Crown Regency Beach Resort - Boracay

Breakfast is optional (pre-paid when you book), the resort is outdated, room we stayed have bugs, tricky drain, toiletries available so ask for it, has ac, mini fridge and TV.

staff are good

Good staff. They need pay raise.

Front desk was very helpful and courteous and so did the other employees except the bad experience that happened the second day December 30, 2025. Breakfast was being served but it took longer than usual and the server ignored my request so I have to asked the kitchen myself for vinegar. It looks like if you don’t give a tip during breakfast meal, you will be treated like you don’t exist. We’re tired senior citizens who just want to enjoy our stay but that bad experience of getting our meal last even we’re ahead of the other customers. The following days, we ate outside so not to feel bad for the way they treated us. I gave tips to people who deserve it like the front desk and housekeepers. Josie from the front desk was grateful about it and also the guy who took us to our room. I forgot his name and also the other front desk receptionist who also received my gratitude. Thank you!

Beach front property, and within walking distance to restaurants. Friendly and helpful staff

Hotel is in poor condition (rotting flooring, tiles missing , general poor decor). Many items not on menu, drinks run out, beer! Staff friendly but everyday a new issue. Rooms are clean.

Place is dated…

Excellent customer service, great location

the beachfront view. i love it!

it was so good. ill make sure to come back soon

I didnt like no action everyday to knock the door or call the phone what is the need the customer esp towel or blanket everyday to change it

The pool and the spa cannot be used. Common areas are deteriorating. Friendly staff.

Nice hotel, but I was surprised that my room did not have hot water in the shower. Very nice and polite staff always willing to help.

Although, the location of this hotel is very good but i would never recommend this hotel with anybody planning a trip to Boracay. The room is old and badly need renovation. Upon check in, they give you a paper full of rules especially fees if their are stains in the bed or the furniture upon check out but when i got in the room, the table was full of stain and dilapidated. When we try to dine at their restaurant for breakfast or dinner. No server came to us for 30mins. Service is poor, facilities is poor. Avoid this hotel.

In all honesty ive been visiting Boracay for almost 20 years ajd stayed in various hotels but by far this is the worst experience i have ever had

Worth the money, very accessible to dining options. Near big hotels.

Our family enjoyed our stay. We booked 9 rooms. We had great time in the hotel and its amenities. We only hope the breakfast is buffet.

The hotel staff were very accommodating, the hotel is well maintained. The location is accessible to almost everything. Beachfront which is the most important requirement.

The breakfast is so terrible, lousy and there are nothing to choose from. No pancake, no bread

Just a great chill out weekend with. My daughter. She particularly liked the breakfast bacon and tapas.