Gamboa Rainforest Reserve

Clean room, kind staff, good amenities and beautiful place with a lot of nature.

Being light sleepers, we had asked for a quiet room - as we always do when traveling - specifically one far from the elevator and floor entrance. We were told we would need to wait another hour because those rooms were not yet ready. When we finally received our keys, we were shocked to discover that our room was the very first one by the entrance and the closest to the elevator. To make matters worse, the lamp was missing a light bulb (which was fixed upon request), and the TV did not receive any signal until the morning of the third day. Ironically, the noisy air conditioner turned out to be a blessing - its constant hum served as white noise and helped mask the hallway sounds. It almost felt like sleeping on a plane near the engines. We did appreciate the dehumidifier, though you’ll need to empty the water tank every 5–6 hours. The highlight of the resort was undoubtedly the surrounding nature. We joined the 45-minute boat ride (US$45), which was well worth it. We saw an alligator, several species of monkeys and birds, and beautiful landscapes. We were especially lucky to spot a sloth happily hanging from a tree. That said, we would recommend joining the day tours rather than staying at the resort. In our view, it’s not worth spending three days there. Most staff members were friendly but appeared overworked. The facilities seem long past their prime - the gym was essentially abandoned, and the library consisted of old magazines and books left behind by previous guest

Service was poor. Took over an hour to receive our food which was then cold. The food taste was not great either. The room was OK. We ended up checking out a day early.

Fabulous location. Timely service.

Beautiful location with lots of adventures available to purchase. The rooms could use some updating. The prices could be better. We stayed at four hotels and this is the only one who made you pay $200 for incidentals. It took three days to clear the cost.

Unique property with beautiful nature surrounding it. Staff are attentive and friendly and the Hotel has access to a lot of very unique activities. Good food as well.

Todo bien

Attentive staff and awesome dining facility. Beautiful quiet place.

The Gamboa is in a wonderful location where you cannot help but spot caiman, sloths, monkeys and last, but not least, an incredibly diverse range of birds. Combine this with all you might need for friendly staff in their scenic bar and restaurants and you have something to treasure.

The resort is older but quite nice. We did enjoy the tours but the food in the bar was terrible and there was a power outage for most of the night, which made it hard with young kids.

The room was large, nice hammock on the balcony. Cocktails watered down. Grounds beautiful. The hotel has buses of tourists that arrive daily. It would be a fun place for kids because of the large pool.

Truly fantastic

The staff were very pleasant but the hotel is very disorganised. Many seemed to have had little or no training and were completely relying on a few experienced colleagues.

Beautiful rooms and grounds. Love ❤️ the nature around the resort.

Everything fine thanks.

My family didn’t have a positive experience

The main attraction of this place is the nature that surrounds it. This includes the wildlife and vegetation that is part of the rainforest. The hotel, unfortunately is in need of updates and maintenance; the staff providing the service are willing to assist, however they lack the skills needed. This is evident in the restaurants and the tours they offer, which are well sought after.

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Staff was very nice and helpful. The night tour was also fun. The rooms and facility are dated outside of the lobby. It does have a nice pool and garden area, but facilities need some updating.

The whole thing was a tourist trap. The tours had no value, the food was terrible. Everything disorganized and the resort doesn’t look like the pictures.