Fairmont Makati

Staff are friendly and attentive to my needs.

I’ll start off in saying the staff was great and they attend to all your needs. When we arrived and walked into the building, it looked very nice and classy as you would expect. But you are greeted with a very strong smell of a cleaning chemical that does not smell pleasant. I am very sensitive to air quality and it was a little difficult to take a deep breath on the ground floor with this smell. My advice would be to change cleaning fluid to a more pleasant smell. When we arrived in the room, there was a strong musty smell. Again, it was difficult to take a deep breath. The hotel promptly changed our room when we complained. The most disappointing aspect of our stay was the breakfast buffet. A few years ago we stayed here and the breakfast buffet was spectacular. Things have changed drastically. The food was extremely sub par and It was hard to find anything we liked. The breakfast buffet was one of the reasons we chose to stay here. The quality has suffered and it really is a shame.

Extensive breakfast menu. Room was clean, however bed can be refreshed. Isolation of the springs is not ideal. Room dining was good and a life saver for parents wrangling a toddler. Pool is at level 4 of of the building. 15 mins drive to the airport, but that is during the energy crisis so your mileage might vary. Would recommend again.

Excellent service all around

Best stay we had in the Philippines. House keeping is on point and the property is perfectly located and beautiful.

Great location!

Excellent in all aspects

Super friendly staff and great amenities.

Staff was great. Property was close to where we wanted to be.

Very nice staff, room was very comfortable, and the breakfast was excellent.

The club was great for us to chill and enjoy the drinks, food and the views

Clean roooms.

very nice and professional staff. excellent location. close to malls and restaurants.

Clean, prompt service , courteous staff Walk to shopping , restaurants etc Only thing is for them to upgrade their TV - switch to smart TVs - it’s 2026!

room looked dirty. shower was dirty. didn’t feel clean and it’s quite outdated room. however staff and service is five star

Great people

Excellent guest services personnels. From our arrival the guy offered us bottled water, to check-in(Aaron) to luggage assistance(Dewey) everything was well coordinated and smooth. Aaron even gave us free welcome drinks at the bar and showed us all our options to make our stay even more convenient for esp for timers. You guys deserve more than 5 stars!!! We will definitely book again everytime we come and visit manila (makati area).. this is definitely one of the best fairmont hotel experience ever!

Room was cleaned and wide enouph.

What an amazing hotel! We loved the location in the modern and bustling Makati central business district. The area felt very safe and walkable with great malls and parks in the area. A stark contrast to Manila and the old town. The room was large and spacious and the bed very comfortable. The bathroom was as well with a great shower and a soaking tub. We had breakfast included and what a spread! It was delicious and plentiful, perhaps over the top. The service was impeccable and the staff were always so gracious, kind and serviable. I will stay here over and over again on future returns to Manila.

Great stay at the Fairmont Makati. Friendly staff, comfortable bed, strong wifi, and the gym was fully equipped. Will definitely stay again.