Bilderberg Garden Hotel

Wonderful stay at this nice hotel. We arrived New Year's Eve and were offered traditional Oliebollen which was a nice touch. The hotel has a nice clean, modern and upmarket feel to it, with friendly and helpful staff on hand. Rooms were nicely appointed, spacious with a very comfortable bed and range of pillows. Blackout curtains and soundproofing of rooms was certainly very noticeable. Location is quiet, in an affluent area of Amsterdam and a short walk to Museumplein and into the centre, or catch trams 5 and 14 from nearby Gerrit van der Veenstraat. The only minor points: for a deluxe room, the wardrobes and storage for clothing were quite minimal. Large wardrobes but with no shelving or drawers which seemed like the space was wasted and not best utilised. Also, the water pressure in the shower could've been better.

Very nice staff! Accommodated my family when requesting an early check in due to a cancelled flight.Spotless!

Good location and quiet.

Very Disappointing Stay Check-in was at 4 PM, but even though we arrived earlier, we waited over 4 hours. We were first given the wrong room (twin instead of double), then moved to another room that was dirty and not ready. The lift was out of service, and reception staff were rude, offering no apologies at all. The manager never came to apologise. Terrible service and poor management. I do not recommend this hotel.

Great stay. Very friendly staff and convenient location

A La habitación me parecio muy cómoda .Yadira , La muchacha de la limpieza de habitación muy amable, estuvo siempre atenta a todas nuestras necesidades y dándonos consejos a donde podíamos ir . La señora del bar también fue muy amable. El hotel muy limpio,y en muy buena zona. Lo recomiendo 💯 Gracias a todos .

The rooms were cold , stayed 3 nights with no heating system with a -3 temperature housekeeping super poor , no amenities at all the only good thing were breakfast waiters/waitresses. Phone not working

Clean room, helpful staff

Amazing stay!!!

Good size comfy clean room, helpful staff. Nice neighborhood with cafes/restaurants/bakery. The only little annoyance was the restaurant refused to grant the €13.50 child price indicated on the Hotels.com we

Room was okay, the city tax and service charges were extortionate and added a lot. Room was cold even though it said 22° and we had separate beds even though a double shown on picture, overall a bit disappointed

Nice spacious room

Nice, clean and spacious.

We booked family room. In the information they sed there is a double bed plus individual sofa bed. We are 2 friends, so we were going to sleep one of us in the bed and the other in the sofa. Fist of all the sofa was for child, so small, second was not ready, they told us if they must to prepare, we should tell in advance and there is an additional cost. A part of this the room was cold, the termostat did not work or was blocked.

I am sorry to tell that this hotel pretend to be 5 star hotel, but in my opinion is 3 star. In the room there is only cooler, not fridge. The phone in the room does not work, so everything you need from the stuff you must go to the reception. And the most important thing, we were cold in the room. The first night we survive, the second day we tell to the staff in the morning to do something with the termostat (max. temperature was 21,5), she sed she will, Nobody did anything about it, and in the evening we tell again to the staff, they sed to provide a heater in 10 minute and 2 hours later we went down personally to pick up one.

This is an exceptionally nice hotel - the staff are helpful & attentive, and the rooms & facilities are excellent.

Very nice place

The staff were really welcoming and professional. The room was fresh and tidy, perfect for our needs.

I rarely write negative reviews, but my experience at the Bilderberg Garden Hotel was so disappointing that I feel others should know. From the start, things went wrong. The elevator was broken, and instead of placing me on a floor where it worked, the staff put me on the second floor — the only one affected. To reach the room, staff had to escort us with their key to the third floor, and then we had to walk down the stairs to the second floor. If that’s the setup, they should never have assigned guests to those rooms in the first place — or at the very least offered a change of room or assistance. No one offered to help with our luggage; we had to carry everything ourselves. I put up the Do Not Disturb sign because I didn’t want housekeeping to enter, yet the cleaners ignored it and came into my room anyway. When I asked to move to a different floor, the staff refused and showed no empathy or effort to accommodate me, even though there appeared to be availability the following night. The in-room coffee machine was also not working. Throughout my stay, no one offered any assistance or even an apology. I felt completely disregarded as a guest. I don’t know if this treatment was due to bias or simply poor management, but it was unacceptable. For a hotel that claims to be high-end, the lack of professionalism and basic hospitality was shocking. I would not recommend this hotel and will not stay here again.

The carpet in the room was dirty. The 'mini bar' selection which was included in my stay, consisted of 2 sodas and 2 bottles of water.