Hôtel Riad la clé de Fes

Staff was so nice and so helpful. Room was great!

Rooms were well kept. Loved the location. Close to taxi service. Staff were very helpful. Imane and Zaine were wonderful. Definitely would recommend.

Amazing old Riad. 1100 year old and looks amazing. Friendly helpful staff. Breakfast was good lots of options. The lobby looks incredible, I would highly recommend this Riad.

If you’re looking for easy access to the old city this is a convenient location. We were able to walk every where. There’s so much to do and see at all times. The location was very safe, clean, spacious and comfortable. Character is endless in the beautifully restored and maintained riad. It felt like visiting a castle. The rooms are not conventional or modern but that’s what give them their charm. The staff go above and beyond to care for any request. We left very early and were given a box breakfast to take along for our journey. So very thoughtful. We will be back to visit many times!

Very immersive cultural experience. Enjoyed the dates they offered at breakfast and the proximity of the location to things. We even got a free room upgrade which was really nice. The lady at the front desk was very friendly and helpful to answering all our questions.

The bathroom door could not be locked and the management couldn't fix it. Breakfast was plain with limited choices. Rooms were awkwardly shaped and were not safe ,especially for seniors. The steps leading to the Rooms very narrow and dangerous. The curtains were not hung properly and electrical outlets were not placed conveniently

Unique

The staff was amazing. The receptionist Ikaram welcomed us with a cup of tea and invited us to wait in the garden. It was impressive to see how attentive she was with us while multitasking and helping other guests at the same time. She was so kind and responsive! The riad is in a great location — just a few minutes’ walk from the Blue Gate of the Medina. The area feels safe and quiet. The room was spacious, and the breakfast was delicious and varied. Totally recommended!

The hotel was in old city which is walkable but parking was tuff. The property was great and clean. The staff was great and very helpful

Great stay , wonderful staff , highly recommended

Pros- EVERYTHING Seriously, we were treated so well that we'd go back just to visit the owner and staff..They treated us like royalty. The riad is absolutely gorgeous and clean. Cons- NOTHING

Stayed 3 nights and only had one with hot water. Excellent location. Heating system was not very good. Lovely staff but put my “needs to be refrigerated” medicine in the freezer so I had to throw out $1000 worth of medicine. breakfast was quite nice.

The staff was spectacular. The place is very clean. Excellent location. Beautiful terrace.

Excellent great place all around highly recommended

this was the first time we stayed at a Riad. the courtyard and the rooftop terrace are really nice. the location is very convenient, easy walk to the medina. the rooms are small. the bathroom is not ideal. the staff members are all very friendly and helpful.

Everyone at the Riad was warm, helpful, and exceptionally friendly.

Not up to 4 star rating. Many better Riads in the area. Not clean. Not much to eat for breakfast. We were asked to check out before 11am. No one helped to carry heavy luggage to go down from difficult stairs. Do not recommend this place.

Beautiful Riad in a great location. Excellent, attentive staff in a fantastic building made for a great base for our stay in Fes.

Things to like - location is close to petite taxi and near the top of the Medina which in Fes is important because it's built on a hill. The official guide recommended was decent but still took you to the rug shops etc even after saying no thanks. The manager is pretty good and helpful as is the night manager, but doesn't speak much English which wasn't an issue. The day person is less helpful. Laundry, was more expensive than in Europe, and they separated whites and charged for two loads, and they didn't come back very clean. They provided breakfast to go on the day we left early. We would say it's an average stay that's got a good location for easy in and out access. Didn't get a chance to try the pool, but the AC worked well. Note that all of the rooms have the bathrooms and the bedrooms on different floors within the same room. Ours had a low clearance door which I hit (6') maybe 5 out of 10 times, mostly at night. The bathrooms are decent. In Morocco, already remember to open the floor drain in the shower or it will fill up, which no one told us. The double beds are very firm. If you have the 3rd person bed is soft, because it's actually a couch.

Lovely riad, very pretty and spacious rooms, excellent service and warm welcome. Very convenient to the Medina.