Le Diwan Hotel Rabat - MGallery Collection

Hotel lacked in standards for how clean it was - mould in shower

Hotel reception is being referbished which affects the bar. Excellent for overnight accommodation or a city break. The dinner at the hotel restaurant was excellent and very enjoyable.

Very modern room excellent condition

Breakfast was good but Svc was not as staff would stand around but not go around to tables to ask clients if they need coffee/tea or anything . Needs improvement in servicing clients .

The room AC was not working And upon complaining the reception they gave us a fan. The person at the reception was very unfriendly and does not know how to behave with the customer.

This hotel is definitely not a 4 stars. It’s actually quite mediocre. Here are several observations, related to a single night stay. 1. The air conditioning is our suite was basically non effective. 2. The shower stream was very weak, and its structure was beat up and unclean. 3. The room itself was worn out, all be it clean. 4. When we complained about the AC and the shower, they sent someone. But when we told the lady at reception that these two problems were still ongoing, she gave us a dirty look and replied: “well, I already sent someone. 5. There was a written notice on the walls saying that they apologized in advance for the fact that there would be renovation works between 10:30 am and 6:00 pm. However, major repairs started at 9:32 am, with sounds of electric drills, hammers and electric saw… 6. Then, one a little detail, but that speaks volumes about the lack of quality of this hotel: the hand soap in the bathroom was tiny and very thin… The type of soaps one would find in cheap motels…

The service was terrible. Room was old, bathroom had molds on ceiling and wall.

They have construction very noisy and staff are rude unprofessional

Le buffet petit déjeuner est bien. Les employés sont aidants. L’hôtel a un bar. Les chambres sont bien.

The hotel was very good with easy parking. It was at walking distance from shopping and restaurants. It’s very clean and the staff was friendly and helpful.

Everything

Excellent situation. Staff very gentle. We love the decoration and the style. It was perfect.

The check in was very smooth. I had a good stay.

They need a proper parking space

Everything was as expected. Great location! This was my second stay at the hotel and I will highly recommend it.

This property needs a good remodel. Dirty carpets in the room and hallways. Mold in the bathroom. Ants in the room.

My room was not supplied with coffee and water for 2 days. I called service on 1st day, to give me a small packet of coffee, 'cuz I really was tired and felt like drinking coffee and said she will call reception. No coffee and water for 2 days. But some Gate 1 people told me that they have, even 4 bottles of water. I guess the person in charge of my room isn't fair to everyone.

The locations is good. But the pictures on the website is very misleading. No golf space, no facilities. the reception manager’s attitude is very poor, the gentleman has no smile at all, very froid. it’s an expensive hotel mainly for French/foreigners, the value is not high. The bed is too soft, telephone is broken but still in use… However, Breakfast is great , many choices.

Warm staff is very competent on all aspects from A to Z. Well located & great environment. I’d go back in a heart beat if I return to Rabat.

The location is perfect. The staff are superb. The facility is old in dire need of renovation and the carpet yuck! Need redo asap.