train station next to it is the main concern you have. Otherwise get a better place elsewhere.
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Abdur
Leisure with Partner
6.0
/10
Reviewed 50 week(s) ago
Expedia Group verified review
Toilet was not flushing in the room. The elevator was making lots off noises upon use and made us uncomfortable.
Rosemary
8.0
/10
Reviewed 53 week(s) ago
Hotels.com verified review
Dated property but good for the price, all amenities as advertised.
Well kept terrace and pool area.
Breakfast buffet had sufficient choices, nothing fancy.
Located next to train station with plenty of taxi availability. 5 minute taxi ride to the old medina.
Restaurant and housekeeping staff were friendly and helpful.
Surrounding area a little gritty, but has some good low cost cafes.
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JEMILA
Leisure with Partner
2.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
As soon as we got into the parking lot the worker asked for money. He said that if we don’t pay him that he won’t guarantee the safety of the car. We went to check in and the reception said to give the guy in the parking lot the money he’s asking for. That it is better this way. We got to our room and there was a cockroach in the shower and a single pillow in the room with hair aall over the bed. Overall would not recommend staying here. It’s just a horrible experience. Thank god it was only one night.
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Verified traveler
10.0
/10
Reviewed 55 week(s) ago
Hotels.com verified review
After we come back from Chefchaouen, we stay here because we take train to Casablanca tomorrow morning.
It takes for 30 seconds to get to the train station from the hotel.
Also they have a decent restaurant serving ala carte with wine
tareq
Leisure with Friends
4.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
The property is located near the train station, so noisy and too much traffic, not enough parking and unsafe , hotel amenities are very limited , staff is wonderful rooms are clean , breakfast is very poor quality and also very limited , boiled eggs were ice cold
Mohibur
10.0
/10
Reviewed 57 week(s) ago
Hotels.com verified review
I arrived late at night trains were delayed. On arrival the system was down but every care was taken to accommodate me whilst they got things back up and running.
Suhur was only served until 2 am and no hot drinks but reception staff could see how tired I was and made arrangements for suhur to be served at 3am with hot morrocan tea.
It the little things that set apart great customer service.
I was really happy and amazed at the service that an offered. .
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Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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