Gamboa Rainforest Reserve

Explore Gamboa Rainforest Reserve
7.8
Pleasant
From 614 reviews
Cleanliness

8.0

Room Comfort

8.0

Location

8.4

Service and Facilites

7.6

Traveler Reviews Gamboa Rainforest Reserve

Number of reviews per page
20
40
Top reviews
Vicki
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice, spacious, very comfortable room and bathroom. Balcony had beautiful scenic views. A/C could have worked a bit better but understandable due to the high heat and humidity of the rainforest. Highly recommend doing the boat ride to see and feed the monkeys. Great experience!
GREGORY
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Excellent front desk customer service. As this being my 4th time as a guest, I was offered early check-in.
Lyle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Wildlife
Brian
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Amazing activities for kids. Beds were like a rock. Food options are ok, but we ran through it all in a couple of days. Limited options outside the resort nearby.
Jerrod
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Good food, friendly staff, the free tours on offer are great too! Rooms comfy, overall a wonderful stay. Perhaps add a spa and maybe some more entertainment for guests on the weekend.
Jose
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Breakfast buffet is well stocked and has lots of ‘opciones criollas’.We were not impressed with dining options at either restaurant, beyond breakfast.There’s ample opportunity for improvement for the staff, when it comes to interacting with the guests - both at the check-in counter and the activity and excursion desk.
Alexander
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Front Desk staff Iris (5 star). Money bar area staff mixed some horrible whom don't check on you. No phone in room to call front desk to get more towels (only had 2 for 4 people). The all inclusive food was ok but nothing great. Regarding the outdoor /nature this is always great but hotel is a bit isolated and they don't even have an ATM ..... No icemachines
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Craig
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

If you’re in Panama, you should definitely spend time at Gamboa. Surrounded by every imaginable natural and historical experience possible.
Eve
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

I am I love with this place. The landscaping and views are phenomenal! Buffet lunch was great! But dinner was lacking. Poolside food was excellent as was the cafe. Hammock on my patio was peaceful. It’s very well kept with some minor issues and a little dated but I strongly recommend!
Radu
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Pool is nice. However a bit slow the pool bar. Good food a la carte. Did not try yet buffet. Noisy A/C in the room, although it does the job. Reserved for 3 but room prepared for 2. Room is clean. Overall Good.
Tjarda
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Beautiful place just outside the city.
Christophe
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Great hotel with many tours to enjoy the Rainforest
Tyler
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Upon check-in, we were offered the gamboa package which includes 3 buffet meals per day and 3 tour packages during the stay. After consideration the individual cost of these items- buffet meals, and the 2 tours we wanted to do anyways- we agreed to the cost of the package. However, we were stopped in the lobby and asked if we wanted to continue the package. So rather than the $700 quoted price for the duration of our stay, it only covered 2 nights. This is plain deception and thievery. They sold us on the duration of the stay, and surpised us that it actually was only for our first 2 nights. We left, refusing to patronize the hotel any further, depsite having already had paid for the remainder of our stay. Management refused to rectify the problem their staff caused.
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Chris
icon-Leisure
Leisure
6.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The property in itself is very nice. The food on the the other hand was bland at best. For the price you pay, dining should be much better.
paul
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

I had a great time.
Andy
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

The property had unique feel about , amazing opportunity to see and hear an amazing amount of birds. Although a little dated it has charm!!
Brad
icon-Leisure
Leisure
4.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Not 5 star (as posted, at least in Google Maps). The receptionists did not acknowledge us at first, then gave a rude waving of the hand when they were finally ready. The receptionist gave us bad directions to our rooms and gave us no information on what was available at the resort (tours, food, services, etc.). Tour desk was absolutely rude. There were three of them and they never looked up. We asked about the aerial tram and she asked for a name and then expected that to be the end of the conversation. A/c in one room didn’t work well. The rooms are outdated. No information on any services present in the room. We weren’t informed about the complimentary night safari and then when we asked if we could join, we were told that it was full. At least then we were told to show up and see if there are any no shows. There was no evidence of concierge. It was nice that our rooms were next to each other but it was weird that only one of the rooms had a door that locked between the two rooms. One room had a dehumidifier, but not the other. Found a dried contact on the toilet paper.
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Rodrigo
6.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

O lugar é lindíssimo, paradisíaco, mas parece que a propriedade nao recebe muita manutencao. Na piscina, faltam muitas pastilhas, a grade a volta está quebrada. A estrutura tem potencial muito, muito alto e a natureza é linda, mas é necessario fazer manutencao nos quartos, pintura do edificio e area da piscinA
Edward
10.0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Beautiful hotel and wonderful location for hiking and birding. The swimming pool was immaculate. Food was overpriced, but really good. The resort is rather isolated, so you are paying for convenience. There is a local restaurant in town that is a half mile walk if you want to save.
Jessica
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

This is such a cool place! It is all about the rainforest and the animals. The hotel is magical looking. You feel like you are in Jurassic Park. The staff was very friendly, the food good and the pool lovely. The hotel is a bit old and the rooms are a bit dated, but very comfortable and large. We went on night safari, saw the sloths, went zip lining and up the cable car. All very well organized, and so fun. Highly recommend staying here!
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